
The staff are outstanding, so kind and welcoming to MumL J(Daughter of Resident/Service User)



The staff are outstanding, so kind and welcoming to MumL J(Daughter of Resident/Service User)



Metchley Manor in Edgbaston provides expert care in luxury, rural surroundings. The team offer high-quality residential, dementia and respite care, as well as compassionate end of life care.
Residents can enjoy stylish lounges, a welcoming café and a stunning collection of en-suite bedrooms, including some suitable for couples which are currently undergoing refurbishment. The varied activity programme includes outings and exciting events within the home or its beautifully landscaped gardens.
The...
Care Provided by Metchley Manor
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 98 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Respite stays are subject to a 20% uplift on the prices shown above.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Metchley Manor for full pricing details and T&Cs.
Contact Metchley Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Kim-Marie Newton(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2006
Room Information
- Single Rooms (98)
- Single Rooms with ensuite Wet Room (98)
Metchley Manor Reviews (106)
Metchley Manor has a Review Score of 10 (9.956) out of 10, based on 23 reviews in the last 2 years.
Over all time Metchley Manor has 106 reviews.
I have been very impressed with the professionalism and care we received from Sunrise when arranging the respite care for my father last month. The premises look more like a hotel than a care home, and the staff were extremely welcoming and caring towards us all. I have no hesitation in recommending Sunrise to anyone considering respite care for their loved ones.
Thank you for taking the time to review Sunrise of Edgbaston. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your father stay with us and looking forward to welcoming him back in the future if his requirements change.
My mum had been struggling with the effects of Alzheimer’s and couldn’t continue living independently and needed 24/7 care urgently. I contacted another home, no rooms were available. That home's manager asked the manager of Sunrise of Edgbaston to contact me. Thankfully we were able to move Mum to Sunrise two days later on 14th August 2020. Mum had been assessed the day before which had been very thorough with discussing everything we needed to know. It was a traumatic day when we moved Mum into Sunrise. With the team's help we all calmed down and decided it was the best place for Mum to stay. Everyone was so kind, thoughtful and respected how we were feeling and didn’t rush us in any way. Mum has been having a lovely time since being in sunrise and it has improved her life immensely. My mum is now safe and being cared for by caring and experienced staff. I would highly recommend Sunrise to anyone.
Sunrise of Edgbaston appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased your mother has settled in well.
All staff are very caring and provide great individual attention to Mum. She is very happy at Sunrise and has been over the last six years. Connection with us as family members is very good and we are always made to feel welcome when we visit. All areas of the home are exceptionally well maintained and very clean. Food choice is good and Mum has access at all times to tea, coffee and snacks should she require. The staff have a wide selection of activities to choose from to keep all residents stimulated.
Our dining team will be thrilled with you lovely comments. Here at Sunrise of Edgbaston we cater for each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the community.
Especially since the pandemic began, we were pleased to have received updates about national and local implementation of policies by Sunrise to limit the risks of Covid-19 although this meant the suspending visits.
This communication was welcome and the measures effective until, in May, my mother was one of a handful of people who tested positive for the virus and became increasingly ill.
Having previously instigated a 'hospital avoidance' plan in conjunction with Sunrise and the local GP, meant that although she became very ill, she remained 'at home' in an environment and with staff that she had been familiar with since 2010. She was cared for, including oxygen treatment, in a very professional way with appropriate support and medical direction from GP. Despite some very dark moments, the dedication of the staff helped her to recover.
Our care teams are central to everything we do in our home, your recognition of their passionate and skilled work is fantastic to hear. Thank you for your kind words, these will be shared with the rest of the team here at Sunrise of Edgbaston.
Dad did struggle to settle initially for the first two weeks, he was confused and upset, but their patience and support was endless, both with us ( we phoned them lots!) and Dad.
After two weeks, Dad is loving the gardens, the food, the staff.
We’ve been impressed with the communication, attention to detail, and genuine desire to ensure the residents enjoy each day!
We are thrilled with your positive experience and are so glad your father has settled in so well to Sunrise of Edgbaston. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team; thank you.
Even in these difficult times when we ring my mother, if the staff answer in her room, they check whether it's my brother or myself calling by name before passing the phone over.
We are thrilled with your positive experience and are so glad your mother has settled in so well to Sunrise of Edgbaston. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.
During Covid-19 with the Government guidelines, we are not able to visit loved ones - Sunrise kept us up to date with all the necessary precautions, and care taking place and made sure we kept in contact by regular phone calls and letters. I am pretty certain that had my aunt not received 24-hour care from Sunrise, she would not be here.
At Sunrise of Edgbaston our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home. We are so happy to see the improvements made by your Aunt.
Where do I start, Mum entered Sunrise of Edgbaston on 9/1/2020. She was suffering from Alzheimer’s but able to manage herself with assistance. From the day she arrived, she was so well looked after. She had an epileptic fit the first night she was there but it was professionally managed by the staff and they prevented her from going into hospital and confusing her more. From then on, the staff showed nothing but care for my mother. There were challenging times when she packed her bags and wanted to come home but they handled it with professionalism. She deteriorated very quickly and died in March so never got to experience the full Sunrise experience. I cannot thank the entire team enough for their care. The team leader was wonderful and led her team so well and provided mum with the care she deserved in her final few weeks. You are all truly wonderful and I thank you. You were empathic and showed how much you cared. I wouldn’t hesitate to recommend you to anyone. Thank you.
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Edgbaston – particularly at such a difficult time. We are thrilled with your positive experience, and your feedback is important to us, as is the care and...
Thank you all so much from a grateful family.
Here at Sunrise of Edgbaston we endeavor to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.
The atmosphere is relaxed, dignified and efficient a difficult balance to strike but achieved so well here in Edgbaston. Great effort. Thank you!
Here at Sunrise of Edgbaston we endeavor to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.
My aunt has been a resident at Sunrise for 11 months. I am so pleased with the care that she receives there. The carers are all supportive not just to Auntie but to us as a family too. The standards in every aspect are superb. Thank you Sunrise.
Sunrise of Edgbaston appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased to hear your aunt has settled in well.
All staff are very friendly and helpful and make you feel very welcome. Pleased with the activities that residents can get involved in, including trips etc. Facilities and decor are very good. Good choice of meals. Very good entertainment.
Here at Sunrise of Edgbaston, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.
Care provided is fantastic. The activities have helped my nan flourish 0 mentally and physically. She is happy and enjoys the company around her from other residents and staff. She enjoys the day trips. We, as a family, couldn't be happier.
Our team here at Sunrise of Edgbaston are so grateful for your comments. Our activities co-ordinator and the team, work hard to provide engaging and stimulating activities for all of our residents, we are so glad to hear the activities provided are one of your favourite elements of our home.
Found the home to be clean, well run, very helpful staff.
Here at Sunrise of Edgbaston, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.
Re: the time factor - that, which I have stated - doesn't fluctuate. There is warmth, understanding and gentleness as the residents are catered for and speaking for myself but it must apply to other visitors a sensation that their heart and soul is powered with the work they do. Thank you all.
We are thrilled with your positive experience and are so glad your sister-in-law has settled in so well to Sunrise of Edgbaston. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.
Very comfortable and quiet. Excellent facilities and spacious. Food is exceptionally good compared to other homes. Well staffed, although sometimes staff members are not as empathetic with residents as they should be. The home offers very good value for money.
Thank you for taking the time to share your experience of Sunrise of Edgbaston. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their...
From the initial look around, everyone has been very helpful and friendly. The room is very large, light and comfortable. The food is second to none, and all of the communal areas are clean, bright, comfortable and welcoming. The staff are very accommodating and good at keeping the residents' minds focused and active with various quizzes and activities.
Our dining team will be thrilled with you lovely comments. Here at Sunrise of Edgbaston we cater for each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the community.
My mother is really enjoying her stay at Sunrise, the staff could not do anymore. They are very friendly and professional. The place is amazing. The food is excellent. The rooms are spotless and very spacious. The guests are constantly stimulated by many various activities. Not one bad word to say about anything to do with Sunrise of Edgbaston.
We are thrilled with your positive experience and are so glad your mother has settled in so well to Sunrise of Edgbaston. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.
It is comfortable. I'm well fed and I'm able to relax. The communal areas are spacious and there are a variety of areas. It is quiet, although centrally situated. Coffee and tea are always available. The views from my rooms are very pleasant. It's a nice, older building and my suite is pleasant and spacious.
Here at Sunrise of Edgbaston, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.
My sister-in-law is a resident of Sunrise for 9 months residency. My wife (her sister) and I visit her approximately 3 times a week. Since taking up residency we have felt very much at home in very fine furniture and staff very caring. The reception (conserg) is very friendly (important), our sister-in-law is very happy to be there being very aged. Security of our relative is important to us, as is other items of Sunrise.
The team here at Sunrise of Edgbaston would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference to your sister in law’s life.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
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Meet the Team (1)

I have over 20 years of experience working in health & social care, having worked for the NHS, Care Quality Commission, and private care sector, including Care Coordinator, Peripatetic Manager, Regional Support Manager and General Manager. I hold a BA (Hons) Health & Social Care and a Level 5 Diploma in Leadership & Management. I’m also proud to be a dementia pioneer and a mental health mentor.
Before joining Metchley Manor, I was a Regional Support Manager for a large care provider, overseeing residential dementia, general nursing, palliative care and younger adults with enduring mental health needs.
I’m passionate about putting residents at the heart of everything we do. For me, person-centred care means making sure every day is meaningful and special for each individual we support. I feel privileged to share my experience with such a dedicated team and to lead the way in delivering exceptional care and service to residents and their families.
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