Submit a Review for Richmond Court Nursing Home
33/35 Beeches Road, West Bromwich, B70 6QE
View full details of Richmond Court Nursing HomeLatest Reviews for Richmond Court Nursing Home
29 January 2026
The staff here truly stand out - they're consistently supportive, approachable, and always do their best to meet my dad's needs, even when he can be challenging. Knowing that he's well cared for, especially during difficult times, gives me great peace of mind. I'm very grateful to all the carers,
nurses, and staff members.
The telephone support is also excellent; I'm impressed by the prompt responses and regular updates. Please keep it up.
My main feedback is about the facilities and activities, both of which could be improved. The rooms and common areas feel outdated and would benefit from renovation, and the social or recreational activities could be expanded.
15 January 2026
Everyone at the home have been really friendly, accommodating and kind. It has given us all great piece of mind to know that our mum has round the clock care, is treated really well and kept warm and dry. All the staff have made a real fuss of mum, throwing her a party with cake for her birthday,
which was a lovely surprise. I can't recommend this home and all of their lovely staff, eough. Thank you all so much for all of your tireless work.
09 January 2026
Richmond Court has cared for our loved one since 2023, and we are truly grateful. My nan's dementia is very advanced and her needs are complex, but the staff continue to show patience, kindness and compassion. We know it can be overwhelming at times, and we appreciate every effort they make to
support her with dignity and care.
A huge thank you to all the carers, nurses and kitchen staff for everything you do each day. And a special thank you to Jeena, the manager, for her support, leadership and genuine warmth. It means so much to our family.
23 December 2025
Excellent care, always making sure Aunt Lillian's care needs are met. Richmond Court is a very friendly and caring nursing home. I feel very happy that aunty has somewhere safe and very well looked after. The staff are lovely and always go above and beyond.
02 October 2025
The staff at richmond court are always very helpful. I cannot fault the care that my mother receives from the staff at richmond court. The building would benifit from a refurbishment and the rooms are basic for the weekly price that she is charged, however once you look past this the care staff do
an excellent job of looking after my mum and will go out of their way to help her.
Many thanks to all the staff.
02 October 2025
When visiting I always received a warm friendly welcome. Any questions about my brothers welfare are soon answered. The staff are led by a very good manager who soon answers any questions I have, or soon finds out. When my brother had a recent illness he was well looked after and soon taken to
hospital, from where I didn't think he would return neither did the doctors. When he returned, with their care, he was soon back to normal.
01 October 2025
Richmond Court has provided outstanding care for my aunt for over 12years. The staff show compassion, care and interest. She is now 101 years young, and she is very happy and considers the staff part of her family. I feel I never have to worry about whether she is receiving the best care as the
staff are on top of every aspect of it.
30 September 2025
I have no objections to the conditions and care in this. Thank you.
23 September 2025
I cannot recommend this home too much. My sister and her husband were placed in their care in January. Unfortunately, my sister passed away suddenly in February, but the staff were amazing, and anyway, looking after my brother-in-law, any problems, they will be in touch, can't recommend the home
enough
19 September 2025
All the staff at richmound court have been very kind and helpful with my mom, my daughter loves to stay with her nan and the home let my her stay all day with her and my daughter said the staff were very caring with all the residents. Both the manger and deputy manager were also very kind and
caring. I belive there kindness to be just what every care home should be like.
03 September 2025
Richmond Court have been brilliant with the care of my mum since 2020. Their communication, reliability , and overall friendliness makes the situation so much easier. One particular nurse is extremely supportive and caring, and I can't begin to explain what a difference this makes. I know my mum is
safe, secure and well looked after and living such a long way away so extremely important . Thank you to the team
23 June 2025
My Dad was admitted to Richmond Court on Christmas Eve 2022. He can be quite difficult & at first was quite hostile to the staff, as he felt he had been pushed from pillar to post. However the way they have taken care of him has been fantastic. He was admitted with wounds caused by the lack of care
he had received previously. He has settled in very well now & has good rapports with the staff. He is like a different person. The care he receives is brilliant. His wounds have almost healed, which considering how bad they were is proof of the good care that is taken of him. I myself have always found the staff to be very personable, & nothing is too much trouble for them. This is especially good for me as I live over 200 miles away. It gives me peace of mind to know that my Dad is receiving this level of care
28 May 2025
Each time we visit, we are made very welcome. All the staff are very friendly and nothing is too much trouble for them. My sister is well looked after and cared for and seems to be happy when we visit.
A very good all-round service.
10 April 2025
Very pleased 10/10
04 April 2025
My mom has been in this carehome for nearly a year, she has eventually settled well. The staff are very good for her and go above and beyond to do things for her, when shes feeling down. It is a very good care home, as they listen to the family and my mom gets what she wants.
31 March 2025
Our family member is looked after and cared for really well at Richmond Court. Her needs are met culturally here and that ensures we feel relaxed when we leave her. The staff are always kind and open, the environment is friendly. We are grateful for the management, considering the needs of our loved
one as they are quite complex and emotional for the family. Thank you.
31 March 2025
My experience so far is that I'm happy with the care my father is having. Staff are friendly and helpful and management is very good as when I need to ask for anything regarding appointments etc. It is dealt with promptly. Management lets me know what is happening or any updates.
Overall we are
happy with the care given.
14 February 2025
My mom has been in Richmond Court Nursing Home for just over a year. She has settled very well, I have no concerns for her. The staff are very good and helpful. I am very happy with the service.
14 February 2025
My brother was transferred directly from the hospital to Richmond Court Nursing Home. He was only there for a short time (a matter of weeks) until he passed. The staff showed great compassion and looked after him diligently as his health deteriorated. The care he received from all the staff was
outstanding. They treated him with great dignity through his final weeks. They kept the family as a whole informed and were always available for us when we needed information regarding his condition.
14 February 2025
My father is happy and well cared for at Richmond Court Nursing Home. We have regular family meetings, where we can ask questions or raise concerns, and staff tell us about things that are happening at the nursing home. It is also good to meet and make friends with other families. We are invited to
all social events to be with our loved ones. Which we thoroughly enjoy
Latest Reviews for Richmond Court Nursing Home
29 January 2026
The staff here truly stand out - they're consistently supportive, approachable, and always do their best to meet my dad's needs, even when he can be challenging. Knowing that he's well cared for, especially during difficult times, gives me great peace of mind. I'm very grateful to all the carers,
nurses, and staff members.
The telephone support is also excellent; I'm impressed by the prompt responses and regular updates. Please keep it up.
My main feedback is about the facilities and activities, both of which could be improved. The rooms and common areas feel outdated and would benefit from renovation, and the social or recreational activities could be expanded.
15 January 2026
Everyone at the home have been really friendly, accommodating and kind. It has given us all great piece of mind to know that our mum has round the clock care, is treated really well and kept warm and dry. All the staff have made a real fuss of mum, throwing her a party with cake for her birthday,
which was a lovely surprise. I can't recommend this home and all of their lovely staff, eough. Thank you all so much for all of your tireless work.
09 January 2026
Richmond Court has cared for our loved one since 2023, and we are truly grateful. My nan's dementia is very advanced and her needs are complex, but the staff continue to show patience, kindness and compassion. We know it can be overwhelming at times, and we appreciate every effort they make to
support her with dignity and care.
A huge thank you to all the carers, nurses and kitchen staff for everything you do each day. And a special thank you to Jeena, the manager, for her support, leadership and genuine warmth. It means so much to our family.
23 December 2025
Excellent care, always making sure Aunt Lillian's care needs are met. Richmond Court is a very friendly and caring nursing home. I feel very happy that aunty has somewhere safe and very well looked after. The staff are lovely and always go above and beyond.
02 October 2025
The staff at richmond court are always very helpful. I cannot fault the care that my mother receives from the staff at richmond court. The building would benifit from a refurbishment and the rooms are basic for the weekly price that she is charged, however once you look past this the care staff do
an excellent job of looking after my mum and will go out of their way to help her.
Many thanks to all the staff.
02 October 2025
When visiting I always received a warm friendly welcome. Any questions about my brothers welfare are soon answered. The staff are led by a very good manager who soon answers any questions I have, or soon finds out. When my brother had a recent illness he was well looked after and soon taken to
hospital, from where I didn't think he would return neither did the doctors. When he returned, with their care, he was soon back to normal.
01 October 2025
Richmond Court has provided outstanding care for my aunt for over 12years. The staff show compassion, care and interest. She is now 101 years young, and she is very happy and considers the staff part of her family. I feel I never have to worry about whether she is receiving the best care as the
staff are on top of every aspect of it.
30 September 2025
I have no objections to the conditions and care in this. Thank you.
23 September 2025
I cannot recommend this home too much. My sister and her husband were placed in their care in January. Unfortunately, my sister passed away suddenly in February, but the staff were amazing, and anyway, looking after my brother-in-law, any problems, they will be in touch, can't recommend the home
enough
19 September 2025
All the staff at richmound court have been very kind and helpful with my mom, my daughter loves to stay with her nan and the home let my her stay all day with her and my daughter said the staff were very caring with all the residents. Both the manger and deputy manager were also very kind and
caring. I belive there kindness to be just what every care home should be like.
03 September 2025
Richmond Court have been brilliant with the care of my mum since 2020. Their communication, reliability , and overall friendliness makes the situation so much easier. One particular nurse is extremely supportive and caring, and I can't begin to explain what a difference this makes. I know my mum is
safe, secure and well looked after and living such a long way away so extremely important . Thank you to the team
23 June 2025
My Dad was admitted to Richmond Court on Christmas Eve 2022. He can be quite difficult & at first was quite hostile to the staff, as he felt he had been pushed from pillar to post. However the way they have taken care of him has been fantastic. He was admitted with wounds caused by the lack of care
he had received previously. He has settled in very well now & has good rapports with the staff. He is like a different person. The care he receives is brilliant. His wounds have almost healed, which considering how bad they were is proof of the good care that is taken of him. I myself have always found the staff to be very personable, & nothing is too much trouble for them. This is especially good for me as I live over 200 miles away. It gives me peace of mind to know that my Dad is receiving this level of care
28 May 2025
Each time we visit, we are made very welcome. All the staff are very friendly and nothing is too much trouble for them. My sister is well looked after and cared for and seems to be happy when we visit.
A very good all-round service.
10 April 2025
Very pleased 10/10
04 April 2025
My mom has been in this carehome for nearly a year, she has eventually settled well. The staff are very good for her and go above and beyond to do things for her, when shes feeling down. It is a very good care home, as they listen to the family and my mom gets what she wants.
31 March 2025
Our family member is looked after and cared for really well at Richmond Court. Her needs are met culturally here and that ensures we feel relaxed when we leave her. The staff are always kind and open, the environment is friendly. We are grateful for the management, considering the needs of our loved
one as they are quite complex and emotional for the family. Thank you.
31 March 2025
My experience so far is that I'm happy with the care my father is having. Staff are friendly and helpful and management is very good as when I need to ask for anything regarding appointments etc. It is dealt with promptly. Management lets me know what is happening or any updates.
Overall we are
happy with the care given.
14 February 2025
My mom has been in Richmond Court Nursing Home for just over a year. She has settled very well, I have no concerns for her. The staff are very good and helpful. I am very happy with the service.
14 February 2025
My brother was transferred directly from the hospital to Richmond Court Nursing Home. He was only there for a short time (a matter of weeks) until he passed. The staff showed great compassion and looked after him diligently as his health deteriorated. The care he received from all the staff was
outstanding. They treated him with great dignity through his final weeks. They kept the family as a whole informed and were always available for us when we needed information regarding his condition.
14 February 2025
My father is happy and well cared for at Richmond Court Nursing Home. We have regular family meetings, where we can ask questions or raise concerns, and staff tell us about things that are happening at the nursing home. It is also good to meet and make friends with other families. We are invited to
all social events to be with our loved ones. Which we thoroughly enjoy