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Richmond Court is...
Care Provided by Richmond Court Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Please contact the home directly for fee inquiries, as this may change depends on the level of care needed for the service users.
The price(s) shown are provided by the care home. Contact Richmond Court Nursing Home for full pricing details and T&Cs.
Contact Richmond Court Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- RDCP Care
- Private Owned
Person in charge
- Jeena Jerry (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1988
Room Information
- Single Rooms (35)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (25)
Parking
- Parking available onsite.
Richmond Court Nursing Home Reviews (32)
Richmond Court Nursing Home has a Review Score of 9.5 (9.482) out of 10, based on 24 reviews in the last 2 years.
Over all time Richmond Court Nursing Home has 32 reviews.
My mom is now a resident of Richmond court, I cannot thank them enough for the love and care they give my mom, she has settled there so well, she's looked after, they dye her hair, paint her nails, mom is none verbal and we were scared to death when she first went into the home, my mom has come on while there, she is calmer, happier and just so much more at ease, I cannot thank the staff enough for there kindness and care they have give to my mom, it's piece of mind for us knowing they look after her the way they do, I cannot recommend this place enough, thank you Richmond court, we are truly grateful for what you do for mom.
Thank you for your valuable time to review our service. Your feedback is very much important to us. The team will be delighted by your kind words.
The telephone support is also excellent; I'm impressed by the prompt responses and regular updates. Please keep it up.
My main feedback is about the facilities and activities, both of which could be improved. The rooms and common areas feel outdated and would benefit from renovation, and the social or recreational activities could be expanded.
Thank you very much for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback. I can assure you that we are continually working to enhance the decor of the building.
Everyone at the home have been really friendly, accommodating and kind. It has given us all great piece of mind to know that our mum has round the clock care, is treated really well and kept warm and dry. All the staff have made a real fuss of mum, throwing her a party with cake for her birthday, which was a lovely surprise. I can't recommend this home and all of their lovely staff, eough. Thank you all so much for all of your tireless work.
Thank you so much for your kind and heartfelt words. It was truly our privilege to care for your Mum for such a short period. She was a special person and part of our family, and she will be dearly missed by all of us. We are so glad to hear that you felt supported and comforted during such...
A huge thank you to all the carers, nurses and kitchen staff for everything you do each day. And a special thank you to Jeena, the manager, for her support, leadership and genuine warmth. It means so much to our family.
Thank you so much for your wonderful review, we ae glad to hear that you are happy with our service, very much appreciated your valuable time to do this review.
Excellent care, always making sure Aunt Lillian's care needs are met. Richmond Court is a very friendly and caring nursing home. I feel very happy that aunty has somewhere safe and very well looked after. The staff are lovely and always go above and beyond.
Hi Carrie , thank you so much for your wonderful review, we ae glad to hear that you are happy with our service, very much appreciated your valuable time to do this.
Many thanks to all the staff.
Many thanks for your feedback. We are happy to hear that you are satisfied with our service. I will let all my team know about your kind words and will definitely look into your concern.
When visiting I always received a warm friendly welcome. Any questions about my brothers welfare are soon answered. The staff are led by a very good manager who soon answers any questions I have, or soon finds out. When my brother had a recent illness he was well looked after and soon taken to hospital, from where I didn't think he would return neither did the doctors. When he returned, with their care, he was soon back to normal.
Many thanks for your kind words Ken. I will inform all the members of the team and will continue to provide the best care we can, we are glad to hear that you are satisfied with our service.
Richmond Court has provided outstanding care for my aunt for over 12years. The staff show compassion, care and interest. She is now 101 years young, and she is very happy and considers the staff part of her family. I feel I never have to worry about whether she is receiving the best care as the staff are on top of every aspect of it.
Many thanks for your kind words, there is nothing better than knowing that the love and care the staff provide, brings you such comfort, we are so pleased to know that you feel part of our family.
I have no objections to the conditions and care in this. Thank you.
Thank you for your kind words, and we are glad to hear that you are comfortable with our service.
I cannot recommend this home too much. My sister and her husband were placed in their care in January. Unfortunately, my sister passed away suddenly in February, but the staff were amazing, and anyway, looking after my brother-in-law, any problems, they will be in touch, can't recommend the home enough
Many thanks for your kind words. We are glad that you are happy with our service. I will pass this message on to the team.
All the staff at richmound court have been very kind and helpful with my mom, my daughter loves to stay with her nan and the home let my her stay all day with her and my daughter said the staff were very caring with all the residents. Both the manger and deputy manager were also very kind and caring. I belive there kindness to be just what every care home should be like.
Hi A H,Thank you for your kind words and we are so pleased to know that you feel part of our family,I shall pass on your kind words to the team.
Richmond Court have been brilliant with the care of my mum since 2020. Their communication, reliability , and overall friendliness makes the situation so much easier. One particular nurse is extremely supportive and caring, and I can't begin to explain what a difference this makes. I know my mum is safe, secure and well looked after and living such a long way away so extremely important . Thank you to the team
Many thanks for your feedback, we are happy to hear that you are satisfied with our service , I will let all my team know about your kind words.
My Dad was admitted to Richmond Court on Christmas Eve 2022. He can be quite difficult & at first was quite hostile to the staff, as he felt he had been pushed from pillar to post. However the way they have taken care of him has been fantastic. He was admitted with wounds caused by the lack of care he had received previously. He has settled in very well now & has good rapports with the staff. He is like a different person. The care he receives is brilliant. His wounds have almost healed, which considering how bad they were is proof of the good care that is taken of him. I myself have always found the staff to be very personable, & nothing is too much trouble for them. This is especially good for me as I live over 200 miles away. It gives me peace of mind to know that my Dad is receiving this level of care
Thank you so much for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback. We sincerely appreciate you taking the time to review our service
A very good all-round service.
Many thanks for your feedback, we are happy to hear that you are satisfied with our service , I will let all my team know about your kind words.
Very pleased 10/10
Many thanks for your feedback, we are happy to hear that you are satisfied with our service , I will let all my team know about your kind words.
My mom has been in this carehome for nearly a year, she has eventually settled well. The staff are very good for her and go above and beyond to do things for her, when shes feeling down. It is a very good care home, as they listen to the family and my mom gets what she wants.
Thank you for your kind words, and we are pleased to hear that you are happy with our service. I will pass this message on to all my staff.
Our family member is looked after and cared for really well at Richmond Court. Her needs are met culturally here and that ensures we feel relaxed when we leave her. The staff are always kind and open, the environment is friendly. We are grateful for the management, considering the needs of our loved one as they are quite complex and emotional for the family. Thank you.
Thank you so much for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback. We sincerely appreciate you taking the time to review our service
Overall we are happy with the care given.
Many thanks for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback. We sincerely appreciate you taking the time to review our service
My mom has been in Richmond Court Nursing Home for just over a year. She has settled very well, I have no concerns for her. The staff are very good and helpful. I am very happy with the service.
Thank you very much for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback. We sincerely appreciate you taking the time to review our service.
My brother was transferred directly from the hospital to Richmond Court Nursing Home. He was only there for a short time (a matter of weeks) until he passed. The staff showed great compassion and looked after him diligently as his health deteriorated. The care he received from all the staff was outstanding. They treated him with great dignity through his final weeks. They kept the family as a whole informed and were always available for us when we needed information regarding his condition.
Thank you so much for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback. We sincerely appreciate you taking the time to review our service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 February 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Richmond Court Nursing Home.
There are no upcoming events for Richmond Court Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Richmond Court Nursing Home.
Accreditations
There are no accreditations posted yet for Richmond Court Nursing Home.
Meet the Team (3)

I enjoy looking after the residents and supporting all of their needs.
I am also the dignity champion here at Richmond.
I have also completed an end-of-life champion award, which has made dealing with the poorly residents and offering support to the families helpful.

I enjoy my job and I love supporting and mentoring the junior staff.
The thing I like most about my job is working with the residents and making sure that they are happy.

I began my career in care because I have always been driven by a desire to make a meaningful difference in people’s lives. I started as a Senior Carer and worked my way up, gaining a strong understanding of residents’ needs as well as developing my leadership skills. This progression has given me valuable experience in teamwork, improving service quality, and supporting individuals with complex care needs.
I was inspired to work in care by the opportunity to positively impact people’s lives every day. Supporting individuals to maintain dignity, independence, and quality of life is incredibly rewarding. What I enjoy most in my role now is developing and supporting my team, watching them grow in confidence and skills, and knowing that this directly improves the quality of care our residents receive.
My key strengths include leadership, team development, and building strong, trusting relationships with residents, families, and colleagues. I have experience in managing care quality, supporting staff through constructive feedback, and ensuring compliance with regulations and best practice. I am particularly passionate about delivering person-centred care and creating a culture where staff feel valued, supported, and empowered to do their best.
My approach is centred on compassion, communication, and collaboration. For residents, I focus on understanding their individual needs, preferences, and life stories to ensure care is meaningful and tailored. With families, I prioritise openness and trust, keeping them informed and involved. With my team, I lead by example, remaining approachable and supportive while setting clear expectations. I believe in empowering staff, recognising their contributions, and creating a positive and inclusive environment where everyone feels respected and motivated.
A value I strongly live by is treating others with kindness and respect. Outside of work, I enjoy spending time with my family and value maintaining a healthy work-life balance, which helps me stay positive, focused, and fully present in my role.
Frequently Asked Questions about Richmond Court Nursing Home
What types of Care is Richmond Court Nursing Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Richmond Court Nursing Home have?
There are 35 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Richmond Court Nursing Home?
Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.
How far is Richmond Court Nursing Home to the centre of West Bromwich?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Richmond Court Nursing Home to verify any information. View our terms and conditions. Richmond Court Nursing Home has an Enhanced Service -more info.