Submit a Review for Metchley Manor
5 Church Road, Edgbaston, Birmingham, B15 3SH
View full details of Metchley ManorLatest Reviews for Metchley Manor
08 April 2026
The staff members are very helpful
The activities and entertainment are varied and suit the residents
The food is very good and suit different tastes
The rooms are cleaned everyday
The clothes are washed and ironed every day
The maintenance staff are extremely efficient and punctual
24 March 2026
Very impressed with the care given to my sister in law by all the members of staff as she recovers from a hip replacement. They have taken care of her medication and daily needs. The home has provide some wonderful entertainment, with the staff joining in, resulting in a very good atmosphere and
enjoyment for the residents. The food has been excellent and varied.
23 March 2026
We moved Mum into Metchley Manor 2 months ago as she was really struggling to live independently. It was a very big decision, and we spent months considering this next step. During this time, we visited Metchley on at least 3 occasions.
We are so pleased to see our Mum settled, happy, more
confident, well fed and cared for. There are so many staff around to help and support residents.
Mum loves the activities! There is an interesting and varied schedule of activities each week, with options for trips out in the minibus. This level of engagement and structure to the day has really helped Mum to enjoy life again. She seems content, relaxed, with a sense of pride at being less dependent on family members to meet her day-to-day needs. An added bonus is an app which allows us to see what she is up to.
We find staff friendly, helpful and kind to us too. No-one is rushed in their interactions with us and staff were particularly helpful and understanding as we all got used to this new regime
15 March 2026
What a wonderful, warm, lovely place to live! My husband and I wanted to move in to this 5* 'hotel'
We live down South, my brother lives in the Netherlands so my 92 year old dad living alone once my mum passed away suddenly in October was impossible. Dad moved in just before Christmas and had taken
a while to settle but with the care and encouragement of everyone at Metchley Manor, he's slowly coming out of his shell. Everyone is so kind and caring and dad is so well cared for in every way! I can't thank them enough for all they do! So highly recommended!
16 January 2026
Following major surgery, I stayed at Metchley Manor for respite care, where the staff were exceptional throughout my stay. They provided constant support, regularly checked on my progress, and maintained a positive atmosphere. The Care Manager efficiently arranged all necessary visits from Duty
Nurses, urgent medication requests, and prescription collections, promptly addressing any health issues that arose. My room was spacious, clean, and private, ensuring a comfortable environment for recovery. The restaurant staff were incredibly accommodating, happily adjusting meals to suit my limited appetite during recovery. Metchley Manor is an ideal place for those needing respite after a major operation, offering 24-hour care and assistance. The residents enjoyed a variety of well-organised and entertaining daily activities, which made the experience even more pleasant. I actually miss the staff and will be popping back to say hello and to see the resident cats. I 100% recommend Metchley!
03 December 2025
We attended a singing event at the home which was well organised and attended. My Aunt thoroughly enjoyed the occasion. More generally she is very happy and content at the home and is extremely well looked after.
01 October 2025
As soon as i walked into metchley manor i knew i picked the perfect place for my dad to spend the rest of his life.it really isnt like a care home.its one big family from the management,to care staff.cleaners and and maintanance.they are all friendly,caring and nothing is to much trouble.it looks
like a 5 star hotel.smells so clean.such a happy atmosphere there and always something happening in the main room.singers,dancers,activitiies.it actually a pleasure to visit my dad and chat to everyone.they take so much time to decorate the place when theres an event on.the food is just amazing.and every resident has a cake made on there birthday.my dad has thrived since being in there.hes so happy and says this is my home and they are all my family here.which is so nice to here.if your looking for a care home for a family member.do not waste your time looking anywhere else.metchley manor is by far the best care home i visited for my dad.and i viewed many.
28 September 2025
Metchley Manor has changed my dads life. He is happier, looks healthier, has stopped smoking and constantly says how much he loves it there. Myself and my sisters have been treated so well through the process of my dad becoming a full time resident and everything has been explained clearly to us.
We feel very supported by the Metchley staff and feel confident and happy that our dad is in good hands.
08 September 2025
We're so grateful that Mum has settled in so well. We were worried about whether she would be happy in a care home, and what it would be like, and as a family we've all been very impressed with the excellent level of care. The staff are outstanding, so kind and welcoming to Mum, and to us when we
visit most days, and we can see how Mum lights up when anyone speaks to her, often with a laugh and a joke that lifts her spirits. The level of friendliness and the thoughtfulness of care staff and the entertainment team has been exceptional, Mum has engaged more with events in a month than she has done in years - it's rejuvenated her! She even enjoys trips out, something she'd not done since breaking her hip.We've noticed such a positive change since she moved in. Whenever we've needed to ask about anything, it's been quick and easy to sort out things as required, with staff keeping their doors open and making themselves available. Thanks to everyone for truly caring, and the cats are cute!
09 July 2025
If I had to pick just one thing that I look for in a home, it would be how the residents are treated. I have only ever witnessed the utmost kindness and respect shown to them. It is quite moving. Fortunately Metchley has the added bonus of superb food. It is both delicious and very, very
attractively arranged. There is a wide variety of choices, so clients can have a varied diet. The team responsible for events and entertainment must also be commended. They are so creative, such that there is an interesting selection of activities to do. Further, they seem to provide activities that defy belief. I am reminded of the reindeer that visited last Christmas, only to be surpassed by a horse from Peaky Blinders scheduled to make an appearance this week. The rooms are kept clean and fresh at all times, and laundry is done regularly. Any maintenance is dealt with swiftly and they are cheerful people. Management are very approachable and offer kindly words when necessary.
03 July 2025
The whole Metchley team provided first class care for our mother from the first day she came to the home in November 2023 until she passed away in June 2025. As Mum's mobility and general health slowly declined, the team made appropriate adjustments to ensure that she continued to get the care she
needed. This applies not just to the wonderful care team but also to all the supporting teams such as the concierges, the kitchen and dining room team, the maintenance team, the laundry and cleaning teams etc.
The family were always made to feel welcome and were kept informed of Mum's condition at all times. At the end of her life, we were fully included in every decision that was required and the care that was given was exceptional, for which we will be forever grateful.
Thank you, Metchley Manor Team, you are brilliant,
30 June 2025
Excellent care in a safe and secure environment, all staff that I have had dealings with go above and beyond the norm dealing with any requests, fantastic inclusion of all residents in games and activities, plenty of encouragement from all staff , food at all times again excellent, cannot speak
highly enough of all staff who make residents and visitors alike feel so welcome
25 June 2025
The staff are very kind and patient with the residents, as well as making relatives and friends welcome, too. There are plenty of activities, and the atmosphere is very different to what you might imagine a care home is like.
23 June 2025
Since being at Metchley Manor, my Aunt has blossomed. The staff and the home itself are amazing. My Aunt feels safe, for my brother and I, it's a great relief. She had a great view from the windows in her room, which is light and airy. The whole place is very welcoming.
19 June 2025
My father Inlaw has been here for the past 12 months and without a shaddow of doubt this place is amazing! The whole team know how to do care the right way.
The home is absolutely out of this world, kept to the highest standard, if i didn't know i would think i was walking in to a hotel. The place
is kept spotless and the meals are amazing from their award winning chef and his team. The care staff really do pay attention to each and every single resident, really making a difference to their lives. The nursing team are on the ball when it comes to problems and doctors are always just a call away to help with anything that needs attention.
The management team are great too, nothing is ever too much, friendly and more importantly approachable and on hand.
Days are filled with age appropriate activities with something for everyone.
I wish every care home could be like this, then i know everyone would know what it's like to be looked after to the highest standard.
Worth more than 5 Stars!
19 June 2025
Our dad has been at Metchley Manor since November 2024 and has settled in really well. The level of care and support he receives is outstanding, and unlike many homes, there is never a shortage of care staff and activities which is very reassuring. Every meal is an event in itself, literally works
of art, very tasty with varied choices available. The level and quality of activities are also far beyond our expectations (beit in-house or professionals that are booked regularly to entertain residents). The home, its grounds and individual rooms are kept to extremely high standards. Care UK's statement that 'Everyone makes a difference' is true in every sense. All of the staff from every department (concierge, kitchen, housekeeping, maintenance, and office) play a huge part in truly making Metchley Manor what it is. We cannot thank everyone enough.
16 June 2025
The care that my stepmother received during the five months she was at Metchley was exceptional. The staff are all very caring and friendly.
During the last week of her life when she was confined to bed they made sure she was looked after and not left unattended, with frequent checks. In the last
few days of her life she had a member of staff by her side all the time.
I would recommend Metchley Manor to anyone looking for a care home for a relative.
24 March 2025
There are 4 star hotels and then Metchley Manor which exceeds any of the hotels in its care and attention and especially the food offerings. The staff are uniformly happy and attentive to one's needs, which is due amongst other things on good management
. It puts on plenty of activities including
for example a DJ.who kept everyone young and we achieved 1.6 million likes on his live broadcast on social media which went worldwide
21 March 2025
Cannot fault this amazing care home. ALL the staff are amazing- caring, kind, patient, helpful, friendly and polite. Nothing is too much effort, and they always smile and say hello.
The food is amazing - family are welcome to join their resident for lunch and service is restaurant quality.
I
really wouldn't look anywhere else.
20 January 2025
9th January, 2025.
I have just returned home following a respite care stay at Methchley Manor and I would like to express my deepest gratitude for the outstanding care, support and warm friendship which I received from everyone, led by the admissions advisor.
In our communications, I found the
admissions advisor a wonderfully sensitive, caring, attentive, generous, wise and committed person with a welcoming smile and a gentleness of spirit as well as a true professional working for the good of all. And I think her values define the environment which I found to be one of a harmonious working together. Also, I found the general approach very enlightened, in that while every support is on hand, residents are also encouraged to be independent, as and when they can, this promotes a sense of respect and freedom. So, I would like to express my deep gratitude to the admissions advisor and to each person for their care and warm friendship.
Latest Reviews for Metchley Manor
08 April 2026
The staff members are very helpful
The activities and entertainment are varied and suit the residents
The food is very good and suit different tastes
The rooms are cleaned everyday
The clothes are washed and ironed every day
The maintenance staff are extremely efficient and punctual
24 March 2026
Very impressed with the care given to my sister in law by all the members of staff as she recovers from a hip replacement. They have taken care of her medication and daily needs. The home has provide some wonderful entertainment, with the staff joining in, resulting in a very good atmosphere and
enjoyment for the residents. The food has been excellent and varied.
23 March 2026
We moved Mum into Metchley Manor 2 months ago as she was really struggling to live independently. It was a very big decision, and we spent months considering this next step. During this time, we visited Metchley on at least 3 occasions.
We are so pleased to see our Mum settled, happy, more
confident, well fed and cared for. There are so many staff around to help and support residents.
Mum loves the activities! There is an interesting and varied schedule of activities each week, with options for trips out in the minibus. This level of engagement and structure to the day has really helped Mum to enjoy life again. She seems content, relaxed, with a sense of pride at being less dependent on family members to meet her day-to-day needs. An added bonus is an app which allows us to see what she is up to.
We find staff friendly, helpful and kind to us too. No-one is rushed in their interactions with us and staff were particularly helpful and understanding as we all got used to this new regime
15 March 2026
What a wonderful, warm, lovely place to live! My husband and I wanted to move in to this 5* 'hotel'
We live down South, my brother lives in the Netherlands so my 92 year old dad living alone once my mum passed away suddenly in October was impossible. Dad moved in just before Christmas and had taken
a while to settle but with the care and encouragement of everyone at Metchley Manor, he's slowly coming out of his shell. Everyone is so kind and caring and dad is so well cared for in every way! I can't thank them enough for all they do! So highly recommended!
16 January 2026
Following major surgery, I stayed at Metchley Manor for respite care, where the staff were exceptional throughout my stay. They provided constant support, regularly checked on my progress, and maintained a positive atmosphere. The Care Manager efficiently arranged all necessary visits from Duty
Nurses, urgent medication requests, and prescription collections, promptly addressing any health issues that arose. My room was spacious, clean, and private, ensuring a comfortable environment for recovery. The restaurant staff were incredibly accommodating, happily adjusting meals to suit my limited appetite during recovery. Metchley Manor is an ideal place for those needing respite after a major operation, offering 24-hour care and assistance. The residents enjoyed a variety of well-organised and entertaining daily activities, which made the experience even more pleasant. I actually miss the staff and will be popping back to say hello and to see the resident cats. I 100% recommend Metchley!
03 December 2025
We attended a singing event at the home which was well organised and attended. My Aunt thoroughly enjoyed the occasion. More generally she is very happy and content at the home and is extremely well looked after.
01 October 2025
As soon as i walked into metchley manor i knew i picked the perfect place for my dad to spend the rest of his life.it really isnt like a care home.its one big family from the management,to care staff.cleaners and and maintanance.they are all friendly,caring and nothing is to much trouble.it looks
like a 5 star hotel.smells so clean.such a happy atmosphere there and always something happening in the main room.singers,dancers,activitiies.it actually a pleasure to visit my dad and chat to everyone.they take so much time to decorate the place when theres an event on.the food is just amazing.and every resident has a cake made on there birthday.my dad has thrived since being in there.hes so happy and says this is my home and they are all my family here.which is so nice to here.if your looking for a care home for a family member.do not waste your time looking anywhere else.metchley manor is by far the best care home i visited for my dad.and i viewed many.
28 September 2025
Metchley Manor has changed my dads life. He is happier, looks healthier, has stopped smoking and constantly says how much he loves it there. Myself and my sisters have been treated so well through the process of my dad becoming a full time resident and everything has been explained clearly to us.
We feel very supported by the Metchley staff and feel confident and happy that our dad is in good hands.
08 September 2025
We're so grateful that Mum has settled in so well. We were worried about whether she would be happy in a care home, and what it would be like, and as a family we've all been very impressed with the excellent level of care. The staff are outstanding, so kind and welcoming to Mum, and to us when we
visit most days, and we can see how Mum lights up when anyone speaks to her, often with a laugh and a joke that lifts her spirits. The level of friendliness and the thoughtfulness of care staff and the entertainment team has been exceptional, Mum has engaged more with events in a month than she has done in years - it's rejuvenated her! She even enjoys trips out, something she'd not done since breaking her hip.We've noticed such a positive change since she moved in. Whenever we've needed to ask about anything, it's been quick and easy to sort out things as required, with staff keeping their doors open and making themselves available. Thanks to everyone for truly caring, and the cats are cute!
09 July 2025
If I had to pick just one thing that I look for in a home, it would be how the residents are treated. I have only ever witnessed the utmost kindness and respect shown to them. It is quite moving. Fortunately Metchley has the added bonus of superb food. It is both delicious and very, very
attractively arranged. There is a wide variety of choices, so clients can have a varied diet. The team responsible for events and entertainment must also be commended. They are so creative, such that there is an interesting selection of activities to do. Further, they seem to provide activities that defy belief. I am reminded of the reindeer that visited last Christmas, only to be surpassed by a horse from Peaky Blinders scheduled to make an appearance this week. The rooms are kept clean and fresh at all times, and laundry is done regularly. Any maintenance is dealt with swiftly and they are cheerful people. Management are very approachable and offer kindly words when necessary.
03 July 2025
The whole Metchley team provided first class care for our mother from the first day she came to the home in November 2023 until she passed away in June 2025. As Mum's mobility and general health slowly declined, the team made appropriate adjustments to ensure that she continued to get the care she
needed. This applies not just to the wonderful care team but also to all the supporting teams such as the concierges, the kitchen and dining room team, the maintenance team, the laundry and cleaning teams etc.
The family were always made to feel welcome and were kept informed of Mum's condition at all times. At the end of her life, we were fully included in every decision that was required and the care that was given was exceptional, for which we will be forever grateful.
Thank you, Metchley Manor Team, you are brilliant,
30 June 2025
Excellent care in a safe and secure environment, all staff that I have had dealings with go above and beyond the norm dealing with any requests, fantastic inclusion of all residents in games and activities, plenty of encouragement from all staff , food at all times again excellent, cannot speak
highly enough of all staff who make residents and visitors alike feel so welcome
25 June 2025
The staff are very kind and patient with the residents, as well as making relatives and friends welcome, too. There are plenty of activities, and the atmosphere is very different to what you might imagine a care home is like.
23 June 2025
Since being at Metchley Manor, my Aunt has blossomed. The staff and the home itself are amazing. My Aunt feels safe, for my brother and I, it's a great relief. She had a great view from the windows in her room, which is light and airy. The whole place is very welcoming.
19 June 2025
My father Inlaw has been here for the past 12 months and without a shaddow of doubt this place is amazing! The whole team know how to do care the right way.
The home is absolutely out of this world, kept to the highest standard, if i didn't know i would think i was walking in to a hotel. The place
is kept spotless and the meals are amazing from their award winning chef and his team. The care staff really do pay attention to each and every single resident, really making a difference to their lives. The nursing team are on the ball when it comes to problems and doctors are always just a call away to help with anything that needs attention.
The management team are great too, nothing is ever too much, friendly and more importantly approachable and on hand.
Days are filled with age appropriate activities with something for everyone.
I wish every care home could be like this, then i know everyone would know what it's like to be looked after to the highest standard.
Worth more than 5 Stars!
19 June 2025
Our dad has been at Metchley Manor since November 2024 and has settled in really well. The level of care and support he receives is outstanding, and unlike many homes, there is never a shortage of care staff and activities which is very reassuring. Every meal is an event in itself, literally works
of art, very tasty with varied choices available. The level and quality of activities are also far beyond our expectations (beit in-house or professionals that are booked regularly to entertain residents). The home, its grounds and individual rooms are kept to extremely high standards. Care UK's statement that 'Everyone makes a difference' is true in every sense. All of the staff from every department (concierge, kitchen, housekeeping, maintenance, and office) play a huge part in truly making Metchley Manor what it is. We cannot thank everyone enough.
16 June 2025
The care that my stepmother received during the five months she was at Metchley was exceptional. The staff are all very caring and friendly.
During the last week of her life when she was confined to bed they made sure she was looked after and not left unattended, with frequent checks. In the last
few days of her life she had a member of staff by her side all the time.
I would recommend Metchley Manor to anyone looking for a care home for a relative.
24 March 2025
There are 4 star hotels and then Metchley Manor which exceeds any of the hotels in its care and attention and especially the food offerings. The staff are uniformly happy and attentive to one's needs, which is due amongst other things on good management
. It puts on plenty of activities including
for example a DJ.who kept everyone young and we achieved 1.6 million likes on his live broadcast on social media which went worldwide
21 March 2025
Cannot fault this amazing care home. ALL the staff are amazing- caring, kind, patient, helpful, friendly and polite. Nothing is too much effort, and they always smile and say hello.
The food is amazing - family are welcome to join their resident for lunch and service is restaurant quality.
I
really wouldn't look anywhere else.
20 January 2025
9th January, 2025.
I have just returned home following a respite care stay at Methchley Manor and I would like to express my deepest gratitude for the outstanding care, support and warm friendship which I received from everyone, led by the admissions advisor.
In our communications, I found the
admissions advisor a wonderfully sensitive, caring, attentive, generous, wise and committed person with a welcoming smile and a gentleness of spirit as well as a true professional working for the good of all. And I think her values define the environment which I found to be one of a harmonious working together. Also, I found the general approach very enlightened, in that while every support is on hand, residents are also encouraged to be independent, as and when they can, this promotes a sense of respect and freedom. So, I would like to express my deep gratitude to the admissions advisor and to each person for their care and warm friendship.