199/203 Alcester Road, Moseley, Birmingham, B13 8PX
View Full Details of Highbury Nursing HomeExcellent Care home Excellent Staff Very helpful Clean rooms My Father is happy and well Cared For by the Staff Thankyou very much it gives me Peace of mind knowing my father is so well cared for. Thankyou.
The staff at Highbury work really hard to care for the residents , they are always very welcoming and know my dad really well. It is nice to see the same staff each time I visit. They treat my dad with respect and care.
Staff always friendly welcoming and hospitable Communicating on text is a good idea and I feel involved in my loved ones care etc The highbury nursing home in moseley is a good nursing home and I enjoy going there to visit.
My friend said he finds highbury topnotch! The staff are very friendly and the food is very very tasty he has told me. He said he would be happy anywhere but loves it here! He takes part in the activities and there's a lot of them. He loves to walk and can go into the garden to get his steps in! I would happily recommend people to have their loved ones at Highbury as they'll very cared for.
My husband was sent to this 'care home' as his CHC funding stopped. I knew straight away this was not the place for him. He had Alzheimer's, could not do anything for himself, but he had no pre-existing conditions. 2 weeks after moving in a safeguarding concern was raised , he was on level 4 liquidised diet, he was being fed soup with bread in! On the 10th July they rang me 230 pm to say he was having difficulty breathing. He passed away Tuesdsy 15th July from aspirational pneumonia (food in lungs) and Alzheimer's. This care home did not even ring over the weekend to see how he was doing , they rang after he had passed with their condolences! This care home was subject to an unannounced inspection in Nov 22 , residents were found to be at risk . How this place is still open I do not know . PLEASE DO NOT RELATIVES STAY HERE. The staff are super friendly but it's management who make decisions!!! Bad ones!!!!
My sister has been in Highbury nursing home for a couple of years she needs 24 hours round the clock care and that's what she gets all the staff are warm and friendly and very caring the management are also very caring and take on board if you have any concerns and are there to help you I would recommend Highbury nursing home.
Visited my mother today. The staff are very approachable and the cleaners keep the home smelling fresh and looking clean, but some things need updating and a bit of TLC, otherwise we as a family feel that mother is safe clean, and well looked after. I would definitely recommend and would like to thank the staff for caring for my mother.
They took me in as an emergency. The carers were very good and professional. They looked after me very well. They kept on looking in to make sure I was ok. The food was nice, the chef came up to let me know what was on that day, he was a very happy man always had a smile. I had poached eggs in the mornings, which I haven't had for years, and twice a full breakfast which was very nice for them to do for me. The cleaner was a very polite and professional always had a smile and did his cleaning very good. They have a lovely lady that does events with the people that live in the home, have time to do lots of things. A very nice time I had while I was there.
A great number of issues have arisen concerning the care of my mother whilst at the home. A fall in December was a direct result of the lack of care provided to my 84-year-old mother. Since returning from hospital to the home the care has still fallen way short of what should be happening. As a result, we have raised a complaint with the owner and sat down with him to discuss the issues. We have also informed the CQC of the numerous issues and been open and honest with the owner. As a result of our complaints the owner has now served my 84-year-old mother with an eviction notice! Is that really a caring attitude? Is that a willingness to resolve issues? Seems to me the owner has the attitude of get rid of the messenger rather than sort out the issues causing the problems.
Really impressed with the caring, hard working staff at Highbury Care Home. My sister was only there for a month but was really looked after in an extremely safe and professional manner. Every member of staff, including all the nurses, domestics and catering gave great support in what was a very difficult time for our family. When my sister had a seizure the staff were there instantly to provide care and support. Highbury is first class on staff levels, quality of care and cleanliness levels. Thank you.
Excellent Care home Excellent Staff Very helpful Clean rooms My Father is happy and well Cared For by the Staff Thankyou very much it gives me Peace of mind knowing my father is so well cared for. Thankyou.
The staff at Highbury work really hard to care for the residents , they are always very welcoming and know my dad really well. It is nice to see the same staff each time I visit. They treat my dad with respect and care.
Staff always friendly welcoming and hospitable Communicating on text is a good idea and I feel involved in my loved ones care etc The highbury nursing home in moseley is a good nursing home and I enjoy going there to visit.
My friend said he finds highbury topnotch! The staff are very friendly and the food is very very tasty he has told me. He said he would be happy anywhere but loves it here! He takes part in the activities and there's a lot of them. He loves to walk and can go into the garden to get his steps in! I would happily recommend people to have their loved ones at Highbury as they'll very cared for.
My husband was sent to this 'care home' as his CHC funding stopped. I knew straight away this was not the place for him. He had Alzheimer's, could not do anything for himself, but he had no pre-existing conditions. 2 weeks after moving in a safeguarding concern was raised , he was on level 4 liquidised diet, he was being fed soup with bread in! On the 10th July they rang me 230 pm to say he was having difficulty breathing. He passed away Tuesdsy 15th July from aspirational pneumonia (food in lungs) and Alzheimer's. This care home did not even ring over the weekend to see how he was doing , they rang after he had passed with their condolences! This care home was subject to an unannounced inspection in Nov 22 , residents were found to be at risk . How this place is still open I do not know . PLEASE DO NOT RELATIVES STAY HERE. The staff are super friendly but it's management who make decisions!!! Bad ones!!!!
My sister has been in Highbury nursing home for a couple of years she needs 24 hours round the clock care and that's what she gets all the staff are warm and friendly and very caring the management are also very caring and take on board if you have any concerns and are there to help you I would recommend Highbury nursing home.
Visited my mother today. The staff are very approachable and the cleaners keep the home smelling fresh and looking clean, but some things need updating and a bit of TLC, otherwise we as a family feel that mother is safe clean, and well looked after. I would definitely recommend and would like to thank the staff for caring for my mother.
They took me in as an emergency. The carers were very good and professional. They looked after me very well. They kept on looking in to make sure I was ok. The food was nice, the chef came up to let me know what was on that day, he was a very happy man always had a smile. I had poached eggs in the mornings, which I haven't had for years, and twice a full breakfast which was very nice for them to do for me. The cleaner was a very polite and professional always had a smile and did his cleaning very good. They have a lovely lady that does events with the people that live in the home, have time to do lots of things. A very nice time I had while I was there.
A great number of issues have arisen concerning the care of my mother whilst at the home. A fall in December was a direct result of the lack of care provided to my 84-year-old mother. Since returning from hospital to the home the care has still fallen way short of what should be happening. As a result, we have raised a complaint with the owner and sat down with him to discuss the issues. We have also informed the CQC of the numerous issues and been open and honest with the owner. As a result of our complaints the owner has now served my 84-year-old mother with an eviction notice! Is that really a caring attitude? Is that a willingness to resolve issues? Seems to me the owner has the attitude of get rid of the messenger rather than sort out the issues causing the problems.
Really impressed with the caring, hard working staff at Highbury Care Home. My sister was only there for a month but was really looked after in an extremely safe and professional manner. Every member of staff, including all the nurses, domestics and catering gave great support in what was a very difficult time for our family. When my sister had a seizure the staff were there instantly to provide care and support. Highbury is first class on staff levels, quality of care and cleanliness levels. Thank you.