Submit a Review for Eversleigh Care Centre
52/62 Albert Road, West Park, Wolverhampton, WV6 0AF
View full details of Eversleigh Care CentreLatest Reviews for Eversleigh Care Centre
27 January 2026
A family member is resident in the eversleigh from February 2025 as his dementia left us unable to provide the care he needed. The home is clean and welcoming and I have been satisfied with the care given!
20 January 2026
My husband has been a resident for a few years. The team at Eversleigh are really friendly, caring and will always try to quickly solve any issues that arise.
On Christmas day I was able to have Christmas lunch in the dining room with him. All the staff there on the day put themselves out to make
it special for us, which we really appreciated.
Special mention to the activities team. My husband is in bed the majority of the time but they always go to see him to include him in activities. As he spends a lot of time alone they really break up his day. For Christmas and Birthdays they always make the day special for residents.
16 January 2026
Putting a loved one in a care facility is probably the hardest saddest decision a family have to make. Mom has advanced dementia and needed specialist care. All the staff at Eversleigh are caring, kind, supportive. Mom is happy there she gets involved in all activities provided by staff. They keep
us as a family informed and involved and are always welcoming whenever we visit. Nothing is too much trouble. Knowing mom is happy and being looked after in a caring way means everything to us. Our visit are quality time spent with mom. I can't thank all the staff enough
15 January 2026
My brother has lived here for nearly 2 years and he is very happy. He loves all the meals and he likes all the staff. They are very nice and very helpful. The home is clean and kept repaired and uptodate.
As long as my brother is happy there I am happy.
15 January 2026
Our mom has been at eversleigh about 18 months,she has dementia, very pleased with the care,friendly, nothing is too much trouble, update us how mom is doing,any issues, would recommend, nice that you can visit any time of the day
15 January 2026
Can't fault Eversleigh they have been a great support for us, & my dad is happy here. Always on hand when you call or visit. Staff are all very friendly & helpful. Access is secure. Able to make Dad's room feel like home.
16 June 2025
My mom is a resident in Robinswood. She is happy and content living there and that is due to the wonderful care she receives from all the staff. From the department managers, carers, cleaners and laundry ladies, all are a credit to the home.
16 June 2025
All staff and management treat everybody with good care. They are all very caring and helpful.
16 June 2025
Our father was treated with the utmost respect and dignity during the three months he spent at Eversleigh Care Centre until his sad passing. Nothing was too much trouble for the friendly care team. He was always looked after. With a special mention to the night shift who were all very professional
and understanding throughout the last hours that he spent with us.
30 May 2025
My dads illness is progressing whilst receiving palliative care. During this time the staff at Eversleigh Care Centre are treating my dad with excellent care and also maintaining his dignity through their sensitive approach. I am always informed of changes in his needs and also when I visit I am
treated with a welcoming, caring and understanding approach by unit managers and carers. They all have a lovely approach with dad too and things are always actioned promptly.
14 May 2025
Unit managers 10/10. Activities coordinators 10/10. Handful of carers 10/10. The majority of carers are 10/10. One carer 1/10. Rooms - why not cleaned regularly - pleasant cleaner. Food, a handful of meals were nice, a few were just about adequate. The majority of the food is below par. Chips with
cheese grated on top of the smallest baked potato with a teaspoon of cheese, watery, tasteless soup, and cake, cake, dry cake and cake, too much cake. I wonder what the nutritional value of meals is. Management below expectations. Beaker cups need a good clean.
14 June 2024
My dad moved here in January 2024, aged 93, and has found a new lease of life. The staff are fantastic - special shout out to the care team. They are so caring and proactive in tapping into dad's interests and encouraging him to join in activities. We're currently at the D-Day sing-along and there
couldn't have been a more joyous celebration in the UK. Well done to everyone involved. Love to all residents and staff.
14 December 2023
My husband has been in this home for five months, the staff are very friendly and the food is very good, no complaints so far!
18 October 2023
My husband is looked after very well in every way. Our little problem is that not enough incontinence pants. He seems to have gone from pullups to tabs and now just pads (not his size).
20 September 2023
We have always been pleased with the care that Dad receives, he always looks clean and tidy and always seems very content. Dad enjoys his meals provided and eats very well and drinks plenty. All the staff are friendly and professional and look after Dad well. Visiting is now very easy and unlimited
on time.
08 August 2023
We could not be happier with Eversleigh Care Centre-it felt like home from our first tour. Mum was in Memory Suite and all the team were fantastic. Mum was cared for with dignity and kindness all of the time. In the final 3 weeks of her end-of-life care, my sister and I were able to stay as much and
as long as we wanted to. We were brought endless pots and cups of tea and even offered food. Two members of staff in particular and all the other carers-thank you.
20 July 2023
Dad was there three weeks and was unhappy. He hated the noise, the food, the tea and the squash. Accommodation was unsuitable for a mobile person. He said he was told off for walking outside his room and had little space to move inside his room. Staff seemed too busy to spend time with him or chat.
He was too confused to use his phone so we’d ring them but it was always a fight to get to speak to him. They’d say his unit was busy, no one was answering, could they ring us back - then as often as not, they wouldn’t ring back. I came home to four missed calls one day so I rang and asked what had happened - they said they’d tell me in an hour because the nurse was in a meeting so I had an hour fearing the worst. He’d had a fall and been taken to hospital - he had two falls whilst there. Also, they didn’t provide soap! So he was going to the loo, wiping himself and washing his hands with no soap. And the flush on his loo was weak so he couldn’t use it. An unpleasant experience for all.
22 May 2023
The management was unapproachable and not very friendly, communication is not their strong point. My loved one was not very happy here. Some of the care staff are lovely but quite clearly unhappy because of how the place is run.
10 April 2023
I had called the care home to check on my mother and the nurse in charge spoke to me unprofessionally, which I find really disrespectful as I only wanted to know how my mother was doing. This really makes me wonder how they may speak to their residents at the care home.
09 November 2022
On visiting my mother she was asleep on her bed but a full tub of my mother's various medication was just left at the side of her bed. I find this appalling as anyone could have taken them and also the staff will not know if my mom has taken them. Various members of staff also were ridiculing my
mom. This is totally disrespectful. This was witnessed by my daughter. My mother had told me about things like this going on but I put it down to my mom's dementia.
Latest Reviews for Eversleigh Care Centre
27 January 2026
A family member is resident in the eversleigh from February 2025 as his dementia left us unable to provide the care he needed. The home is clean and welcoming and I have been satisfied with the care given!
20 January 2026
My husband has been a resident for a few years. The team at Eversleigh are really friendly, caring and will always try to quickly solve any issues that arise.
On Christmas day I was able to have Christmas lunch in the dining room with him. All the staff there on the day put themselves out to make
it special for us, which we really appreciated.
Special mention to the activities team. My husband is in bed the majority of the time but they always go to see him to include him in activities. As he spends a lot of time alone they really break up his day. For Christmas and Birthdays they always make the day special for residents.
16 January 2026
Putting a loved one in a care facility is probably the hardest saddest decision a family have to make. Mom has advanced dementia and needed specialist care. All the staff at Eversleigh are caring, kind, supportive. Mom is happy there she gets involved in all activities provided by staff. They keep
us as a family informed and involved and are always welcoming whenever we visit. Nothing is too much trouble. Knowing mom is happy and being looked after in a caring way means everything to us. Our visit are quality time spent with mom. I can't thank all the staff enough
15 January 2026
My brother has lived here for nearly 2 years and he is very happy. He loves all the meals and he likes all the staff. They are very nice and very helpful. The home is clean and kept repaired and uptodate.
As long as my brother is happy there I am happy.
15 January 2026
Our mom has been at eversleigh about 18 months,she has dementia, very pleased with the care,friendly, nothing is too much trouble, update us how mom is doing,any issues, would recommend, nice that you can visit any time of the day
15 January 2026
Can't fault Eversleigh they have been a great support for us, & my dad is happy here. Always on hand when you call or visit. Staff are all very friendly & helpful. Access is secure. Able to make Dad's room feel like home.
16 June 2025
My mom is a resident in Robinswood. She is happy and content living there and that is due to the wonderful care she receives from all the staff. From the department managers, carers, cleaners and laundry ladies, all are a credit to the home.
16 June 2025
All staff and management treat everybody with good care. They are all very caring and helpful.
16 June 2025
Our father was treated with the utmost respect and dignity during the three months he spent at Eversleigh Care Centre until his sad passing. Nothing was too much trouble for the friendly care team. He was always looked after. With a special mention to the night shift who were all very professional
and understanding throughout the last hours that he spent with us.
30 May 2025
My dads illness is progressing whilst receiving palliative care. During this time the staff at Eversleigh Care Centre are treating my dad with excellent care and also maintaining his dignity through their sensitive approach. I am always informed of changes in his needs and also when I visit I am
treated with a welcoming, caring and understanding approach by unit managers and carers. They all have a lovely approach with dad too and things are always actioned promptly.
14 May 2025
Unit managers 10/10. Activities coordinators 10/10. Handful of carers 10/10. The majority of carers are 10/10. One carer 1/10. Rooms - why not cleaned regularly - pleasant cleaner. Food, a handful of meals were nice, a few were just about adequate. The majority of the food is below par. Chips with
cheese grated on top of the smallest baked potato with a teaspoon of cheese, watery, tasteless soup, and cake, cake, dry cake and cake, too much cake. I wonder what the nutritional value of meals is. Management below expectations. Beaker cups need a good clean.
14 June 2024
My dad moved here in January 2024, aged 93, and has found a new lease of life. The staff are fantastic - special shout out to the care team. They are so caring and proactive in tapping into dad's interests and encouraging him to join in activities. We're currently at the D-Day sing-along and there
couldn't have been a more joyous celebration in the UK. Well done to everyone involved. Love to all residents and staff.
14 December 2023
My husband has been in this home for five months, the staff are very friendly and the food is very good, no complaints so far!
18 October 2023
My husband is looked after very well in every way. Our little problem is that not enough incontinence pants. He seems to have gone from pullups to tabs and now just pads (not his size).
20 September 2023
We have always been pleased with the care that Dad receives, he always looks clean and tidy and always seems very content. Dad enjoys his meals provided and eats very well and drinks plenty. All the staff are friendly and professional and look after Dad well. Visiting is now very easy and unlimited
on time.
08 August 2023
We could not be happier with Eversleigh Care Centre-it felt like home from our first tour. Mum was in Memory Suite and all the team were fantastic. Mum was cared for with dignity and kindness all of the time. In the final 3 weeks of her end-of-life care, my sister and I were able to stay as much and
as long as we wanted to. We were brought endless pots and cups of tea and even offered food. Two members of staff in particular and all the other carers-thank you.
20 July 2023
Dad was there three weeks and was unhappy. He hated the noise, the food, the tea and the squash. Accommodation was unsuitable for a mobile person. He said he was told off for walking outside his room and had little space to move inside his room. Staff seemed too busy to spend time with him or chat.
He was too confused to use his phone so we’d ring them but it was always a fight to get to speak to him. They’d say his unit was busy, no one was answering, could they ring us back - then as often as not, they wouldn’t ring back. I came home to four missed calls one day so I rang and asked what had happened - they said they’d tell me in an hour because the nurse was in a meeting so I had an hour fearing the worst. He’d had a fall and been taken to hospital - he had two falls whilst there. Also, they didn’t provide soap! So he was going to the loo, wiping himself and washing his hands with no soap. And the flush on his loo was weak so he couldn’t use it. An unpleasant experience for all.
22 May 2023
The management was unapproachable and not very friendly, communication is not their strong point. My loved one was not very happy here. Some of the care staff are lovely but quite clearly unhappy because of how the place is run.
10 April 2023
I had called the care home to check on my mother and the nurse in charge spoke to me unprofessionally, which I find really disrespectful as I only wanted to know how my mother was doing. This really makes me wonder how they may speak to their residents at the care home.
09 November 2022
On visiting my mother she was asleep on her bed but a full tub of my mother's various medication was just left at the side of her bed. I find this appalling as anyone could have taken them and also the staff will not know if my mom has taken them. Various members of staff also were ridiculing my
mom. This is totally disrespectful. This was witnessed by my daughter. My mother had told me about things like this going on but I put it down to my mom's dementia.