Submit a Review for Rushall Care Home
204 Lichfield Road, Rushall, Walsall, WS4 1SA
View Full Details of Rushall Care HomeLatest Reviews for Rushall Care Home
18 August 2025
What a beautiful and caring home. The staff were incredible and cared for my Dad during his end of life as if he were family. I will be forever grateful for the love you gave my dad and us as a family.
14 August 2025
Mom has been here for a couple of months now, the staff are amazing, so pleased that Mom is here, and we know she is being looked after. The home is lovely and clean, and there is always daily activities for all to join in.
29 July 2025
Dad had been in your care for two weeks. During this time he has been so wonderfully cared for. Too many names to mention individually - but absolutely every member of staff went way above and beyond with their skills and kindness. An extremely well run care home, which I would thoroughly recommend. Thank you.
07 July 2025
All the staff at rushall nursing home are excellent. When my sister came to move in I was nervous for her. She has learning disabilities. She settled in really quickly. Thanx to expert staff, who made her feel safe, empowered and shared jokes and banter with her, and going above and beyond. Your care is second to none. The activities staff always finds some activities everyone can do. chef, thankyou for providing wonderful nutritious meals and adjusting textures that were necessary at the time. Thankyou for catering for my sisters 65th birthday you did an amazing job. The afternoon was perfect for her and all family. The nurses here are absolutely wonderful. I cannot thankyou enough for what you did to make my sister comfortable at the end of her life. Also thankyou to the nurse that was on night shift 8/ 5/25. And to management, always there to talk to and support families and residents alike. The staff always a warm welcome. Thankyou all.
07 July 2025
Our great aunt became a resident for end of life care but recovered somewhat and had the most exceptional time in the last few years of her life. The staffs dedication to the care and entertainment of residents is the best I've ever seen. The entertainment kept her happy and busy during those years especially the visits from the children. When she started to decline recently we spent lots of time at the home wanting her not to be alone in her final days and hours, and I cannot compliment the staff enough with their care, compassion and dedication to her and to us. Rushall is an exceptional place for residents and visitors. Well done Rushall!
26 June 2025
Rushall Care Home looked after my Nan for the last few months of her life. Only "looked after" could never adequately describe it. Rushall Care Home loved my Nan for the last few months of her life. From the moment she went in she was part of The Rushall Family . They welcomed her, they welcomed us and nothing was too much trouble She was an incredible woman and I thought nobody could ever care for her the way she deserved, I was wrong. Rushall could. It's a care home like no other, She found a second family before she left us Everything there was about people, there was no sense of industry or it being a business and despite how skilled the staff were and how clean the place was it just didn't feel like a clinical setting, Warmth and kindness emanated from everybody, nobody was there because it was a job. Rushall put the 'care' in care home and Rushall put the 'home' in care home. I will never know how they fit so much empathy into a building with just 3 floors.
24 June 2025
Good afternoon I am the daughter of a recent resident who left your care home this morning after a 3 week respite stay to return home. Could you please extend mine and the family's heartfelt gratitude and thanks to all of your wonderful staff who looked after dad . The care he received was beyond our expectations and it was wonderful not needing to worry about him. Hopefully he can continue with the better health and mindset that he's at now. We won't hesitate in recommending Rushall Care Home and contacting you if he needs any more care in the future. Again many thanks to you all.
27 May 2025
From the moment my sister-in-law arrived, she was treated respectfully and with dignity even though her illness had taken away her speech. The kindness shown by every member of staff was fantastic; you should be proud of the service you all provide in creating a caring, structured environment.
27 May 2025
The care from the staff whilst looking after my sister cannot be described in any other words than fantastic. All of our questions were answered. Behaviour was explained to me and everyone had time for us and my sister, who was the important one. From the entertainment kitchen staff, no stone was left unturned. A great team effort by everyone at the home. God bless you all.
14 April 2025
Care is second to none. All I can say in one word is brilliant.
26 March 2025
From the moment our dad arrived in October until he passed away in February the care he received was excellent. Management, administration, Nurses, carers , cleaners, cooks, housekeeping, maintenance, hairdresser made such a difference. We felt safe knowing he was looked after. Our mother was made very welcome. She loved chatting to you all and interacting with everyone.It made a sad time more bearable, she misses her daily visits. We appreciated how hard the carers worked and the younger carers need to apply their enthusiasm to the NHS! The family are grateful for the care he received and kind words. To the Nurses who always answered our questions. Thanks to the carers who looked after us all on the last few days and nights. To the night sister who was there on his last night. She was very kind and patient with us all being there. Thankfully he passed away peacefully with his family by his side. It's just sad that you never knew what a genuinely lovely man he was.
21 March 2025
All staff at the home are professional, caring from cleaning staff to management. Food is all freshly cooked and very appetizing. If I ever have to go into care I would hope it will be the same care home.
21 March 2025
There is always a warm and cheerful welcome at the home from the staff, it's always clean and well presented. We are all very pleased with moms care and would highly recommend this care home.
10 March 2025
I never normally leave reviews but I just have to promote how Wonderful Rushall Nursing Home is. After a number of falls it was obvious that my Mom was not safe at home on her own. After many hours of searching for the right place Rushall Nursing Home stood out from the rest. The way the staff lined up and welcomed my Mom when she first arrived bought tears to my eyes. Every single member of staff are Amazing and the care is off the scale Wonderful. The food is Fantastic and nothing is too much trouble. The lounge is a lively hub with so much going on. Mom got lucky by having a corner room with double aspect windows which has everything she could possibly want. We have put in photos and items to make it feel like her old home which is totally encouraged. I sleep easy now knowing Mom is Safe, warm and comfortable with 24/7 Wonderful Care. Thank you from the Bottom of my Heart to every single member of Staff and to the Lovely resident black Labrador. God Bless you All.
28 February 2025
The care that my mom is receiving is brilliant, angels, nothing is too much trouble. Excellent care. Excellent empathy.
07 February 2025
My brother was a resident at Rushall Care Home for about two years. Unfortunately, he spent almost the entire time in bed and refused to mix with the other residents. The staff and I encouraged him to mix with the other residents but he flatly refused. The staff were very kind and attentive despite his sometimes obstinate ways. I cannot fault the care he received. He was given a large room and allowed to have his artwork around the walls. Perhaps the food could have been better but it is difficult to comment because he was very picky in what he ate.
27 January 2025
Moved mom here hoping she would get some interaction with other residents and gain some enjoyment to her life as due to mobility issues and reliance on carers for everything at home her mood was very low. Unfortunately due to medical issues, this turned out not to be the case and she deteriorated much quicker than we thought or hoped. I cannot fault any of the team at Rushall in looking after her and keeping us as a family updated with her care. Sadly her end came quicker than we thought or hoped but we were supported all the way through and Mom was treated with the utmost respect prior to and after her passing. Sadly she did not get to enjoy the many activities and benefits this care home had to offer but I would not hesitate to recommend to other families this is a place with a big heart and people who work there care about the residents and their families.
16 January 2025
I am a carer of a service user with learning difficulties, who resided at Rushall Care Home in December 2024. He was extremely poorly when he arrived there. The staff were brilliant with him and showed him respect and were extremely caring. He had medical issues that they dealt with extremely well. I really appreciated how they kept me informed of the severity of his condition, which mentally helps you prepare for the inevitable. The thing which I was most grateful for, was that they made two phone calls to me on the day that his breathing became delayed, which meant I was able to rush back in and be at his side when he took his last breaths and sadly passed. For this, I will be forever grateful. There were so many fantastic staff and unfortunately, I haven't got all of their names but remember two girls in particular and the brilliant Manager. Thank you so much to them all they are all a credit to the care home.
16 December 2024
My aunt has been a resident here for fourteen months and her overall health and well-being has improved greatly. Her weight has increased and she joins in with all of the activities. She is much happier than when she was living alone and is always smiling when I visit her on a daily basis. I am told she enjoys all her food and she particularly enjoys activities with the children from the nursery. The staff are always kind and treat the residents with dignity.
13 December 2024
In our experience of visiting our friend in Rushall: The staff are always so helpful and reassuring. The activities are amazing, there is always something going on for all the residents. They are always having a laugh and participating in things from exercises to bingo to sitting and enjoying singers there is something for everybody. Our friend is happy and settled which is the main thing, and in the bargain the food is excellent. A lovely homely atmosphere exists in this care home.
Latest Reviews for Rushall Care Home
18 August 2025
What a beautiful and caring home. The staff were incredible and cared for my Dad during his end of life as if he were family. I will be forever grateful for the love you gave my dad and us as a family.
14 August 2025
Mom has been here for a couple of months now, the staff are amazing, so pleased that Mom is here, and we know she is being looked after. The home is lovely and clean, and there is always daily activities for all to join in.
29 July 2025
Dad had been in your care for two weeks. During this time he has been so wonderfully cared for. Too many names to mention individually - but absolutely every member of staff went way above and beyond with their skills and kindness. An extremely well run care home, which I would thoroughly recommend. Thank you.
07 July 2025
All the staff at rushall nursing home are excellent. When my sister came to move in I was nervous for her. She has learning disabilities. She settled in really quickly. Thanx to expert staff, who made her feel safe, empowered and shared jokes and banter with her, and going above and beyond. Your care is second to none. The activities staff always finds some activities everyone can do. chef, thankyou for providing wonderful nutritious meals and adjusting textures that were necessary at the time. Thankyou for catering for my sisters 65th birthday you did an amazing job. The afternoon was perfect for her and all family. The nurses here are absolutely wonderful. I cannot thankyou enough for what you did to make my sister comfortable at the end of her life. Also thankyou to the nurse that was on night shift 8/ 5/25. And to management, always there to talk to and support families and residents alike. The staff always a warm welcome. Thankyou all.
07 July 2025
Our great aunt became a resident for end of life care but recovered somewhat and had the most exceptional time in the last few years of her life. The staffs dedication to the care and entertainment of residents is the best I've ever seen. The entertainment kept her happy and busy during those years especially the visits from the children. When she started to decline recently we spent lots of time at the home wanting her not to be alone in her final days and hours, and I cannot compliment the staff enough with their care, compassion and dedication to her and to us. Rushall is an exceptional place for residents and visitors. Well done Rushall!
26 June 2025
Rushall Care Home looked after my Nan for the last few months of her life. Only "looked after" could never adequately describe it. Rushall Care Home loved my Nan for the last few months of her life. From the moment she went in she was part of The Rushall Family . They welcomed her, they welcomed us and nothing was too much trouble She was an incredible woman and I thought nobody could ever care for her the way she deserved, I was wrong. Rushall could. It's a care home like no other, She found a second family before she left us Everything there was about people, there was no sense of industry or it being a business and despite how skilled the staff were and how clean the place was it just didn't feel like a clinical setting, Warmth and kindness emanated from everybody, nobody was there because it was a job. Rushall put the 'care' in care home and Rushall put the 'home' in care home. I will never know how they fit so much empathy into a building with just 3 floors.
24 June 2025
Good afternoon I am the daughter of a recent resident who left your care home this morning after a 3 week respite stay to return home. Could you please extend mine and the family's heartfelt gratitude and thanks to all of your wonderful staff who looked after dad . The care he received was beyond our expectations and it was wonderful not needing to worry about him. Hopefully he can continue with the better health and mindset that he's at now. We won't hesitate in recommending Rushall Care Home and contacting you if he needs any more care in the future. Again many thanks to you all.
27 May 2025
From the moment my sister-in-law arrived, she was treated respectfully and with dignity even though her illness had taken away her speech. The kindness shown by every member of staff was fantastic; you should be proud of the service you all provide in creating a caring, structured environment.
27 May 2025
The care from the staff whilst looking after my sister cannot be described in any other words than fantastic. All of our questions were answered. Behaviour was explained to me and everyone had time for us and my sister, who was the important one. From the entertainment kitchen staff, no stone was left unturned. A great team effort by everyone at the home. God bless you all.
14 April 2025
Care is second to none. All I can say in one word is brilliant.
26 March 2025
From the moment our dad arrived in October until he passed away in February the care he received was excellent. Management, administration, Nurses, carers , cleaners, cooks, housekeeping, maintenance, hairdresser made such a difference. We felt safe knowing he was looked after. Our mother was made very welcome. She loved chatting to you all and interacting with everyone.It made a sad time more bearable, she misses her daily visits. We appreciated how hard the carers worked and the younger carers need to apply their enthusiasm to the NHS! The family are grateful for the care he received and kind words. To the Nurses who always answered our questions. Thanks to the carers who looked after us all on the last few days and nights. To the night sister who was there on his last night. She was very kind and patient with us all being there. Thankfully he passed away peacefully with his family by his side. It's just sad that you never knew what a genuinely lovely man he was.
21 March 2025
All staff at the home are professional, caring from cleaning staff to management. Food is all freshly cooked and very appetizing. If I ever have to go into care I would hope it will be the same care home.
21 March 2025
There is always a warm and cheerful welcome at the home from the staff, it's always clean and well presented. We are all very pleased with moms care and would highly recommend this care home.
10 March 2025
I never normally leave reviews but I just have to promote how Wonderful Rushall Nursing Home is. After a number of falls it was obvious that my Mom was not safe at home on her own. After many hours of searching for the right place Rushall Nursing Home stood out from the rest. The way the staff lined up and welcomed my Mom when she first arrived bought tears to my eyes. Every single member of staff are Amazing and the care is off the scale Wonderful. The food is Fantastic and nothing is too much trouble. The lounge is a lively hub with so much going on. Mom got lucky by having a corner room with double aspect windows which has everything she could possibly want. We have put in photos and items to make it feel like her old home which is totally encouraged. I sleep easy now knowing Mom is Safe, warm and comfortable with 24/7 Wonderful Care. Thank you from the Bottom of my Heart to every single member of Staff and to the Lovely resident black Labrador. God Bless you All.
28 February 2025
The care that my mom is receiving is brilliant, angels, nothing is too much trouble. Excellent care. Excellent empathy.
07 February 2025
My brother was a resident at Rushall Care Home for about two years. Unfortunately, he spent almost the entire time in bed and refused to mix with the other residents. The staff and I encouraged him to mix with the other residents but he flatly refused. The staff were very kind and attentive despite his sometimes obstinate ways. I cannot fault the care he received. He was given a large room and allowed to have his artwork around the walls. Perhaps the food could have been better but it is difficult to comment because he was very picky in what he ate.
27 January 2025
Moved mom here hoping she would get some interaction with other residents and gain some enjoyment to her life as due to mobility issues and reliance on carers for everything at home her mood was very low. Unfortunately due to medical issues, this turned out not to be the case and she deteriorated much quicker than we thought or hoped. I cannot fault any of the team at Rushall in looking after her and keeping us as a family updated with her care. Sadly her end came quicker than we thought or hoped but we were supported all the way through and Mom was treated with the utmost respect prior to and after her passing. Sadly she did not get to enjoy the many activities and benefits this care home had to offer but I would not hesitate to recommend to other families this is a place with a big heart and people who work there care about the residents and their families.
16 January 2025
I am a carer of a service user with learning difficulties, who resided at Rushall Care Home in December 2024. He was extremely poorly when he arrived there. The staff were brilliant with him and showed him respect and were extremely caring. He had medical issues that they dealt with extremely well. I really appreciated how they kept me informed of the severity of his condition, which mentally helps you prepare for the inevitable. The thing which I was most grateful for, was that they made two phone calls to me on the day that his breathing became delayed, which meant I was able to rush back in and be at his side when he took his last breaths and sadly passed. For this, I will be forever grateful. There were so many fantastic staff and unfortunately, I haven't got all of their names but remember two girls in particular and the brilliant Manager. Thank you so much to them all they are all a credit to the care home.
16 December 2024
My aunt has been a resident here for fourteen months and her overall health and well-being has improved greatly. Her weight has increased and she joins in with all of the activities. She is much happier than when she was living alone and is always smiling when I visit her on a daily basis. I am told she enjoys all her food and she particularly enjoys activities with the children from the nursery. The staff are always kind and treat the residents with dignity.
13 December 2024
In our experience of visiting our friend in Rushall: The staff are always so helpful and reassuring. The activities are amazing, there is always something going on for all the residents. They are always having a laugh and participating in things from exercises to bingo to sitting and enjoying singers there is something for everybody. Our friend is happy and settled which is the main thing, and in the bargain the food is excellent. A lovely homely atmosphere exists in this care home.