Rosewood Care Home

139-143 High Street, Pensnett, Brierley Hill DY5 4EA
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9.6 32 Reviews
  • Rosewood Care Home, Brierley Hill
Rosewood Care Home is situated in the Pensnett area of Brierley Hill and specialises in the care of the elderly.

The bedrooms are spacious and well equipped and have been designed to make sure residents feel at home in the warm and comfortable settings.

The home has a large lounge and a quiet lounge where residents can relax or meet with visitors.

At the back of the house, there are large landscaped gardens where residents can sit or enjoy gardening.

Activities and meaningful interaction are varied and person centred. Staff work with residents to maintain their daily living skills

A varied menu of delicious home-cooked meals are available. All specific dietary requirements and the nutritional needs of residents are catered for.
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Care Provided by Rosewood Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1050 – £1245
  • Self-Funded Residential Dementia Care: £1050 – £1245
  • RESPITE Self-Funded Residential Care: £1100 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1199

Fees vary depending on size and facilities of the rooms. We have single occupancy rooms as well as double with full en suites/wet room. If you would like further information please do not hesitate to contact us.

These prices are only a guideline, please contact Rosewood Care Home to find out the exact price for your requirements.

Contact Rosewood Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Rosewood Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • High Oak Care LTD

Person in Charge

  • Julie Lane (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (33)
  • Couples/Companion Rooms with Ensuite Wet Room (5)

Visiting

  • Prospective residents and relatives welcome to come and view the Care Home at their convenience, advanced appointment is not always necessary.

Parking

  • Large car park situated at the rear of the building

Rosewood Care Home Reviews (32)

9.6

Rosewood Care Home has a Review Score of 9.6 (9.560) out of 10, based on 8 reviews in the last 2 years.
Over all time Rosewood Care Home has 32 reviews.

Overall Experience
  • 22
  • 10
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  • 0
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Date Published
  • 32
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  • 8
  • 24
Reviewer Connection to Rosewood Care Home
  • 13
  • 7
  • 4
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  • 1
  • 1
  • 1
  • 1
  • 1
Total of 32, showing 21-32
Review from Kim L (Daughter of Resident) published on 5 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom has been in Rosewood a few years now and settled in really well. She is very happy there and the staff are lovely plus very patient with her. We all miss her at home but know she is in safe hands and being well looked after.
Reply from Jaz Aujla, Director at Rosewood Care Home
Thank you for your positive review Kim, very glad to hear that you are happy with Mum's care.
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Review from Tim W (Son of Resident) published on 26 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom is a resident at Rosewood, she's been there since June 2018. It took a while to get used to it, but the past 2-years, she's never been happier, and I can honestly say so am I and all the family, the care and commitment from the staff and the team are outstanding. The meals they provide is excellent,
there is always some entertainment going on, and the garden area is also a great place for the residents to sit and interact. I would highly recommend Rosewood Care Home to anyone and to give yourself a great piece of mind knowing that whoever it may be, will be well looked after in all means of care. So I say once again from myself and all the family, well done and thank you to the staff and the team!
Reply from Nicola Rennalls, Registered Manager at Rosewood Care Home
Thank you for your kind words. Thank you for all your support, and we are so pleased to be able to deliver such a high standard of care to your Mum. Kind Regards, Nicola.
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Review from Michelle O (Daughter of Resident) published on 15 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Rosewood since August 2020. I cannot praise the staff enough. They are so friendly and the care they provide is excellent. There is always something going on for the residents. My dad really loves it there. I don't have to worry about him, because he is so well looked after. I would
highly recommend this home.
Reply from Nicola Rennalls, Manager at Rosewood Care Home
Thank you so much for your kind words. Your dad is a pleasure to care for.
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Review from Andrew B (Son of Resident) published on 6 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident in this home for nearly 2-months and received really good care in a really clean and modern home.
Amazing transformation from when the management was changed, so much so, I have recommended it to another couple of families, one of whom put their mother in there and had the
same treatment.
Reply from Nicola Rennalls, Registered Manager at Rosewood Care Home
Thank you very much for your kind words and recommendations. Wishing you all the best for the future.
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Review from C A (Daughter of Resident) published on 28 October 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
The new manager and staff have made great strides in improving the overall efficiency of the care home, particularly the way in which telephone enquires are dealt with by senior staff. The decoration of the dining room has made it a very pleasant place for residents to eat. The care is excellent.
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Review from J H (Resident) published on 5 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Words cannot describe - only "excellent". Staff are all brill at Rosewood Care Home they go the extra mile. You care for us individually and as a group. Great choice of room, veranda and gardens providing variety through the day.
All residents happy and there are moments for a good laugh. Staff are
all cheerful, personable, helpful and caring. Nothing was too much trouble!
Can't name names really - everyone is really great all of the time. Management are undoubtedly to be congratulated for overseeing and planning so well.
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Review from John T (Son of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum and dad moved in 3 and bit years ago and from day one they have been loved and treat extremely well, as a family, we have no complaints. The staff have always treated us a family very well. If there have been issues they have been discussed and sorted. My comment below, value for money, satisfactory.
You cannot put a price on love and care. House sold, savings going, huge concern to what happens when all is gone?
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Review from Robert C (Son-in-law of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother-in-law was placed in Rosewood Care Home within a very short timescale due to our other family commitments. The staff and owners of the home were all very supportive and caring and gave us every reassurance we needed that she would be cared for.
And it had proven to be just that and she has
settled in very well.
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Review from C C (Daughter of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents have been in Rosewood for a number of years, I can only express our thanks and gratitude for the care and compassion they have been shown.
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Review from Lynne R (Daughter of Resident) published on 4 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Rosewood Care Home since September 2016 from when she first went there sitting in the lounge to now being bedridden, I have always found the carers to be very caring, friendly, helpful and considerate to the care of my mum and also to myself when I have been emotional
about mum's deterioration in health. It is not just the carers that make Rosewood an excellent care home, it's the owners, management, the catering and cleaning and laundry staff along with maintenance. I visit normally every day and also my cousins visit most days.
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Review from Ann M (Daughter of Resident) published on 27 June 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mom has been in this home for 3 months now and I have to say that the care provided by the staff is excellent. I am pleased to be able to walk out of the home knowing that she is in safe hands. The food is all homemade with a choice of 2 lunchtime meals daily. This home welcomes visitors anytime
which tells you that there is no hidden agenda. I would recommend this home to anyone looking for residential care for a relative/friend.
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Review from Sandra D (Daughter of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When visiting Mum she always smiles and appears very happy (although she has dementia) she always is cleanly dressed, washed and has her hair done. Dad died in April last year. He was also a resident. During this very emotional time, the staff were brilliant with both Mum and us, showing both empathy
and compassion.
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Current Review Score: 9.6 (9.560)

Overview of Review Score

The Review Score of 9.6 (9.560) out of 10 for Rosewood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.830 for Rosewood Care Home is calculated as follows: ( (81 Excellents x 5) + (10 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 94 Ratings = 4.83
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.73 Points relating to the number of positive Reviews for Rosewood Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 8 Positive Reviews ÷ 8.6 = 0.93
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jul 2021

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Julie

Julie Lane

Job Title: Registered Manager Joined: 2021

Julie has worked in the care sector since 1994 and is highly experienced in this field, she has gained all relevant qualifications , she has progressed her career from care assistant to senior , she finally took the leap into management in 2008 to deputy manager and then in 2010 took the managers role, she has been employed by Rosewood care home since June 2021, previously she was a registered manager for 10 years in another local care home
Qualifications include Level 2,3,4,5 in Health and Social Care

No image found

Tracey Guest

Job Title: Deputy manager Joined: 2021

Tracey has worked in the care sector since 2007, she has a wealth of knowledge in this field which she has gained by working her way up in her previous company, Tracey has gained her level 2,3 ,level 4 team leading in Health and social care .

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