Submit a Review for Trowbridge Oaks Care Home
West Ashton Road, Trowbridge, BA14 6DW
View full details of Trowbridge Oaks Care HomeLatest Reviews for Trowbridge Oaks Care Home
20 May 2026
Thank you so much for the great care, kindness and support the team gave my mother Joyce during her 18 month stay following a stroke. The team treated Joyce and the family kindly, sensitively and professionally at all times. Mum passed away in the early hours of Sunday 19th. May 2026 and their
kindness continues.
The Home prides itself on being a family and indeed it is. We have felt very welcome every time we visited and have made many friends amongst the staff and the residents alike. We were kept informed every step of the way with Mum's care. She was always kept clean, comfortable, well nourished (The food is excellent.) and was encouraged without pressure to take part in the many varied activities which include live music, quizzes and group sessions aimed at improving dexterity of mind and body. We do not hesitate to recommend The Trowbridge Oaks to anyone who may need similar care. It is a happy caring place which Mum called home.
15 May 2026
We have enjoyed our 2 weeks respite in the care home - the staff are hard working and have been very caring. We shall miss them. I have been in room 36 which had one electric plug and had to bring extension cable for devices. The room has been cleaned once in 2 weeks. The bedside light very dim -
difficult to read in bed! On the whole every effort has been made to make our stay very pleasant.
01 May 2026
Mums mobility became a problem and so two weeks respite was ideal. All the staff were most helpful and caring, helping um to settle in. She enjoyed time joining in with activities in the lounge and meeting other residents. Everyone was very friendly and our family.
09 January 2026
My father is happy and feels well looked after at Trowbridge Oaks Care Home.
His medical needs are taken care of without worry on our side, the facilities are good and the staff really look after him well.
He's always satisfied with the food and the entertainment, and activities provided by
Beth thoroughly enjoyed.
He describes all the staff as friends - so shout out to Jordan, Beth, Hannah, Ally, Lindsey, Lesley and everyone else who takes care of him so wonderfully.
Whilst his room and bathroom are on the small side for his needs, I have seen larger rooms and bathrooms in the property which gives me confidence that's all can be catered for.
As a family, we know he is in safe hands and well looked after, which is all we could ask for.
07 January 2026
The resident's Christmas Party :- everyone seemed to enjoy it the lounge was packed with all residents and family's. A singer sang various sang's a beautiful spread put on by kitchen also the activity table sale held by the activities co-ordinator all goods were made by residents.
07 January 2026
Attended a Christmas Fete, all staff were engaging with residents and family, making all feel welcome during the event. Food supplied very good spread. Residents involved with all activities throughout the afternoon, my father a (resident at the care home) is well cared for, all needs met for his
care. Any help required for finance, necessary staff always willing to help, for dads care plan financal requirement.
06 January 2026
I find the Trowbridge Oaks a very welcoming care home and all residants are addressed by first name. The food is amazing and all freshley prepared + residants get a choice. Activities is amazing and the staff go above and beyond to pick fun things that help with stimulation + music to take them back
to happy places. I would like mum up earlier as she likes to be out her room.
14 October 2025
Have been treated with dignity over my estimate time in the Oaks.
08 October 2025
Treated with respectful dignity. All the time I am here I felt safe and cared for.
08 October 2025
Treated with respect and dignity.
19 September 2025
My initial thoughts of the care home are very good. All staff are very helpful. My dads room is just what he needs. The food is perfect. The things to do help to stimulate Dads mind. Overall very good.
03 September 2025
My husband seems to have settled in well and has made friends as much as he is able. Have only joined him for one Sunday lunch so far, which was lovely. As we had carers coming in at home 4 times a day, so, once in the Oaks took him a while to settle. He likes the activities, although he can't
always remember what they are. Personal care is good, know he can be difficult at times. Sometimes his water is too far away from him to reach, his room is small, but OK, especially when most of the time is spent in the main room. We, as a family, are made to feel welcome. Hope this continues. When you ask husband if he is ok and happy, he generally says 'yes'. We do appreciate what the staff do for him, as it is not an easy job.
04 June 2025
Wonderful home with caring staff. Activities are excellent and highly tailored to the needs and interests of residents. The atmosphere is bright and friendly with lots of love and laughter. I would highly recommend it.
15 April 2025
I and my husband here worked all our lives in the NHS but never thought we'd need it! I visited many care homes and was not impressed. I now realise, twenty-five years later, that things have changed! Initially, I was determined to have my husband home, but came to realise that it would be
impossible. Trowbridge Oaks is the next best thing! All the staff, carers, nursing, kitchen, household and maintenance, and admin all extremely caring and keep me involved and aware of my husband's care. The activities and stimulation are excellent! Thank you.
15 April 2025
The Trowbridge Oaks Nursing Home is exceptionally friendly to all residents and families. We have no issues with our family member residing here.
11 April 2025
My brother has settled very well in Trowbridge Oaks and although no mobility takes far more notice of what is going on and joins in.
08 April 2025
My Mum has been at Trowbridge Oaks for just over a year now and I am so pleased with the care she has received. It is nice when the staff are happy in their work and have a genuine interest in providing the best care for the residents that they can. This includes all the nurses, care assistants,
reception staff, kitchen staff etc etc.
The atmosphere within the home is brilliant. After visiting my Mum, I can leave her in the capable hands of the staff knowing she will be well looked after and cared for, which is one less worry for me.
04 April 2025
I have no complaints as am being looked after well. The staff are friendly and helpful and look after me well at all times.
05 November 2024
My mum wasn't looking forward to going into respite but she said the staff were lovely, friendly and helpful, the food was very good, the home was kept very clean and she felt safe. She was also very complimentary about the nursing staff and added that she would be very happy to return next time. I
noticed that the residents seemed to be enjoying the optional activities which were going on when we visited to check out the home, when my mum booked in and when we collected her.
There was a bit of a problem checking her in and trying to arrange payment, due to the staff members that normally dealt with this not being available but that was our only issue.
My mum is still talking positively about the experience several weeks after her return home so it must have been good.
31 October 2024
Mum was not with you very long before she passed away but in the 3 weeks she was there she was cared for extremely well and kept very comfortable.
Without exception all the staff were kind and caring often going in to chat with her.
My sister who visited daily to sit with Mum was also made to
feel very welcome.
Latest Reviews for Trowbridge Oaks Care Home
20 May 2026
Thank you so much for the great care, kindness and support the team gave my mother Joyce during her 18 month stay following a stroke. The team treated Joyce and the family kindly, sensitively and professionally at all times. Mum passed away in the early hours of Sunday 19th. May 2026 and their
kindness continues.
The Home prides itself on being a family and indeed it is. We have felt very welcome every time we visited and have made many friends amongst the staff and the residents alike. We were kept informed every step of the way with Mum's care. She was always kept clean, comfortable, well nourished (The food is excellent.) and was encouraged without pressure to take part in the many varied activities which include live music, quizzes and group sessions aimed at improving dexterity of mind and body. We do not hesitate to recommend The Trowbridge Oaks to anyone who may need similar care. It is a happy caring place which Mum called home.
15 May 2026
We have enjoyed our 2 weeks respite in the care home - the staff are hard working and have been very caring. We shall miss them. I have been in room 36 which had one electric plug and had to bring extension cable for devices. The room has been cleaned once in 2 weeks. The bedside light very dim -
difficult to read in bed! On the whole every effort has been made to make our stay very pleasant.
01 May 2026
Mums mobility became a problem and so two weeks respite was ideal. All the staff were most helpful and caring, helping um to settle in. She enjoyed time joining in with activities in the lounge and meeting other residents. Everyone was very friendly and our family.
09 January 2026
My father is happy and feels well looked after at Trowbridge Oaks Care Home.
His medical needs are taken care of without worry on our side, the facilities are good and the staff really look after him well.
He's always satisfied with the food and the entertainment, and activities provided by
Beth thoroughly enjoyed.
He describes all the staff as friends - so shout out to Jordan, Beth, Hannah, Ally, Lindsey, Lesley and everyone else who takes care of him so wonderfully.
Whilst his room and bathroom are on the small side for his needs, I have seen larger rooms and bathrooms in the property which gives me confidence that's all can be catered for.
As a family, we know he is in safe hands and well looked after, which is all we could ask for.
07 January 2026
The resident's Christmas Party :- everyone seemed to enjoy it the lounge was packed with all residents and family's. A singer sang various sang's a beautiful spread put on by kitchen also the activity table sale held by the activities co-ordinator all goods were made by residents.
07 January 2026
Attended a Christmas Fete, all staff were engaging with residents and family, making all feel welcome during the event. Food supplied very good spread. Residents involved with all activities throughout the afternoon, my father a (resident at the care home) is well cared for, all needs met for his
care. Any help required for finance, necessary staff always willing to help, for dads care plan financal requirement.
06 January 2026
I find the Trowbridge Oaks a very welcoming care home and all residants are addressed by first name. The food is amazing and all freshley prepared + residants get a choice. Activities is amazing and the staff go above and beyond to pick fun things that help with stimulation + music to take them back
to happy places. I would like mum up earlier as she likes to be out her room.
14 October 2025
Have been treated with dignity over my estimate time in the Oaks.
08 October 2025
Treated with respectful dignity. All the time I am here I felt safe and cared for.
08 October 2025
Treated with respect and dignity.
19 September 2025
My initial thoughts of the care home are very good. All staff are very helpful. My dads room is just what he needs. The food is perfect. The things to do help to stimulate Dads mind. Overall very good.
03 September 2025
My husband seems to have settled in well and has made friends as much as he is able. Have only joined him for one Sunday lunch so far, which was lovely. As we had carers coming in at home 4 times a day, so, once in the Oaks took him a while to settle. He likes the activities, although he can't
always remember what they are. Personal care is good, know he can be difficult at times. Sometimes his water is too far away from him to reach, his room is small, but OK, especially when most of the time is spent in the main room. We, as a family, are made to feel welcome. Hope this continues. When you ask husband if he is ok and happy, he generally says 'yes'. We do appreciate what the staff do for him, as it is not an easy job.
04 June 2025
Wonderful home with caring staff. Activities are excellent and highly tailored to the needs and interests of residents. The atmosphere is bright and friendly with lots of love and laughter. I would highly recommend it.
15 April 2025
I and my husband here worked all our lives in the NHS but never thought we'd need it! I visited many care homes and was not impressed. I now realise, twenty-five years later, that things have changed! Initially, I was determined to have my husband home, but came to realise that it would be
impossible. Trowbridge Oaks is the next best thing! All the staff, carers, nursing, kitchen, household and maintenance, and admin all extremely caring and keep me involved and aware of my husband's care. The activities and stimulation are excellent! Thank you.
15 April 2025
The Trowbridge Oaks Nursing Home is exceptionally friendly to all residents and families. We have no issues with our family member residing here.
11 April 2025
My brother has settled very well in Trowbridge Oaks and although no mobility takes far more notice of what is going on and joins in.
08 April 2025
My Mum has been at Trowbridge Oaks for just over a year now and I am so pleased with the care she has received. It is nice when the staff are happy in their work and have a genuine interest in providing the best care for the residents that they can. This includes all the nurses, care assistants,
reception staff, kitchen staff etc etc.
The atmosphere within the home is brilliant. After visiting my Mum, I can leave her in the capable hands of the staff knowing she will be well looked after and cared for, which is one less worry for me.
04 April 2025
I have no complaints as am being looked after well. The staff are friendly and helpful and look after me well at all times.
05 November 2024
My mum wasn't looking forward to going into respite but she said the staff were lovely, friendly and helpful, the food was very good, the home was kept very clean and she felt safe. She was also very complimentary about the nursing staff and added that she would be very happy to return next time. I
noticed that the residents seemed to be enjoying the optional activities which were going on when we visited to check out the home, when my mum booked in and when we collected her.
There was a bit of a problem checking her in and trying to arrange payment, due to the staff members that normally dealt with this not being available but that was our only issue.
My mum is still talking positively about the experience several weeks after her return home so it must have been good.
31 October 2024
Mum was not with you very long before she passed away but in the 3 weeks she was there she was cared for extremely well and kept very comfortable.
Without exception all the staff were kind and caring often going in to chat with her.
My sister who visited daily to sit with Mum was also made to
feel very welcome.