Rosewood Care Home

139-143 High Street, Pensnett, Brierley Hill DY5 4EA
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9.4 37 Reviews
  • Rosewood Care Home, Brierley Hill
Rosewood Care Home is situated in the Pensnett area of Brierley Hill and specialises in the care of the elderly.

The bedrooms are spacious and well equipped and have been designed to make sure residents feel at home in the warm and comfortable settings.

The home has a large lounge and a quiet lounge where residents can relax or meet with visitors.

At the back of the house, there are large landscaped gardens where residents can sit or enjoy gardening.

Activities and meaningful interaction are varied and person centred. Staff work with residents to maintain their daily living skills

A varied menu of delicious home-cooked meals are available. All specific dietary requirements and the nutritional needs of residents are catered for.
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Care Provided by Rosewood Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1195 – £1250
  • Self-Funded Residential Dementia Care: £1195 – £1250
  • RESPITE Self-Funded Residential Care: £1200 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1195 – £1250

Fees vary depending on size and facilities of the rooms. We have single occupancy rooms as well as double with full en suites/wet room. If you would like further information please do not hesitate to contact us.

The price(s) shown are provided by the care home. Contact Rosewood Care Home for full pricing details and T&Cs.

Contact Rosewood Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Rosewood Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • High Oak Care LTD
  • Privately Owned

Person in Charge

  • Julie Lane (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (33)
  • Couples/Companion Rooms with Ensuite Wet Room (5)

Visiting

  • Prospective residents and relatives welcome to come and view the Care Home at their convenience, advanced appointment is not always necessary.

Parking

  • Large car park situated at the rear of the building

Rosewood Care Home Reviews (37)

9.4

Rosewood Care Home has a Review Score of 9.4 (9.385) out of 10, based on 10 reviews in the last 2 years.
Over all time Rosewood Care Home has 37 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Rosewood Care Home
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Total of 37, showing 1-20
Review from James W (Grandson of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great customer care, shown my Nan her dignity and treated her very well. They created a great rapport with her including things my Nan was passionate about. My Nan is quite old school and proud and they helped her feel comfortable to wash and do things on her own
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you so much for taking your time to leave us this review i will certainly pass your kind words on to the team, taking care of your Nan was a great pleasure, the long respite she spent with us was always filled with laughter and banter, she is missed daily so i do hope that when she settles back home she can visit us on a regular basis and maybe watch a bit of football.
Julie and the Team
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Review from Jennie W (Great-granddaughter of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
We have been with rosewood just over a month, whilst my grandad has been poorly I feel I have been kept in the loop once we've contacted the doctors.
We feel our safeguarding concern has been dealt with as best as they can to protect my grandad with polices and procedures.
We feel our grandad could
be stimulated a little more to try and keep his anxiety or worries at bay.
He seems to be eating more from when he was home.
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you for your Review, Safeguarding your Grandad is our priority which is why he is in our care, he has made good progress with us although he is a worrier and does get anxious, he tries his best to push himself all the time, like us all we have good days and not so good days but we will always be there for him on both, I too would like him to join in with our activities more, we do feel he does get so much out of observing others, we will never give up on trying to get him stimulated, photos to follow when we achieve this!
Thank you
Julie
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Review from A M (Daughter of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When considering Rosewood with Mum for her long term residential care I read the reviews and wondered if they were true. They are - and other options considered were not in the same league of personalised care. Julie and her team prioritise resident welfare and happiness, they're skilled with complex
needs and do their utmost to accommodate a resident's requests. Mum has a whole new family to enjoy now, and she's thriving.
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you so much for your review, i will pass this on to my team, i am extremely proud of their hard work and dedication that they show to all at Rosewood, having an open culture at Rosewood makes it so much easier to apply our knowledge experience and passion to the care we provide as we can quickly give person centered care from day one, working with families closely has made us the caring team we are so i thank all for this,
your review will go a long way to giving the credit to staff that they deserve
Thank you
Julie
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Review from R R (Sister of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been in Rosewood care home for 5 months. When I first contacted Rosewood I was told I could visit straight away if I wished, which showed they had full confidence in their home. On arrival I was welcomed by the manager who gave me all the information I needed and was shown around by
a professional member of staff.
Since my brother has been a resident there he has received excellent care, been shown kindness and thoughtfulness by the friendly and professional staff.
My brother lacks motivation but the carers always encourage him whenever they visit him in his room.
Julie the manager and her excellent team are always welcoming and I am never made to feel a nuisance.
All members of the team are helpful and welcoming.
I know that I have chosen the right home for my brother and his needs!
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you so much for your Review, we are honored to Care for your brother as we are with all of our Residents, we have worked extremely hard and passionately in providing a culture of being kind, caring, thoughtful and proactive in all that we do, we also have an open culture which has played its part in creating the environment they live in, i will certainly pass this review on to the team and thank you again !
Julie
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Review from Angela R (Daughter of Resident) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Rosewood Care Home in Pensnett for around 18 months, and the care she receives is nothing short of excellent. Every member of staff is caring, professional, and clearly dedicated to what they do. They manage the varying health needs of residents with patience, compassion,
and skill, often going above and beyond what you might expect.
There's always an open-door policy with the management team, and I've never been made to feel like a nuisance, no matter how many questions I ask. The team genuinely care about the residents' wellbeing-Julie even takes the time to paint Mum's nails because it helps her relax, and Carol, who does the cooking, is always ready to lend a hand if Mum's mood changes.
It truly feels like a home from home. Everyone is treated with kindness and respect, and I couldn't be happier knowing that Mum is safe, comfortable, and happy at Rosewood. I'm so grateful to all the staff for the wonderful work they do every day.
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you so much for your review, the words are so kind, we are an open team and welcome feedback of all kinds, we aim high so learning from reviews is a lesson that we are prepared to partake in.
I will certainly pass on this review to all the team
Thank you
Rosewood team
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Review from P C (Nephew of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle's care has been excellent right from the start. Staff have expressed an interest in learning sign language to communicate with him more easily, which means a lot to him. The sleeping accommodation is home from home and can be personalised with pictures and calendars, etc, to give it a more
homely feel. He is really happy with the food and facilities, and really enjoys his trips out. Thank you for everything you do for him!
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you for your review of Rosewood. We pride ourselves on the care that we provide. Our aim is to provide a home-from-home feel at all times. Your uncle is a wonderful man with a witty sense of humour, and he makes everyone smile daily. Thank you for allowing us to continue caring for such a great man. Thank you, Julie and the Team
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Review from Jonathan B (Son of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to Rosewood in August 2025 for a care assessment following a difficult and worrying stay in hospital. Right from the start, the staff are the home made her feel welcome, seeing her as a much loved individual. We were concerned that she wouldn't settle and become angry and distressed instead
she flourished and regained much of her personality. She laughed, she sang and she made friends and my family and I can't thank Rosewood enough for what they did.
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you for your kind words. Your Mom is a ray of sunshine, always singing and always smiling. I thank you for allowing us the responsibility of caring for her. It was lovely to see her improve so much, and we hope she continues to fulfil her goals. We wish her all the happiness in her new accommodation, Julie and the team
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Review from A H (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother had 2 weeks respite stay. Her room was newly decorated and had far reaching view of the countryside. She particularly enjoyed the food especially the cooked breakfast each morning. The care she received was excellent. All of the staff involved, managers, carers, kitchen staff and housekeeping
were friendly and approachable. Maintenance fitted a lockable cabinet in her room so that she could maintain some independence by taking her prescribed medication herself. Communal areas looked a bit tired and would benefit from redecoration.
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you so much. Having your Mom stay with us was a pleasure. The team are always very grateful for feedback so we can learn if needed. Your kind words go such a long way. Many Thanks, Julie and Team
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Review from Jodie P (Daughter of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly staff, always do what we ask, very nice, take really good care of my dad. I could not fault this home at all. Thank you all for your continued support you give to my dad and the care you provide is amazing, food is also great, thank you so much. Rooms cleaned every day, very nice home.
Reply from Julie Lane, Registered Manager at Rosewood Care HomeJodie, Thank you for such kind words, Your dad is a pleasure to have here at Rosewood, I will pass on your review to all the team Rosewood Team.
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Review from Angela R (Daughter of Resident) published on 20 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was originally provided a space here for respite care, a period of 2 weeks. She has since now been provided permanent care. The building itself doesn’t inspire and I would never have considered it if I were looking for care purely based on outward appearance. What an idiot I would have been! I cannot
recommend this place highly enough as the care provided is absolutely everything you would want for a loved one. The staff are all incredible! Mum was adamant she wasn’t going into a home yet she has settled so well and she is genuinely very happy here. Nothing is too much trouble and I cannot recommend Rosewood enough. Absolutely brilliant care from wonderful people.
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you so much for your review, I have passed on your lovely words to all the team and they have all shown an enormous amount of gratitude, your Mum is a kind, caring and loving individual who has settled extremely well with us all, we are honoured to have been chosen to be the ones who care for her. Thank you Rosewood Team
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Review from K S (Daughter-in-law of Resident) published on 6 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall care was amazing. Staff were really caring and compassionate. They all do an amazing job. The cleanliness of the home was great. The only moan was my mother-in-law didn't get her hair done for two weeks as she was forgotten. Food always smelt amazing.
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you so much for your review, this is very much appreciated and I will certainly pass this on to the team, your mother-in-law was a pleasure and glad she returned for a second time on respite, we have a new system in place now for our hairdresser so everyone has the opportunity to use the service she provides. Many thanks, Rosewood.
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Review from Victoria G (Friend of Resident) published on 11 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rosewood Care Home is a loving, caring and friendly home, The management are very approachable, service users are extremely happy and loved, all cared for with dignity and respect all service users are given choices to which they prefer and staff and management make it happen the care is outstanding.
The home is a loving place to walk into I highly recommend Rosewood Care Home.
Well done to all staff and management.
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Review from Emma W (Daughter of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved to Rosewood Care Home in August 23, it’s the best thing we ever did!
Nothing is ever too much trouble, all staff are lovely, kind and very caring.
I couldn’t wish for a better place. Dad has come on leaps and bounds since being a resident. He’s more mobile, a lot less confusion and generally
a lot happier.
Thank you Rosewood!
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you for your kind words, I will certainly pass this on to all the staff who I know will appreciate your feedback.
Thank you,
Rosewood Team.
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Review from Mark W (Son of Resident) published on 11 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mom has been in six days now. So far, everything has been excellent.
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you, Mark.
We try extremely hard at Rosewood and always appreciate feedback.
Rosewood team.
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Review from Michelle T (Daughter of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really happy now my mom is settling in. The staff and management go out of their way to make sure they are safe, happy and very well looked after. I feel very happy when I leave, as I know she is very well looked after when I'm at home/work.
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you for your kind words. The staff try extremely hard and always welcome good feedback - I will certainly pass this on to them all.
Thank you
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Review from Heather C (Wife of Resident) published on 14 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
While my husband was in Rosewood Care Home I found the management and staff were very caring and professional. Nothing was too much for them to see to his needs. Everyone was warm and friendly, making it easier for me knowing he was being well looked after.
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you for your kind words, this goes a long way. We try our best and more and thought very very much of him.
All the best,
Rosewood team
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Review from Emma M (Daughter of Resident) published on 28 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rosewood Care Home is a fantastic care home. All staff are friendly and welcoming. My dad is well looked after. The meals are all homemade. I would highly recommend Rosewood Care Home. The management team are all so friendly and any problems, they are sorted. I'm so happy I chose Rosewood Care Home.
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you Emma for your kind words we work extremely hard to make Rosewood a caring warm and friendly home.
Rosewood Team.
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Review from Darren G (Resident) published on 28 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Can fully recommend. Nothing is too much trouble for the very busy staff.
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you Darren we strive to make Rosewood home from home and will always continue to do so.
Thank you Rosewood Team.
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Review from Graham C (Resident) published on 23 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, caring and approachable staff. Always willing to help. I settled in quickly due to the 'friendly' atmosphere.
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you for a lovely review we strive to make the atmosphere at Rosewood Friendly, caring and warm and will always continue to do so.
The Rosewood team.
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Review from Mary W (Daughter-in-law of Resident) published on 5 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a family, we chose "Rosewood" to be our mother's new home. Despite her very short stay here at "Rosewood", we know that our mom was cared for and all her needs met. On every visit, anytime, we knew that we would have a welcome from the staff, and we felt part of the "Rosewood" family.
We would
recommend "Rosewood" to anyone who is seeking a care home and peace of mind they would be loved and cared for.
Reply from Julie Lane, Registered Manager at Rosewood Care HomeThank you for your kind words; we aim to make everyone feel welcome and at ease and will sadly miss caring for your Mom, best wishes Rosewood Team.
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Current Review Score: 9.4 (9.385)

Overview of Review Score

The Review Score of 9.4 (9.385) out of 10 for Rosewood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.635 for Rosewood Care Home is calculated as follows: ( (78 Excellents x 5) + (32 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 115 Ratings = 4.635
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Rosewood Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jul 2021

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Julie

Julie Lane

Job Title: Registered Manager Joined: 2021

Julie has worked in the care sector since 1994 and is highly experienced in this field, she has gained all relevant qualifications , she has progressed her career from care assistant to senior , she finally took the leap into management in 2008 to deputy manager and then in 2010 took the managers role, she has been employed by Rosewood care home since June 2021, previously she was a registered manager for 10 years in another local care home
Qualifications include Level 2,3,4,5 in Health and Social Care

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Tracey Guest

Job Title: Deputy manager Joined: 2021

Tracey has worked in the care sector since 2007, she has a wealth of knowledge in this field which she has gained by working her way up in her previous company, Tracey has gained her level 2,3 ,level 4 team leading in Health and social care .

Frequently Asked Questions about Rosewood Care Home

What types of Care is Rosewood Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rosewood Care Home have?

There are 33 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Rosewood Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rosewood Care Home to the centre of Brierley Hill?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rosewood Care Home to verify any information. View our terms and conditions. Rosewood Care Home has an Enhanced Service - more info.