
The staff are outstanding, so kind and welcoming to MumL J(Daughter of Resident/Service User)



The staff are outstanding, so kind and welcoming to MumL J(Daughter of Resident/Service User)



Metchley Manor in Edgbaston provides expert care in luxury, rural surroundings. The team offer high-quality residential, dementia and respite care, as well as compassionate end of life care.
Residents can enjoy stylish lounges, a welcoming café and a stunning collection of en-suite bedrooms, including some suitable for couples which are currently undergoing refurbishment. The varied activity programme includes outings and exciting events within the home or its beautifully landscaped gardens.
The...
Care Provided by Metchley Manor
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 98 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Respite stays are subject to a 20% uplift on the prices shown above.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Metchley Manor for full pricing details and T&Cs.
Contact Metchley Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Kim-Marie Newton(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2006
Room Information
- Single Rooms (98)
- Single Rooms with ensuite Wet Room (98)
Metchley Manor Reviews (106)
Metchley Manor has a Review Score of 10 (9.956) out of 10, based on 23 reviews in the last 2 years.
Over all time Metchley Manor has 106 reviews.
It is such a relief that all the staff on the Reminiscence Unit are trained in dementia care and they are so quiet and gentle with the residents. The unit is calm and peaceful and every effort is made to maintain the dignity of the residents. My mother is starting to settle in her new surroundings and we feel confident that she will be well cared for.
Our aim for her is that she will be "contented" and we think this may be achievable at Sunrise.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Edgbaston Team
Frequent complaints to the management with regards to the laundry service have resulted in little or no action. There is a definite lack of communication with the management and carers. The carers do their best they can. There is no liaison with the care home and family regarding mothers care and what is happening to her. Mother appears to pay an extortionate amount of money to either sit in her wheelchair asleep or be on "Bed Rest" asleep, she has not been outside of the home since she has been here two years except when family take her to hospital appointments.
It took my parent a couple of days to settle in, but by the end of the two week respite, my parents were looked after wonderfully. They had put on weight, more talkative and generally full of life. It was a pleasure to pick them up. We will be using Sunrise again. The girls were fantastic.
Good homely surrounding. My only criticism would be not enough staff seem to be around on Saturdays. A long time waiting around to be taken to toilet and to room from dining room, on one occasion recently no alarm call bell on her, it was accidentally sent to laundry on an item of clothing and a replacement wasn't available for several hours. This is bad practice. Your staff work very hard but need extra support.
Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on...
very pleasant staff, wonderful surroundings. Rooms are large airy, good natural lighting. If I needed care facilities I would certainly consider here.
Five of us visited our friend to celebrate her birthday, although deteriorating with dementia she is well cared for with kindness and dignity. We had lunch with her which was excellent and very good value for money. The only negative aspect which has happened before is that at the change over of staff period (2-2:20ish), there was a very long wait for the resident to be taken to the toilet which distressed her.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Metchley Manor.
Accreditations
There are no accreditations posted yet for Metchley Manor.
Meet the Team (1)

I have over 20 years of experience working in health & social care, having worked for the NHS, Care Quality Commission, and private care sector, including Care Coordinator, Peripatetic Manager, Regional Support Manager and General Manager. I hold a BA (Hons) Health & Social Care and a Level 5 Diploma in Leadership & Management. I’m also proud to be a dementia pioneer and a mental health mentor.
Before joining Metchley Manor, I was a Regional Support Manager for a large care provider, overseeing residential dementia, general nursing, palliative care and younger adults with enduring mental health needs.
I’m passionate about putting residents at the heart of everything we do. For me, person-centred care means making sure every day is meaningful and special for each individual we support. I feel privileged to share my experience with such a dedicated team and to lead the way in delivering exceptional care and service to residents and their families.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Metchley Manor to verify any information. View our terms and conditions. Metchley Manor has an Enhanced Service -more info.