Since being at Metchley Manor, my Aunt has blossomedDonna L(Niece of Resident/Service User)
Since being at Metchley Manor, my Aunt has blossomedDonna L(Niece of Resident/Service User)
Metchley Manor provides luxury, life-enabling care for older adults, including residential, dementia, respite and compassionate end-of-life care.
The dedicated team at Metchley Manor is passionate about delivering the highest-quality care in a warm, welcoming environment. Following a stunning renovation, the shared spaces include a beautifully refurbished café and elegant open-plan lounge, perfect for relaxing and socialising. Ensuite bedrooms offer peaceful retreats, with options suitable for couples.
Residents can also enjoy...
Metchley Manor provides luxury, life-enabling care for older adults, including residential, dementia, respite and compassionate end-of-life care.
The dedicated team at Metchley Manor is passionate about delivering the highest-quality care in a warm, welcoming environment. Following a stunning renovation, the shared spaces include a beautifully refurbished café and elegant open-plan lounge, perfect for relaxing and socialising. Ensuite bedrooms offer peaceful retreats, with options suitable for couples.
Residents can also enjoy tranquil outdoor spaces, fine dining led by award-winning Head Chef Scott Tame, and a varied programme of activities and outings. Located in Edgbaston, Birmingham, Metchley Manor has great transport links.
They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.
Metchley Manor is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
Contact Metchley Manor to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Metchley Manor for full pricing details and T&Cs.
Metchley Manor has a Review Score of 9.8 (9.804) out of 10, based on 23 reviews in the last 2 years.
Over all time Metchley Manor has 107 reviews.
Whenever I visit, I am always welcomed by the concierge who knows where my relative is. The cafe area is very good and allows us to sit and talk whilst not interrupting any activity in the lounge or disturb other residents watching TV. I have been impressed with the number of staff always moving...
I think Sunrise Edgbaston was an excellent choice for my relative as she receives the care she needs to get throughout the day.
The Sunrise of Edgbaston Team
My mother moved to the Reminiscence Unit at Sunrise of Edgbaston on January 3rd 2017. This followed the sudden closure of the care home she was in. It is still early days but so far we are so pleased with the welcome we have all had from the staff, who are unfailingly cheerful, polite and...
Our aim for her is that she will be "contented" and we think this may be achievable at Sunrise.
The Sunrise of Edgbaston Team
Frequent complaints to the management with regards to the laundry service have resulted in little or no action. There is a definite lack of communication with the management and carers. The carers do their best they can. There is no liaison with the care home and family regarding mothers care and...
Frequent complaints to the management with regards to the laundry service have resulted in little or no action. There is a definite lack of communication with the management and carers. The carers do their best they can. There is no liaison with the care home and family regarding mothers care and what is happening to her. Mother appears to pay an extortionate amount of money to either sit in her wheelchair asleep or be on "Bed Rest" asleep, she has not been outside of the home since she has been here two years except when family take her to hospital appointments.
It took my parent a couple of days to settle in, but by the end of the two week respite, my parents were looked after wonderfully. They had put on weight, more talkative and generally full of life. It was a pleasure to pick them up. We will be using Sunrise again. The girls were fantastic.
It took my parent a couple of days to settle in, but by the end of the two week respite, my parents were looked after wonderfully. They had put on weight, more talkative and generally full of life. It was a pleasure to pick them up. We will be using Sunrise again. The girls were fantastic.
Good homely surrounding. My only criticism would be not enough staff seem to be around on Saturdays. A long time waiting around to be taken to toilet and to room from dining room, on one occasion recently no alarm call bell on her, it was accidentally sent to laundry on an item of clothing and a...
Good homely surrounding. My only criticism would be not enough staff seem to be around on Saturdays. A long time waiting around to be taken to toilet and to room from dining room, on one occasion recently no alarm call bell on her, it was accidentally sent to laundry on an item of clothing and a replacement wasn't available for several hours. This is bad practice. Your staff work very hard but need extra support.
Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on...
Thank you for taking the time to review Sunrise of Edgbaston.The Sunrise Team
very pleasant staff, wonderful surroundings. Rooms are large airy, good natural lighting. If I needed care facilities I would certainly consider here.
very pleasant staff, wonderful surroundings. Rooms are large airy, good natural lighting. If I needed care facilities I would certainly consider here.
Five of us visited our friend to celebrate her birthday, although deteriorating with dementia she is well cared for with kindness and dignity. We had lunch with her which was excellent and very good value for money. The only negative aspect which has happened before is that at the change over of...
Five of us visited our friend to celebrate her birthday, although deteriorating with dementia she is well cared for with kindness and dignity. We had lunch with her which was excellent and very good value for money. The only negative aspect which has happened before is that at the change over of staff period (2-2:20ish), there was a very long wait for the resident to be taken to the toilet which distressed her.
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A Care UK colleague has raised £310 for PTSD UK after organising a bake sale at the provider's Colchester based Support Centre, with the total boosted through Care UK's matched...
A Care UK colleague took to the skies to raise money for Parkinson’s UK after being inspired by a resident’s determination to make a difference. Shahvez Tauqir, Customer Relations Manager...
A mother and daughter from a Care UK care home laced up their walking boots and trekked almost 100 miles across the Scottish Highlands to raise thousands of pounds for...
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I joined the Metchley Manor family in 2017 as a Receptionist and soon progressed to Activities Coordinator. Six years later, I became Dementia...
I joined the Metchley Manor family in 2017 as a Receptionist and soon progressed to Activities Coordinator. Six years later, I became Dementia Coordinator, completing Cognitive Stimulation Therapy and other reminiscence training to help enrich residents’ lives. Knowing I have made a positive difference to residents’ wellbeing is something I am truly proud of.
Now, as Home Manager, I am proud to support a dedicated team committed to delivering the highest standards of person-centred care for every resident at Metchley Manor.
The best part of my role is spending time with residents and their families, listening, understanding, and acting on feedback to ensure everyone feels comfortable, safe, and truly at home. Every day brings an opportunity to make a positive difference, and that is what makes my role so rewarding.
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