Richmond Hall

Mum was only with you since Friday last week but your staff are exceptional. Such care and, attention to detail outstanding. Mu family were in overwhelmed by your caring attitude to us all. Amazing place. We send you all our love. Tracy daughter of Joan. Xxx

Just want to say how brilliant the staff was to my grandad they kept him lovely and clean was always sitting with him and was so caring to us as a family. My grandad sadly died but defiantly made his last days cared for and peaceful - just thank you staff at Richmond Hall.

My father was moved to Richmond Hall for palliative care, and spent his last 10 days receiving the very best of care. All staff were very attentive and treated him with the utmost respect. I can never thank all staff enough for their exemplary care, and for the compassion shown to all of us.

I cannot thank everyone enough for the compassion, respect and support they have shown my grandad and our family.

Many many heartfelt thanks and best wishes to you all.

Every member of staff I came into contact with was kind, considerate and very compassionate. My mom had fantastic care for the last few weeks of her life whilst being at the home and was very comfortable. Richmond Hall Care Home is truly a home from home for residents.

My brother David was in for care in his final weeks, the staff are the best, should be up there when it comes to care he was loved till he took his last breathe, and the care they gave to us as a family was way beyond, what we expected it's like a family there god bless them all x

My terminally ill brother-in-law was recently admitted here from hospital, where we were told that he would not survive for more than 4 or 5 weeks. Thanks to the excellent care he was given, he lived for almost 10 weeks. The staff ensured that we were there at the end and for that we are all eternally grateful. As a family we cannot thank the staff enough for their kindness, care and professionalism .

THANK YOU ALL

I am very satisfied with the care my mother received. All the staff were wonderful and very caring. When my mother died (96) the staff were very empathetic to me and all help I needed was provided.

My mom and dad are currently residing at Richmond hall and this place is a little gem. They are both really happy there and above all feel safe and loved. Their rooms are lovely and the food I am told is delicious and plentiful. The staff are a cracking team from the domestics through to the carers and nurses. Activities are plentiful and every occasion is celebrated. It's a pleasure to visit them and always leave feeling calm and uplifted. Keep up the good work Richmond Hall.

Our Step-father, grand-father spent the last few months of his life here and although he wasn't happy not being able to get around as much, he was so very comfortable and well looked after there. The building, grounds and decor was lovely. But what truly made it outstanding was the amazing staff. To me they genuinely enjoyed their job and wanted to be there and help. They were very caring, patient, kind and professional. They even made our relatives welcome. There was always someone to ask a question, get his oxygen tidy the room whatever we needed. I will truly miss your smiling faces, jokes and compassion so I've booked my place and hope to see you in about 20 years. Kind regards

Many thanks to all the staff

Mom looked after very well, after hospital treatment with palliative care. I live away and could not get to mum as much as I wanted but her care was second to none. Staff all friendly and cared for her very very well. On my visits I was told everything I needed to know and her care carried on even though I was there. Many Many thanks to all.

Mom was placed into this care home by the local council and we are so glad she was, the staff were so caring looking after my mom in her last few months. Everytime a carer walked into moms room there would always be a big smile on moms face. We were also impressed with the activities and the effort that went into decorating the home for xmas and easter etc. The other good thing was all food was cooked on site and always smelt very good, no pre packed food here. Altogether a very nice place!

Mom was moved from hospital to Richmond House for end of life care, to be honest I can't recommend enough. The whole team from the individual carers through to the domestic staff, catering, management, doctors and nurses were absolutely brilliant, I can't thank them enough.

Dad was only at Richmond Hall for a few days but the care and support he and we received at a very difficult time was outstanding. Everybody was helpful and considerate. Taking care of every need. Very highly recommended.

My husband was only in for 2 nights but the care and attention the carers showed my husband and myself was lovely. They rang me to go asap to see my husband before he passed away. They were so kind giving us all the time with him, never rushed us and brought tea and coffee for us. Thank you to all the staff.

Thank you all so much.

I will really miss the staff at Richmond Hall even though she was only there for 6 weeks, they became an extended family to us all.