Barchester Milford House Care Home

Milford Mill Road, Milford, Salisbury SP1 1NJ
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9.7 121 Reviews
  • Barchester Milford House Care Home, Salisbury
Milford House Care Home is a Salisbury residence originally built for the Earl of Ilchester, surrounded by scenic countryside and lovely gardens close to numerous local amenities, offering 24-hour nursing, respite, palliative and end of life care and where visitors and family members are welcome at all times.

The home has been extended and refurbished to provide a supportive and relaxing atmosphere which maximises the charm and character of the property whilst offering dedicated person centre nursing care.

Staff members are highly-qualified and passionate about the quality of care and support offered to each resident and all departments, care, catering, domestic, laundry and activities, work together to provide a friendly and homely environment that encourages each resident to pursue an active lifestyle and their own personal interests. This ethos of care is reflected by the home's recent CQC inspection, carried out in November 2020, where ratings of 'Good' were achieved across all the five key areas of inspection.

Care Provided by Barchester Milford House Care Home

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 71 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1694

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Milford House Care Home to find out the exact price for your requirements.

Contact Barchester Milford House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Milford House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Agnieszka Musial (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1996

Room Information

  • Single Rooms (63)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (6)

Barchester Milford House Care Home Reviews (121)

9.7

Barchester Milford House Care Home has a Review Score of 9.7 (9.719) out of 10, based on 26 reviews in the last 2 years.
Over all time Barchester Milford House Care Home has 121 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Milford House Care Home
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Total of 121, showing 61-80
Review from G L (Son of Resident) published on 11 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming and friendly atmosphere given that my dad stayed as a respite user for just two weeks. My father found the staff very warm and engaging and they took the time to talk with him. He thought the quality of food was excellent, but he would have liked a warm drink, biscuit or snack in the
evening, bearing in mind his dinner was at 5.30 pm.
Reply from Marie Therese Tiernan, General Manager at Barchester Milford House Care HomeThank you for taking the trouble to compliment our warm and friendly team. Your comments have been shared across the home and we take on board that we have some work to do in some areas. I'm glad that your dad enjoyed his meals during his stay but we will strive to ensure that everyone who stays in our home is aware that drinks and snacks are available at any time of day and night. We hope he would consider another stay with us.
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Review from Sandra J (Daughter of Resident) published on 27 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents initially moved into Milford House together. We knew Dad only had a short time to live, so it was important that he was well looked after and that they would both be happy. Sadly we lost Dad shortly afterwards and now just a few months later we have sadly lost our mum. Everyone at Milford
House has been exceptional, they have been friendly, caring and very professional. The care shown to both Mum and Dad could not be bettered. They were both shown respect, courtesy and loving care and for the time Mum was there on her own she settled in better than we could have hoped. At the end of their lives, Mum and Dad were respected and treated with dignity throughout and the whole family felt supported.
Reply from Marie Therese Tiernan, General Manager at Barchester Milford House Care HomeIt was a joy and a pleasure to have your parents live in our care home and it was our honour to look after them. We were privileged to be party to the obvious warmth and love that your family had.
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Review from P P (Daughter of Resident) published on 10 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Comfort, compassion and kindness are visible here with cheerful and courteous staff. I have no hesitation in recommending this home.
Reply from Marie Therese Tiernan, General Manager at Barchester Milford House Care HomeThank you for taking the time to comment about your experience of our home. We value any feedback, and it is always helpful for others in your situation to hear of a family's experience.
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Review from V J (Friend of Resident) published on 17 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is a welcoming atmosphere - coffee and hot drinks plus cake in the reception area is a nice touch. Staff are unfailingly polite, friendly and helpful. The accommodation is very pleasant and maintained to a high standard. There is a feeling of spaciousness and height. The gardens are a particular
feature of this home and there is a sunny inner courtyard garden with tables and chairs and parasols. The menu of the day is displayed in the front hall. Food and presentation is of a high standard.
Reply from Marie Therese Tiernan, General Manager at Barchester Milford House Care HomeI am so pleased that you find Milford House welcoming and friendly. We ourselves are very proud of our beautiful gardens and it's lovely that they are enjoyed by visitors as well as our residents. We always strive to provide a 'home-from-home' atmosphere at Milford House and your comments are much appreciated.
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Review from Elizabeth B (Daughter-in-law of Resident) published on 11 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum was a resident of Milford House for thirteen months. She was well-loved by the staff and always treated as family. She was well cared for with her personal hygiene and always looking clean and looked after. She celebrated her 100th Birthday with a party laid on by the home. This was much appreciated
by the family. Leading up to and after her death all the staff have been caring and supportive to us.
Thank you so much for your care and attention.
Reply from Marie Therese Tiernan, General Manager at Barchester Milford House Care HomeThank you for your kind words. We were so pleased to be able to join in your mum's special day as reaching 100 is still a great milestone. It is also good to know that you felt supported during her last days here at the home. It is our honour that you entrusted your mum to our care and that she became part of the Milford family.
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Review from S F (Daughter of Resident) published on 17 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum went to Milford House Care Home for respite. She was very happy with the food and thought the staff were lovely.
Reply from Marie Therese Tiernan, General Manager at Barchester Milford House Care HomeThank you for your kind words. I am delighted that your Mum felt at home here at Milford as we always strive to be a 'home from home' for all our residents.
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Review from Sue G (Daughter of Resident) published on 10 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum went into Milford House for a week's respite care. To be honest, it was a case of going to the first home which had a place at short notice. However, I was very impressed and Mum settled down quite quickly, so much so that she has now moved in permanently. Milford House has the added bonus of being
just 10 minutes' drive from my home and I know the manager, which give me added confidence. I think Mum will be very happy there.
Reply from Marie Therese Tiernan, General Manager at Barchester Milford House Care HomeThank you so much for your comments. We are delighted that your Mum settled in so well during her respite visit and that she is now very much permanently 'at home' here at Milford.
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Review from R S (Power of Attorney of Resident) published on 2 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have had many years experience of clients residing with you. My present client came to you with medical problems with her legs, which you have resolved.
She was disinclined to eat and you have succeeded in persuading her to do so. I think your care of her has been first class, often under difficult
circumstances and this has also been my experience in the past.
Reply from Marie Therese Tiernan, General Manager at Barchester Milford House Care HomeThank you so much for your review. Feedback is always appreciated and I will be sure to pass on your kind words to all our staff who work so hard to provide a caring and safe environment for all our residents.
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Review from J H (Wife of Resident) published on 2 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went to Milford House for one week's respite from 28th May to 5th June 2019.
Since returning home, he has continually told me how marvellously kind and attentive the staff were at all times.
Reply from Marie Therese Tiernan, General Manager at Barchester Milford House Care HomeThank you so much for your kind words and taking the time to review our home. I am so pleased that your husband's experience of Milford was so positive and we look forward to welcoming you both to Milford in the future should the need arise.
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Review from Fiona T (Daughter of Resident) published on 7 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't recommend Milford House highly enough. The loving way in which they cared for my Mother in her final months was amazing. She had been very ill following a stroke and became much better after moving to Milford House. The staff are lovely, from the nurses to the office, to the kitchen, to the
laundry. I was always made really welcome and used to just pop in at any time. I found that the staff were quite prepared to go the extra mile to make Mother comfortable. She had a lovely, big airy room which she felt relaxed in. My partner and I cold called on seven nursing homes and Milford House were the only one to take a medical history before even showing us around. Any questions that I made were responded to promptly and with grace. I am sorry my Mother couldn't enjoy all the activities that were on offer more but I can't think of any place better for her to have been. Thank you all.
Reply from Marie Therese Tiernan, General Manager at Barchester Milford House Care HomeThank you for your kind words which are much appreciated and which I will pass on to the whole Milford team. We are so pleased that we were able to make a difference and it was our privilege to look after your Mother.
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Review from Jenny C (Daughter of Resident) published on 18 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been so impressed with the overall care and kindness shown to my Mother at all times by all the lovely staff at Milford House. It is a huge upheaval moving to residential care and my Mother was quite poorly when she first arrived at Milford House. The wonderful staff have devised a care plan
to manage her awful pain from Osteoarthritis. I am confident that my Mother will thrive at Milford House. The food is excellent and freshly cooked meals and homemade cakes look very appetising. The gardens are beautiful also.
Reply from Marie Therese Tiernan, General Manager at Barchester Milford House Care HomeThank you so much for taking the time to comment on your experience at Milford House and I'm so glad to hear that it is such a positive one. I will pass on your comments to the relevant teams.
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Review from Brian S (Son-in-law of Resident) published on 6 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Helpful friendly staff - very caring - constantly reviewing residents. Very warm, comfortable atmosphere - my mother-in-law is very happy here.
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Review from P S (Daughter of Resident) published on 6 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have always found all the staff to be helpful and caring. Mum is settled and happy which gives us peace of mind. Any health issues or otherwise are always dealt with promptly.
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Review from T L (Husband of Resident) published on 7 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Manager has always been extremely helpful. I have always found staff to be pleasant and caring. Room very nice with balcony and lovely view. Food always looks good.
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Review from E F (Daughter of Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had to move into Milford House when full-time care wasn't enough for her at home. I have been very impressed with the staff and the home but more importantly the care and compassion that has been given to my mother. I know my mother hasn't been the easiest of clients but they always do their
best for her. I am very pleased we chose this home. It does feel home from home.
Reply from Marie Therese Tiernan, General Manager at Barchester Milford House Care HomeI'm very glad that your mother is enjoying the homely atmosphere at Milford House. Thank you for taking the time to leave to comment on your experiences.
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Review from David O (Resident) published on 18 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very friendly and caring atmosphere, absolutely the right home for my parents.
Reply from Marie Therese Tiernan, General Manager at Barchester Milford House Care HomeThank you for taking the time to write a review. I'm glad to hear that you feel confident that Milford House is the right home for your parents.
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Review from R G (Wife of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very comfortable. Plenty of staff around who are very patient and cheerful.
My only concern is that messages don't always seem to get through.
Although my husband always wants to go home, I am happy leaving him in your care.
Reply from Marie Therese Tiernan, General Manager at Barchester Milford House Care HomeThank you for taking the time to comment and I take these on board along with your concern. I'm glad that you feel happy for your husband to stay with us in the future.
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Review from K D (Granddaughter of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I loved the layout of the drawing room, super impressed with the staff. They came when needed and went beyond my expectations. I have a recommendation of having therapy dogs. I did see a few people that had stayed in one place all day, and I really think therapy dogs would get the patients up and moving,
providing mental and physical stimulation.
Reply from Marie Therese Tiernan, General Manager at Barchester Milford House Care HomeThank you for your comments about our dedicated team and for your recommendation. We have in the past been lucky enough to have a therapy dog visit our residents and the visits were so well received and enjoyed. We would welcome anyone with a therapy dog to get in touch with us if visiting our residents is something they can offer.
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Review from Lynn P (Daughter of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very welcoming clean and caring. For the two weeks respite my mother received the care I would give at home and I think she may have enjoyed her stay. (She has severe dementia and cannot talk) The staff got to know mum very quickly and for me, I know I can leave mum in this home and go away and not
worry. This is big for me as I am a nurse and worry.
Reply from Marie Therese Tiernan, General Manager at Barchester Milford House Care HomeI am so pleased that your mother's stay here was a happy one and it's lovely to hear that you would bring her back to us for another stay in the future.
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Review from B S (Son of Resident) published on 13 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff, from the manager down, made my father's stay as welcoming as possible. After the initial settling in period, he began to feel at home and the carers got to know him. He developed a rapport with them. There was never any doubt my father was getting the best of attention. In his last few
days and when he passed away the girls couldn't have done any more for him and they were also very helpful to my partner and I.
I would certainly recommend Milford House.
Reply from Emma Dinner, Deputy Manager at Barchester Milford House Care HomeIt was lovely to read your comments regarding your father's stay with us. I will ensure that these comments are shared with all the team here at Milford House. Thank you for taking the time to share your experience.
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Current Review Score: 9.7 (9.719)

Overview of Review Score

The Review Score of 9.7 (9.719) out of 10 for Barchester Milford House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.719 for Barchester Milford House Care Home is calculated as follows: ( (241 Excellents x 5) + (51 Goods x 4) + (7 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 306 Ratings = 4.719
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Milford House Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (73)

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Meet the Team (18)

Juliana

Juliana Santos

Job Title: Deputy Manager Joined: 2024

With 6 years of experience as an RN at St Peter’s Hospital in Chertsey Juliana is looking forward to supporting General Manager, Aga and the rest of the team in her role as Deputy Manager. Having been involved with patients in a hospital Juliana is now translating her experience of working with the elderly into a care setting and is looking forward to supporting our residents and working with them and their families as well as with the teams in the home to provide them with the best possible experience.


When not at work Juliana loves nothing more than spending time with her family and fitting in her other passions which are travel and ballet which she has done for 10 years.

Louise

Louise Butler

Job Title: Senior Sister Joined: 1998

Louise is one of our Senior Sisters who has been at Milford House for more than 25 years! She leads a team dedicated to delivering exceptional care to our residents and is responsible for the smooth running of her area of the home. Louise originally came to the home for a six-month placement and has been here ever since and cannot imagine working anywhere else.

Ann

Ann Brown

Job Title: Senior Sister Joined: 1996

Ann is one of our Senior Sisters as well as one of our longest-serving staff members having worked as part of the night team for 28 years. Ann has always worked nights and says that days have never tempted her as, in her role as Senior Night Sister, she gets to know all the residents in the home, can help wherever needed and is very hands-on. Ann has a wealth of experience and is a hugely valued member of our Milford family thankfully for us has no plans to retire any time soon!

Josipa

Josipa Cafuk

Job Title: Clinical Lead Joined: 2019

With 20 years of experience as an RN, five of which have been at Milford, Josipa is excited to be taking up the role of Clinical Lead. With a passion for elderly care, Josipa will be bringing all her skills to the role and will be supporting residents, their families, staff teams and visiting professionals in her role. She says there is nothing she wants more than to work to ensure that the residents we look after receive the best possible care and support.


Josipa lives in Salisbury and when not at work is busy supporting her family and says she has two full-time jobs!

Gale

Gale Louw

Job Title: Activities Coordinator Joined: 2019

Gale joined the Milford team in 2019, initially as a carer but has gradually transferred over to the Activities Team where she is now the full-time Coordinator. Gale has a passion for creating comprehensive
and inclusive programme of vibrant events for residents, family members and friends to enjoy and, along with the rest of the team, ensure that each resident is able to participate in meaningful activities
tailored to their likes and dislikes.


Originally from South Africa, when not at work Gale loves nothing more than exploring the UK, catching up with family and friends, being creative across a variety of disciplines and keeping her eyes out for
great activities and events she can bring back to the home for
residents to enjoy.

Becky

Becky Butler

Job Title: Head Chef Joined: 2010

We are delighted that with over 15 years of experience in the kitchen here at Milford House, Becky has taken on the role of Head Chef. Her cakes are legendary and eagerly looked forward to on a daily basis and Becky is excited to be leading her team in providing good nutritious food for our residents.


When not at the home, Becky who is a Salisbury local, enjoys nothing more than spending time with family and friends.

Adrian

Adrian Durran

Job Title: Head of Maintenance & Health and Safety Champion Joined: 2025

Adrian joins the Milford team with over 40 years of experience in similar roles and will be focused on providing and maintaining the best possible living environment for our residents.


Adrian is a long-time Salisbury resident and when not at work can be found walking his dogs, gardening and indulging his hobby of super cars. The latter has us quite excited as we look forward to being whisked away in a sleek sports car!

Catriona

Catriona Murray

Job Title: Head of Administration Joined: 2022

With 10 years of prior experience in an Administrator role, we are lucky to have Catriona leading our Administration team. Catriona loves working in the care environment getting to know residents and their families and supporting them in whatever way she can. She can be found in our front office and is always available to answer any queries.

Liang

Liang Guo

Job Title: Head Housekeeper Joined: 2007

Liang has been at Milford since 2007 and has been a key part of the domestic team before being appointed Head Housekeeper. Liang says that he likes everything about his job and is committed to ensuring that he and the laundry and domestic teams provide excellent service to our residents. Since coming from China, Liang and his family have always lived in Salisbury and when not at Milford Liang enjoys taking them to explore different parts of the UK.

Kelly

Kelly Miller

Job Title: Administration Assistant Joined: 2006

Kelly has worked at Milford House since 2006 in a variety of roles and is now a full-time member of the office team. She is a fountain of knowledge concerning all things Milford and if we don't know where to find something or what to do, she usually has the answers! When not at Milford, Kelly likes to take the odd quick trip to Spain to recharge her batteries, and her favourite Milford job is organising the Christmas party.

Catherine

Catherine Harrison

Job Title: Senior Carer Joined: 1994

Catherine has recently celebrated 30 years working at Milford House and with her wealth of experience is focused on delivering person-centred care to the residents she looks after. Catherine loves what she does and can't imagine doing anything else and we are delighted she feels this way as we can't imagine Milford House without her!

Karen

Karen Budgell

Job Title: Senior Carer Joined: 2004

Karen has been at Milford for over 20 years and is one of our Senior Carers. Karen loves building up a rapport with the residents she looks after, getting to know them and their families so that she can deliver real person centered care bringing to everything she does a wealth of experience. Karen says she loves coming to work and being with what she calls her second family.

Esther

Esther Baladin Chamarro

Job Title: Senior Carer Joined: 2019

Our Senior Carer Esther has been an integral part of the Milford House team since 2019. An experienced team member Esther is dedicated to giving her absolute best to the residents that she looks after and to supporting her colleagues around the home. When not at work Esther loves travelling and exploring and brings these wonderful experiences back to the home.

Jane

Jane Durran

Job Title: Activities Assistant Joined: 2025

Jane is joining our Activity Team as a new challenge in her career path. She comes to Milford with a wealth of life experience and is looking forward to being a part of the team delivering outstanding activities for our residents. Jane is Dorset born and bred and moved to Salisbury in 1987 and lives just around the corner. She loves quizzes, arts and crafts, creating events and will happily have a dance - so she will fit right in!

Pranav

Pranav Sarasan

Job Title: Carer Joined: 2023

We welcomed Pranav to the Milford Team in 2023, where he has immediately become a valued member of our care team. Pranav was new to care but decided to come to Milford as he wanted a role where he could make a positive difference to someone’s life. He says that he loves the friendly working environment and being part of a team that puts residents at the heart of care.

Adele

Adele Griffin

Job Title: Carer & Dementia Champion Joined: 2022

I joined Barchester three years ago and at that point was new to care, but now feel I'm a key part of the Milford care team.
Having worked with younger adults in past roles, I now love meeting and caring for residents at the other end of the age spectrum. I especially like hearing residents' stories and helping them and their families have the very best care experience.
As the dementia champion for the home, I am passionate about resident inclusion and enabling our residents to feel independent and purposeful.

Michelle

Michelle Wheeler

Job Title: Carer Joined: 2024

Michelle is one of our newest members of staff who came to Milford wanting to give something back, having been inspired by the brilliant care her mother received. Michelle loves working with people and hearing their stories and supporting our residents every day, and says she loves her job. We are delighted that Michelle is now working towards her NVQ2.

Dolly

Dolly Akomolafe

Job Title: Carer Joined: 2024

Dolly has been a carer for over 4 years, but joined the Milford team last year. She was inspired to become a carer so that she could contribute by caring for others. Dolly loves her job and says that it allows her to be herself as she works with others.

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