139-143 High Street, Pensnett, Brierley Hill DY5 4EA
Rosewood Care Home is situated in the Pensnett area of Brierley Hill and specialises in the care of the elderly.
The bedrooms are spacious and well equipped and have been designed to make sure residents feel at home in the warm and comfortable settings.
The home has a large lounge where residents can relax or meet with visitors.
At the back of the house, there are large landscaped gardens where residents can sit or enjoy gardening.
Residents go on regular trips outside the home to encourage more social interaction, physical and mental stimulation.
A traditional and varied menu of delicious home-cooked meals are available. All specific dietary requirements and the nutritional needs of residents are catered for.
Owner: High Oak Care Ltd
Person in charge: Dee Whitehouse (Manager)
Local Authority / Social Services: Dudley Metropolitan Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 43 Service Users
Registered Care Categories*: Old Age
Single Rooms: 43
Rooms with ensuite WC: 43
Latest Care Quality Commission* Report on Rosewood Care Home: click here
Rosewood Care Home has a Review Score of 7.4 (7.449)
The Review Score of 7.4 (maximum of 10) for Rosewood Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Rosewood Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.333 for Rosewood Care Home is calculated as follows: ( (4 Excellents x 5) + (8 Goods x 4) ) ÷ 12 Ratings = 4.333
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.116 Points relating to the number of positive Reviews for Rosewood Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.6 Target = 0.116
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Sandra D (Daughter of Resident) on Wednesday 24 January 2018. Relates to January 2018.
When visiting Mum she always smiles and appears very happy (although she has dementia) she always is cleanly dressed, washed and has her hair done. Dad died in April last year. He was also a resident. During this very emotional time, the staff were brilliant with both Mum and us, showing both empathy and compassion.
How likely would you be to recommend Rosewood Care Home? Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Rosewood Care Home