
The staff are outstanding, so kind and welcoming to MumL J(Daughter of Resident/Service User)



The staff are outstanding, so kind and welcoming to MumL J(Daughter of Resident/Service User)



Metchley Manor in Edgbaston provides expert care in luxury, rural surroundings. The team offer high-quality residential, dementia and respite care, as well as compassionate end of life care.
Residents can enjoy stylish lounges, a welcoming café and a stunning collection of en-suite bedrooms, including some suitable for couples which are currently undergoing refurbishment. The varied activity programme includes outings and exciting events within the home or its beautifully landscaped gardens.
The...
Care Provided by Metchley Manor
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 98 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Respite stays are subject to a 20% uplift on the prices shown above.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Metchley Manor for full pricing details and T&Cs.
Contact Metchley Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Kim-Marie Newton(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2006
Room Information
- Single Rooms (98)
- Single Rooms with ensuite Wet Room (98)
Metchley Manor Reviews (106)
Metchley Manor has a Review Score of 10 (9.956) out of 10, based on 23 reviews in the last 2 years.
Over all time Metchley Manor has 106 reviews.
After very intense searches and visiting ten plus local care homes looking for a home for my 90-year-old Grandma to move from her own home two plus hours away. I was incredibly relieved to find Metchley Manor. The home is beautiful, clean, warm, bright and the staff are welcoming, kind, polite, and care well for my Grandma. There are a variety of activities on offer, to sneakily keep the residents moving and well. The bistro space for meeting families and having a cup of tea or biscuits is lovely. My grandma was a french teacher, and the chef is french so comes and chats with my grandma in french which is so lovely for her. Her mobility and quality of life has significantly improved since she moved into Metchley Manor in August. The difference in other care homes which I viewed for the same cost is incredible. I am so relieved she was able to move in here.
My dad has lived a full and active life so when we realised he needed care it was not going to be easy to find somewhere that would embrace his independent character, but that is exactly what Metchley Manor has done. The staff are approachable and keep me up to date with dad's care needs and they treat him with respect and dignity, going out of their way to make his life as comfortable as possible. My dad is safe, content, well fed and clean, living in a calm and friendly environment. This is everything we hoped for when looking for a care home for dad.
Numerous activities for residents to join in with.
Staff show huge amount of patience with residents and relatives.
Great communication from carers. Highly recommended.
My mother was a resident at Metchley Manor for a number of years and the overall experience was very positive. The home is in pleasant surroundings and my mother had a lovely room in which she was able to have her own furniture. There is a high standard of cleanliness and the staff are always cheerful and courteous. They have a concierge available to deal with all incoming enquiries and we found we could always get help and speak to the relevant person. The care team worked extremely hard to support my mother and were always happy to talk to my sister and me. There were frequent activities and occasional trips out in the minibus. The dining room and bistro are both excellent and a private family room is also available to book for family meals. We are grateful to the management and staff team for the high quality of the service provided.
Metchley Manor, formerly Sunrise of Edgbaston, provides first-class facilities for my mother and the other residents. The home is akin to a 5-star hotel with good food, well-maintained facilities and an extensive programme of activities. The staff are welcoming and friendly and the level of care during the day is very good. My brothers and I are very pleased that our mother is settling in there.
Staff have always been very kind and helpful. The range of activities has been good. Inevitably during lockdown activities involving outsiders have been more limited than normal but the staff have done their best to make sure residents still had a good range of activities. The home has taken on board suggestions of activities. The food always looks inviting. My dad took some time to settle into the home but the staff have always been supportive of him and us as his family. I would have no doubt recommending Metchley to people looking for a high-quality care home with caring and effective staff.
The staff were fantastic today when we needed a family visit with our solicitor. They really went out of their way to accommodate us in a Covid safe way, providing a lovely lunch. We were most grateful. They all work so hard and really should receive great recognition and praise for all they do. So, thank you very, very much to all the staff.
Here at Sunrise of Edgbaston, we have worked hard to ensure all the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team, and we look forward to welcoming you back to our home soon.
One of the most difficult decisions I have ever had to make, but the compassion, understanding, knowledge and professionalism of the team at Edgbaston have made this so much easier.
My mum has settled quickly and is happy, and this is down to the amazing staff on the Reminiscence floor. They are calm, take everything in their stride, and truly understand the needs of their residents.
I cannot find fault with any element of the service provided here from the minute you ring the bell to saying goodbye.
Thank you, everyone, you are all a credit to your organisation.
Our care teams are central to everything we do in our home, your recognition of their passionate and skilled work is fantastic to hear. Thank you for your kind words, these will be shared with the rest of the team here at Sunrise of Edgbaston.
I came to Sunrise for respite after a hospital stay of Covid-19 for 8-weeks. I have had 18-weeks of great care and comfort, especially the staff.
Thank you for taking the time to review Sunrise of Edgbaston. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future if your requirements change.
My 93-year-old mother suffers from advanced dementia and was recovering from hospitalisation due to Covid and sepsis. The care, patience and kindness shown to her were exceptional; and truly reflects the ethos and values of the team and their dedication to the provision of care in very trying times.
Thank you.
Thank you for taking the time to review Sunrise of Edgbaston. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your mother stay with us and looking forward to welcoming her back in the future if her requirements change.
Although quite hesitant initially, Dad soon embraced life at Sunrise and enjoyed the camaraderie, activities and friendly atmosphere. The staff could not do enough to help him settle in, and he was made to feel very welcome. They treated him as an individual, and nothing was too much trouble. Sadly, Dad was diagnosed with terminal cancer at Christmas, and that was when Sunrise's caring staff really excelled beyond our expectations. They knew what support to offer to both us and Dad and offered excellent end of life care under very difficult circumstances due to Covid. I can't praise them enough and have absolutely no hesitation in recommending Sunrise as a brilliant assisted living complex.
Firstly, please accept our sincere condolences for your recent loss, and thank you for taking the time to share your experience of Sunrise of Edgbaston – particularly at such a difficult time. The team here are so grateful that your dad had such a positive experience of the home, and this extended to family members and friends.
Mum was struggling with the lockdown resulting from the Covid 19 pandemic, and we, therefore, agreed she needed some time out to recharge her batteries, be looked after and have some social interaction. We chose Sunrise Edgbaston because we had had good reviews from friends of Mum who had been there following operations. Mum has thoroughly enjoyed her time there, especially the food, the kindness of the team, and the activities. Mum is still there and very happy. She has received both injections and is now back to her best. I have no issues recommending Sunrise Edgbaston.
Our activities team here at Sunrise of Edgbaston have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team. We look forward to inviting you along to our activities and events soon.
Everything is so well organised, from the initial conversation to moving in. It’s clear the team are experienced, and their calm approach is so welcoming when you're dealing with such a stressful situation. Dad really loves the choice of food and the opportunities to socialise with other residents. Can't fault anything!
Our dining team will be thrilled with your lovely comments. Here at Sunrise of Edgbaston, we cater to each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the community.
My aunt is a long term resident of Sunrise Edgbaston. She has always been extremely well cared for. Her needs have changed over time and the staff and management have ensured that these needs are accommodated in a caring and professional way. They manage to create a homely and very comfortable environment for residents. The staff are good at keeping the family informed. Thank you to all of the staff for their care and patience.
Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Edgbaston and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.
Fabulous place. Lovely caring staff, a really comfortable environment to enjoy your retirement. With the Christmas tree and decorations, the whole ambience of Sunrise was a joy. My father-in-law’s room was beautifully decorated and had a balcony. He was very very happy there.
The team here at Sunrise of Edgbaston would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home.
Very professionally run with attentive staff providing a very high level of care and support. Attractive surrounding with high-quality accommodation and facilities.
At Sunrise of Edgbaston, our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home.
Mum has Alzheimer’s and we reached a point where she wasn’t safe to live on her own. Such a tough and upsetting decision to make. Mum moved into Sunrise of Edgbaston in November 2020 and I cannot rate the home highly enough. I found leaving Mum in someone else’s care the hardest thing ever, but we as a family have been so well looked after and reassured. We ring up regularly and the care staff are happy to tell us how Mum has been, we receive photos of Mum regularly too and she looks so well and is clearly so well cared for. The carers must be amazing as they’ve got Mum to have a shower (we struggled with this when she was at home for the last year)! We have been extremely lucky that Mum has settled in really quickly. With regard to visiting, we were initially able to settle Mum into her room, which is huge, clean and homely. We then arranged FaceTime calls and window visits. Mum is so relaxed, we are so pleased and would highly recommend Sunrise of Edgbaston.
At Sunrise of Edgbaston our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home. We are so happy to see the improvements made by your mum.
This is my Nan's second time staying with Sunrise while work is being carried out at her property. They cater to all of her physical and mental health needs and my Nan has always been more than happy to spend some time here. It's always very easy to organise even with short notice and the staff are very friendly and go out of their way to help.
Thank you for taking the time to review Sunrise of Edgbaston. Your feedback is important to us, as is the care and well-being of all of our residents. We are delighted to have your Nan stay with us and looking forward to welcoming her back in the future if her requirements change.
I was in respite care on leaving the hospital with a broken ankle. The reception and care by staff were impressive, efficient and friendly. There was a good range of activities once I was mobile (some were limited by covid restrictions I believe). These were physical and mental stimulation which was good.
Thank you for taking the time to review Sunrise of Edgbaston. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future, if your requirements change.
From the beginning, the staff made me feel very welcome. Their punctual and good humour was refreshing, they genuinely appeared to enjoy their very demanding roles. The rooms are very spacious and comfortable with excellent facilities. The meals are delicious, and the service in the restaurant is excellent. My experience has been very positive, and I feel refreshed and ready to face the world again.
Thank you for taking the time to review Sunrise of Edgbaston. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future if your requirements change.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
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Accreditations
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Meet the Team (1)

I have over 20 years of experience working in health & social care, having worked for the NHS, Care Quality Commission, and private care sector, including Care Coordinator, Peripatetic Manager, Regional Support Manager and General Manager. I hold a BA (Hons) Health & Social Care and a Level 5 Diploma in Leadership & Management. I’m also proud to be a dementia pioneer and a mental health mentor.
Before joining Metchley Manor, I was a Regional Support Manager for a large care provider, overseeing residential dementia, general nursing, palliative care and younger adults with enduring mental health needs.
I’m passionate about putting residents at the heart of everything we do. For me, person-centred care means making sure every day is meaningful and special for each individual we support. I feel privileged to share my experience with such a dedicated team and to lead the way in delivering exceptional care and service to residents and their families.
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