Submit a Review for Rosewood Care Home
139-143 High Street, Pensnett, Brierley Hill, DY5 4EA
View full details of Rosewood Care HomeLatest Reviews for Rosewood Care Home
13 May 2026
Great customer care, shown my Nan her dignity and treated her very well. They created a great rapport with her including things my Nan was passionate about. My Nan is quite old school and proud and they helped her feel comfortable to wash and do things on her own
11 May 2026
We have been with rosewood just over a month, whilst my grandad has been poorly I feel I have been kept in the loop once we've contacted the doctors.
We feel our safeguarding concern has been dealt with as best as they can to protect my grandad with polices and procedures.
We feel our grandad
could be stimulated a little more to try and keep his anxiety or worries at bay.
He seems to be eating more from when he was home.
11 May 2026
When considering Rosewood with Mum for her long term residential care I read the reviews and wondered if they were true. They are - and other options considered were not in the same league of personalised care. Julie and her team prioritise resident welfare and happiness, they're skilled with
complex needs and do their utmost to accommodate a resident's requests. Mum has a whole new family to enjoy now, and she's thriving.
11 May 2026
My brother has been in Rosewood care home for 5 months. When I first contacted Rosewood I was told I could visit straight away if I wished, which showed they had full confidence in their home. On arrival I was welcomed by the manager who gave me all the information I needed and was shown around by
a professional member of staff.
Since my brother has been a resident there he has received excellent care, been shown kindness and thoughtfulness by the friendly and professional staff.
My brother lacks motivation but the carers always encourage him whenever they visit him in his room.
Julie the manager and her excellent team are always welcoming and I am never made to feel a nuisance.
All members of the team are helpful and welcoming.
I know that I have chosen the right home for my brother and his needs!
19 November 2025
My mother has been a resident at Rosewood Care Home in Pensnett for around 18 months, and the care she receives is nothing short of excellent. Every member of staff is caring, professional, and clearly dedicated to what they do. They manage the varying health needs of residents with patience,
compassion, and skill, often going above and beyond what you might expect.
There's always an open-door policy with the management team, and I've never been made to feel like a nuisance, no matter how many questions I ask. The team genuinely care about the residents' wellbeing-Julie even takes the time to paint Mum's nails because it helps her relax, and Carol, who does the cooking, is always ready to lend a hand if Mum's mood changes.
It truly feels like a home from home. Everyone is treated with kindness and respect, and I couldn't be happier knowing that Mum is safe, comfortable, and happy at Rosewood. I'm so grateful to all the staff for the wonderful work they do every day.
09 October 2025
My uncle's care has been excellent right from the start. Staff have expressed an interest in learning sign language to communicate with him more easily, which means a lot to him. The sleeping accommodation is home from home and can be personalised with pictures and calendars, etc, to give it a more
homely feel. He is really happy with the food and facilities, and really enjoys his trips out. Thank you for everything you do for him!
01 October 2025
Mum came to Rosewood in August 2025 for a care assessment following a difficult and worrying stay in hospital. Right from the start, the staff are the home made her feel welcome, seeing her as a much loved individual. We were concerned that she wouldn't settle and become angry and distressed instead
she flourished and regained much of her personality. She laughed, she sang and she made friends and my family and I can't thank Rosewood enough for what they did.
25 September 2025
My mother had 2 weeks respite stay. Her room was newly decorated and had far reaching view of the countryside. She particularly enjoyed the food especially the cooked breakfast each morning. The care she received was excellent. All of the staff involved, managers, carers, kitchen staff and
housekeeping were friendly and approachable. Maintenance fitted a lockable cabinet in her room so that she could maintain some independence by taking her prescribed medication herself. Communal areas looked a bit tired and would benefit from redecoration.
30 September 2024
Very friendly staff, always do what we ask, very nice, take really good care of my dad. I could not fault this home at all. Thank you all for your continued support you give to my dad and the care you provide is amazing, food is also great, thank you so much. Rooms cleaned every day, very nice home.
20 May 2024
Mum was originally provided a space here for respite care, a period of 2 weeks. She has since now been provided permanent care. The building itself doesn’t inspire and I would never have considered it if I were looking for care purely based on outward appearance. What an idiot I would have been! I
cannot recommend this place highly enough as the care provided is absolutely everything you would want for a loved one. The staff are all incredible! Mum was adamant she wasn’t going into a home yet she has settled so well and she is genuinely very happy here. Nothing is too much trouble and I cannot recommend Rosewood enough. Absolutely brilliant care from wonderful people.
06 March 2024
Overall care was amazing. Staff were really caring and compassionate. They all do an amazing job. The cleanliness of the home was great. The only moan was my mother-in-law didn't get her hair done for two weeks as she was forgotten. Food always smelt amazing.
11 December 2023
Rosewood Care Home is a loving, caring and friendly home, The management are very approachable, service users are extremely happy and loved, all cared for with dignity and respect all service users are given choices to which they prefer and staff and management make it happen the care is
outstanding. The home is a loving place to walk into I highly recommend Rosewood Care Home.
Well done to all staff and management.
06 December 2023
My dad moved to Rosewood Care Home in August 23, it’s the best thing we ever did!
Nothing is ever too much trouble, all staff are lovely, kind and very caring.
I couldn’t wish for a better place. Dad has come on leaps and bounds since being a resident. He’s more mobile, a lot less confusion and
generally a lot happier.
Thank you Rosewood!
11 September 2023
My mom has been in six days now. So far, everything has been excellent.
04 September 2023
I am really happy now my mom is settling in. The staff and management go out of their way to make sure they are safe, happy and very well looked after. I feel very happy when I leave, as I know she is very well looked after when I'm at home/work.
14 April 2023
While my husband was in Rosewood Care Home I found the management and staff were very caring and professional. Nothing was too much for them to see to his needs. Everyone was warm and friendly, making it easier for me knowing he was being well looked after.
28 March 2023
Rosewood Care Home is a fantastic care home. All staff are friendly and welcoming. My dad is well looked after. The meals are all homemade. I would highly recommend Rosewood Care Home. The management team are all so friendly and any problems, they are sorted. I'm so happy I chose Rosewood Care Home.
28 March 2023
Can fully recommend. Nothing is too much trouble for the very busy staff.
23 March 2023
Friendly, caring and approachable staff. Always willing to help. I settled in quickly due to the 'friendly' atmosphere.
05 January 2023
As a family, we chose "Rosewood" to be our mother's new home. Despite her very short stay here at "Rosewood", we know that our mom was cared for and all her needs met. On every visit, anytime, we knew that we would have a welcome from the staff, and we felt part of the "Rosewood" family.
We would
recommend "Rosewood" to anyone who is seeking a care home and peace of mind they would be loved and cared for.
Latest Reviews for Rosewood Care Home
13 May 2026
Great customer care, shown my Nan her dignity and treated her very well. They created a great rapport with her including things my Nan was passionate about. My Nan is quite old school and proud and they helped her feel comfortable to wash and do things on her own
11 May 2026
We have been with rosewood just over a month, whilst my grandad has been poorly I feel I have been kept in the loop once we've contacted the doctors.
We feel our safeguarding concern has been dealt with as best as they can to protect my grandad with polices and procedures.
We feel our grandad
could be stimulated a little more to try and keep his anxiety or worries at bay.
He seems to be eating more from when he was home.
11 May 2026
When considering Rosewood with Mum for her long term residential care I read the reviews and wondered if they were true. They are - and other options considered were not in the same league of personalised care. Julie and her team prioritise resident welfare and happiness, they're skilled with
complex needs and do their utmost to accommodate a resident's requests. Mum has a whole new family to enjoy now, and she's thriving.
11 May 2026
My brother has been in Rosewood care home for 5 months. When I first contacted Rosewood I was told I could visit straight away if I wished, which showed they had full confidence in their home. On arrival I was welcomed by the manager who gave me all the information I needed and was shown around by
a professional member of staff.
Since my brother has been a resident there he has received excellent care, been shown kindness and thoughtfulness by the friendly and professional staff.
My brother lacks motivation but the carers always encourage him whenever they visit him in his room.
Julie the manager and her excellent team are always welcoming and I am never made to feel a nuisance.
All members of the team are helpful and welcoming.
I know that I have chosen the right home for my brother and his needs!
19 November 2025
My mother has been a resident at Rosewood Care Home in Pensnett for around 18 months, and the care she receives is nothing short of excellent. Every member of staff is caring, professional, and clearly dedicated to what they do. They manage the varying health needs of residents with patience,
compassion, and skill, often going above and beyond what you might expect.
There's always an open-door policy with the management team, and I've never been made to feel like a nuisance, no matter how many questions I ask. The team genuinely care about the residents' wellbeing-Julie even takes the time to paint Mum's nails because it helps her relax, and Carol, who does the cooking, is always ready to lend a hand if Mum's mood changes.
It truly feels like a home from home. Everyone is treated with kindness and respect, and I couldn't be happier knowing that Mum is safe, comfortable, and happy at Rosewood. I'm so grateful to all the staff for the wonderful work they do every day.
09 October 2025
My uncle's care has been excellent right from the start. Staff have expressed an interest in learning sign language to communicate with him more easily, which means a lot to him. The sleeping accommodation is home from home and can be personalised with pictures and calendars, etc, to give it a more
homely feel. He is really happy with the food and facilities, and really enjoys his trips out. Thank you for everything you do for him!
01 October 2025
Mum came to Rosewood in August 2025 for a care assessment following a difficult and worrying stay in hospital. Right from the start, the staff are the home made her feel welcome, seeing her as a much loved individual. We were concerned that she wouldn't settle and become angry and distressed instead
she flourished and regained much of her personality. She laughed, she sang and she made friends and my family and I can't thank Rosewood enough for what they did.
25 September 2025
My mother had 2 weeks respite stay. Her room was newly decorated and had far reaching view of the countryside. She particularly enjoyed the food especially the cooked breakfast each morning. The care she received was excellent. All of the staff involved, managers, carers, kitchen staff and
housekeeping were friendly and approachable. Maintenance fitted a lockable cabinet in her room so that she could maintain some independence by taking her prescribed medication herself. Communal areas looked a bit tired and would benefit from redecoration.
30 September 2024
Very friendly staff, always do what we ask, very nice, take really good care of my dad. I could not fault this home at all. Thank you all for your continued support you give to my dad and the care you provide is amazing, food is also great, thank you so much. Rooms cleaned every day, very nice home.
20 May 2024
Mum was originally provided a space here for respite care, a period of 2 weeks. She has since now been provided permanent care. The building itself doesn’t inspire and I would never have considered it if I were looking for care purely based on outward appearance. What an idiot I would have been! I
cannot recommend this place highly enough as the care provided is absolutely everything you would want for a loved one. The staff are all incredible! Mum was adamant she wasn’t going into a home yet she has settled so well and she is genuinely very happy here. Nothing is too much trouble and I cannot recommend Rosewood enough. Absolutely brilliant care from wonderful people.
06 March 2024
Overall care was amazing. Staff were really caring and compassionate. They all do an amazing job. The cleanliness of the home was great. The only moan was my mother-in-law didn't get her hair done for two weeks as she was forgotten. Food always smelt amazing.
11 December 2023
Rosewood Care Home is a loving, caring and friendly home, The management are very approachable, service users are extremely happy and loved, all cared for with dignity and respect all service users are given choices to which they prefer and staff and management make it happen the care is
outstanding. The home is a loving place to walk into I highly recommend Rosewood Care Home.
Well done to all staff and management.
06 December 2023
My dad moved to Rosewood Care Home in August 23, it’s the best thing we ever did!
Nothing is ever too much trouble, all staff are lovely, kind and very caring.
I couldn’t wish for a better place. Dad has come on leaps and bounds since being a resident. He’s more mobile, a lot less confusion and
generally a lot happier.
Thank you Rosewood!
11 September 2023
My mom has been in six days now. So far, everything has been excellent.
04 September 2023
I am really happy now my mom is settling in. The staff and management go out of their way to make sure they are safe, happy and very well looked after. I feel very happy when I leave, as I know she is very well looked after when I'm at home/work.
14 April 2023
While my husband was in Rosewood Care Home I found the management and staff were very caring and professional. Nothing was too much for them to see to his needs. Everyone was warm and friendly, making it easier for me knowing he was being well looked after.
28 March 2023
Rosewood Care Home is a fantastic care home. All staff are friendly and welcoming. My dad is well looked after. The meals are all homemade. I would highly recommend Rosewood Care Home. The management team are all so friendly and any problems, they are sorted. I'm so happy I chose Rosewood Care Home.
28 March 2023
Can fully recommend. Nothing is too much trouble for the very busy staff.
23 March 2023
Friendly, caring and approachable staff. Always willing to help. I settled in quickly due to the 'friendly' atmosphere.
05 January 2023
As a family, we chose "Rosewood" to be our mother's new home. Despite her very short stay here at "Rosewood", we know that our mom was cared for and all her needs met. On every visit, anytime, we knew that we would have a welcome from the staff, and we felt part of the "Rosewood" family.
We would
recommend "Rosewood" to anyone who is seeking a care home and peace of mind they would be loved and cared for.