
Very Happy with Milford House, Dad went in for respite care and has decided to stay on.S H(Son of Resident/Service User)

She was made most welcome and looked after extremely well, helping her recover from the surgery.Murray W(Husband of Resident/Service User)

From the initial assessment through moving in to her delightful room the staff have been outstandingA W(Daughter of Resident/Service User)

Very Happy with Milford House, Dad went in for respite care and has decided to stay on.S H(Son of Resident/Service User)

She was made most welcome and looked after extremely well, helping her recover from the surgery.Murray W(Husband of Resident/Service User)

From the initial assessment through moving in to her delightful room the staff have been outstandingA W(Daughter of Resident/Service User)

Milford House Care Home is a Salisbury residence originally built for the Earl of Ilchester, surrounded by scenic countryside and lovely gardens close to numerous local amenities, offering 24-hour nursing, respite, palliative and end of life care and where visitors and family members are welcome at all times.
The home has been extended and refurbished to provide a supportive and relaxing atmosphere which maximises the charm and character of the property...
Care Provided by Barchester Milford House Care Home
Primary Care Categories
- Older Person Care
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 71 Service Users
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Milford House Care Home for full pricing details and T&Cs.
Contact Barchester Milford House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Abhishek Bagchi(General Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1996
Room Information
- Single Rooms (63)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (6)
Barchester Milford House Care Home Reviews (126)
Barchester Milford House Care Home has a Review Score of 9.7 (9.708) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Milford House Care Home has 126 reviews.
Mum needed nursing home care and was admitted in March just prior to the nationwide lock-down. The worst possible time to go into "care" where she could have felt abandoned by family and friends. However, Barchester Milford House staff have been wonderful throughout the whole pandemic keeping families informed. Skype calls were offered, which for my 91-year-old mother was an experience. However, she was well supported through these and enjoyed having a chat. We have subsequently visited on 1 July under strict guidance (absolutely necessary) and my daughter and I were so pleased to see my mother looking well and very happy. I feel I could not have chosen a better home for my mother. Thank you to all the staff who have worked so hard during these recent months.
Thank you so much for your kind comments which I will ensure get passed on to all our staff members. We have worked really hard to keep all our residents and their families and friends in touch and it is really rewarding to hear that your mother enjoyed the new experience. Like you, we are all...
My father is very well looked after in Milford House. He was with my mother until she passed away in April 2020. Dad was escorted to the funeral of Mum and was and still is well looked after. They were both very happy from 2015-2020 in the home. Dad is still very well looked after. Thank you to all staff in this difficult time.
Thank you so much for your kind words. This has been a difficult time for everyone and the situation for your Dad and yourselves has been especially hard. Now that we are able to offer outside visits we hope that this will bring some relief and comfort to you all.
The care my parents have received over the last 6-months has been exemplary. They both have chronic health conditions which made staying in their own home untenable, even with care from me and daily visits from carers. Neither of them was at all happy about moving into a care home, but they have settled very well at Milford House which is testament to the high standard of care they have received there from all of the staff. I feel at ease now knowing my parents are safe and well cared for at Milford House.
Thank you so much for sharing your parents with us at Milford House. We are very proud of the care we provide and it is lovely for that to be reflected in your thoughtful comments.
Many thanks to you all.
Thank you so much for your kind words which we really appreciate especially at this difficult time for everyone. We look forward to welcoming you back to Milford when things return to normal. In the meantime, we will all work our hardest to keep your brother-in-law and all our residents safe and well.
My husband is receiving palliative care at Milford House, he arrived in October 2019. I cannot speak highly enough for the loving care and attention he is receiving. The staff are professional, attentive and understanding of all the family's sadness. I thank you.
Thank you for taking the time to comment at this difficult time. Your comments have been shared with all the team and they are greatly appreciated.
Very welcoming and friendly atmosphere given that my dad stayed as a respite user for just two weeks. My father found the staff very warm and engaging and they took the time to talk with him. He thought the quality of food was excellent, but he would have liked a warm drink, biscuit or snack in the evening, bearing in mind his dinner was at 5.30 pm.
Thank you for taking the trouble to compliment our warm and friendly team. Your comments have been shared across the home and we take on board that we have some work to do in some areas. I'm glad that your dad enjoyed his meals during his stay but we will strive to ensure that everyone who stays in...
My parents initially moved into Milford House together. We knew Dad only had a short time to live, so it was important that he was well looked after and that they would both be happy. Sadly we lost Dad shortly afterwards and now just a few months later we have sadly lost our mum. Everyone at Milford House has been exceptional, they have been friendly, caring and very professional. The care shown to both Mum and Dad could not be bettered. They were both shown respect, courtesy and loving care and for the time Mum was there on her own she settled in better than we could have hoped. At the end of their lives, Mum and Dad were respected and treated with dignity throughout and the whole family felt supported.
It was a joy and a pleasure to have your parents live in our care home and it was our honour to look after them. We were privileged to be party to the obvious warmth and love that your family had.
Comfort, compassion and kindness are visible here with cheerful and courteous staff. I have no hesitation in recommending this home.
Thank you for taking the time to comment about your experience of our home. We value any feedback, and it is always helpful for others in your situation to hear of a family's experience.
There is a welcoming atmosphere - coffee and hot drinks plus cake in the reception area is a nice touch. Staff are unfailingly polite, friendly and helpful. The accommodation is very pleasant and maintained to a high standard. There is a feeling of spaciousness and height. The gardens are a particular feature of this home and there is a sunny inner courtyard garden with tables and chairs and parasols. The menu of the day is displayed in the front hall. Food and presentation is of a high standard.
I am so pleased that you find Milford House welcoming and friendly. We ourselves are very proud of our beautiful gardens and it's lovely that they are enjoyed by visitors as well as our residents. We always strive to provide a 'home-from-home' atmosphere at Milford House and your comments are much appreciated.
Thank you so much for your care and attention.
Thank you for your kind words. We were so pleased to be able to join in your mum's special day as reaching 100 is still a great milestone. It is also good to know that you felt supported during her last days here at the home. It is our honour that you entrusted your mum to our care and that she became part of the Milford family.
Mum went to Milford House Care Home for respite. She was very happy with the food and thought the staff were lovely.
Thank you for your kind words. I am delighted that your Mum felt at home here at Milford as we always strive to be a 'home from home' for all our residents.
Mum went into Milford House for a week's respite care. To be honest, it was a case of going to the first home which had a place at short notice. However, I was very impressed and Mum settled down quite quickly, so much so that she has now moved in permanently. Milford House has the added bonus of being just 10 minutes' drive from my home and I know the manager, which give me added confidence. I think Mum will be very happy there.
Thank you so much for your comments. We are delighted that your Mum settled in so well during her respite visit and that she is now very much permanently 'at home' here at Milford.
She was disinclined to eat and you have succeeded in persuading her to do so. I think your care of her has been first class, often under difficult circumstances and this has also been my experience in the past.
Thank you so much for your review. Feedback is always appreciated and I will be sure to pass on your kind words to all our staff who work so hard to provide a caring and safe environment for all our residents.
Since returning home, he has continually told me how marvellously kind and attentive the staff were at all times.
Thank you so much for your kind words and taking the time to review our home. I am so pleased that your husband's experience of Milford was so positive and we look forward to welcoming you both to Milford in the future should the need arise.
I can't recommend Milford House highly enough. The loving way in which they cared for my Mother in her final months was amazing. She had been very ill following a stroke and became much better after moving to Milford House. The staff are lovely, from the nurses to the office, to the kitchen, to the laundry. I was always made really welcome and used to just pop in at any time. I found that the staff were quite prepared to go the extra mile to make Mother comfortable. She had a lovely, big airy room which she felt relaxed in. My partner and I cold called on seven nursing homes and Milford House were the only one to take a medical history before even showing us around. Any questions that I made were responded to promptly and with grace. I am sorry my Mother couldn't enjoy all the activities that were on offer more but I can't think of any place better for her to have been. Thank you all.
Thank you for your kind words which are much appreciated and which I will pass on to the whole Milford team. We are so pleased that we were able to make a difference and it was our privilege to look after your Mother.
I have been so impressed with the overall care and kindness shown to my Mother at all times by all the lovely staff at Milford House. It is a huge upheaval moving to residential care and my Mother was quite poorly when she first arrived at Milford House. The wonderful staff have devised a care plan to manage her awful pain from Osteoarthritis. I am confident that my Mother will thrive at Milford House. The food is excellent and freshly cooked meals and homemade cakes look very appetising. The gardens are beautiful also.
Thank you so much for taking the time to comment on your experience at Milford House and I'm so glad to hear that it is such a positive one. I will pass on your comments to the relevant teams.
Have always found all the staff to be helpful and caring. Mum is settled and happy which gives us peace of mind. Any health issues or otherwise are always dealt with promptly.
Helpful friendly staff - very caring - constantly reviewing residents. Very warm, comfortable atmosphere - my mother-in-law is very happy here.
The Manager has always been extremely helpful. I have always found staff to be pleasant and caring. Room very nice with balcony and lovely view. Food always looks good.
My mother had to move into Milford House when full-time care wasn't enough for her at home. I have been very impressed with the staff and the home but more importantly the care and compassion that has been given to my mother. I know my mother hasn't been the easiest of clients but they always do their best for her. I am very pleased we chose this home. It does feel home from home.
I'm very glad that your mother is enjoying the homely atmosphere at Milford House. Thank you for taking the time to leave to comment on your experiences.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (71) & Events (5)
- 20 Jul 2026
Our residents had a fantastic day trip to Wilton House Garden Centre, enjoying a relaxing outing filled with beautiful surroundings, delicious refreshments, and great company. They spent time exploring the...
- 20 Jul 2026
A very special celebration took place as our wonderful resident, Gwen, marked her incredible 103rd birthday with a beautiful garden party surrounded by family, friends, fellow residents, and staff. The...
- 26 Jun 2026
We were delighted to host another successful Professionals Networking Breakfast, bringing together local professionals to connect, collaborate and build meaningful relationships. Networking is about so much more than exchanging business...
- 19 Aug 2026Organiser: Barchester Milford House Care Home
- 05 Sep 2026Organiser: Barchester Milford House Care Home
- 09 Sep 2026Organiser: Barchester Milford House Care Home
Awards / Recognitions (84)
- 01 Jul 2026Recipient: Barchester Milford House Care Home
- 12 Jun 2026Recipient: Barchester Milford House Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Milford House Care Home.
Meet the Team (19)

Qualified as a nurse in 2005, his professional journey has been through various clinical, care, teaching and management areas of healthcare. He worked for the government of India, serving at both district and state health services hospitals, lectured at nursing colleges and managed a section of a university hospital as matron/clinical manager.
He has been part of adult social care since 2017 and previously worked with Barchester as a nurse and unit manager. Before recently returning to Milford House, he was with Colten Care, working as clinical lead and nursing home manager. He has a Master's degree in public health nursing and a second Master's degree in health care management. Throughout his career, the focus has always been on achieving the highest level of care with the best quality aimed at supporting those in his care to live their best lives. Leading his teams with passion and empowerment.
He lives in Salisbury with his family and is a member of the parish church council at St Paul's Church, Salisbury and continues to be an active member of this amazing community.
He loves playing musical instruments and occasionally singing. He enjoyed every phase of his career, as this involved impacting lives and encouraging people.

Juliana is an experienced Registered Nurse who became the Deputy Manager at Milford House a few years ago. Having worked at St Peter's Hospital before, she has translated her experience into Milford House. Juliana loves getting to know our residents and building a relationship with them, their families and with the teams in the home to provide them with the best possible support.
When not at work, Juliana loves nothing more than spending time with her family and fitting in her other passions, which are travel and dance, which she has enjoyed for over 10 years.

With 20 years of experience as an RN, five of which have been at Milford, Josipa is excited to be taking up the role of Clinical Lead. With a passion for elderly care, Josipa will be bringing all her skills to the role and will be supporting residents, their families, staff teams and visiting professionals in her role. She says there is nothing she wants more than to work to ensure that the residents we look after receive the best possible care and support.
Josipa lives in Salisbury and when not at work is busy supporting her family and says she has two full-time jobs!

With 10 years of prior experience in an Administrator role, we are lucky to have Catriona leading our Administration team. Catriona loves working in the care environment getting to know residents and their families and supporting them in whatever way she can. She can be found in our front office and is always available to answer any queries.

We are delighted that, with over 15 years of experience in the kitchen here at Milford House, Becky has taken on the role of Head Chef. Her cakes are legendary and eagerly looked forward to on a daily basis, and Becky is excited to be leading her team in providing good, nutritious food for our residents.
In her spare time, Becky, a local of Salisbury, enjoys nothing more than spending time with family and friends.

Liang has been at Milford for 14 years and has been a key part of the domestic team prior to being appointed Head Housekeeper. Liang says that he likes everything about his job and is committed to ensuring that he and the laundry and domestic teams provide an excellent service to our residents.
Since coming from China, Liang and his family have always lived in Salisbury and when not at Milford, Liang enjoys taking them to explore different parts of the UK.

Hello! My name is Lorraine, and I love working with the residents at Milford House. I started as a carer and then joined the activities team. I love crafting, and so this job is ideal as I can look after the residents, whilst we have fun, laughter and create new things together. I find it very rewarding to see the residents happy, smiling and enjoying their day.
In my spare time, I enjoy reading, gardening and crafting. I also have a horse, and I look after my granddaughter.

Kelly has worked at Milford House since 2006 in a variety of roles and is now a full-time member of the office team. She is a fountain of knowledge concerning all things Milford and if we don't know where to find something or what to do, she usually has the answers! When not at Milford, Kelly likes to take the odd quick trip to Spain to recharge her batteries, and her favourite Milford job is organising the Christmas party.

Louise is a very long-standing member of our team and has already celebrated an amazing 25 years at Milford and counting! Louise is dedicated to ensuring that she and her team provide the best possible care for the residents.

Ann is one of our Senior Nurses as well as one of our longest serving staff members, having worked as part of the night team for 28 years. Ann has always worked nights and says that days have never tempted her, as, in her role as Senior Night Nurse, she gets to know all the residents in the home, can help wherever needed and is very hands-on. Ann has a wealth of experience and is a hugely valued member of our Milford family.

Gale joined the Milford team in 2019, initially as a carer, but has gradually transferred over to the Activities Team. Gale has a passion to organise vibrant events for residents, family members and friends to enjoy and, along with the rest of the team, ensure that each resident is able to participate in meaningful activities tailored to their likes and dislikes.
Originally from South Africa, when not at work Gale loves nothing more than exploring the UK, catching up with family and friends, being creative across a variety of disciplines and keeping her eyes out for great activities and events she can bring back to the home for residents to enjoy.

With over 20 years' experience managing marketing and events in both Financial Services and the Charity sector, Sally brings a variety of skills and experience to her role at Milford House and loves the variety that each day brings.
'I absolutely love spending time with our residents, chatting and listening to their stories, while planning creative and enjoyable trips and activities, there really is no better place to work!'
After her 2 boys grew up and moved out of the family home in Cheshire, Sally decided it was time for some new adventures of her own, and 'escaped to the country' just outside of Salisbury with her husband and small Romanian rescue dog Rosie.
Outside of work, Sally loves reading, learning how to crochet and travelling adventures, especially travelling across the world to meet up with her youngest son, who is living and working in Sydney, Australia.

Catherine has recently celebrated 30 years working at Milford House and with her wealth of experience is focused on delivering person-centred care to the residents she looks after. Catherine loves what she does and can't imagine doing anything else and we are delighted she feels this way as we can't imagine Milford House without her!

Karen has been at Milford for over 20 years and is one of our Senior Carers. Karen loves building up a rapport with the residents she looks after, getting to know them and their families so that she can deliver real person centered care bringing to everything she does a wealth of experience. Karen says she loves coming to work and being with what she calls her second family.

Our Senior Carer Esther has been an integral part of the Milford House team since 2019. An experienced team member Esther is dedicated to giving her absolute best to the residents that she looks after and to supporting her colleagues around the home. When not at work Esther loves travelling and exploring and brings these wonderful experiences back to the home.

Pranav has been working with Barchester since 2023. He quickly became a valued member of the care team. He was new to care but decided to come to Milford as he wanted a role where he could make a positive difference to someone’s life. He loves the friendly working environment and being part of a team that puts residents at the heart of care.

Adele joined Barchester three years ago and feels very much part of the Milford family. Having worked with younger adults in past roles, she loves meeting and caring for residents at the other end of the age spectrum. She likes hearing residents' stories and helping them and their families have the very best care experience.

The brilliant care her mother received inspired her to pursue a career in care. She is embracing the role and is currently studying towards an NVQ2 qualification. She says it's a privilege to support the residents and hear all about their lives and families. She loves her role at Milford.

With 11 years of experience in the maintenance field, Gary has joined Milford House to support the Maintenance Manager in ensuring that everything in the home runs smoothly and is kept looking nice. Gary was previously at our sister home, The Cedars, just down the road, and so has not moved far to join the team.
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