Richmond Court Nursing Home

33/35 Beeches Road, West Bromwich B70 6QE
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9.5 24 Reviews
  • Richmond Court Nursing Home, West Bromwich
Richmond Court Nursing Home is based in the Sandwell area of West Bromwich.

Person-centred care is delivered by a motivated staff team, who treat residents with dignity and respect at all times.

The home is warm and friendly and staff do their best to make resident's feel like they are at home.

The home's chef creates a daily menu of tasty and nutritious food for residents to enjoy.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 39 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £950
  • Self-Funded Residential Dementia Care: from £950
  • Self-Funded Nursing Care: from £1100
  • Self-Funded Nursing Dementia Care: from £1100

Please contact the home directly for fee inquiries, as this may change depends on the level of care needed for the service users.

These prices are only a guideline, please contact Richmond Court Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Jeena Jerry (Manager)

Local Authority / Social Services

Admission Criteria

  • Over 60 Years
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1988

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (25)

Parking

  • Parking available onsite.

Richmond Court Nursing Home Reviews (24)

9.5

Richmond Court Nursing Home has a Review Score of 9.5 (9.486) out of 10, based on 18 reviews in the last 2 years.
Over all time Richmond Court Nursing Home has 24 reviews.

Overall Experience
  • 12
  • 12
  • 0
  • 0
  • 0
Date Published
  • 24
  • 9
  • 15
  • 18
  • 6
Reviewer Connection to Richmond Court Nursing Home
  • 13
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 24, showing 21-24
Review from J C (Wife of Resident) published on 22 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been looked after very well by all the hardworking staff in Richmond Court Nursing Home. He is very safe and the care staff do everything to ensure he is well-fed and happy. He takes part in activities and seems to enjoy them.
Reply from Natalie Newell, Manager at Richmond Court Nursing Home

Thank you very much for your kind words and your positive review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Leslie W (Daughter of Resident) published on 26 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very caring always welcoming to visitors, very efficient, and always call me if there is anything I need to know. Mom has been here for over 2 years and is well cared for and is in good health.
Reply from Natalie Newell, Manager at Richmond Court Nursing Home

Thank you for your review and for your kind words.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen B (Son of Resident) published on 26 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff were caring towards me on my visit, as was the care for my mother. Everything was clean although dated, the only thing I would say would be a TV/Radio in the room as when the door is closed it seems very isolated.
Reply from Natalie Newell, Manager at Richmond Court Nursing Home

Thank you for your review. When the residents are admitted to the home they can either have a tv or radio. If a tv or radio is not available, the family are welcome to bring in their own tv or radio. The activities coordinator also carries out one to one activities every day and families are also able to have skype/video calls.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vince T (Nephew of Resident) published on 9 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot recommend Richmond Court enough since my aunt has been there she has come on leaps and bounds from her previous bad experience at a independent living facility, all the staff that work there are wonderful, and take their time to make sure everyone is treated with the upper most respect and
dignity. We constantly receive photos or videos or video calls on a regular basis of the fun and interactive activities that all the residents are enjoying themselves you can see the wonderful smiles on everyone's faces.
With communication, there has never been an issue between ourselves and Richmond Court the phone is always answered within a few rings or we can contact them via WhatsApp or Facebook as well.
Reply from Natalie Newell, Manager at Richmond Court Nursing Home

Thank you so much for your very kind words, I am very happy that you are pleased with our service.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.486)

Overview of Review Score

The Review Score of 9.5 (9.486) out of 10 for Richmond Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.486 for Richmond Court Nursing Home is calculated as follows: ( (115 Excellents x 5) + (82 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 210 Ratings = 4.486
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Richmond Court Nursing Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Feb 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Judith

Judith Baker

Job Title: Staff Nurse Joined: 2020

Hi, my name is Judy and I am one of the staff nurses at Richmond Court.
I enjoy looking after the residents and supporting all of their needs.
I am also the dignity champion here at Richmond.
I have also completed an end of life champion award which has made dealing with the poorly residents and offering support to the families helpful.

Bimla

Bimla Kumari

Job Title: Senior carer Joined: 1998

I have worked at Richmond court for over 30 years as a care assistant, I then worked my way up to a senior carer.
I enjoy my job and I love supporting and mentoring the junior staff.
The thing I like most about my job is working with the residents and making sure that they are happy.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Richmond Court Nursing Home to verify any information. View our terms and conditions. Richmond Court Nursing Home has an Enhanced Service - more info.