Submit a Review for Brownhills Nursing Home
29/31 Hednesford Road, Brownhills, Walsall, WS8 7LS
View full details of Brownhills Nursing HomeLatest Reviews for Brownhills Nursing Home
08 January 2026
Spoke to manager who was helpful and amenable. The nursing home was clean and tidy and seemed recently refurbished and re-decorated. The staff including carers are always polite to me, a visitor, ask me if I need any help such as showing me where to go, would I like a hot drink. They seemed to treat
my sister, the patient, very kindly and with respect. Overall I was very favourably impressed.
29 December 2025
We cannot praise the staff here enough. We was so anxious about my uncle coming to this home after a horrible experience we had in the last home he was in for assessment but as soon as we stepped into the home all our worries disappeared.
The staff are so approachable and nothing seems to be too
much for them. My uncle settled in straight away.
We always know what's going on with our uncle as we get told either by a phone call or in person.
The meals smell and look tasty which my uncle eats with gusto.
What really makes this home is the staff and we thank them for the care they give him.
04 November 2025
Great staff ,attentive , compassionate & pro active serving the residence with dignity, co ordinating & delivering a scheduled regular time table surrounding meals cleaning & events, whilst dealing with an ever changing busy demanding workload, continually updating family with conditions &
situations regarding improvements & deteriorations, a huge thank you to all concerned at brownhills looking after John over the last 18 months, Many Thanks Alan.
18 September 2025
My godmother feels comfortable here, is happy with activities , food. likes staff. feels her room is a good siz. No concerns.
12 September 2025
My mom arrived at the home in Jan this year after a period of time in Hospital. Mom was there for five months before she sadly passed away. I cannot fault any staff that cared for her and felt she was cared for like her own family would have done. Everyone was approachable and would always make time
to answer any questions and would support mom with anything we asked of them. The management made us feel welcome from the start. We are so glad mom got to spend her last few months here and would highly recommend this home if anyone was looking in the future.
28 August 2025
We are very happy that out mum who is 95 now is here at this nursing home. It is always a stress to find a nursing home for your loved ones
The staff and the carers are attentive and make our mum feel as though she was at home.
Our mum has two families now and we can't be happier knowing our mum
is being looked after.
28 August 2025
My nan has been a resident for 6 months now. The staff are very approachable and friendly. They always listen to my concerns and do their best to fix any issues that arise.
The overall care is very good, the ward round with the nurse and GP is well co-ordinated and I am informed of any changes.
28 August 2025
All the staff are kind, caring, patient and have all the time in the world, not only for the residents, but also for the visitors.
The level of care, understanding and the willingness to make the residents as comfortable as possible is second to none.
23 April 2018
All of the staff, nurses, carers, maintenance man, administrator and manager have been excellent to us as visitors. They are always readily available to discuss situations concerning our resident, my sister. As one walks through the home it is noticeable that it is attractively decorated and is
always clean and tidy. Carers can frequently be seen attending sensitively to the personal needs of residents. The food looks appetising and staff always consult residents on their preferences.
23 April 2018
My mother has been a resident for more than 2 and a half years. I have not had any reason to submit a complaint about her care in that time. The building is always clean and there are never any "untoward" smells.
In recent weeks staff have been more pro-active towards resident needs.
05 September 2016
Excellent facilities, staff, accommodation and meals etc.
24 March 2016
Mother admitted direct from hospital in December 2012 extremely poorly. Staff very understanding and helpful with advice as nursing home had not previously been considered. Everyone very welcoming and mum settled quite quickly, given circumstances. Against the odds Mum has continued to thrive
under the excellent care and attention she has received. On the appointment of the current manager, Marlene, a number of improvements were noted - little touches that made the atmosphere more homely eg tablecloths in dining room, flowers on tables and in reception, a general tidying of public areas and themed events - "picnic table" cruets for the summer, historic photos on display, halloween decor, etc.
Recently Marlene has been extremely helpful in arranging and settling mother-in-law in for respite, again admitted direct from hospital.
Cannot fault any member of this team - a gem of a find for those seeking a safe haven for their relatives.
Latest Reviews for Brownhills Nursing Home
08 January 2026
Spoke to manager who was helpful and amenable. The nursing home was clean and tidy and seemed recently refurbished and re-decorated. The staff including carers are always polite to me, a visitor, ask me if I need any help such as showing me where to go, would I like a hot drink. They seemed to treat
my sister, the patient, very kindly and with respect. Overall I was very favourably impressed.
29 December 2025
We cannot praise the staff here enough. We was so anxious about my uncle coming to this home after a horrible experience we had in the last home he was in for assessment but as soon as we stepped into the home all our worries disappeared.
The staff are so approachable and nothing seems to be too
much for them. My uncle settled in straight away.
We always know what's going on with our uncle as we get told either by a phone call or in person.
The meals smell and look tasty which my uncle eats with gusto.
What really makes this home is the staff and we thank them for the care they give him.
04 November 2025
Great staff ,attentive , compassionate & pro active serving the residence with dignity, co ordinating & delivering a scheduled regular time table surrounding meals cleaning & events, whilst dealing with an ever changing busy demanding workload, continually updating family with conditions &
situations regarding improvements & deteriorations, a huge thank you to all concerned at brownhills looking after John over the last 18 months, Many Thanks Alan.
18 September 2025
My godmother feels comfortable here, is happy with activities , food. likes staff. feels her room is a good siz. No concerns.
12 September 2025
My mom arrived at the home in Jan this year after a period of time in Hospital. Mom was there for five months before she sadly passed away. I cannot fault any staff that cared for her and felt she was cared for like her own family would have done. Everyone was approachable and would always make time
to answer any questions and would support mom with anything we asked of them. The management made us feel welcome from the start. We are so glad mom got to spend her last few months here and would highly recommend this home if anyone was looking in the future.
28 August 2025
We are very happy that out mum who is 95 now is here at this nursing home. It is always a stress to find a nursing home for your loved ones
The staff and the carers are attentive and make our mum feel as though she was at home.
Our mum has two families now and we can't be happier knowing our mum
is being looked after.
28 August 2025
My nan has been a resident for 6 months now. The staff are very approachable and friendly. They always listen to my concerns and do their best to fix any issues that arise.
The overall care is very good, the ward round with the nurse and GP is well co-ordinated and I am informed of any changes.
28 August 2025
All the staff are kind, caring, patient and have all the time in the world, not only for the residents, but also for the visitors.
The level of care, understanding and the willingness to make the residents as comfortable as possible is second to none.
23 April 2018
All of the staff, nurses, carers, maintenance man, administrator and manager have been excellent to us as visitors. They are always readily available to discuss situations concerning our resident, my sister. As one walks through the home it is noticeable that it is attractively decorated and is
always clean and tidy. Carers can frequently be seen attending sensitively to the personal needs of residents. The food looks appetising and staff always consult residents on their preferences.
23 April 2018
My mother has been a resident for more than 2 and a half years. I have not had any reason to submit a complaint about her care in that time. The building is always clean and there are never any "untoward" smells.
In recent weeks staff have been more pro-active towards resident needs.
05 September 2016
Excellent facilities, staff, accommodation and meals etc.
24 March 2016
Mother admitted direct from hospital in December 2012 extremely poorly. Staff very understanding and helpful with advice as nursing home had not previously been considered. Everyone very welcoming and mum settled quite quickly, given circumstances. Against the odds Mum has continued to thrive
under the excellent care and attention she has received. On the appointment of the current manager, Marlene, a number of improvements were noted - little touches that made the atmosphere more homely eg tablecloths in dining room, flowers on tables and in reception, a general tidying of public areas and themed events - "picnic table" cruets for the summer, historic photos on display, halloween decor, etc.
Recently Marlene has been extremely helpful in arranging and settling mother-in-law in for respite, again admitted direct from hospital.
Cannot fault any member of this team - a gem of a find for those seeking a safe haven for their relatives.