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A qualified team takes the opinions of residents and their loved ones seriously, whilst keeping regular assessments of any developing needs.
Many specialist needs can be supported, such as Parkinson's, stroke care and sensory impairments.
Richmond...
Care Provided by Richmond Hall
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are discussed during a viewing of the home, when we have more information about care needs.
The price(s) shown are provided by the care home. Contact Richmond Hall for full pricing details and T&Cs.
Contact Richmond Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Regal Care Ltd
- Private Owned
Person in charge
- Karen Beale(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2008
- Number of floors: 3
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (18)
Visiting
- Visiting is anytime up until 7pm at night. Visitors at mealtimes are discouraged unless agreed with the nurse in charge prior to visiting
Parking
- Parking onsite
Richmond Hall Reviews (49)
Richmond Hall has a Review Score of 9.8 (9.849) out of 10, based on 21 reviews in the last 2 years.
Over all time Richmond Hall has 49 reviews.
Just want to say how brilliant the staff was to my grandad they kept him lovely and clean was always sitting with him and was so caring to us as a family. My grandad sadly died but defiantly made his last days cared for and peaceful - just thank you staff at Richmond Hall.
Thank you for your kind review. I shall pass your comments onto the staff.
My father was moved to Richmond Hall for palliative care, and spent his last 10 days receiving the very best of care. All staff were very attentive and treated him with the utmost respect. I can never thank all staff enough for their exemplary care, and for the compassion shown to all of us.
Thank you for your review. Unfortunately we didn't have long to really get to know your Dad, but he impacted us all in a positive way during his stay. Such a strong man. I will pass this onto the staff.
Everyone is treated with dignity, respect and genuine care, which has made an incredibly difficult time much easier for us. The management team are approachable, hands on when needed, and have kept us well informed throughout. Their leadership is clearly reflected in the high standards of care provided.
One thing that really stands out is that many of the staff have worked here for years. When you speak to the carers, they have nothing but positive things to say about the management and genuinely enjoy working there. That says a great deal about the culture of the home and, in turn, the quality of care residents receive.
I cannot thank everyone enough for the compassion, respect and support they have shown my grandad and our family.
Thank you for your kind review, although we didn't know your grandad for long he found a special place in our hearts. He was clearly loved very much by his family and I know he waited for you at the end. He was comforted by your presence and knew he was loved. If you ever need anything we are only a phone call away. I will pass your review onto the staff.
From the outset, the staff and management team treated him with the utmost respect and care.
The level of attention for all family members given was magnificent, we were kept briefed on all aspects of his care throughout and were always available to answer any queries we had.
I will never be able to express the gratitude I feel for the way we were treated,
Many many heartfelt thanks and best wishes to you all.
It was an absolute honour to care for your Dad, and what a wonderful name too ! I will pass your kind review onto the staff.
Every member of staff I came into contact with was kind, considerate and very compassionate. My mom had fantastic care for the last few weeks of her life whilst being at the home and was very comfortable. Richmond Hall Care Home is truly a home from home for residents.
Thank you for your kind review. I will pass this onto the staff who I know will appreciate the positive feedback. The staff were happy and honoured to look after your Mom.
My brother David was in for care in his final weeks, the staff are the best, should be up there when it comes to care he was loved till he took his last breathe, and the care they gave to us as a family was way beyond, what we expected it's like a family there god bless them all x
Thank you for your kind review. We pride ourselves in our family atmosphere, and are so glad our residents and their families feel that way too. Your brother was a pleasure to care for and will be missed.
My terminally ill brother-in-law was recently admitted here from hospital, where we were told that he would not survive for more than 4 or 5 weeks. Thanks to the excellent care he was given, he lived for almost 10 weeks. The staff ensured that we were there at the end and for that we are all eternally grateful. As a family we cannot thank the staff enough for their kindness, care and professionalism .
Thank you for such a kind review. The staff always welcome these positive feedbacks. It was our honour to care for him during the later stage of his life. I will pass this onto the staff.
I spent around 450 hours sat with my wife and never once had any concerns regarding her care, repositioned on time every time, hygiene levels for her maintained to the highest level, help with feeding, one of most impressive thing was all the staff caring for her, every one always had a smile and such a caring compassionate approach so gentle and kind.
My wife went into Richmond Hall with complex, challenging nursing and caring needs and as those complexities and challenges got greater, the more all the staff excelled in there efforts to keep her to the highest standard of care possible, all of them were brilliant.
The care given at the end of my wife's life was amazing, compassionate loving and caring
THANK YOU ALL
Oh Ken, Thank you so much for this lovely review. We do try our hardest to care for those in our home, and their loved ones. Your wife and the family - you included will always have a special place in our hearts. Don't be a stranger there is always a glass of lemonade here for you !
I am very satisfied with the care my mother received. All the staff were wonderful and very caring. When my mother died (96) the staff were very empathetic to me and all help I needed was provided.
Thank you for your review. It was a pleasure caring for you Mom, the staff were very fond of her. I will pass your kind words to the staff.
My mom and dad are currently residing at Richmond hall and this place is a little gem. They are both really happy there and above all feel safe and loved. Their rooms are lovely and the food I am told is delicious and plentiful. The staff are a cracking team from the domestics through to the carers and nurses. Activities are plentiful and every occasion is celebrated. It's a pleasure to visit them and always leave feeling calm and uplifted. Keep up the good work Richmond Hall.
Thank you so much for your lovely words. I am proud of the Richmond Hall team, and so happy that your parents are happy and feel safe too. We are not perfect but we try our best. I will pass this onto the staff team.
Our Step-father, grand-father spent the last few months of his life here and although he wasn't happy not being able to get around as much, he was so very comfortable and well looked after there. The building, grounds and decor was lovely. But what truly made it outstanding was the amazing staff. To me they genuinely enjoyed their job and wanted to be there and help. They were very caring, patient, kind and professional. They even made our relatives welcome. There was always someone to ask a question, get his oxygen tidy the room whatever we needed. I will truly miss your smiling faces, jokes and compassion so I've booked my place and hope to see you in about 20 years. Kind regards
Thank you for your kind review. I will pass this onto the staff who loved him very much. Don't be a stranger, you are welcome here anytime.
All the staff are friendly and always ready to help if you have a query .
It was a hard decision to send dad into care and never thought he would settle as well as he has .
Many thanks to all the staff
It is always a hard decision to make coming into a Care Home. Your kind words mean a lot to us all. I will be sure to pass this onto the staff, and we are glad you feel your Dad has been well cared for.
Mom looked after very well, after hospital treatment with palliative care. I live away and could not get to mum as much as I wanted but her care was second to none. Staff all friendly and cared for her very very well. On my visits I was told everything I needed to know and her care carried on even though I was there. Many Many thanks to all.
Thank you for your review of Richmond Hall and the care given to your Mom. It was a pleasure to care for her. I will pass your kind words on to the staff.
Mom was placed into this care home by the local council and we are so glad she was, the staff were so caring looking after my mom in her last few months. Everytime a carer walked into moms room there would always be a big smile on moms face. We were also impressed with the activities and the effort that went into decorating the home for xmas and easter etc. The other good thing was all food was cooked on site and always smelt very good, no pre packed food here. Altogether a very nice place!
Thankyou for your kind review, its a pleasure to know that your Mom was happy with us. I will pass this on to all the staff.
Mom was moved from hospital to Richmond House for end of life care, to be honest I can't recommend enough. The whole team from the individual carers through to the domestic staff, catering, management, doctors and nurses were absolutely brilliant, I can't thank them enough.
Thank you so much for the lovely review of Richmond Hall and its staff. We pride ourselves on giving the best care we can and it was an honour to care for your Mom. I will pass this review to the staff to see.
Dad was only at Richmond Hall for a few days but the care and support he and we received at a very difficult time was outstanding. Everybody was helpful and considerate. Taking care of every need. Very highly recommended.
Thank you for your recent review, and we are glad you feel that your Dad was cared for whilst at Richmond Hall. Our deepest condolences go out to you and your family.
My husband was only in for 2 nights but the care and attention the carers showed my husband and myself was lovely. They rang me to go asap to see my husband before he passed away. They were so kind giving us all the time with him, never rushed us and brought tea and coffee for us. Thank you to all the staff.
Thank you for the kind words in your review. We are sorry we didn't get to know you both for longer. Our deep condolence's for the loss of your husband. I will pass your thanks onto the staff.
Food was also excellent home cooked.
The end-of-life care was so loving and kind couldn't have asked for more.
Thank you all so much.
I shall pass your kind words onto the staff. Many thanks
I don't think it's possible to explain in words what a wonderful experience it was from start to finish.
When she came out of hospital she was very ill but with the care and compassion shown by all of the team she bounced back and I honestly believe they extended her life by several weeks.
She enjoyed her meals there, especially the breakfast, and felt completely at home and comfortable.
As a safeguarding consultant, I talk often about person-centred care and The Care Act 6 principles and I can honestly say that Richmond Hall takes it to the next level.
On her last day, the family was welcomed to sit with her day and night, staff were very caring and supportive, and they offered us food and drinks so we didn't need to leave her side.
I will really miss the staff at Richmond Hall even though she was only there for 6 weeks, they became an extended family to us all.
What a fantastic heartfelt review. It's reviews like this that make our days worthwhile. It is always our absolute pleasure to care for people who come to live with us at Richmond Hall. Don't miss us too much, please come and visit if you feel able to at any time. I will pass this on to the staff so they are aware. Thank you once again.
Richmond Hall gives a caring and patient and professional service to residents.
Thank you for your kind words. I will pass onto all the staff team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Richmond Hall.
There are no upcoming events for Richmond Hall.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Richmond Hall.
Accreditations
There are no accreditations posted yet for Richmond Hall.
Meet the Team (4)

Karen has managed Richmond Hall since it opened in 2008 and is passionate about caring for the elderly. T Karen's dedication is unmatched as a home manager; she takes on the role of a person of support, guidance and counselling for her staff; nothing is ever too much to ask.
As a qualified nurse, Karen recognises the importance of quality nursing care and works to maintain high standards within the home. Care of the Elderly has been Karen's focus since the beginning of her career, and she has worked with older people for over 30 years.
Personally, Karen has a love of horses and her Bulldog. She has three children and three grandchildren. Karen is proud that one of her daughters has followed in her footsteps and is now a qualified Mental Health Nurse.

Sasha is the Deputy Manager of Richmond Hall. Sasha has been a qualified nurse for over three years now and has previously worked in a senior career before returning to her new role after completing her studies.
The Deputy Manager has responsibilities to oversee all care for residents living at the home. This includes their physical and mental health/wellbeing. Medication, GP reviews, general observations, wound care and mental health reviews. Each individual is treated using a person-centred approach to meet all their holistic needs whilst staying at Richmond Hall, either permanently, respite or most recently, D2A placements.
A favourite quote from our Deputy Manager is " Individuals who have dementia have not approached the end of their life but instead started a new stage in their life, we must adapt to ensure they can live a fulfilled life"
Qualifications: BNurs Hons in Mental Health Nursing

Linda has been working at the home for several years where she began a career in the previous ICT Unit and was promoted to Care co-ordinator. The ICT Unit had stopped and Linda was promoted to the role of Support Manager she works between both floors dementia and general.
Linda has built good working relationships with other professionals and liaises brilliantly with other families. She is a Train the trainer in moving and handling, she, therefore, trains all staff who work at Richmond Hall to ensure safe and effective moving and handling skills are practised and maintained. Linda is a link worker for infection control with our local hospital Walsall Manor. Part of her role is to assist management to interview new staff, provide training, give care standards packages for new beginners who have no qualifications in care, completing audits.
Linda is a very keen karaoke singer and can often be found singing and entertaining our residents. She also took time during 'lockdown' due to covid restrictions to broaden her abilities and step up as the hairdresser at the home, Linda loves to make others happy and laugh.

Ros is the unit manager for the general unit located on the ground and lower ground floor. Ros worked in the home in 2008 as a nurse caring for the elderly. She had previously completed her district training also and worked in the community for some time.
The unit manager has responsibilities to overview all care for residents living at the home on this unit. This includes their physical and mental health/wellbeing. Medication, GP reviews, general observations, wound care and mental health reviews. Each resident has their needs tailored to meet their personal needs, views and beliefs to ensure our care is person-centred.
Ros loves her holidays away, especially in the countryside where it is quiet. She also likes karaoke her favourite song being dancing queen.
Qualification: Registered General Nurse
Frequently Asked Questions about Richmond Hall
What types of Care is Richmond Hall registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Richmond Hall have?
There are 64 Single Rooms.
What are the Facilities & Services at Richmond Hall?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Richmond Hall to the centre of Walsall?
3.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Richmond Hall to verify any information. View our terms and conditions. Richmond Hall has an Enhanced Service -more info.