Richmond Court Nursing Home

33/35 Beeches Road, West Bromwich B70 6QE
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9.5 32 Reviews
  • Richmond Court Nursing Home, West Bromwich
Richmond Court Nursing Home on Beeches Road in West Bromwich provides nursing, residential, and dementia care, along with specialist support for people with physical and sensory disabilities, to up to 39 people. Following an inspection in February 2025, Richmond Court achieved an overall CQC rating of Good across all five domains, a significant achievement that reflects the hard work and commitment of the team under RDCP Care management.

Richmond Court is located immediately next door to Caldene Rest Home, its sister residential and dementia care home. Together, the two homes form the Beeches Road Care Campus, a genuinely unique care pathway where a resident can progress from residential to nursing care without changing their home, their team, or the community they have become part of.

The Beeches Road Care Campus is the most important thing to understand about Richmond Court. No other care provider in West Bromwich or the wider Sandwell area can offer the same: the ability to place a loved one in residential dementia care at Caldene, knowing that if their needs advance to nursing level, full clinical nursing care is available next door. No forced relocation. No new faces. No starting again. The same team, the same road, the same sense of home.

Richmond Court's February 2025 CQC Good rating across all domains is the result of a sustained programme of improvement under RDCP Care ownership. For families who may have been aware of the home's previous history, the current inspection outcome is the authoritative assessment of where Richmond Court stands today: Good in every domain.
Fees start from £950 per week for residential care and £1,100 per week for nursing care, with Funded Nursing Care available for eligible residents.
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Care Provided by Richmond Court Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £950
  • Self-Funded Residential Dementia Care: from £950
  • Self-Funded Nursing Care: from £1100
  • Self-Funded Nursing Dementia Care: from £1100

Please contact the home directly for fee inquiries, as this may change depends on the level of care needed for the service users.

The price(s) shown are provided by the care home. Contact Richmond Court Nursing Home for full pricing details and T&Cs.

Contact Richmond Court Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Richmond Court Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jeena Jerry (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1988

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (25)

Parking

  • Parking available onsite.

Richmond Court Nursing Home Reviews (32)

9.5

Richmond Court Nursing Home has a Review Score of 9.5 (9.482) out of 10, based on 24 reviews in the last 2 years.
Over all time Richmond Court Nursing Home has 32 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Richmond Court Nursing Home
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Total of 32, showing 21-32
Review from S S (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father is happy and well cared for at Richmond Court Nursing Home. We have regular family meetings, where we can ask questions or raise concerns, and staff tell us about things that are happening at the nursing home. It is also good to meet and make friends with other families. We are invited to
all social events to be with our loved ones. Which we thoroughly enjoy
Reply from Jeena Jerry, The Manager at Richmond Court Nursing HomeMany thanks for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback.
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Review from D P (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are pleasant, very helpful and make residents plus visitors welcome. The building is slowly improving. It's just unfortunate everything my parent had to work all their life for has had to be sold for their 24 hour care and support.
Reply from Jeena Jerry, The Manager at Richmond Court Nursing HomeThank you very much for your kind words. I will ensure all members of staff receive this wonderful feedback. We sincerely appreciate you taking the time to review our service.
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Review from S H (Daughter of Resident) published on 13 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Father was initially extremely difficult upon arriving here from another residential home. Relevant medical/mental health teams were contacted and support was put in place. Dad is now settled and I am more at ease. The staff are polite, happy, caring and kind, understanding my father's needs. The
manager is always available and attends to any issues and knows her residents.
Reply from Jeena Jerry, The Manager at Richmond Court Nursing HomeThank you for your kind words. Your feedback is very important to us, and we are pleased to hear that you are happy with the service from us. I will pass this message on to all my team.
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Review from Bharat P (Son of Resident) published on 1 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
On behalf of my family, I would like to give a tremendous gratitude-filled thank you to all the staff at Richmond Court Nursing Home, for the dedicated loving care they provided to my mother.
My mother moved to RCNH in 2021, she had full mental ability but due to a deteriorating osteoarthritis, she
lost mobility and was bed-bound.
The home ensured she had regular seated sessions during the day, which was good for her posture and made meal times much easier. They maintained her hygiene and was always well dressed, often they would make her wear nice clothing and even paint her nails and provide subtle make-up to cheer her up. My mother always referred to the staff as her new family and always expressed to all family members not to worry about her, as she was happy and content here.
We did not live too far from the home and would visit on a regular basis, but the home still called us, if they had any concerns, just to give us peace of mind. Thank you for her precious final care.
Reply from Jeena Jerry, The Manager at Richmond Court Nursing HomeThank you very much for your kind words. We are very happy to hear that you are satisfied with our service. I will ensure all members of staff receive this wonderful feedback. We sincerely appreciate you taking the time to review our service.
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Review from Amanda H (Daughter of Resident) published on 20 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Richmond Court Nursing Home exceeded all expectations. My dad arrived, and I was very anxious. My dad received amazing care and was well looked after. They were on top of his physical health and got him to the hospital promptly.
Two members of staff were amazing and friendly; they were all professional
and patient with my dad. The manager was very helpful and supportive.
Happy with everything.
Thank you, everybody.
Reply from Jeena Jerry, Manager at Richmond Court Nursing HomeHi Amanda, thank you for your kind words, and we are pleased to hear that you had a good service from us. I will pass this message on to all my staff.
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Review from A H (Daughter of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very caring and are aware of the needs both of residents and relatives. The residents are treated calmly and with dignity. Staff make sure the residents are comfortable and are very sympathetic to them and their relatives. Staff keep relatives informed by phone/email.
Reply from Aneesh Thomas, Operations Manager at Richmond Court Nursing HomeThank you for your time to write some kind words about the service. We are very glad to hear that you are happy with the service.
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Review from Julie P (Daughter of Resident) published on 26 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom was in this care home for 2 and a half years she had dementia. We were all worried about how she would be as she was always a person who loved her home and family so we really didn’t think she would settle but we shouldn’t of worried. She loved it and soon felt at home and found an extra family
(the staff). They treated her so good nothing, was too much trouble for them and to be honest she could be trying at times, but they never ever lost patience with her. They are amazing, not only to Mom but to us all too. Always had time to talk and help us understand what was happening at every stage of her illness.
Sadly she passed away in June this year and the end-of-life care she received from there was second to none. They really are amazing and go above and beyond and do way more than they are paid for it. Definitely could do with some money spent on the building but the care that’s received you wouldn’t get anywhere else. We will always be so grateful to them all. Thank you.
Reply from Aneesh Thomas, Operations Manager at Richmond Court Nursing HomeHi Julie,
thank you for your time to complete the review and your kind words. We are very glad to hear that you were happy with the service. We are continually working to enhance the décor of the building. I will pass your kind words to our staff.
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Review from Angela D (Daughter of Resident) published on 11 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very helpful staff. The place is clean everyone there has a caring attitude. No complaints at all. The rooms were clean. Happy with physio input. Choice of food was good. The nursing care was excellent and everyone was approachable.
Reply from Natalie Newell, Manager at Richmond Court Nursing HomeThank you for your kind words. I am very pleased that you are happy with our service.
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Review from J C (Wife of Resident) published on 22 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been looked after very well by all the hardworking staff in Richmond Court Nursing Home. He is very safe and the care staff do everything to ensure he is well-fed and happy. He takes part in activities and seems to enjoy them.
Reply from Natalie Newell, Manager at Richmond Court Nursing HomeThank you very much for your kind words and your positive review.
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Review from Leslie W (Daughter of Resident) published on 26 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very caring always welcoming to visitors, very efficient, and always call me if there is anything I need to know. Mom has been here for over 2 years and is well cared for and is in good health.
Reply from Natalie Newell, Manager at Richmond Court Nursing HomeThank you for your review and for your kind words.
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Review from Stephen B (Son of Resident) published on 26 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff were caring towards me on my visit, as was the care for my mother. Everything was clean although dated, the only thing I would say would be a TV/Radio in the room as when the door is closed it seems very isolated.
Reply from Natalie Newell, Manager at Richmond Court Nursing HomeThank you for your review. When the residents are admitted to the home they can either have a tv or radio. If a tv or radio is not available, the family are welcome to bring in their own tv or radio. The activities coordinator also carries out one to one activities every day and families are also able to have skype/video calls.
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Review from Vince T (Nephew of Resident) published on 9 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot recommend Richmond Court enough since my aunt has been there she has come on leaps and bounds from her previous bad experience at a independent living facility, all the staff that work there are wonderful, and take their time to make sure everyone is treated with the upper most respect and
dignity. We constantly receive photos or videos or video calls on a regular basis of the fun and interactive activities that all the residents are enjoying themselves you can see the wonderful smiles on everyone's faces.
With communication, there has never been an issue between ourselves and Richmond Court the phone is always answered within a few rings or we can contact them via WhatsApp or Facebook as well.
Reply from Natalie Newell, Manager at Richmond Court Nursing HomeThank you so much for your very kind words, I am very happy that you are pleased with our service.
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Current Review Score: 9.5 (9.482)

Overview of Review Score

The Review Score of 9.5 (9.482) out of 10 for Richmond Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.482 for Richmond Court Nursing Home is calculated as follows: ( (158 Excellents x 5) + (103 Goods x 4) + (15 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 280 Ratings = 4.482
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Richmond Court Nursing Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Feb 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Judith

Judith Baker

Job Title: Deputy Manager Joined: 2020

Hi, my name is Judy, and I am one of the staff nurses at Richmond Court.
I enjoy looking after the residents and supporting all of their needs.
I am also the dignity champion here at Richmond.
I have also completed an end-of-life champion award, which has made dealing with the poorly residents and offering support to the families helpful.

Bimla

Bimla Kumari

Job Title: Senior carer Joined: 1998

I have worked at Richmond court for over 30 years as a care assistant, I then worked my way up to a senior carer.
I enjoy my job and I love supporting and mentoring the junior staff.
The thing I like most about my job is working with the residents and making sure that they are happy.

Jeena

Jeena Jerry

Job Title: Home manager Joined: 2023

I began my career in care because I have always been driven by a desire to make a meaningful difference in people’s lives. I started as a Senior Carer and worked my way up, gaining a strong understanding of residents’ needs as well as developing my leadership skills. This progression has given me valuable experience in teamwork, improving service quality, and supporting individuals with complex care needs.


I was inspired to work in care by the opportunity to positively impact people’s lives every day. Supporting individuals to maintain dignity, independence, and quality of life is incredibly rewarding. What I enjoy most in my role now is developing and supporting my team, watching them grow in confidence and skills, and knowing that this directly improves the quality of care our residents receive.


My key strengths include leadership, team development, and building strong, trusting relationships with residents, families, and colleagues. I have experience in managing care quality, supporting staff through constructive feedback, and ensuring compliance with regulations and best practice. I am particularly passionate about delivering person-centred care and creating a culture where staff feel valued, supported, and empowered to do their best.


My approach is centred on compassion, communication, and collaboration. For residents, I focus on understanding their individual needs, preferences, and life stories to ensure care is meaningful and tailored. With families, I prioritise openness and trust, keeping them informed and involved. With my team, I lead by example, remaining approachable and supportive while setting clear expectations. I believe in empowering staff, recognising their contributions, and creating a positive and inclusive environment where everyone feels respected and motivated.


A value I strongly live by is treating others with kindness and respect. Outside of work, I enjoy spending time with my family and value maintaining a healthy work-life balance, which helps me stay positive, focused, and fully present in my role.

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