Submit a Review for Richmond Hall
81-83 Stonnall Road, Aldridge, Walsall, WS9 8JZ
View full details of Richmond HallLatest Reviews for Richmond Hall
15 January 2026
My brother David was in for care in his final weeks, the staff are the best, should be up there when it comes to care he was loved till he took his last breathe, and the care they gave to us as a family was way beyond, what we expected it's like a family there god bless them all x
16 December 2025
My terminally ill brother-in-law was recently admitted here from hospital, where we were told that he would not survive for more than 4 or 5 weeks. Thanks to the excellent care he was given, he lived for almost 10 weeks. The staff ensured that we were there at the end and for that we are all
eternally grateful. As a family we cannot thank the staff enough for their kindness, care and professionalism .
12 November 2025
I submitted a review in July 2025 due to my wife being given a short time to live, however due to the excellent care she she received from everyone, carers, nursing staff and even the cleaning staff, she lived well beyond the expected time, being comfortable and pain free.
I spent around 450 hours
sat with my wife and never once had any concerns regarding her care, repositioned on time every time, hygiene levels for her maintained to the highest level, help with feeding, one of most impressive thing was all the staff caring for her, every one always had a smile and such a caring compassionate approach so gentle and kind.
My wife went into Richmond Hall with complex, challenging nursing and caring needs and as those complexities and challenges got greater, the more all the staff excelled in there efforts to keep her to the highest standard of care possible, all of them were brilliant.
The care given at the end of my wife's life was amazing, compassionate loving and caring
THANK YOU ALL
18 September 2025
I am very satisfied with the care my mother received. All the staff were wonderful and very caring. When my mother died (96) the staff were very empathetic to me and all help I needed was provided.
31 July 2025
My mom and dad are currently residing at Richmond hall and this place is a little gem. They are both really happy there and above all feel safe and loved. Their rooms are lovely and the food I am told is delicious and plentiful. The staff are a cracking team from the domestics through to the carers
and nurses. Activities are plentiful and every occasion is celebrated. It's a pleasure to visit them and always leave feeling calm and uplifted. Keep up the good work Richmond Hall.
23 July 2025
Our Step-father, grand-father spent the last few months of his life here and although he wasn't happy not being able to get around as much, he was so very comfortable and well looked after there. The building, grounds and decor was lovely. But what truly made it outstanding was the amazing staff. To
me they genuinely enjoyed their job and wanted to be there and help. They were very caring, patient, kind and professional. They even made our relatives welcome. There was always someone to ask a question, get his oxygen tidy the room whatever we needed. I will truly miss your smiling faces, jokes and compassion so I've booked my place and hope to see you in about 20 years. Kind regards
21 May 2025
The care and compassion that has been shown to our dad has been brilliant. It's very comforting for our family to know that our dad is very well cared for and happy.
All the staff are friendly and always ready to help if you have a query .
It was a hard decision to send dad into care and never
thought he would settle as well as he has .
Many thanks to all the staff
24 April 2025
Mom looked after very well, after hospital treatment with palliative care. I live away and could not get to mum as much as I wanted but her care was second to none. Staff all friendly and cared for her very very well. On my visits I was told everything I needed to know and her care carried on even
though I was there. Many Many thanks to all.
10 March 2025
Mom was placed into this care home by the local council and we are so glad she was, the staff were so caring looking after my mom in her last few months. Everytime a carer walked into moms room there would always be a big smile on moms face. We were also impressed with the activities and the effort
that went into decorating the home for xmas and easter etc. The other good thing was all food was cooked on site and always smelt very good, no pre packed food here. Altogether a very nice place!
13 February 2025
Mom was moved from hospital to Richmond House for end of life care, to be honest I can't recommend enough. The whole team from the individual carers through to the domestic staff, catering, management, doctors and nurses were absolutely brilliant, I can't thank them enough.
08 January 2025
Dad was only at Richmond Hall for a few days but the care and support he and we received at a very difficult time was outstanding. Everybody was helpful and considerate. Taking care of every need. Very highly recommended.
02 January 2025
My husband was only in for 2 nights but the care and attention the carers showed my husband and myself was lovely. They rang me to go asap to see my husband before he passed away. They were so kind giving us all the time with him, never rushed us and brought tea and coffee for us. Thank you to all
the staff.
16 October 2024
Our dear friend moved into Richmond Hall nursing home in August 2024, from the local hospital she had been battling complexed cancers for over four years. Going into Richmond Hall was like a dream come true for her and all of us. All the staff were so kind to everyone one of us nothing was too much
trouble. She had a lovely sunny room and nothing was ever too much trouble from any of the staff.
Food was also excellent home cooked.
The end-of-life care was so loving and kind couldn't have asked for more.
Thank you all so much.
10 October 2024
My mom was taken into Richmond Hall care home for palliative care following a hospital stay.
I don't think it's possible to explain in words what a wonderful experience it was from start to finish.
When she came out of hospital she was very ill but with the care and compassion shown by all of the
team she bounced back and I honestly believe they extended her life by several weeks.
She enjoyed her meals there, especially the breakfast, and felt completely at home and comfortable.
As a safeguarding consultant, I talk often about person-centred care and The Care Act 6 principles and I can honestly say that Richmond Hall takes it to the next level.
On her last day, the family was welcomed to sit with her day and night, staff were very caring and supportive, and they offered us food and drinks so we didn't need to leave her side.
I will really miss the staff at Richmond Hall even though she was only there for 6 weeks, they became an extended family to us all.
30 September 2024
Richmond Hall gives a caring and patient and professional service to residents.
30 September 2024
My dad has been residing at Richmond Hall for 3 years now. I am so happy with how they treat my dad with love, respect and courteousness, I wouldn't wish him to be anywhere else. The staff are truly amazing.
23 May 2024
My sister has needed nursing care for the 7 years she spent in Richmond Hall. I am so thankful I found it for her all those years ago. She was treated with love and care throughout. I was kept informed of her health issues when necessary and the staff were kind and helpful to us and others whenever
we visited. We will miss them all. Many have been working there for years, a tribute to their working environment and management. The staff appeared well supported by their local GP. The accommodation was pleasant, spacious and always clean.
09 May 2024
My father was so very happy during his 5 years at Richmond Hall, and I was also happy and confident in all the care he received. He had excellent relationships with all the staff.
They treated him with dignity and respect.
I knew I could leave him after visits, in their care, knowing that they had
his best interest and welfare at heart. They were very friendly and caring towards me and all of the family and kept us up to date with everything we needed to know. I will miss them all.
08 April 2024
I have got say that the care my aunty received by the dedicated staff at Richmond Hall was exceptional and I can’t fault anything they did for her. I would like to give them a glowing reference and would recommend them to anyone looking for a place to look after a loved one.
08 April 2024
I would like to thank the dedicated staff and management at Richmond Hall for the way they cared for my husband’s aunt. They were compassionate, helpful and patient all through her stay there, and looked after us right to the end. Thank you.
Latest Reviews for Richmond Hall
15 January 2026
My brother David was in for care in his final weeks, the staff are the best, should be up there when it comes to care he was loved till he took his last breathe, and the care they gave to us as a family was way beyond, what we expected it's like a family there god bless them all x
16 December 2025
My terminally ill brother-in-law was recently admitted here from hospital, where we were told that he would not survive for more than 4 or 5 weeks. Thanks to the excellent care he was given, he lived for almost 10 weeks. The staff ensured that we were there at the end and for that we are all
eternally grateful. As a family we cannot thank the staff enough for their kindness, care and professionalism .
12 November 2025
I submitted a review in July 2025 due to my wife being given a short time to live, however due to the excellent care she she received from everyone, carers, nursing staff and even the cleaning staff, she lived well beyond the expected time, being comfortable and pain free.
I spent around 450 hours
sat with my wife and never once had any concerns regarding her care, repositioned on time every time, hygiene levels for her maintained to the highest level, help with feeding, one of most impressive thing was all the staff caring for her, every one always had a smile and such a caring compassionate approach so gentle and kind.
My wife went into Richmond Hall with complex, challenging nursing and caring needs and as those complexities and challenges got greater, the more all the staff excelled in there efforts to keep her to the highest standard of care possible, all of them were brilliant.
The care given at the end of my wife's life was amazing, compassionate loving and caring
THANK YOU ALL
18 September 2025
I am very satisfied with the care my mother received. All the staff were wonderful and very caring. When my mother died (96) the staff were very empathetic to me and all help I needed was provided.
31 July 2025
My mom and dad are currently residing at Richmond hall and this place is a little gem. They are both really happy there and above all feel safe and loved. Their rooms are lovely and the food I am told is delicious and plentiful. The staff are a cracking team from the domestics through to the carers
and nurses. Activities are plentiful and every occasion is celebrated. It's a pleasure to visit them and always leave feeling calm and uplifted. Keep up the good work Richmond Hall.
23 July 2025
Our Step-father, grand-father spent the last few months of his life here and although he wasn't happy not being able to get around as much, he was so very comfortable and well looked after there. The building, grounds and decor was lovely. But what truly made it outstanding was the amazing staff. To
me they genuinely enjoyed their job and wanted to be there and help. They were very caring, patient, kind and professional. They even made our relatives welcome. There was always someone to ask a question, get his oxygen tidy the room whatever we needed. I will truly miss your smiling faces, jokes and compassion so I've booked my place and hope to see you in about 20 years. Kind regards
21 May 2025
The care and compassion that has been shown to our dad has been brilliant. It's very comforting for our family to know that our dad is very well cared for and happy.
All the staff are friendly and always ready to help if you have a query .
It was a hard decision to send dad into care and never
thought he would settle as well as he has .
Many thanks to all the staff
24 April 2025
Mom looked after very well, after hospital treatment with palliative care. I live away and could not get to mum as much as I wanted but her care was second to none. Staff all friendly and cared for her very very well. On my visits I was told everything I needed to know and her care carried on even
though I was there. Many Many thanks to all.
10 March 2025
Mom was placed into this care home by the local council and we are so glad she was, the staff were so caring looking after my mom in her last few months. Everytime a carer walked into moms room there would always be a big smile on moms face. We were also impressed with the activities and the effort
that went into decorating the home for xmas and easter etc. The other good thing was all food was cooked on site and always smelt very good, no pre packed food here. Altogether a very nice place!
13 February 2025
Mom was moved from hospital to Richmond House for end of life care, to be honest I can't recommend enough. The whole team from the individual carers through to the domestic staff, catering, management, doctors and nurses were absolutely brilliant, I can't thank them enough.
08 January 2025
Dad was only at Richmond Hall for a few days but the care and support he and we received at a very difficult time was outstanding. Everybody was helpful and considerate. Taking care of every need. Very highly recommended.
02 January 2025
My husband was only in for 2 nights but the care and attention the carers showed my husband and myself was lovely. They rang me to go asap to see my husband before he passed away. They were so kind giving us all the time with him, never rushed us and brought tea and coffee for us. Thank you to all
the staff.
16 October 2024
Our dear friend moved into Richmond Hall nursing home in August 2024, from the local hospital she had been battling complexed cancers for over four years. Going into Richmond Hall was like a dream come true for her and all of us. All the staff were so kind to everyone one of us nothing was too much
trouble. She had a lovely sunny room and nothing was ever too much trouble from any of the staff.
Food was also excellent home cooked.
The end-of-life care was so loving and kind couldn't have asked for more.
Thank you all so much.
10 October 2024
My mom was taken into Richmond Hall care home for palliative care following a hospital stay.
I don't think it's possible to explain in words what a wonderful experience it was from start to finish.
When she came out of hospital she was very ill but with the care and compassion shown by all of the
team she bounced back and I honestly believe they extended her life by several weeks.
She enjoyed her meals there, especially the breakfast, and felt completely at home and comfortable.
As a safeguarding consultant, I talk often about person-centred care and The Care Act 6 principles and I can honestly say that Richmond Hall takes it to the next level.
On her last day, the family was welcomed to sit with her day and night, staff were very caring and supportive, and they offered us food and drinks so we didn't need to leave her side.
I will really miss the staff at Richmond Hall even though she was only there for 6 weeks, they became an extended family to us all.
30 September 2024
Richmond Hall gives a caring and patient and professional service to residents.
30 September 2024
My dad has been residing at Richmond Hall for 3 years now. I am so happy with how they treat my dad with love, respect and courteousness, I wouldn't wish him to be anywhere else. The staff are truly amazing.
23 May 2024
My sister has needed nursing care for the 7 years she spent in Richmond Hall. I am so thankful I found it for her all those years ago. She was treated with love and care throughout. I was kept informed of her health issues when necessary and the staff were kind and helpful to us and others whenever
we visited. We will miss them all. Many have been working there for years, a tribute to their working environment and management. The staff appeared well supported by their local GP. The accommodation was pleasant, spacious and always clean.
09 May 2024
My father was so very happy during his 5 years at Richmond Hall, and I was also happy and confident in all the care he received. He had excellent relationships with all the staff.
They treated him with dignity and respect.
I knew I could leave him after visits, in their care, knowing that they had
his best interest and welfare at heart. They were very friendly and caring towards me and all of the family and kept us up to date with everything we needed to know. I will miss them all.
08 April 2024
I have got say that the care my aunty received by the dedicated staff at Richmond Hall was exceptional and I can’t fault anything they did for her. I would like to give them a glowing reference and would recommend them to anyone looking for a place to look after a loved one.
08 April 2024
I would like to thank the dedicated staff and management at Richmond Hall for the way they cared for my husband’s aunt. They were compassionate, helpful and patient all through her stay there, and looked after us right to the end. Thank you.