Fees are discussed during a viewing of the home, when we have more information about care needs.
Visiting is anytime up until 7pm at night. Visitors at mealtimes are discouraged unless agreed with the nurse in charge prior to visiting
Parking onsite
Richmond Hall has a Review Score of 9.6 (9.619) out of 10, based on 26 reviews in the last 2 years.
Over all time Richmond Hall has 41 reviews.
5.0 out of 5
Thank you so much for your lovely words. I am proud of the Richmond Hall team, and so happy that your parents are happy and feel safe too. We are not perfect but we try our best. I will pass this onto the staff team.
5.0 out of 5
Thank you for your kind review. I will pass this onto the staff who loved him very much. Don't be a stranger, you are welcome here anytime.
5.0 out of 5
It is our absolute honour to care for your wife. I am so glad you can sleep well knowing she is cared for and loved here. You also bring joy to us when you visit. So thank you for that. I will pass your review onto staff.
5.0 out of 5
It is always a hard decision to make coming into a Care Home. Your kind words mean a lot to us all. I will be sure to pass this onto the staff, and we are glad you feel your Dad has been well cared for.
5.0 out of 5
Thank you for your review of Richmond Hall and the care given to your Mom. It was a pleasure to care for her. I will pass your kind words on to the staff.
5.0 out of 5
Thankyou for your kind review, its a pleasure to know that your Mom was happy with us. I will pass this on to all the staff.
5.0 out of 5
Thank you so much for the lovely review of Richmond Hall and its staff. We pride ourselves on giving the best care we can and it was an honour to care for your Mom. I will pass this review to the staff to see.
5.0 out of 5
Thank you for your recent review, and we are glad you feel that your Dad was cared for whilst at Richmond Hall. Our deepest condolences go out to you and your family.
4.0 out of 5
Thank you for the kind words in your review. We are sorry we didn't get to know you both for longer. Our deep condolence's for the loss of your husband. I will pass your thanks onto the staff.
5.0 out of 5
I shall pass your kind words onto the staff. Many thanks
5.0 out of 5
What a fantastic heartfelt review. It's reviews like this that make our days worthwhile. It is always our absolute pleasure to care for people who come to live with us at Richmond Hall. Don't miss us too much, please come and visit if you feel able to at any time. I will pass this on to the staff so they are aware. Thank you once again.
5.0 out of 5
Thank you for your kind words. I will pass onto all the staff team.
5.0 out of 5
It is a pleasure to look after your dad, he makes us smile every day. I will pass on your lovely comments to the staff.
5.0 out of 5
Thank you so much for those wonderful kind words. It's reviews like this, and of course our lovely residents that make the job worth doing. We will miss you too just like we will miss your sister. Please visit us anytime you feel able.
5.0 out of 5
Thank you for such kind words. We all loved your dad very much and he will be greatly missed by us all. Please come and visit us again when you feel able.
5.0 out of 5
That is very kind of you. It was our absolute pleasure to care for your aunty.
5.0 out of 5
It was our pleasure to look after her. Thank you for your kind review.
5.0 out of 5
Thank you so much for such a lovely review. It was our pleasure to look after your husband who we miss very much.
3.0 out of 5
Thank you for your review. We are glad you are happy with the service we offer.
4.0 out of 5
Thank you for your kind words. We are so pleased that your mom is happy and content at Richmond Hall.
The Review Score of 9.6 (9.619) out of 10 for Richmond Hall is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Karen has managed Richmond Hall since it opened in 2008 and is passionate about the care for the elderly. This is one of two services Karen manages. Karen's dedication is unmatched as a home manager, she takes on the role of a person of support, guidance and counselling for her staff; nothing is ever too much to ask.
As a qualified nurse, Karen recognises the importance of quality nursing care and works to maintain high standards within the home. Care of the Elderly has been Karen's focus since the beginning of her carer and has worked with older people for over 30 years.
Personally, Karen has a love of horses and her new Bulldog. She has three children and two grandchildren. Karen is proud that one of her daughters has followed in her footsteps and is now a qualified Mental health Nurse.
Sasha is the unit manager of Strawberry Fields dementia unit located on the first floor of the home. Sasha has been a qualified nurse for over a year now and has previously worked in a senior career before returning to her new role after completing her studies.
The unit manager has responsibilities to overview all care for residents living at the home on this unit. This includes their physical and mental health/wellbeing. Medication, GP reviews, general observations, wound care and mental health reviews. Each individual is treated using a person-centred approach to meet all their holistic needs whilst staying at Richmond Hall either permanently, respite or most recently D2A placements.
A favourite quote from our unit manager is " Individuals who have dementia have not approached the end of their life but instead started a new stage in their life we must adapt to ensure they can live a fulfilled life"
Qualifications: BNurs Hons in Mental Health Nursing
Linda has been working at the home for several years where she began a career in the previous ICT Unit and was promoted to Care co-ordinator. The ICT Unit had stopped and Linda was promoted to the role of Support Manager she works between both floors dementia and general.
Linda has built good working relationships with other professionals and liaises brilliantly with other families. She is a Train the trainer in moving and handling, she, therefore, trains all staff who work at Richmond Hall to ensure safe and effective moving and handling skills are practised and maintained. Linda is a link worker for infection control with our local hospital Walsall Manor. Part of her role is to assist management to interview new staff, provide training, give care standards packages for new beginners who have no qualifications in care, completing audits.
Linda is a very keen karaoke singer and can often be found singing and entertaining our residents. She also took time during 'lockdown' due to covid restrictions to broaden her abilities and step up as the hairdresser at the home, Linda loves to make others happy and laugh.
Ros is the unit manager for the general unit located on the ground and lower ground floor. Ros worked in the home in 2008 as a nurse caring for the elderly. She had previously completed her district training also and worked in the community for some time.
The unit manager has responsibilities to overview all care for residents living at the home on this unit. This includes their physical and mental health/wellbeing. Medication, GP reviews, general observations, wound care and mental health reviews. Each resident has their needs tailored to meet their personal needs, views and beliefs to ensure our care is person-centred.
Ros loves her holidays away, especially in the countryside where it is quiet. She also likes karaoke her favourite song being dancing queen.
Qualification: Registered General Nurse
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