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Richmond Hall

81-83 Stonnall Road, Aldridge, Walsall, West Midlands WS9 8JZ
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Richmond Hall, Walsall
Richmond Hall, Walsall
Richmond Hall, Walsall

Richmond Hall carries out a high standard of care within homely and comfortable surroundings, supporting residents to achieve their maximum potential and independence from a friendly team of staff while tailoring care packages that suit the individual.

A qualified team takes the opinions of residents and their loved ones seriously, whilst keeping regular assessments of any developing needs.

Many specialist needs can be supported, such as Parkinson's, stroke care and sensory impairments.

Richmond...  

Care Provided by Richmond Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,363From £1,363
Residential Dementia CareFrom £1,363From £1,363
Nursing CareFrom £1,363From £1,363
Nursing Dementia CareFrom £1,363From £1,363

Fees are discussed during a viewing of the home, when we have more information about care needs.

Contact Richmond Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Karen Beale(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2008
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (18)

Visiting

  • Visiting is anytime up until 7pm at night. Visitors at mealtimes are discouraged unless agreed with the nurse in charge prior to visiting

Parking

  • Parking onsite

Richmond Hall Reviews (49)

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9.8

Richmond Hall has a Review Score of 9.8 (9.849) out of 10, based on 21 reviews in the last 2 years. Over all time Richmond Hall has 49 reviews.

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Showing 49 reviews matching selected criteria
Review from T B (Daughter of Resident) published on 30 September 2024 Submitted via Postal Card
Overall Experience

My dad has been residing at Richmond Hall for 3 years now. I am so happy with how they treat my dad with love, respect and courteousness, I wouldn't wish him to be anywhere else. The staff are truly amazing.

Reply from Karen Beale, Manager at Richmond Hall

It is a pleasure to look after your dad, he makes us smile every day. I will pass on your lovely comments to the staff.

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Review from Judith D (Sister of Resident) published on 23 May 2024 Submitted via Website
Overall Experience

My sister has needed nursing care for the 7 years she spent in Richmond Hall. I am so thankful I found it for her all those years ago. She was treated with love and care throughout. I was kept informed of her health issues when necessary and the staff were kind and helpful to us and others whenever we visited. We will miss them all. Many have been working there for years, a tribute to their working environment and management. The staff appeared well supported by their local GP. The accommodation was pleasant, spacious and always clean.

Reply from Karen Beale, Manager at Richmond Hall

Thank you so much for those wonderful kind words. It's reviews like this, and of course our lovely residents that make the job worth doing. We will miss you too just like we will miss your sister. Please visit us anytime you feel able.

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Review from Michelle B (Daughter of Resident) published on 9 May 2024 Submitted via Postal Card
Overall Experience
My father was so very happy during his 5 years at Richmond Hall, and I was also happy and confident in all the care he received. He had excellent relationships with all the staff.
They treated him with dignity and respect.

I knew I could leave him after visits, in their care, knowing that they had his best interest and welfare at heart. They were very friendly and caring towards me and all of the family and kept us up to date with everything we needed to know. I will miss them all.

Reply from Karen Beale, Manager at Richmond Hall

Thank you for such kind words. We all loved your dad very much and he will be greatly missed by us all. Please come and visit us again when you feel able.

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Review from Ian W (Nephew of Resident) published on 8 April 2024 Submitted via Website
Overall Experience

I have got say that the care my aunty received by the dedicated staff at Richmond Hall was exceptional and I can’t fault anything they did for her. I would like to give them a glowing reference and would recommend them to anyone looking for a place to look after a loved one.

Reply from Karen Beale, Manager at Richmond Hall

That is very kind of you. It was our absolute pleasure to care for your aunty.

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Review from J W (Relative of Resident) published on 8 April 2024 Submitted via Website
Overall Experience

I would like to thank the dedicated staff and management at Richmond Hall for the way they cared for my husband’s aunt. They were compassionate, helpful and patient all through her stay there, and looked after us right to the end. Thank you.

Reply from Karen Beale, Manager at Richmond Hall

It was our pleasure to look after her. Thank you for your kind review.

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Review from B A (Wife of Resident) published on 21 March 2024 Submitted via Postal Card
Overall Experience

When you walked in all the staff said hello and had a lovely smile. A lovely welcome and all were wonderful to my husband until he passed away. Thanks to you all.

Reply from Karen Beale, Manager at Richmond Hall

Thank you so much for such a lovely review. It was our pleasure to look after your husband who we miss very much.

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Review from Trevor S (Husband of Resident) published on 6 March 2024 Submitted via Postal Card
Overall Experience

Place is good.

Reply from Karen Beale, Manager at Richmond Hall

Thank you for your review. We are glad you are happy with the service we offer.

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Review from D B (Daughter of Resident) published on 29 February 2024 Submitted via Postal Card
Overall Experience
My mom is well looked after.
She is very content.
The activities are very good and varied.

The home always smells nice and clean.

Reply from Karen Beale, Manager at Richmond Hall

Thank you for your kind words. We are so pleased that your mom is happy and content at Richmond Hall.

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Review from Dorothy C (Resident / Service User) published on 29 February 2024 Submitted via Postal Card
Overall Experience
Very happy. Plenty of help.

Staff all very good and helpful.

Reply from Karen Beale, Manager at Richmond Hall

Thank you, Dorothy. Glad you are very happy at Richmond Hall.

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Review from G H (Resident / Service User) published on 29 February 2024 Submitted via Postal Card
Overall Experience
They are very good to me and they are very patient. I am happy and comfortable. I like talking to them, don't want to go anywhere else.

Staff are very good and understanding to me.

Reply from Karen Beale, Manager at Richmond Hall

It's nice to hear that you are happy at Richmond Hall and that you like the staff - they like you too! Thank you for your kind words.

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Review from Dorothy T (Resident / Service User) published on 29 February 2024 Submitted via Postal Card
Overall Experience

All the staff are very kind and considerate and are happy to have a chat. I do feel that there should be improvements to the shower room.

Reply from Karen Beale, Manager at Richmond Hall

Thank you Dorothy for your review. We have taken note regarding your comment about the shower room, this will be discussed at the next management meeting. Glad you are happy with the staff that look after you.

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Review from M H (Sister of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience

A big thank you to all staff at Richmond Hall, my brother has only been a resident here for a few months, we have found all staff welcoming, hard-working and inclusive. My brother has excellent care, he is happy constantly, responds well to all staff as he feels safe and knows his needs will always be met.

Reply from Karen Beale, Manager at Richmond Hall

It’s our absolute pleasure to look after your brother and we are glad that he feels safe and well cared for. Thank you for your kind words.

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Review from G W (Sister of Resident) published on 26 January 2024 Submitted via Postal Card
Overall Experience

Very welcoming staff and kept me informed about everything.

Reply from Karen Beale, Manager at Richmond Hall

Thank you for your review. If you have any comments that would help us to improve our services, please get in touch.

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Review from Mary D (Daughter of Resident) published on 15 November 2023 Submitted via Postal Card
Overall Experience

My dad has been a resident at Richmond Hall Care Home since March 2020, firstly on residential care and then on full-time nursing care. Throughout his stay, staff across all roles have been wonderful. They have become part of the family and the expertise among the nursing and senior care staff is excellent. They were there when Dad passed away and nothing was too much trouble; we were all treated with respect and consideration and I will never forget the personal support I received at that difficult time.

Reply from Karen Beale, Manager at Richmond Hall

Thank you for your very kind words. It's been our absolute pleasure looking after your dad and he will be dearly missed, as will you. It would be lovely to see you again when you feel you are able. Pop in for a cuppa!

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Review from M O (Stepson of Resident) published on 21 June 2023 Submitted via Postal Card
Overall Experience

A care home which gives true meaning to the word 'care'. At all levels, the management and staff are committed to the wellbeing of their residents. Nothing is too much trouble and I would definitely have no hesitation in recommending Richmond Hall to others in need of high quality care.

Reply from Karen Beale, Manager at Richmond Hall

Thank you for such kind words. It has been totally our pleasure to look after your loved ones. True fighters through and through.

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Review from Heidi B (Friend of Resident) published on 7 June 2022 Submitted via Website
Overall Experience
Mum was admitted to Richmond Hall following a fall which resulted in a fractured pelvis. She spent just over four weeks there before moving to a home nearer to where she used to live.

The staff were extremely caring and helpful. They were able to sort out mums medical issues very efficiently and professionally. Mum was happy with her care despite difficult restrictions in place due to Covid which meant she was only allowed one designated visitor and activities were restricted and she was sad to leave

Reply from Karen Beale, Manager at Richmond Hall

Thankyou for your review. We are glad to have been able to help during the difficult times we are experiencing. Please contact us if you ever need further assistance.

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Review from Janet H (Daughter of Resident) published on 5 April 2022 Submitted via Website
Overall Experience
My mum stayed at Richmond Hall for 5-weeks, before transferring to a care home nearer to where I live. The nursing care she received was exceptional. The staff were very friendly and caring. I couldn't fault the home. I wish she was back there!

Richmond is a very caring and well-run home - I couldn't fault it.

Reply from Karen Beale, Manager at Richmond Hall

Thank you for your kind words. We dont like our residents leaving, especially when we have grown fond of them. We hope all is going well. Kindest regards.

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Review from Anne K (Daughter of Resident) published on 16 July 2021 Submitted via Website
Overall Experience

My mum moved into Richmond Hall as a temporary measure in January 2020 due to health issues. She was soon so happy there that she decided to stay permanently. She is always happy and relaxed when I see her and for the first time in years, I am completely confident that she is safe and cared for. She says that all the staff treat her as a person. During the pandemic, things have not been easy but staff have done everything they can to make residents' lives as good as possible. We enjoyed regular video calls when we were not able to visit and the management has kept us regularly updated. I never thought I would let my mum live in a care home but it has given her a new lease of life, where she no longer has to struggle. I am constantly grateful for the excellent care she receives.

Reply from Karen Beale, Manager at Richmond Hall

It has indeed been a very difficult time. We are glad your mom is happy at Richmond hall and that she decided to stay with us. Let us hope this next year brings us more happiness. Thank you for your kind words.

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Review from Lynn B (Daughter of Resident) published on 16 July 2021 Submitted via Website
Overall Experience

My mother has been a resident at Richmond Hall for two years. I cannot speak highly enough about this home. My mother is extremely well cared for and content. All of the staff are friendly, caring and respectful. I know from experience that they go above and beyond what is expected of them. Communication from the home is excellent. Going into Richmond Hall is going into a happy environment and to quote my mother - ‘I couldn’t be anywhere better.'

Reply from Karen Beale, Manager at Richmond Hall

Thank you for your kind words. Your Mom is a pleasure to care for and brightens our day during these tough times. Her smile says it all.

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Review from Kathleen M (Daughter of Resident) published on 30 December 2020 Submitted via Website
Overall Experience

This Care Home is a wonderful find for my mom. The care is excellent and the staff treats all residents with family love and care, kindness, and respect which is shown by all of the staff. The home feels happy, clean and well run. Mom came into the home non-responsive, a curled-up human who we thought was at the end of her life. Twelve months on she is awake, aware and looking very healthy which I know is down to the care and attitude of this wonderful, brilliant care home and all the lovely staff who work there.

Reply from Karen Beale, Manager at Richmond Hall

Thank you so much for your kind review of our home and the care which we provide. Your Mom is a pleasure to care for. We are so glad that you are happy with all that we do for her.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 January 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Meet the Team (4)

Karen Beale
Karen BealeJob Title:Home ManagerJoined: 2007

Karen has managed Richmond Hall since it opened in 2008 and is passionate about caring for the elderly. T Karen's dedication is unmatched as a home manager; she takes on the role of a person of support, guidance and counselling for her staff; nothing is ever too much to ask.

As a qualified nurse, Karen recognises the importance of quality nursing care and works to maintain high standards within the home. Care of the Elderly has been Karen's focus since the beginning of her career, and she has worked with older people for over 30 years.

Personally, Karen has a love of horses and her Bulldog. She has three children and three grandchildren. Karen is proud that one of her daughters has followed in her footsteps and is now a qualified Mental Health Nurse.

Sasha Beale
Sasha BealeJob Title:Deputy ManagerJoined: 2021

Sasha is the Deputy Manager of Richmond Hall. Sasha has been a qualified nurse for over three years now and has previously worked in a senior career before returning to her new role after completing her studies.

The Deputy Manager has responsibilities to oversee all care for residents living at the home. This includes their physical and mental health/wellbeing. Medication, GP reviews, general observations, wound care and mental health reviews. Each individual is treated using a person-centred approach to meet all their holistic needs whilst staying at Richmond Hall, either permanently, respite or most recently, D2A placements.

A favourite quote from our Deputy Manager is " Individuals who have dementia have not approached the end of their life but instead started a new stage in their life, we must adapt to ensure they can live a fulfilled life"

Qualifications: BNurs Hons in Mental Health Nursing

Linda Boylan
Linda BoylanJob Title:Support ManagerJoined: 2010

Linda has been working at the home for several years where she began a career in the previous ICT Unit and was promoted to Care co-ordinator. The ICT Unit had stopped and Linda was promoted to the role of Support Manager she works between both floors dementia and general.

Linda has built good working relationships with other professionals and liaises brilliantly with other families. She is a Train the trainer in moving and handling, she, therefore, trains all staff who work at Richmond Hall to ensure safe and effective moving and handling skills are practised and maintained. Linda is a link worker for infection control with our local hospital Walsall Manor. Part of her role is to assist management to interview new staff, provide training, give care standards packages for new beginners who have no qualifications in care, completing audits.

Linda is a very keen karaoke singer and can often be found singing and entertaining our residents. She also took time during 'lockdown' due to covid restrictions to broaden her abilities and step up as the hairdresser at the home, Linda loves to make others happy and laugh.

Ros Harding
Ros HardingJob Title:Unit Manager and Registered General NurseJoined: 2008

Ros is the unit manager for the general unit located on the ground and lower ground floor. Ros worked in the home in 2008 as a nurse caring for the elderly. She had previously completed her district training also and worked in the community for some time.

The unit manager has responsibilities to overview all care for residents living at the home on this unit. This includes their physical and mental health/wellbeing. Medication, GP reviews, general observations, wound care and mental health reviews. Each resident has their needs tailored to meet their personal needs, views and beliefs to ensure our care is person-centred.

Ros loves her holidays away, especially in the countryside where it is quiet. She also likes karaoke her favourite song being dancing queen.

Qualification: Registered General Nurse

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