
The staff are outstanding, so kind and welcoming to MumL J(Daughter of Resident/Service User)



The staff are outstanding, so kind and welcoming to MumL J(Daughter of Resident/Service User)



Metchley Manor in Edgbaston provides expert care in luxury, rural surroundings. The team offer high-quality residential, dementia and respite care, as well as compassionate end of life care.
Residents can enjoy stylish lounges, a welcoming café and a stunning collection of en-suite bedrooms, including some suitable for couples which are currently undergoing refurbishment. The varied activity programme includes outings and exciting events within the home or its beautifully landscaped gardens.
The...
Care Provided by Metchley Manor
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 98 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Respite stays are subject to a 20% uplift on the prices shown above.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Metchley Manor for full pricing details and T&Cs.
Contact Metchley Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Kim-Marie Newton(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2006
Room Information
- Single Rooms (98)
- Single Rooms with ensuite Wet Room (98)
Metchley Manor Reviews (106)
Metchley Manor has a Review Score of 10 (9.956) out of 10, based on 23 reviews in the last 2 years.
Over all time Metchley Manor has 106 reviews.
My father is a resident at Metchley Manor and I could not be happier with the care he is receiving. I was concerned that he may not settle well, but the opposite has been the case - he settled in very quickly and is enjoying the range of activities on offer. The whole family has been made welcome on our visits - I've even brought my dog, who was very popular with several residents! Dad's room is lovely - extremely comfortable and well-appointed. The entire building is always spotlessly clean and fresh. The bistro area is a great bonus and the wide variety of activities and outings is very impressive. It feels like a real community. For Dad's birthday, we booked the private dining room for a family lunch. We were really well looked after and enjoyed excellent food in beautiful surroundings. I visit frequently and am always made to feel welcome. The staff are wonderful - every one of them is friendly, caring and professional.
Hello, thank you very much for taking the time to leave us feedback about your experience. At Metchley Manor Care Home - Care UK we are pleased to know that your experience with us reflects our commitment to exceptional service, and we look forward to maintaining this level of excellence. Many thanks from the team.
The care, kindness are just outstanding. From the admin to carers. Thank you for all you do. My mom leads a full life and is consulted on all matters related to her well-being. Her room is lovely bright and very clean. The food is as good as a hotel.
Thanks for the rating.
My mom is a resident at Metchley Manor, since she has been there (from July 2024) she is happy and content. We don't feel worried about her anymore. And when we visit it is a beautiful setting and mom is happy to see us. She walks us to the outside area if the weather is nice, and we sit and play dominoes, cards or games, it is an enjoyable experience.
Hello, thank you very much for taking the time to leave us feedback about your experience. At Metchley Manor Care Home - Care UK we are pleased to know that your experience with us reflects our commitment to exceptional service, and we look forward to maintaining this level of excellence. Many thanks from the team.
Carers are kind and considerate and treat residents with dignity.
Dining is similar to restaurant style with a good choice of meals.
A good choice of activities to choose from.
Thanks for looking after my Dad.
Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're committed to providing exceptional service and are always striving to improve. If there's anything specific, we could do to turn...
Overall we feel that our relatives are always in safe hands.
Hello, thank you very much for taking the time to leave us feedback about your experience. At Metchley Manor Care Home - Care UK we are pleased to know that your experience with us reflects our commitment to exceptional service, and we look forward to maintaining this level of excellence. Many thanks from all the team.
Metchley Manor have been fantastic in caring for both my parents for the last few months. They have done everything and more to make their transition into the care environment as easy for them as possible. I cannot thank them enough for the last few months.
Thank you very much for taking the time to leave us feedback about your experience. At Metchley Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks from all the team.
My mum has just celebrated her 100th Birthday at Metchley Manor and what an amazing day it was. The staff went out of their way to ensure her day was a very special one. She was joined by family, friends, residents and colleagues for a delicious afternoon tea including a cake made by the chef which was simply beautiful. The team at Metchley Manor did us proud and I would have no hesitation in highly recommending it.
Hi Amanda thank you very much for taking the time to leave us feedback about your experience. At Metchley Manor Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It was a pleasure to host your mum's...
The food and care is excellent and the staff go out of their way to make sure our mom is happy.
We are so pleased you enjoyed your visit to Test Village Apartments! We are always more than happy to assist you if anything else comes up. Take care!
When having to choose a care home for my father we had to do so quickly due to his rapidly declining health. The team immediately set my mind at rest as to how quickly they could accommodate Dad and within a matter of days we were able to move him, initially for respite care, but he is now a permanent resident. Our experience since Dad has been there has been superb. The staff are incredibly caring not just towards Dad but also us as we’re dealing with his ongoing failing health. We feel he’s getting the right specialist support for his needs and he is being well cared for and staff are proactive in identifying what needs to be addressed as and when his needs arise. On top of that the facilities are excellent and the food is second to none! I would highly recommend Metchley Manor. The peace of mind it has brought us as a family is allowing us to enjoy the time we have left with Dad and we all feel supported and cared for by the wonderful staff who work there.
This care home is wonderful. My aunt was poorly on arrival, gaining weight with excellent food and care. Staff always interact with residents and identify the activities that suit to each, monthly programme of activities interactive and stimulating. The hygiene of the home and residents is impeccable. A beautiful coffee area where you can have a full range of drinks/cakes. Meals, what I describe as classy restaurant with diet requirements even linen cloths/serviettes. Visiting recently with relatives from Holland in the private dining room chose from the residents' lunch menu, homemade soup, seafood risotto and dessert, perfect. Her room is beautiful, spacious, tastefully decorated, own bathroom. Care and clinical care are very good and you can always speak to a member of the teams to discuss your loved one, they do what they say they will and action concerns. So happy my aunt is here. If I were to be in a care home, this is where I would want to be, I have not visited anywhere like this.
Hi Lorraine, thank you very much for taking the time to leave us feedback about your experience. Wonderful to read we are fulfilling all of her needs and that friends and family know how cared for she is. At Metchley Manor, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thanks again.
When I visit, Mum is always clean and tidy and all members of staff know her name and chat to her when we are walking around the home.
The dementia coordinator is excellent at keeping in touch with her medical needs and telling us what the doctor has said, medication changes etc.
The home is clean and great, they have a minibus so Mum can still get out and about, walks, meals, theatre etc.
Mum is now safe and well cared for and that is important!
Thank you so much for your review – we’re so happy to read your lovely comments about Metchley Manor. We do have a welcome folder that we provide to new residents and their families at move-in, but are also here at any time, both before someone joins us as well as once they’re settled in, to answer...
We needed to find a home for respite care for my mother as she had had a fall and we were going on a holiday that week. The staff at Metchley Manor were very friendly, helpful and accommodating. Mum has now decided to stay permanently, giving me a lot of reassurance over her care and well-being.
Hi Estelle, we are very pleased to hear that your experience with us has been a positive one. We are grateful for you taking the time to leave us your feedback. At Metchley Manor we set a high standard for ourselves and are thrilled to see our efforts are appreciated. Thank you for choosing Metchley Manor.
The member of the management team was very kind, understanding and encouraging and both on that day and since she has spent a lot of time with my friend getting to know her as a person and her needs.
The caregivers are all kind and attentive.
Her room is attractive and, as throughout the building, the standard of cleanliness is good.
The meals - always very important to the residents - are of a very good standard and very well presented in a very spacious dining room. The menu has good choices.
There is a range of activities to choose from and an impressive selection of outings suiting a mixture of tastes.
Dad moved into Metchley Manor only a couple of weeks ago and from the beginning it has exceeded all our expectations. It’s a beautiful, clean place with a very homely feel and everyone is so caring and kind. Nothing is too much trouble and everyone goes out of their way to help the residents and their family. Dad regularly joins in with the organised activities and trips and it’s so re-assuring for the family to know that dad is happy and very well cared for. This place is a true gem!
Hi Frances, Dad has been great from the moment he arrived. As you've said, he has got stuck into everything, he's made so many friends and is first in line to try new things. We are so pleased he is happy here and living a fulfilled life. At Metchley Manor we pride ourselves on residents feeling at home and happy. Thank you for taking the time to share your positive words.
Metchley Manor was excellent as a place for our mother to convalesce for 4 months following a hip break. It was comfortable, caring and with lovely staff and a first class chef. Thank you to everyone.
Hi Lydia, we are grateful for your honest feedback. We are thrilled your mom enjoyed her recovery here at Metchley Manor. Thank you from all of the team.
Mum has been a resident on reminiscence for almost 4 years. She is happy and content and has a lovely relationship with the carers. The home is resident centred, looking at activities and things that give purpose, this means Mum is active and living the best quality life possible. If she wants to be up and about and join in, she can, if she wants to have a day in bed, she can. The staff are great and I have always found them and the manager on her floor very approachable. The 'new' management, since the home changed hands, both on Mum's floor and the home overall are very responsive which is also good and reassuring for a family member. It is a lovely environment and one Mum is clearly happy in, which is so important to us, It would be hard to think of anywhere better for her.
Hi, thank you very much for taking the time to leave a review. We set a high standard for ourselves so we are very pleased to hear that your experience with us is positive. Resident-centred activity and giving purpose are huge 'must-dos' for us. Thank you once again.
Metchley Manor exceeded all my expectations of a residential care home. My uncle was a resident for over two years and during that time he particularly enjoyed his trips to the five-star dining room where an award-winning Head Chef conjures up what can only be described as delicious-tasting art on a plate. I also saw how fond so many of the carers became of my uncle which was lovely to know since I live and work in London and only weekly or fortnightly visits were possible. The high levels of care were outstanding - nothing being too much trouble. Aged 91 when my uncle was dying the levels of care went over and beyond. Spending the last few weeks 'living' temporarily with him, I can never praise the staff highly enough. Little things such as offering aromatherapy and massage at the end of life make a difference. If ever I had needed proof that he had a wonderful 'family' at Metchley, I saw it during these weeks. I cannot recommend Metchley Manor enough.
From the minute we stepped into Metchley Manor's doors, we knew this would be the right place for Mum.
The staff are compassionate, caring, knowledgeable and professional. They were incredibly supportive as Mum transitioned to the home and provided Mum with first-class care all around.
The comprehensive activities programme that runs seven days a week means Mum is busy and living a full life.
The food and hospitality at Metchley Manor are second to none, and the small touches, like the staff knowing Mum's favourite songs so they can play them on Alexa in the dining room, make the home such a special place. We could not recommend it enough to other families.
Mum has lived at Metchley Manor since 2017, initially in the assisted living section and then, when her dementia got much worse, in Reminiscence. Being able to keep her in the same place rather than having to find a new home was wonderful, and I wouldn't have wanted to move her anyway. Firstly, it's a really lovely environment - honestly feels more like a nice hotel rather than a care home in many ways. Secondly, and in many ways more importantly, she is genuinely cared for by staff who believe in what they are doing. She is looked after by the same staff as when she first moved in, and the person who was her main carer in assisted living still goes to visit her in Reminiscence. That's the same staff for six years, and because it is so hard for her to make new memories, that continuity is really important. They are wonderful people, and mum clearly feels safe and happy there. I cannot recommend the place highly enough.
Very friendly environment and good variety of entertainment for residents. Staff are always extremely helpful and pleasant and always greeted with a smile. From speaking to other residents there they are extremely happy living there. It is a joy to visit Metchley Manor.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Metchley Manor.
Accreditations
There are no accreditations posted yet for Metchley Manor.
Meet the Team (1)

I have over 20 years of experience working in health & social care, having worked for the NHS, Care Quality Commission, and private care sector, including Care Coordinator, Peripatetic Manager, Regional Support Manager and General Manager. I hold a BA (Hons) Health & Social Care and a Level 5 Diploma in Leadership & Management. I’m also proud to be a dementia pioneer and a mental health mentor.
Before joining Metchley Manor, I was a Regional Support Manager for a large care provider, overseeing residential dementia, general nursing, palliative care and younger adults with enduring mental health needs.
I’m passionate about putting residents at the heart of everything we do. For me, person-centred care means making sure every day is meaningful and special for each individual we support. I feel privileged to share my experience with such a dedicated team and to lead the way in delivering exceptional care and service to residents and their families.
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