Highbury Nursing Home

199/203 Alcester Road, Moseley, Birmingham B13 8PX
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8.5 10 Reviews
  • Highbury Nursing Home, Birmingham
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £950

These prices are only a guideline, please contact Highbury Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Highbury Nursing Home Ltd

Person in charge

  • Rowina Rego (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact the home to discuss suitability
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (7)
  • Single Rooms with ensuite Wet Room (10)
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Highbury Nursing Home Reviews (10)

8.5

Highbury Nursing Home has a Review Score of 8.5 (8.469) out of 10, based on 9 reviews in the last 2 years. Over all time Highbury Nursing Home has 10 reviews.

Overall Experience

  • 4
  • 4
  • 0
  • 0
  • 2

Date Published

10
6
8
9
1

Review from S G (Son of Resident) published on 13 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent Care home
Excellent Staff
Very helpful
Clean rooms
My Father is happy and well Cared
For by the Staff
Thankyou very much it gives me
Peace of mind knowing my father is
so well cared for.
Thankyou.

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Review from L T (Daughter of Resident) published on 8 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Highbury work really hard to care for the residents , they are always very welcoming and know my dad really well. It is nice to see the same staff each time I visit. They treat my dad with respect and care.

Reply from Ramzan Ajaib, Manger at Highbury Nursing Home

We are so glad to see your dad is happy in time here and is satisfied with his stay so far!

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Review from I H (Friend of Resident) published on 7 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always friendly welcoming and hospitable
Communicating on text is a good idea and I feel involved in my loved ones care etc
The highbury nursing home in moseley is a good nursing home and I enjoy going there to visit.

Reply from Ramzan Ajaib, Manger at Highbury Nursing Home

Thankyou so much for your kind words! We truly love having your loved one with us.

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Review from Pat B (Friend of Resident) published on 6 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend said he finds highbury topnotch! The staff are very friendly and the food is very very tasty he has told me. He said he would be happy anywhere but loves it here!
He takes part in the activities and there's a lot of them. He loves to walk and can go into the garden to get his steps in!
I would happily recommend people to have their loved ones at Highbury as they'll very cared for.

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Review from Cheryl M (Wife of Resident) published on 28 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My husband was sent to this 'care home' as his CHC funding stopped. I knew straight away this was not the place for him.
He had Alzheimer's, could not do anything for himself, but he had no pre-existing conditions. 2 weeks after moving in a safeguarding concern was raised , he was on level 4 liquidised
diet, he was being fed soup with bread in!
On the 10th July they rang me 230 pm to say he was having difficulty breathing. He passed away Tuesdsy 15th July from aspirational pneumonia (food in lungs) and Alzheimer's. This care home did not even ring over the weekend to see how he was doing , they rang after he had passed with their condolences!
This care home was subject to an unannounced inspection in Nov 22 , residents were found to be at risk . How this place is still open I do not know . PLEASE DO NOT RELATIVES STAY HERE. The staff are super friendly but it's management who make decisions!!! Bad ones!!!!

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Review from P R (Sister of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been in Highbury nursing home for a couple of years she needs 24 hours round the clock care and that's what she gets all the staff are warm and friendly and very caring the management are also very caring and take on board if you have any concerns and are there to help you I would recommend
Highbury nursing home.

Reply from Ramzan Ajaib, Manger at Highbury Nursing Home

Hi, We are so glad to see how supported you feel with us at highbury!

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Review from Jane M (Daughter of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Visited my mother today. The staff are very approachable and the cleaners keep the home smelling fresh and looking clean, but some things need updating and a bit of TLC, otherwise we as a family feel that mother is safe clean, and well looked after. I would definitely recommend and would like to thank
the staff for caring for my mother.

Reply from Rowina Rego, Manger at Highbury Nursing Home

Thank you so much for taking the time to share your feedback. We truly appreciate your kind words about our staff and the cleanliness of the home. It's wonderful to hear that you feel your mother is safe, clean, and well cared for, that means a lot to us. We also appreciate your comments regarding areas that may need some updating, and we will take them into consideration as we continuously strive to improve our environment for our residents. Your recommendation and gratitude mean a great deal to our team, and we will be sure to pass on your thanks to the staff. If you ever have any further feedback or suggestions, please don't hesitate to reach out.

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Review from K O (Respite Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

They took me in as an emergency. The carers were very good and professional. They looked after me very well. They kept on looking in to make sure I was ok. The food was nice, the chef came up to let me know what was on that day, he was a very happy man always had a smile. I had poached eggs in the mornings,
which I haven't had for years, and twice a full breakfast which was very nice for them to do for me.
The cleaner was a very polite and professional always had a smile and did his cleaning very good.
They have a lovely lady that does events with the people that live in the home, have time to do lots of things.
A very nice time I had while I was there.

Reply from Rowina Rego, Manger at Highbury Nursing Home

Thank you so much for taking the time to share your thoughtful review. It truly warms our hearts to hear about your positive experience with us. We are delighted to know that our carers made you feel comfortable and well looked after during your stay. Providing attentive, professional, and compassionate care is always our top priority, and it's wonderful to hear that their efforts made a difference. Our chef will be thrilled to know you enjoyed the meals, especially the poached eggs and full breakfasts. It's always a pleasure to create moments of joy through good food, and I'm so glad we could bring back some fond memories for you. Your kind words about our cleaner and their professionalism, as well as the activities organized by our events coordinator, mean a lot to us. We strive to provide not just care but a welcoming, lively environment where every resident feels valued and engaged. Thank you again for your lovely feedback.

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Review from N L (Son of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

A great number of issues have arisen concerning the care of my mother whilst at the home. A fall in December was a direct result of the lack of care provided to my 84-year-old mother. Since returning from hospital to the home the care has still fallen way short of what should be happening. As a result,
we have raised a complaint with the owner and sat down with him to discuss the issues. We have also informed the CQC of the numerous issues and been open and honest with the owner.
As a result of our complaints the owner has now served my 84-year-old mother with an eviction notice!
Is that really a caring attitude? Is that a willingness to resolve issues? Seems to me the owner has the attitude of get rid of the messenger rather than sort out the issues causing the problems.

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Review from Roy W (Brother of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really impressed with the caring, hard working staff at Highbury Care Home. My sister was only there for a month but was really looked after in an extremely safe and professional manner. Every member of staff, including all the nurses, domestics and catering gave great support in what was a very difficult
time for our family. When my sister had a seizure the staff were there instantly to provide care and support. Highbury is first class on staff levels, quality of care and cleanliness levels. Thank you.

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Current Review Score: 8.5 (8.469)

Overview of Review Score

The Review Score of 8.5 (8.469) out of 10 for Highbury Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.848 for Highbury Nursing Home is calculated as follows: ( (54 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) + (7 Poors x 2) + (18 Very Poors x 1) ) ÷ 105 Ratings = 3.848

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.621 Points relating to the number of positive Reviews for Highbury Nursing Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 7 Positive Reviews ÷ 7.6 = 0.921

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jun 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Highbury Nursing Home

What types of Care is Highbury Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Highbury Nursing Home have?

There are 24 Single Rooms and 7 Couples/Companion Rooms.

What are the Facilities & Services at Highbury Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Highbury Nursing Home to the centre of Birmingham?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highbury Nursing Home to verify any information. View our terms and conditions. Highbury Nursing Home has an Basic Service - more info.