Richmond Court Nursing Home

33/35 Beeches Road, West Bromwich B70 6QE
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9.5 24 Reviews
  • Richmond Court Nursing Home, West Bromwich
Richmond Court Nursing Home is based in the Sandwell area of West Bromwich.

Person-centred care is delivered by a motivated staff team, who treat residents with dignity and respect at all times.

The home is warm and friendly and staff do their best to make resident's feel like they are at home.

The home's chef creates a daily menu of tasty and nutritious food for residents to enjoy.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 39 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £950
  • Self-Funded Residential Dementia Care: from £950
  • Self-Funded Nursing Care: from £1100
  • Self-Funded Nursing Dementia Care: from £1100

Please contact the home directly for fee inquiries, as this may change depends on the level of care needed for the service users.

These prices are only a guideline, please contact Richmond Court Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Jeena Jerry (Manager)

Local Authority / Social Services

Admission Criteria

  • Over 60 Years
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1988

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (25)

Parking

  • Parking available onsite.

Richmond Court Nursing Home Reviews (24)

9.5

Richmond Court Nursing Home has a Review Score of 9.5 (9.486) out of 10, based on 18 reviews in the last 2 years.
Over all time Richmond Court Nursing Home has 24 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Richmond Court Nursing Home
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Total of 24, showing 1-20
Review from June R (Brother of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend this home too much. My sister and her husband were placed in their care in January. Unfortunately, my sister passed away suddenly in February, but the staff were amazing, and anyway, looking after my brother-in-law, any problems, they will be in touch, can't recommend the home enough
Reply from The Manager, Manager at Richmond Court Nursing Home

Many thanks for your kind words. We are glad that you are happy with our service. I will pass this message on to the team.

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Review from A H (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at richmound court have been very kind and helpful with my mom, my daughter loves to stay with her nan and the home let my her stay all day with her and my daughter said the staff were very caring with all the residents. Both the manger and deputy manager were also very kind and caring.
I belive there kindness to be just what every care home should be like.
Reply from Jeena Jerry, Manager at Richmond Court Nursing Home

Hi A H,Thank you for your kind words and we are so pleased to know that you feel part of our family,I shall pass on your kind words to the team.

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Review from Alexandra H (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Richmond Court have been brilliant with the care of my mum since 2020. Their communication, reliability , and overall friendliness makes the situation so much easier. One particular nurse is extremely supportive and caring, and I can't begin to explain what a difference this makes. I know my mum is
safe, secure and well looked after and living such a long way away so extremely important . Thank you to the team
Reply from The Manager, The manager at Richmond Court Nursing Home

Many thanks for your feedback, we are happy to hear that you are satisfied with our service , I will let all my team know about your kind words.

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Review from Karen D (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was admitted to Richmond Court on Christmas Eve 2022. He can be quite difficult & at first was quite hostile to the staff, as he felt he had been pushed from pillar to post. However the way they have taken care of him has been fantastic. He was admitted with wounds caused by the lack of care
he had received previously. He has settled in very well now & has good rapports with the staff. He is like a different person. The care he receives is brilliant. His wounds have almost healed, which considering how bad they were is proof of the good care that is taken of him. I myself have always found the staff to be very personable, & nothing is too much trouble for them. This is especially good for me as I live over 200 miles away. It gives me peace of mind to know that my Dad is receiving this level of care
Reply from Jeena Jerry, The manager at Richmond Court Nursing Home

Thank you so much for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback. We sincerely appreciate you taking the time to review our service

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Review from J J (Brother of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Each time we visit, we are made very welcome. All the staff are very friendly and nothing is too much trouble for them. My sister is well looked after and cared for and seems to be happy when we visit.
A very good all-round service.
Reply from Jeena Jerry, The Manager at Richmond Court Nursing Home

Many thanks for your feedback, we are happy to hear that you are satisfied with our service , I will let all my team know about your kind words.

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Review from Steven S (Uncle of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased 10/10
Reply from The Manager, The Manager at Richmond Court Nursing Home

Many thanks for your feedback, we are happy to hear that you are satisfied with our service , I will let all my team know about your kind words.

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Review from Gina L (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom has been in this carehome for nearly a year, she has eventually settled well. The staff are very good for her and go above and beyond to do things for her, when shes feeling down. It is a very good care home, as they listen to the family and my mom gets what she wants.
Reply from The Manager, The Manager at Richmond Court Nursing Home

Thank you for your kind words, and we are pleased to hear that you are happy with our service. I will pass this message on to all my staff.

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Review from Samandip N (Granddaughter of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our family member is looked after and cared for really well at Richmond Court. Her needs are met culturally here and that ensures we feel relaxed when we leave her. The staff are always kind and open, the environment is friendly. We are grateful for the management, considering the needs of our loved
one as they are quite complex and emotional for the family. Thank you.
Reply from The Manager, The Manager at Richmond Court Nursing Home

Thank you so much for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback. We sincerely appreciate you taking the time to review our service

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Review from S K (Daughter of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience so far is that I'm happy with the care my father is having. Staff are friendly and helpful and management is very good as when I need to ask for anything regarding appointments etc. It is dealt with promptly. Management lets me know what is happening or any updates.
Overall we are happy
with the care given.
Reply from The Manager, The Manager at Richmond Court Nursing Home

Many thanks for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback. We sincerely appreciate you taking the time to review our service

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Review from Anthony C (Son of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mom has been in Richmond Court Nursing Home for just over a year. She has settled very well, I have no concerns for her. The staff are very good and helpful. I am very happy with the service.
Reply from Jeena Jerry, The Manager at Richmond Court Nursing Home

Thank you very much for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback. We sincerely appreciate you taking the time to review our service.

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Review from P S (Brother of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother was transferred directly from the hospital to Richmond Court Nursing Home. He was only there for a short time (a matter of weeks) until he passed. The staff showed great compassion and looked after him diligently as his health deteriorated. The care he received from all the staff was outstanding.
They treated him with great dignity through his final weeks. They kept the family as a whole informed and were always available for us when we needed information regarding his condition.
Reply from Jeena Jerry, The Manager at Richmond Court Nursing Home

Thank you so much for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback. We sincerely appreciate you taking the time to review our service.

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Review from S S (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father is happy and well cared for at Richmond Court Nursing Home. We have regular family meetings, where we can ask questions or raise concerns, and staff tell us about things that are happening at the nursing home. It is also good to meet and make friends with other families. We are invited to
all social events to be with our loved ones. Which we thoroughly enjoy
Reply from Jeena Jerry, The Manager at Richmond Court Nursing Home

Many thanks for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback.

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Review from D P (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are pleasant, very helpful and make residents plus visitors welcome. The building is slowly improving. It's just unfortunate everything my parent had to work all their life for has had to be sold for their 24 hour care and support.
Reply from Jeena Jerry, The Manager at Richmond Court Nursing Home

Thank you very much for your kind words. I will ensure all members of staff receive this wonderful feedback. We sincerely appreciate you taking the time to review our service.

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Review from S H (Daughter of Resident) published on 13 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Father was initially extremely difficult upon arriving here from another residential home. Relevant medical/mental health teams were contacted and support was put in place. Dad is now settled and I am more at ease. The staff are polite, happy, caring and kind, understanding my father's needs. The
manager is always available and attends to any issues and knows her residents.
Reply from Jeena Jerry, The Manager at Richmond Court Nursing Home

Thank you for your kind words. Your feedback is very important to us, and we are pleased to hear that you are happy with the service from us. I will pass this message on to all my team.

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Review from Bharat P (Son of Resident) published on 1 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
On behalf of my family, I would like to give a tremendous gratitude-filled thank you to all the staff at Richmond Court Nursing Home, for the dedicated loving care they provided to my mother.
My mother moved to RCNH in 2021, she had full mental ability but due to a deteriorating osteoarthritis, she
lost mobility and was bed-bound.
The home ensured she had regular seated sessions during the day, which was good for her posture and made meal times much easier. They maintained her hygiene and was always well dressed, often they would make her wear nice clothing and even paint her nails and provide subtle make-up to cheer her up. My mother always referred to the staff as her new family and always expressed to all family members not to worry about her, as she was happy and content here.
We did not live too far from the home and would visit on a regular basis, but the home still called us, if they had any concerns, just to give us peace of mind. Thank you for her precious final care.
Reply from Jeena Jerry, The Manager at Richmond Court Nursing Home

Thank you very much for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback. We sincerely appreciate you taking the time to review our service.

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Review from Amanda H (Daughter of Resident) published on 20 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Richmond Court Nursing Home exceeded all expectations. My dad arrived, and I was very anxious. My dad received amazing care and was well looked after. They were on top of his physical health and got him to the hospital promptly.
Two members of staff were amazing and friendly; they were all professional
and patient with my dad. The manager was very helpful and supportive.
Happy with everything.
Thank you, everybody.
Reply from Jeena Jerry, Manager at Richmond Court Nursing Home

Hi Amanda, thank you for your kind words, and we are pleased to hear that you had a good service from us. I will pass this message on to all my staff.

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Review from A H (Daughter of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very caring and are aware of the needs both of residents and relatives. The residents are treated calmly and with dignity. Staff make sure the residents are comfortable and are very sympathetic to them and their relatives. Staff keep relatives informed by phone/email.
Reply from Aneesh Thomas, Operations Manager at Richmond Court Nursing Home

Thank you for your time to write some kind words about the service. We are very glad to hear that you are happy with the service.

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Review from Carrie F (Niece of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very caring, always made sure my aunt has what she needs and they will always check on her well-being, making sure she is okay in herself. At mealtimes, they will always assist her with feeding. I also feel that is excellent how they treat her so nicely. The staff are all amazing but I
would like to give a special mention to the staff nurse who always goes out of her way to attend to Aunty.
Reply from Aneesh Thomas, Operations Manager at Richmond Court Nursing Home

Thank you, Carrie, for your kind words. We are glad to hear that you are happy with the service your aunty receives at Richmond Court.

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Review from Julie P (Daughter of Resident) published on 26 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom was in this care home for 2 and a half years she had dementia. We were all worried about how she would be as she was always a person who loved her home and family so we really didn’t think she would settle but we shouldn’t of worried. She loved it and soon felt at home and found an extra family
(the staff). They treated her so good nothing, was too much trouble for them and to be honest she could be trying at times, but they never ever lost patience with her. They are amazing, not only to Mom but to us all too. Always had time to talk and help us understand what was happening at every stage of her illness.
Sadly she passed away in June this year and the end-of-life care she received from there was second to none. They really are amazing and go above and beyond and do way more than they are paid for it. Definitely could do with some money spent on the building but the care that’s received you wouldn’t get anywhere else. We will always be so grateful to them all. Thank you.
Reply from Aneesh Thomas, Operations Manager at Richmond Court Nursing Home

Hi Julie,
thank you for your time to complete the review and your kind words. We are very glad to hear that you were happy with the service. We are continually working to enhance the décor of the building. I will pass your kind words to our staff.

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Review from Angela D (Daughter of Resident) published on 11 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very helpful staff. The place is clean everyone there has a caring attitude. No complaints at all. The rooms were clean. Happy with physio input. Choice of food was good. The nursing care was excellent and everyone was approachable.
Reply from Natalie Newell, Manager at Richmond Court Nursing Home

Thank you for your kind words. I am very pleased that you are happy with our service.

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Current Review Score: 9.5 (9.486)

Overview of Review Score

The Review Score of 9.5 (9.486) out of 10 for Richmond Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.486 for Richmond Court Nursing Home is calculated as follows: ( (115 Excellents x 5) + (82 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 210 Ratings = 4.486
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Richmond Court Nursing Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Feb 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Judith

Judith Baker

Job Title: Staff Nurse Joined: 2020

Hi, my name is Judy and I am one of the staff nurses at Richmond Court.
I enjoy looking after the residents and supporting all of their needs.
I am also the dignity champion here at Richmond.
I have also completed an end of life champion award which has made dealing with the poorly residents and offering support to the families helpful.

Bimla

Bimla Kumari

Job Title: Senior carer Joined: 1998

I have worked at Richmond court for over 30 years as a care assistant, I then worked my way up to a senior carer.
I enjoy my job and I love supporting and mentoring the junior staff.
The thing I like most about my job is working with the residents and making sure that they are happy.

Frequently Asked Questions about Richmond Court Nursing Home

What types of Care is Richmond Court Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Richmond Court Nursing Home have?

There are 35 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Richmond Court Nursing Home?

Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Richmond Court Nursing Home to the centre of West Bromwich?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Richmond Court Nursing Home to verify any information. View our terms and conditions. Richmond Court Nursing Home has an Enhanced Service - more info.