Brownhills Nursing Home

29/31 Hednesford Road, Brownhills, Walsall WS8 7LS
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8.8 12 Reviews
  • Brownhills Nursing Home, Walsall
Brownhills Nursing Home provides high-quality, compassionate care within a safe, welcoming, and homely environment. The focus is on ensuring every resident feels valued, respected, and comfortable in their surroundings.

The home specialises in personalised nursing, residential, and dementia care, tailored to each individual’s needs, preferences, and life history. An experienced and highly trained team works closely with residents, families, and healthcare professionals to promote dignity, independence, and overall wellbeing.

Recognising that moving into a care home is a significant transition, great importance is placed on creating a warm and supportive atmosphere. Strong relationships between residents, families, and staff are central to the culture of the home.

Comfortable accommodation, engaging activities, and meaningful social opportunities are provided to enhance daily life. Residents are encouraged to continue hobbies, celebrate special occasions, and enjoy companionship in a supportive setting.

Brownhills Nursing Home is known for a caring and respectful approach, where kindness and compassion underpin daily practice. Families can feel reassured that loved ones are safe, supported, and receiving attentive, person-centred care.
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Care Provided by Brownhills Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1053 – £1134
  • Self-Funded Residential Dementia Care: £1107 – £1188
  • Self-Funded Nursing Care: £1134 – £1215
  • Self-Funded Nursing Dementia Care: £1134 – £1215

Funded Nursing Care (FNC) payments from the NHS do NOT form part of the weekly agreed fee. This payment is received directly by the home from the NHS.

The price(s) shown are provided by the care home. Contact Brownhills Nursing Home for full pricing details and T&Cs.

Contact Brownhills Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Brownhills Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tracey Arms (Registered Care Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (22)

Visiting

  • There are no requirements surrounding visiting. Visitors can visit at any time.

Parking

  • Onsite parking is available.

Brownhills Nursing Home Reviews (12)

8.8

Brownhills Nursing Home has a Review Score of 8.8 (8.757) out of 10, based on 8 reviews in the last 2 years.
Over all time Brownhills Nursing Home has 12 reviews.

Overall Experience
  • 7
  • 4
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Date Published
  • 12
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Reviewer Connection to Brownhills Nursing Home
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Total of 12, showing 1-12
Review from P R (Brother of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Spoke to manager who was helpful and amenable. The nursing home was clean and tidy and seemed recently refurbished and re-decorated. The staff including carers are always polite to me, a visitor, ask me if I need any help such as showing me where to go, would I like a hot drink. They seemed to treat
my sister, the patient, very kindly and with respect. Overall I was very favourably impressed.
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Review from Christine R (Niece of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot praise the staff here enough. We was so anxious about my uncle coming to this home after a horrible experience we had in the last home he was in for assessment but as soon as we stepped into the home all our worries disappeared.
The staff are so approachable and nothing seems to be too much
for them. My uncle settled in straight away.
We always know what's going on with our uncle as we get told either by a phone call or in person.
The meals smell and look tasty which my uncle eats with gusto.
What really makes this home is the staff and we thank them for the care they give him.
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Review from Alan S (Stepson of Resident) published on 4 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great staff ,attentive , compassionate & pro active serving the residence with dignity, co ordinating & delivering a scheduled regular time table surrounding meals cleaning & events, whilst dealing with an ever changing busy demanding workload, continually updating family with conditions & situations
regarding improvements & deteriorations, a huge thank you to all concerned at brownhills looking after John over the last 18 months, Many Thanks Alan.
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Review from S R (Goddaughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My godmother feels comfortable here, is happy with activities , food. likes staff. feels her room is a good siz. No concerns.
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Review from Tina C (Daughter of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom arrived at the home in Jan this year after a period of time in Hospital. Mom was there for five months before she sadly passed away. I cannot fault any staff that cared for her and felt she was cared for like her own family would have done. Everyone was approachable and would always make time
to answer any questions and would support mom with anything we asked of them. The management made us feel welcome from the start. We are so glad mom got to spend her last few months here and would highly recommend this home if anyone was looking in the future.
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Review from L C (Son of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy that out mum who is 95 now is here at this nursing home. It is always a stress to find a nursing home for your loved ones
The staff and the carers are attentive and make our mum feel as though she was at home.
Our mum has two families now and we can't be happier knowing our mum is
being looked after.
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Review from D R (Granddaughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My nan has been a resident for 6 months now. The staff are very approachable and friendly. They always listen to my concerns and do their best to fix any issues that arise.
The overall care is very good, the ward round with the nurse and GP is well co-ordinated and I am informed of any changes.
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Review from David H (Son of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are kind, caring, patient and have all the time in the world, not only for the residents, but also for the visitors.
The level of care, understanding and the willingness to make the residents as comfortable as possible is second to none.
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Review from Peter R (Brother of Resident) published on 23 April 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
All of the staff, nurses, carers, maintenance man, administrator and manager have been excellent to us as visitors. They are always readily available to discuss situations concerning our resident, my sister. As one walks through the home it is noticeable that it is attractively decorated and is always
clean and tidy. Carers can frequently be seen attending sensitively to the personal needs of residents. The food looks appetising and staff always consult residents on their preferences.
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Review from John B (Son of Resident) published on 23 April 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident for more than 2 and a half years. I have not had any reason to submit a complaint about her care in that time. The building is always clean and there are never any "untoward" smells.
In recent weeks staff have been more pro-active towards resident needs.
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Review from Leonard B (Resident) published on 5 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities, staff, accommodation and meals etc.
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Review from E (Daughter of Resident) published on 24 March 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mother admitted direct from hospital in December 2012 extremely poorly. Staff very understanding and helpful with advice as nursing home had not previously been considered. Everyone very welcoming and mum settled quite quickly, given circumstances. Against the odds Mum has continued to thrive under
the excellent care and attention she has received. On the appointment of the current manager, Marlene, a number of improvements were noted - little touches that made the atmosphere more homely eg tablecloths in dining room, flowers on tables and in reception, a general tidying of public areas and themed events - "picnic table" cruets for the summer, historic photos on display, halloween decor, etc.


Recently Marlene has been extremely helpful in arranging and settling mother-in-law in for respite, again admitted direct from hospital.


Cannot fault any member of this team - a gem of a find for those seeking a safe haven for their relatives.

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Current Review Score: 8.8 (8.757)

Overview of Review Score

The Review Score of 8.8 (8.757) out of 10 for Brownhills Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.457 for Brownhills Nursing Home is calculated as follows: ( (60 Excellents x 5) + (17 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 94 Ratings = 4.457
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.3 Points relating to the number of positive Reviews for Brownhills Nursing Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 7 Positive Reviews ÷ 10 = 0.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Nov 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Tracey

Tracey Arms

Job Title: Registered Manager Joined: 2016

Tracey joined Brownhills Nursing Home in 2016 and brings almost 30 years of experience in management to her role. A qualified Registered Mental Health Nurse, Tracey has spent her career dedicated to ensuring residents and their families receive the very best care and support.


She’s passionate about creating a true “home from home” environment, where everyone feels comfortable, valued, and well looked after. Tracey takes pride in leading a caring, compassionate team that always puts people first.


“Brownhills Nursing Home should always feel like home — warm, welcoming, and full of care.”

Diana

Diana Walton

Job Title: Deputy Manager Joined: 2022

Diana joined Brownhills Nursing Home in 2022 and is a qualified Registered General Nurse with a background in cancer care. She brings a wealth of clinical knowledge and compassion to her role as Deputy Manager, supporting both residents and staff to ensure the highest standards of care are maintained.


Diana is passionate about creating a happy, homely atmosphere where residents feel safe, comfortable, and well cared for. She understands how important it is for families to feel reassured, and works hard to ensure the home is always a warm and welcoming place for everyone who visits.

Rebecca

Rebecca Cooper

Job Title: Administrator Joined: 2016

Becky joined our team in 2016 and is often the first friendly face you’ll see when visiting the home. With over 12 years’ experience in administration and a Level 3 qualification in Business Administration, she keeps everything running smoothly behind the scenes.


Before joining the care sector, Becky worked in school administration, where she discovered her love of helping people and creating a welcoming environment. She enjoys getting to know residents, families, and visitors, and takes pride in offering a service that’s both professional and personal.


“It’s the little things that make the biggest difference — a smile, a chat, or helping someone feel at ease when coming to the home.”

Aleyamma

Aleyamma Chandapillai

Job Title: Clinical Lead Joined: 2001

Jessie has been a valued member of the Brownhills Nursing Home team since November 2001, bringing with her over 20 years of experience as a qualified Registered General Nurse. As Clinical Lead, she plays a key role in ensuring residents receive the highest standards of care every day.


Jessie is passionate about promoting dignity, respect, and person-centred care, and is known for her wealth of knowledge and approachable nature. She is always on hand to support both residents and staff, helping to create a calm, caring, and professional environment throughout the home

Frequently Asked Questions about Brownhills Nursing Home

What types of Care is Brownhills Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brownhills Nursing Home have?

There are 44 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Brownhills Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brownhills Nursing Home to the centre of Walsall?

5.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brownhills Nursing Home to verify any information. View our terms and conditions. Brownhills Nursing Home has an Enhanced Service - more info.