29/31 Hednesford Road, Brownhills, Walsall, WS8 7LS
View Full Details of Brownhills Nursing HomeMy mom arrived at the home in Jan this year after a period of time in Hospital. Mom was there for five months before she sadly passed away. I cannot fault any staff that cared for her and felt she was cared for like her own family would have done. Everyone was approachable and would always make time to answer any questions and would support mom with anything we asked of them. The management made us feel welcome from the start. We are so glad mom got to spend her last few months here and would highly recommend this home if anyone was looking in the future.
We are very happy that out mum who is 95 now is here at this nursing home. It is always a stress to find a nursing home for your loved ones The staff and the carers are attentive and make our mum feel as though she was at home. Our mum has two families now and we can't be happier knowing our mum is being looked after.
My nan has been a resident for 6 months now. The staff are very approachable and friendly. They always listen to my concerns and do their best to fix any issues that arise. The overall care is very good, the ward round with the nurse and GP is well co-ordinated and I am informed of any changes.
All the staff are kind, caring, patient and have all the time in the world, not only for the residents, but also for the visitors. The level of care, understanding and the willingness to make the residents as comfortable as possible is second to none.
All of the staff, nurses, carers, maintenance man, administrator and manager have been excellent to us as visitors. They are always readily available to discuss situations concerning our resident, my sister. As one walks through the home it is noticeable that it is attractively decorated and is always clean and tidy. Carers can frequently be seen attending sensitively to the personal needs of residents. The food looks appetising and staff always consult residents on their preferences.
My mother has been a resident for more than 2 and a half years. I have not had any reason to submit a complaint about her care in that time. The building is always clean and there are never any "untoward" smells. In recent weeks staff have been more pro-active towards resident needs.
Excellent facilities, staff, accommodation and meals etc.
Mother admitted direct from hospital in December 2012 extremely poorly. Staff very understanding and helpful with advice as nursing home had not previously been considered. Everyone very welcoming and mum settled quite quickly, given circumstances. Against the odds Mum has continued to thrive under the excellent care and attention she has received. On the appointment of the current manager, Marlene, a number of improvements were noted - little touches that made the atmosphere more homely eg tablecloths in dining room, flowers on tables and in reception, a general tidying of public areas and themed events - "picnic table" cruets for the summer, historic photos on display, halloween decor, etc. Recently Marlene has been extremely helpful in arranging and settling mother-in-law in for respite, again admitted direct from hospital. Cannot fault any member of this team - a gem of a find for those seeking a safe haven for their relatives.
My mom arrived at the home in Jan this year after a period of time in Hospital. Mom was there for five months before she sadly passed away. I cannot fault any staff that cared for her and felt she was cared for like her own family would have done. Everyone was approachable and would always make time to answer any questions and would support mom with anything we asked of them. The management made us feel welcome from the start. We are so glad mom got to spend her last few months here and would highly recommend this home if anyone was looking in the future.
We are very happy that out mum who is 95 now is here at this nursing home. It is always a stress to find a nursing home for your loved ones The staff and the carers are attentive and make our mum feel as though she was at home. Our mum has two families now and we can't be happier knowing our mum is being looked after.
My nan has been a resident for 6 months now. The staff are very approachable and friendly. They always listen to my concerns and do their best to fix any issues that arise. The overall care is very good, the ward round with the nurse and GP is well co-ordinated and I am informed of any changes.
All the staff are kind, caring, patient and have all the time in the world, not only for the residents, but also for the visitors. The level of care, understanding and the willingness to make the residents as comfortable as possible is second to none.
All of the staff, nurses, carers, maintenance man, administrator and manager have been excellent to us as visitors. They are always readily available to discuss situations concerning our resident, my sister. As one walks through the home it is noticeable that it is attractively decorated and is always clean and tidy. Carers can frequently be seen attending sensitively to the personal needs of residents. The food looks appetising and staff always consult residents on their preferences.
My mother has been a resident for more than 2 and a half years. I have not had any reason to submit a complaint about her care in that time. The building is always clean and there are never any "untoward" smells. In recent weeks staff have been more pro-active towards resident needs.
Excellent facilities, staff, accommodation and meals etc.
Mother admitted direct from hospital in December 2012 extremely poorly. Staff very understanding and helpful with advice as nursing home had not previously been considered. Everyone very welcoming and mum settled quite quickly, given circumstances. Against the odds Mum has continued to thrive under the excellent care and attention she has received. On the appointment of the current manager, Marlene, a number of improvements were noted - little touches that made the atmosphere more homely eg tablecloths in dining room, flowers on tables and in reception, a general tidying of public areas and themed events - "picnic table" cruets for the summer, historic photos on display, halloween decor, etc. Recently Marlene has been extremely helpful in arranging and settling mother-in-law in for respite, again admitted direct from hospital. Cannot fault any member of this team - a gem of a find for those seeking a safe haven for their relatives.