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Metchley Manor

5 Church Road, Edgbaston, Birmingham, West Midlands B15 3SH
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The staff are outstanding, so kind and welcoming to MumL J(Daughter of Resident/Service User)
Metchley Manor, Birmingham
Metchley Manor, Birmingham
Metchley Manor, Birmingham

Metchley Manor in Edgbaston provides expert care in luxury, rural surroundings. The team offer high-quality residential, dementia and respite care, as well as compassionate end of life care.

Residents can enjoy stylish lounges, a welcoming café and a stunning collection of en-suite bedrooms, including some suitable for couples which are currently undergoing refurbishment. The varied activity programme includes outings and exciting events within the home or its beautifully landscaped gardens.

The...  

Care Provided by Metchley Manor

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 98 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,485From £1,670
Residential Dementia CareFrom £1,640From £1,845

Respite stays are subject to a 20% uplift on the prices shown above.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Metchley Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kim-Marie Newton(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2006

Room Information

  • Single Rooms (98)
  • Single Rooms with ensuite Wet Room (98)

Metchley Manor Reviews (106)

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10

Metchley Manor has a Review Score of 10 (9.956) out of 10, based on 23 reviews in the last 2 years. Over all time Metchley Manor has 106 reviews.

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Showing 106 reviews matching selected criteria
Review from A K (Resident / Service User) published on 8 April 2026 Submitted via Website
Overall Experience
The staff members are very helpful
The activities and entertainment are varied and suit the residents
The food is very good and suit different tastes
The rooms are cleaned everyday
The clothes are washed and ironed every day

The maintenance staff are extremely efficient and punctual

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Review from Samuel A (Brother-in-law of Resident) published on 24 March 2026 Submitted via Website
Overall Experience

Very impressed with the care given to my sister in law by all the members of staff as she recovers from a hip replacement. They have taken care of her medication and daily needs. The home has provide some wonderful entertainment, with the staff joining in, resulting in a very good atmosphere and enjoyment for the residents. The food has been excellent and varied.

Reply from Cavell Farnell, Reviews Team at Metchley Manor

Thank you so much for taking the time to share your experience at Metchley Manor! We are truly delighted to receive your five-star review. Your kind words reflect the dedication and passion our team puts into ensuring that every resident feels cared for and valued. We strive to create a warm and...  

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Review from Deborah C (Daughter of Resident) published on 23 March 2026 Submitted via Website
Overall Experience
We moved Mum into Metchley Manor 2 months ago as she was really struggling to live independently. It was a very big decision, and we spent months considering this next step. During this time, we visited Metchley on at least 3 occasions.
We are so pleased to see our Mum settled, happy, more confident, well fed and cared for. There are so many staff around to help and support residents.
Mum loves the activities! There is an interesting and varied schedule of activities each week, with options for trips out in the minibus. This level of engagement and structure to the day has really helped Mum to enjoy life again. She seems content, relaxed, with a sense of pride at being less dependent on family members to meet her day-to-day needs. An added bonus is an app which allows us to see what she is up to.

We find staff friendly, helpful and kind to us too. No-one is rushed in their interactions with us and staff were particularly helpful and understanding as we all got used to this new regime

Reply from Cavell Farnell, Reviews Team at Metchley Manor

Thank you so much for taking the time to share your experience at Metchley Manor! We are truly delighted to receive your five-star review. Your kind words reflect the dedication and passion our team puts into ensuring that every resident feels cared for and valued. We strive to create a warm and...  

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Review from R B (Daughter of Resident) published on 15 March 2026 Submitted via Website
Overall Experience
What a wonderful, warm, lovely place to live! My husband and I wanted to move in to this 5* 'hotel'

We live down South, my brother lives in the Netherlands so my 92 year old dad living alone once my mum passed away suddenly in October was impossible. Dad moved in just before Christmas and had taken a while to settle but with the care and encouragement of everyone at Metchley Manor, he's slowly coming out of his shell. Everyone is so kind and caring and dad is so well cared for in every way! I can't thank them enough for all they do! So highly recommended!

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Review from Rachel G (Respite Resident) published on 16 January 2026 Submitted via Website
Overall Experience

Following major surgery, I stayed at Metchley Manor for respite care, where the staff were exceptional throughout my stay. They provided constant support, regularly checked on my progress, and maintained a positive atmosphere. The Care Manager efficiently arranged all necessary visits from Duty Nurses, urgent medication requests, and prescription collections, promptly addressing any health issues that arose. My room was spacious, clean, and private, ensuring a comfortable environment for recovery. The restaurant staff were incredibly accommodating, happily adjusting meals to suit my limited appetite during recovery. Metchley Manor is an ideal place for those needing respite after a major operation, offering 24-hour care and assistance. The residents enjoyed a variety of well-organised and entertaining daily activities, which made the experience even more pleasant. I actually miss the staff and will be popping back to say hello and to see the resident cats. I 100% recommend Metchley!

Reply from Cavell Farnell, Reviews Team at Metchley Manor

Thank you so much for taking the time to share your experience at Metchley Manor! We are truly delighted to receive your five-star review. Your kind words reflect the dedication and passion our team puts into ensuring that every resident feels cared for and valued. We strive to create a warm and...  

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Review from Jill W (Niece of Resident) published on 3 December 2025 Submitted via Website
Overall Experience

We attended a singing event at the home which was well organised and attended. My Aunt thoroughly enjoyed the occasion. More generally she is very happy and content at the home and is extremely well looked after.

Reply from Cavell Farnell, Reviews Team at Metchley Manor

Thank you so much for taking the time to share your experience at Metchley Manor! We are truly delighted to receive your five-star review. Your kind words reflect the dedication and passion our team puts into ensuring that every resident feels cared for and valued. We strive to create a warm and...  

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Review from Joanne W (Daughter of Resident) published on 1 October 2025 Submitted via Website
Overall Experience

As soon as i walked into metchley manor i knew i picked the perfect place for my dad to spend the rest of his life.it really isnt like a care home.its one big family from the management,to care staff.cleaners and and maintanance.they are all friendly,caring and nothing is to much trouble.it looks like a 5 star hotel.smells so clean.such a happy atmosphere there and always something happening in the main room.singers,dancers,activitiies.it actually a pleasure to visit my dad and chat to everyone.they take so much time to decorate the place when theres an event on.the food is just amazing.and every resident has a cake made on there birthday.my dad has thrived since being in there.hes so happy and says this is my home and they are all my family here.which is so nice to here.if your looking for a care home for a family member.do not waste your time looking anywhere else.metchley manor is by far the best care home i visited for my dad.and i viewed many.

Reply from Cavell Farnell, Reviews Team at Metchley Manor

Thank you so much for taking the time to share your experience at Metchley Manor! We are truly delighted to receive your five-star review. Your kind words reflect the dedication and passion our team puts into ensuring that every resident feels cared for and valued. We strive to create a warm and...  

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Review from Lynne W (Daughter of Resident) published on 28 September 2025 Submitted via Website
Overall Experience
Metchley Manor has changed my dads life. He is happier, looks healthier, has stopped smoking and constantly says how much he loves it there. Myself and my sisters have been treated so well through the process of my dad becoming a full time resident and everything has been explained clearly to us.

We feel very supported by the Metchley staff and feel confident and happy that our dad is in good hands.

Reply from Cavell Farnell, Reviews Team at Metchley Manor

Thank you so much for taking the time to share your experience at Metchley Manor! We are truly delighted to receive your five-star review. Your kind words reflect the dedication and passion our team puts into ensuring that every resident feels cared for and valued. We strive to create a warm and...  

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Review from L J (Daughter of Resident) published on 8 September 2025 Submitted via Website
Overall Experience

We're so grateful that Mum has settled in so well. We were worried about whether she would be happy in a care home, and what it would be like, and as a family we've all been very impressed with the excellent level of care. The staff are outstanding, so kind and welcoming to Mum, and to us when we visit most days, and we can see how Mum lights up when anyone speaks to her, often with a laugh and a joke that lifts her spirits. The level of friendliness and the thoughtfulness of care staff and the entertainment team has been exceptional, Mum has engaged more with events in a month than she has done in years - it's rejuvenated her! She even enjoys trips out, something she'd not done since breaking her hip.We've noticed such a positive change since she moved in. Whenever we've needed to ask about anything, it's been quick and easy to sort out things as required, with staff keeping their doors open and making themselves available. Thanks to everyone for truly caring, and the cats are cute!

Reply from Cavell Farnell, Reviews Team at Metchley Manor

Thank you so much for taking the time to share your experience at Metchley Manor! We are truly delighted to receive your five-star review. Your kind words reflect the dedication and passion our team puts into ensuring that every resident feels cared for and valued. We strive to create a warm and...  

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Review from Pamela H (Wife of Resident) published on 9 July 2025 Submitted via Website
Overall Experience

If I had to pick just one thing that I look for in a home, it would be how the residents are treated. I have only ever witnessed the utmost kindness and respect shown to them. It is quite moving. Fortunately Metchley has the added bonus of superb food. It is both delicious and very, very attractively arranged. There is a wide variety of choices, so clients can have a varied diet. The team responsible for events and entertainment must also be commended. They are so creative, such that there is an interesting selection of activities to do. Further, they seem to provide activities that defy belief. I am reminded of the reindeer that visited last Christmas, only to be surpassed by a horse from Peaky Blinders scheduled to make an appearance this week. The rooms are kept clean and fresh at all times, and laundry is done regularly. Any maintenance is dealt with swiftly and they are cheerful people. Management are very approachable and offer kindly words when necessary.

Reply from Holly Cole, Reviews Team at Metchley Manor
Thank you very much for taking the time to leave us feedback about your experience.
At Metchley Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time,

Many thanks the Care UK team

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Review from Mark N (Son of Resident) published on 3 July 2025 Submitted via Website
Overall Experience
The whole Metchley team provided first class care for our mother from the first day she came to the home in November 2023 until she passed away in June 2025. As Mum's mobility and general health slowly declined, the team made appropriate adjustments to ensure that she continued to get the care she needed. This applies not just to the wonderful care team but also to all the supporting teams such as the concierges, the kitchen and dining room team, the maintenance team, the laundry and cleaning teams etc.
The family were always made to feel welcome and were kept informed of Mum's condition at all times. At the end of her life, we were fully included in every decision that was required and the care that was given was exceptional, for which we will be forever grateful.

Thank you, Metchley Manor Team, you are brilliant,

Reply from Cavell Farnell, Reviews Team at Metchley Manor

Thank you so much for taking the time to share your experience at Metchley Manor! We are truly delighted to receive your five-star review. Your kind words reflect the dedication and passion our team puts into ensuring that every resident feels cared for and valued. We strive to create a warm and...  

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Review from Michael M (Son-in-law of Resident) published on 30 June 2025 Submitted via Website
Overall Experience

Excellent care in a safe and secure environment, all staff that I have had dealings with go above and beyond the norm dealing with any requests, fantastic inclusion of all residents in games and activities, plenty of encouragement from all staff , food at all times again excellent, cannot speak highly enough of all staff who make residents and visitors alike feel so welcome

Reply from Cavell Farnell, Reviews Team at Metchley Manor

Thank you so much for taking the time to share your experience at Metchley Manor! We are truly delighted to receive your five-star review. Your kind words reflect the dedication and passion our team puts into ensuring that every resident feels cared for and valued. We strive to create a warm and...  

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Review from Richard M (Son of Resident) published on 25 June 2025 Submitted via Website
Overall Experience

The staff are very kind and patient with the residents, as well as making relatives and friends welcome, too. There are plenty of activities, and the atmosphere is very different to what you might imagine a care home is like.

Reply from Cavell Farnell, Reviews Team at Metchley Manor

Thank you so much for taking the time to share your experience at Metchley Manor! We are truly delighted to receive your five-star review. Your kind words reflect the dedication and passion our team puts into ensuring that every resident feels cared for and valued. We strive to create a warm and...  

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Review from Donna L (Niece of Resident) published on 23 June 2025 Submitted via Website
Overall Experience

Since being at Metchley Manor, my Aunt has blossomed. The staff and the home itself are amazing. My Aunt feels safe, for my brother and I, it's a great relief. She had a great view from the windows in her room, which is light and airy. The whole place is very welcoming.

Reply from Cavell Farnell, Reviews Team at Metchley Manor

Thank you so much for taking the time to share your experience at Metchley Manor! We are truly delighted to receive your five-star review. Your kind words reflect the dedication and passion our team puts into ensuring that every resident feels cared for and valued. We strive to create a warm and...  

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Review from Leslie I (Son-in-law of Resident) published on 19 June 2025 Submitted via Website
Overall Experience
My father Inlaw has been here for the past 12 months and without a shaddow of doubt this place is amazing! The whole team know how to do care the right way.
The home is absolutely out of this world, kept to the highest standard, if i didn't know i would think i was walking in to a hotel. The place is kept spotless and the meals are amazing from their award winning chef and his team. The care staff really do pay attention to each and every single resident, really making a difference to their lives. The nursing team are on the ball when it comes to problems and doctors are always just a call away to help with anything that needs attention.
The management team are great too, nothing is ever too much, friendly and more importantly approachable and on hand.
Days are filled with age appropriate activities with something for everyone.
I wish every care home could be like this, then i know everyone would know what it's like to be looked after to the highest standard.

Worth more than 5 Stars!

Reply from Cavell Farnell, Reviews Team at Metchley Manor

Thank you so much for taking the time to share your experience at Metchley Manor! We are truly delighted to receive your five-star review. Your kind words reflect the dedication and passion our team puts into ensuring that every resident feels cared for and valued. We strive to create a warm and...  

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Review from K S (Son of Resident) published on 19 June 2025 Submitted via Website
Overall Experience

Our dad has been at Metchley Manor since November 2024 and has settled in really well. The level of care and support he receives is outstanding, and unlike many homes, there is never a shortage of care staff and activities which is very reassuring. Every meal is an event in itself, literally works of art, very tasty with varied choices available. The level and quality of activities are also far beyond our expectations (beit in-house or professionals that are booked regularly to entertain residents). The home, its grounds and individual rooms are kept to extremely high standards. Care UK's statement that 'Everyone makes a difference' is true in every sense. All of the staff from every department (concierge, kitchen, housekeeping, maintenance, and office) play a huge part in truly making Metchley Manor what it is. We cannot thank everyone enough.

Reply from Cavell Farnell, Reviews Team at Metchley Manor

Thank you so much for taking the time to share your experience at Metchley Manor! We are truly delighted to receive your five-star review. Your kind words reflect the dedication and passion our team puts into ensuring that every resident feels cared for and valued. We strive to create a warm and...  

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Review from D C (Stepdaughter of Resident) published on 16 June 2025 Submitted via Website
Overall Experience
The care that my stepmother received during the five months she was at Metchley was exceptional. The staff are all very caring and friendly.
During the last week of her life when she was confined to bed they made sure she was looked after and not left unattended, with frequent checks. In the last few days of her life she had a member of staff by her side all the time.

I would recommend Metchley Manor to anyone looking for a care home for a relative.

Reply from Cavell Farnell, Reviews Team at Metchley Manor

Thank you so much for taking the time to share your experience at Metchley Manor! We are truly delighted to receive your five-star review. Your kind words reflect the dedication and passion our team puts into ensuring that every resident feels cared for and valued. We strive to create a warm and...  

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Review from Peter F (Resident / Service User) published on 24 March 2025 Submitted via Website
Overall Experience
There are 4 star hotels and then Metchley Manor which exceeds any of the hotels in its care and attention and especially the food offerings. The staff are uniformly happy and attentive to one's needs, which is due amongst other things on good management

. It puts on plenty of activities including for example a DJ.who kept everyone young and we achieved 1.6 million likes on his live broadcast on social media which went worldwide

Reply from Cavell Farnell, Reviews Team at Metchley Manor

Thank you so much for taking the time to share your experience at Metchley Manor! We are truly delighted to receive your five-star review.Your kind words reflect the dedication and passion our team puts into ensuring that every resident feels cared for and valued. We strive to create a warm and...  

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Review from S P (Daughter of Resident) published on 21 March 2025 Submitted via Website
Overall Experience
Cannot fault this amazing care home. ALL the staff are amazing- caring, kind, patient, helpful, friendly and polite. Nothing is too much effort, and they always smile and say hello.
The food is amazing - family are welcome to join their resident for lunch and service is restaurant quality.

I really wouldn't look anywhere else.

Reply from Cavell Farnell, Reviews Team at Metchley Manor

Thank you so much for taking the time to share your experience at Metchley Manor! We are truly delighted to receive your five-star review.Your kind words reflect the dedication and passion our team puts into ensuring that every resident feels cared for and valued. We strive to create a warm and...  

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Review from Kathleen C (Respite Resident) published on 20 January 2025 Submitted via Website
Overall Experience
9th January, 2025.
I have just returned home following a respite care stay at Methchley Manor and I would like to express my deepest gratitude for the outstanding care, support and warm friendship which I received from everyone, led by the admissions advisor.

In our communications, I found the admissions advisor a wonderfully sensitive, caring, attentive, generous, wise and committed person with a welcoming smile and a gentleness of spirit as well as a true professional working for the good of all. And I think her values define the environment which I found to be one of a harmonious working together. Also, I found the general approach very enlightened, in that while every support is on hand, residents are also encouraged to be independent, as and when they can, this promotes a sense of respect and freedom. So, I would like to express my deep gratitude to the admissions advisor and to each person for their care and warm friendship.

Reply from Cavell Farnell, Reviews Team at Metchley Manor

Thank you so much for sharing such a heartfelt review of your respite stay at Metchley Manor. We are absolutely thrilled to hear how much you appreciated the care, support, and warm environment we strive to provide.It's wonderful to know that our professionalism and kindness left such a positive...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Metchley Manor.

Awards / Recognitions (122)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Metchley Manor.

Meet the Team (1)

Kim-Marie Newton
Kim-Marie NewtonJob Title:Home Manager

I have over 20 years of experience working in health & social care, having worked for the NHS, Care Quality Commission, and private care sector, including Care Coordinator, Peripatetic Manager, Regional Support Manager and General Manager. I hold a BA (Hons) Health & Social Care and a Level 5 Diploma in Leadership & Management. I’m also proud to be a dementia pioneer and a mental health mentor.

Before joining Metchley Manor, I was a Regional Support Manager for a large care provider, overseeing residential dementia, general nursing, palliative care and younger adults with enduring mental health needs.

I’m passionate about putting residents at the heart of everything we do. For me, person-centred care means making sure every day is meaningful and special for each individual we support. I feel privileged to share my experience with such a dedicated team and to lead the way in delivering exceptional care and service to residents and their families.

Frequently Asked Questions about Metchley Manor

What types of Care is Metchley Manor registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Metchley Manor have?

There are 98 Single Rooms.

What are the Facilities & Services at Metchley Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Metchley Manor to the centre of Birmingham?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Metchley Manor to verify any information. View our terms and conditions. Metchley Manor has an Enhanced Service -more info.