
Very Happy with Milford House, Dad went in for respite care and has decided to stay on.S H(Son of Resident/Service User)

She was made most welcome and looked after extremely well, helping her recover from the surgery.Murray W(Husband of Resident/Service User)

From the initial assessment through moving in to her delightful room the staff have been outstandingA W(Daughter of Resident/Service User)

Very Happy with Milford House, Dad went in for respite care and has decided to stay on.S H(Son of Resident/Service User)

She was made most welcome and looked after extremely well, helping her recover from the surgery.Murray W(Husband of Resident/Service User)

From the initial assessment through moving in to her delightful room the staff have been outstandingA W(Daughter of Resident/Service User)

Milford House Care Home is a Salisbury residence originally built for the Earl of Ilchester, surrounded by scenic countryside and lovely gardens close to numerous local amenities, offering 24-hour nursing, respite, palliative and end of life care and where visitors and family members are welcome at all times.
The home has been extended and refurbished to provide a supportive and relaxing atmosphere which maximises the charm and character of the property...
Care Provided by Barchester Milford House Care Home
Primary Care Categories
- Older Person Care
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 71 Service Users
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Milford House Care Home for full pricing details and T&Cs.
Contact Barchester Milford House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Abhishek Bagchi(General Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1996
Room Information
- Single Rooms (63)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (6)
Barchester Milford House Care Home Reviews (126)
Barchester Milford House Care Home has a Review Score of 9.7 (9.708) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Milford House Care Home has 126 reviews.
In previous years I had been more than happy with the care that my father received. When my elderly mother became more acutely disabled I was very grateful at the speed & flexibility that the team displayed in receiving us in a moment of need. I have always found the various team to be kind & compassionate. I consider Milford House to be an excellent care home.
Thank you for your review. We are pleased we were able put support in place promptly when needed. Appreciate your feedback.
Only negative thoughts were hoovering during lunch time and sometimes time taken to respond to call alarm.
Thank you for review and feedback which help us with continuous improvement of our service.
My 91 year old mother was shaken and nervous leaving hospital after a bad fall and broken leg before Christmas. I visited every residential home in the Salisbury area to find one that I hoped would suit her for further recuperation.. From the initial assessment through moving in to her delightful room the staff have been outstanding, professional, supportive and friendly to my brother and I as well as mum. After 2 months she is walking, eating well and looking brighter and healthier than she has done for many years looking after herself at home. Apart from the gardens you can walk and sit in, we enjoy the lounges and barista style cafe as well as weekend lunch with mum in the dining room overlooking the garden. It feels like a real home with friendly faces that come by regularly for a chat and to see how you are. It's the staff and open friendly attitudes to any feedback that make Milford House exceptional from carers, nurses, catering and cleaning and office staff and management.
Thank you for your kind and positive feedback. We are pleased that you had a lovely experience during your stay with us. The team at Milford House are passionate about the service we deliver and appreciate you taking the time to review us.
The staff were anxious to please, helpful and friendly. The food was first class and varied. Milford House is a first class care home, and I would thoroughly recommend it for recuperation and respite care.
Very Happy with Milford House, Dad went in for respite care and has decided to stay on. Every member of staff with out exception gives a smile and a hello. From the nursing, care, admin, activities, catering, housekeeping all is first class. It is great to know Dad is happy and well looked after 24/7.
Dear S.H, thank you so much for your review. It is lovely to see how your father is enjoying our home and we are all looking forward to have him as a permanent resident and to enjoy his lovely smile and life stories! Milford House is proud to have a whole team approach and to prioritize our residents needs and wishes, and feel honoured your father chose us as his forever home.
Our family has been involved at Milford for over 5 years - my mother for 4 years and now my father for the last year. The nursing staff and carers are great and the reception team are always welcoming and friendly.
Dear Jane, thank you so much for your kind words. Milford House Care Home is proud to have a team who provides a whole home approach and an excellent person centred care. We hope to continue to care for your father for many more years to come and that he always feels well taken care of and enjoys living in Milford House.
A lovely party thrown for my Mum's 80th . The room was decorated beautifully ready for the guests to arrive and a delicious cake . Thank you for your care and for helping to make it a successful celebration
It is particularly rewarding to see significant and enthusiastic effort put into the wide variety of resident activities
Dear Robert, thank you so much for your review of Milford House. Our aim will always be to maintain the individuality of our residents, including the diversity of their activities. Milford House is proud to develop activities that are inclusive and person centred and promote a whole team approach towards the excellency of care provided.
Staff of note are Kelly (in the office), Val on reception, Wendy, Gale and Jane.
Everyone is helpful in a very busy home.
Thank you for your lovely review. Milford House is proud to deliver person centre care and making sure our residents feel safe and in a homely environment. It is very rewarding to see you mother happy in Milford House and socializing so well with other residents and staff every single day.
We recognise what a challenging job the staff do, and they carry this out professionally and generously.
The staff were amazing when we were trying to ensure dad could make it to my sisters wedding this October. Dad had been very poorly and they shared our determination to do all we could to follow his wishes to be present at the church. It would not have happened without their determination and going the extra mile in the weeks leading up to the big day. We will be forever grateful to them for this.
Dear Sarah, thank you so much for your reply. Milford House staff works very hard on a daily basis to deliver the care you so kindly described in your review. It was amazing to see our whole team approach to make sure your dad was present in such an important day of your sister's life. Thank you...
The whole family have been pleased with Milford House. Everyone is caring and experienced.
Thank you so much for your review. We are proud to provide the best care possible for your relative to promote a comfortable and safe stay. It has been lovely to know all of you and being part of important achievements and celebrations in your family.
Always available, approachable and brilliant with mother . Nothing ever seems to much. Individuals Kelly, Valerie always cheerful and make every effort to assist. Can I also mention Glen for his happy persona.
Dear Clive, thank you for your kind words. Our team feels honoured to support your mother and to make sure she has the best care and all her needs are met. Thank you for choosing Milford House!
I never wanted to see my grandmother unable to stay in her own home, but here I know she is not just safe and cared for, but is more happy, healthy and active than she has been for a long time.
The staff are fantastic, and genuinely care about the residents and creating a warm, homely atmosphere that makes everyone feel welcome.
Each week there are a range of activities (from weaving, yoga, trips out, talks, music to much more) and suggestions are also considered.
The medical side of things is well handled and responsive.
The food is exceptional, with a varied menu and the chef has happily accommodated needs and requests.
And the garden! My grandmother loves gardening, and having such a lovely garden is really wonderful for her. Even moreso after the works that have just been carried out to make it even more easily accessible.
It's hard to praise it highly enough - it's been fantastic as a new home my grandmother and a pleasure to visit each day.
Thank you so much for your very kind words which I will pass on to all our staff teams. We are so pleased that the experience for your grandmother and yourself has been such a positive one. Coming to a care home is never easy whatever the circumstances and we are delighted that you and your...
My experience of Milford House Care Home for the needs of my mother, have been quite exemplary the staff are so kind caring and thoughtful, mum hasn't been the easiest patient! I can so grateful to you all.
I am so pleased that your experience of Milford House has been a positive one and you are happy with the care that we are giving your mother. We have a wonderful staff team across all our departments and I will be sure to pass on to them your very kind words which will be very much appreciated. With best wishes. Aga Musial
Well i am so suprised what a fantastic home this is.
Beautifully done out lovely rooms but most of all the staff are amazing. The manager, the nurses and the carers are empathetic caring and wonderful.
Last week me and my sister thought we were losing out Mother.
The Milford care home gave us a room each and all meals. How wonderful of them.
The food was lovely and each and everyone of the staff was empathetic and caring.
Amazing home I'm so happy my mum is in here.
10/10 to all the staff!
Thank you so much for finding the time to share your experience of the home during this stressful time for you. It is much appreciated and we will pass on your lovely comments to all our staff members. We are so pleased that you felt supported by our staff teams and that your experience has been...
Chef ensured she had the food she liked which was very important as we all thought she was passing away the weekend of the 6th March. She was very, very ill and I came over from Spain to be with her, my sister and I were made very welcome and were looked after as if we were in a 5* Hotel.
We were all prepared for the worst and then by a miracle she pulled through due to the excellent care of the nursing staff and carers, who guided her through the bad times and of course her loving family.
Mum is happy in her lovely room with TV, hairdresser saloon, spa and beautiful gardens.
We would highly recommend Milford House for its wide range of facilities and loving care and the experienced management team.
Thank you so much for your very kind words which I will pass on to the whole team as everything we do here at Milford is based on every member of the team doing their part. We are all delighted that mum is now improved and settling into life at Milford House, and we look forward to welcoming you all to the home whenever you are here visiting Mum. Kind regards Aga
My mother moved in following a fall. The care was excellent, the staff went to great lengths to encourage her to eat and drink. She attended several activities and particularly enjoyed the music sessions and the creative arts. We also appreciated the care and support given to us by the staff following her passing on Christmas Eve.
Thank you for your kind comments. I am so glad to hear that your mother enjoyed our music and arts programme while she was able and it was our privilege to support her and the wider family during her time with us. Kind regards from the whole Milford team.
I joined Barchester Milford House Care Home at very short notice to convalesce following surgery. All the staff are both pleasant and professional. Both nursing and care staff always went the extra mile to provide for my needs. Dining was a pleasure - lovely food (and snacks). I hope that if I ever need such support in later life, I will find somewhere as homely and helpful as Milford House.
Thank you so much for your lovely words. We are delighted that you found the support that you needed at Milford and that you enjoyed the food and the ambience of the home. It is fantastic to hear that our staff went the extra mile which is something we strive to do for all our residents. We hope that you are now fully recovered. With very best wishes from us all at Milford House.
A huge thank you from myself and all my family.
Thank you so much for your kind words and taking the trouble to write at such a difficult time for you and your family and please accept our sincere condolences on your loss. I am so glad the Milford team was able to make a difference during the time that your mother was with us and that you were...
I am a regular visitor, I have eaten there and participated in some of the many activities. The staff are always very welcoming and attentive and there is a real feeling that it is a home rather than an institution. Those living there always seem happy and well cared for.
We are so pleased to hear that you feel welcome when you come to our lovely home as we always do our best to give everyone a warm Milford welcome. It is also great to hear that you have joined in some of our wide range of activities as there is nothing we love more than having friends, family and...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (71) & Events (5)
- 20 Jul 2026
Our residents had a fantastic day trip to Wilton House Garden Centre, enjoying a relaxing outing filled with beautiful surroundings, delicious refreshments, and great company. They spent time exploring the...
- 20 Jul 2026
A very special celebration took place as our wonderful resident, Gwen, marked her incredible 103rd birthday with a beautiful garden party surrounded by family, friends, fellow residents, and staff. The...
- 26 Jun 2026
We were delighted to host another successful Professionals Networking Breakfast, bringing together local professionals to connect, collaborate and build meaningful relationships. Networking is about so much more than exchanging business...
- 19 Aug 2026Organiser: Barchester Milford House Care Home
- 05 Sep 2026Organiser: Barchester Milford House Care Home
- 09 Sep 2026Organiser: Barchester Milford House Care Home
Awards / Recognitions (84)
- 01 Jul 2026Recipient: Barchester Milford House Care Home
- 12 Jun 2026Recipient: Barchester Milford House Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Milford House Care Home.
Meet the Team (19)

Qualified as a nurse in 2005, his professional journey has been through various clinical, care, teaching and management areas of healthcare. He worked for the government of India, serving at both district and state health services hospitals, lectured at nursing colleges and managed a section of a university hospital as matron/clinical manager.
He has been part of adult social care since 2017 and previously worked with Barchester as a nurse and unit manager. Before recently returning to Milford House, he was with Colten Care, working as clinical lead and nursing home manager. He has a Master's degree in public health nursing and a second Master's degree in health care management. Throughout his career, the focus has always been on achieving the highest level of care with the best quality aimed at supporting those in his care to live their best lives. Leading his teams with passion and empowerment.
He lives in Salisbury with his family and is a member of the parish church council at St Paul's Church, Salisbury and continues to be an active member of this amazing community.
He loves playing musical instruments and occasionally singing. He enjoyed every phase of his career, as this involved impacting lives and encouraging people.

Juliana is an experienced Registered Nurse who became the Deputy Manager at Milford House a few years ago. Having worked at St Peter's Hospital before, she has translated her experience into Milford House. Juliana loves getting to know our residents and building a relationship with them, their families and with the teams in the home to provide them with the best possible support.
When not at work, Juliana loves nothing more than spending time with her family and fitting in her other passions, which are travel and dance, which she has enjoyed for over 10 years.

With 20 years of experience as an RN, five of which have been at Milford, Josipa is excited to be taking up the role of Clinical Lead. With a passion for elderly care, Josipa will be bringing all her skills to the role and will be supporting residents, their families, staff teams and visiting professionals in her role. She says there is nothing she wants more than to work to ensure that the residents we look after receive the best possible care and support.
Josipa lives in Salisbury and when not at work is busy supporting her family and says she has two full-time jobs!

With 10 years of prior experience in an Administrator role, we are lucky to have Catriona leading our Administration team. Catriona loves working in the care environment getting to know residents and their families and supporting them in whatever way she can. She can be found in our front office and is always available to answer any queries.

We are delighted that, with over 15 years of experience in the kitchen here at Milford House, Becky has taken on the role of Head Chef. Her cakes are legendary and eagerly looked forward to on a daily basis, and Becky is excited to be leading her team in providing good, nutritious food for our residents.
In her spare time, Becky, a local of Salisbury, enjoys nothing more than spending time with family and friends.

Liang has been at Milford for 14 years and has been a key part of the domestic team prior to being appointed Head Housekeeper. Liang says that he likes everything about his job and is committed to ensuring that he and the laundry and domestic teams provide an excellent service to our residents.
Since coming from China, Liang and his family have always lived in Salisbury and when not at Milford, Liang enjoys taking them to explore different parts of the UK.

Hello! My name is Lorraine, and I love working with the residents at Milford House. I started as a carer and then joined the activities team. I love crafting, and so this job is ideal as I can look after the residents, whilst we have fun, laughter and create new things together. I find it very rewarding to see the residents happy, smiling and enjoying their day.
In my spare time, I enjoy reading, gardening and crafting. I also have a horse, and I look after my granddaughter.

Kelly has worked at Milford House since 2006 in a variety of roles and is now a full-time member of the office team. She is a fountain of knowledge concerning all things Milford and if we don't know where to find something or what to do, she usually has the answers! When not at Milford, Kelly likes to take the odd quick trip to Spain to recharge her batteries, and her favourite Milford job is organising the Christmas party.

Louise is a very long-standing member of our team and has already celebrated an amazing 25 years at Milford and counting! Louise is dedicated to ensuring that she and her team provide the best possible care for the residents.

Ann is one of our Senior Nurses as well as one of our longest serving staff members, having worked as part of the night team for 28 years. Ann has always worked nights and says that days have never tempted her, as, in her role as Senior Night Nurse, she gets to know all the residents in the home, can help wherever needed and is very hands-on. Ann has a wealth of experience and is a hugely valued member of our Milford family.

Gale joined the Milford team in 2019, initially as a carer, but has gradually transferred over to the Activities Team. Gale has a passion to organise vibrant events for residents, family members and friends to enjoy and, along with the rest of the team, ensure that each resident is able to participate in meaningful activities tailored to their likes and dislikes.
Originally from South Africa, when not at work Gale loves nothing more than exploring the UK, catching up with family and friends, being creative across a variety of disciplines and keeping her eyes out for great activities and events she can bring back to the home for residents to enjoy.

With over 20 years' experience managing marketing and events in both Financial Services and the Charity sector, Sally brings a variety of skills and experience to her role at Milford House and loves the variety that each day brings.
'I absolutely love spending time with our residents, chatting and listening to their stories, while planning creative and enjoyable trips and activities, there really is no better place to work!'
After her 2 boys grew up and moved out of the family home in Cheshire, Sally decided it was time for some new adventures of her own, and 'escaped to the country' just outside of Salisbury with her husband and small Romanian rescue dog Rosie.
Outside of work, Sally loves reading, learning how to crochet and travelling adventures, especially travelling across the world to meet up with her youngest son, who is living and working in Sydney, Australia.

Catherine has recently celebrated 30 years working at Milford House and with her wealth of experience is focused on delivering person-centred care to the residents she looks after. Catherine loves what she does and can't imagine doing anything else and we are delighted she feels this way as we can't imagine Milford House without her!

Karen has been at Milford for over 20 years and is one of our Senior Carers. Karen loves building up a rapport with the residents she looks after, getting to know them and their families so that she can deliver real person centered care bringing to everything she does a wealth of experience. Karen says she loves coming to work and being with what she calls her second family.

Our Senior Carer Esther has been an integral part of the Milford House team since 2019. An experienced team member Esther is dedicated to giving her absolute best to the residents that she looks after and to supporting her colleagues around the home. When not at work Esther loves travelling and exploring and brings these wonderful experiences back to the home.

Pranav has been working with Barchester since 2023. He quickly became a valued member of the care team. He was new to care but decided to come to Milford as he wanted a role where he could make a positive difference to someone’s life. He loves the friendly working environment and being part of a team that puts residents at the heart of care.

Adele joined Barchester three years ago and feels very much part of the Milford family. Having worked with younger adults in past roles, she loves meeting and caring for residents at the other end of the age spectrum. She likes hearing residents' stories and helping them and their families have the very best care experience.

The brilliant care her mother received inspired her to pursue a career in care. She is embracing the role and is currently studying towards an NVQ2 qualification. She says it's a privilege to support the residents and hear all about their lives and families. She loves her role at Milford.

With 11 years of experience in the maintenance field, Gary has joined Milford House to support the Maintenance Manager in ensuring that everything in the home runs smoothly and is kept looking nice. Gary was previously at our sister home, The Cedars, just down the road, and so has not moved far to join the team.
Frequently Asked Questions about Barchester Milford House Care Home
What types of Care is Barchester Milford House Care Home registered for?
Older Person Care, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Milford House Care Home have?
There are 63 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Barchester Milford House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Milford House Care Home to the centre of Salisbury?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Milford House Care Home to verify any information. View our terms and conditions. Barchester Milford House Care Home has an Enhanced Service -more info.