Eversleigh Care Centre

52/62 Albert Road, West Park, Wolverhampton WV6 0AF

Eversleigh Care Centre, Wolverhampton, West Midlands
Eversleigh Care Centre, Wolverhampton, West Midlands
Eversleigh Care Centre, Wolverhampton, West Midlands

Eversleigh Care Centre is located in a residential area in West Park in Wolverhampton and has good rail and road links to the nearby M54 and A41.

The care centre is ideally situated for local amenities for residents and visitors and provides personal and nursing care and a choice of single or twin rooms, including many with en-suite facilities.

Everleigh Care Centre provides long-term and respite care, as well as emergency stays and can cater for people over the age of 40-years-old.

The home is split into three units and is clean and well decorated, while residents at the home are encouraged to personalise their bedrooms with personal and familiar belongings.

Everleigh Care Centre was refurbished in 2013 and features a kitchen that has been carefully designed around the needs of those at the home. The home has a range of assisted showers and bathrooms on each floor and each unit features a lounge and dining area. Residents at the home have access to the home's spacious garden.

The home received the Investors in People accreditation in May 2016.

Group: Central England Healthcare Ltd

Person in charge: Caroline Kane (Manager)

Local Authority / Social Services: Wolverhampton City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 84 Service Users

Registered Care Categories*: Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Punjabi Mirpuri, Hindi, Panjabi, Punjabi, Tagalog

Single Rooms: 64

Shared Rooms: 10

Rooms with ensuite WC: 34

Weekly Charges Guide: Nursing Care Single £550 – £1000 , Nursing Care Shared (per person) £540 – £650

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

The Home has a free visiting policy although the residents' mealtimes are protected.

Parking:

Parking is available on site.

Latest Care Quality Commission* Report on Eversleigh Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Eversleigh Care Centre has a Review Score of 9 (9.001)

The Review Score of 9 (maximum of 10) for Eversleigh Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Eversleigh Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 14 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.168 for Eversleigh Care Centre is calculated as follows: ( (46 Excellents x 5) + (103 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 167 Ratings = 4.168

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.833 Points relating to the number of positive Reviews for Eversleigh Care Centre is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16.8 positive Reviews (84 registered maximum number of service users ÷ 5). 14 Reviews ÷ 16.8 Target = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    11
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Eversleigh Care Centre?

  • Extremely LIKELY
    11
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Eversleigh Care Centre

  • Daughter of Resident/Service User
    3
  • Resident / Service User
    3
  • Husband of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • more

From when I first moved in here I have been treated with dignity and respect. The staff are pleasant and kind. As I have hearing and sight difficulties, they have soon got used to announcing themselves by name when they come into my room. There seem to be good facilities here and I very quickly settled in.

How likely would you be to recommend Eversleigh Care Centre? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

A very sincere "thank-you" to all the Eversleigh Care Centre staff involved in the end of life care of my mother-in-law during her short stay in January 2017. We were very impressed with the caring way that both the care and nursing staff at Eversleigh managed the last few hours of her life, and grateful to find someone sat with her holding her hand on our arrival. As close family members, we were made to feel welcome and emotionally supported at a very difficult time. We were also deeply touched by the beautiful flowers and staff representative that Eversleigh sent along to her funeral afterwards.

How likely would you be to recommend Eversleigh Care Centre? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am happy with the home and I visit regularly. The staff are great and we get on well. My wife is well looked after and the food the chefs cook is great. I always have a great laugh with the office staff.

How likely would you be to recommend Eversleigh Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My partner has been here for four years and we have had no complaints, very good cooperation from staff and management and can't find any fault at all. I visit every day and find everything satisfactory.

How likely would you be to recommend Eversleigh Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very professional and friendly staff. The home is clean and comfortable.

How likely would you be to recommend Eversleigh Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I am happy with the care given to mom, the food is excellent. The carers are excellent, the office staff are great, I have nothing negative to say about Eversleigh Care Centre.

How likely would you be to recommend Eversleigh Care Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My brother-in-law has been here for three years and care has always been very good. If I speak to staff, they always seem to get it right, on the whole, he is 92 I didn't think he would last this long and happy with the service.

How likely would you be to recommend Eversleigh Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Standard of care is very good and the way the staff/carers interact with the residents is excellent, genuine and warm.
I am happy with my father's placement in the home and I know he is happy too.

How likely would you be to recommend Eversleigh Care Centre? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff work very hard but the level of staffing could be higher.

How likely would you be to recommend Eversleigh Care Centre? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

I like the lounge when I stay. It is warm and comfortable. The staff are kind and pay attention to my needs.

How likely would you be to recommend Eversleigh Care Centre? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Mom has been in the Eversleigh Care Centre for 17 months, she has dementia and mobility problems, we needed to find a home to cater for all these needs and after looking at many homes found the Eversleigh Care Centre to be the best. The home is always clean and tidy, the staff are very welcoming and any problems are always dealt with quickly and the family kept well informed. There is a wide range of activities and entertainment, which are well organised and we feel confident in leaving mom in Eversleigh's care.

How likely would you be to recommend Eversleigh Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum has been in the Eversley Care Centre for 4 years. Mum suffers from dementia and the family were very distressed that her dementia had deteriorated to nursing care. After visiting many homes in the area and being very disappointing with what I saw, I was very relieved to find a home that has high standard of care and support.
Staff are very professional and attend various courses to update their practice. The food is well prepared and has a varied menu. The home is always clean and has a high standard of decor. I feel very happy that my mum is in good hands and would recommend this home. Thank you.

How likely would you be to recommend Eversleigh Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Well organised, friendly and caring staff , always very clean, food not always 100% but very hard to please everyone. My friend had a 90th Birthday this week, and it was orgaised very well, and she was made to feel very special, they also made us feel very welcome.

How likely would you be to recommend Eversleigh Care Centre? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My mother has been a resident for 19 months and for the most part she has been happy and contented. The staff treat her with respect and look after her needs well. Whenever I have had need to bring something to the attention of the staff and management it has always been dealt with efficiently.

How likely would you be to recommend Eversleigh Care Centre? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

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Awards / Recognitions

March 2016

Investors in People

Recipient: Eversleigh Care Centre

Date: Friday 11 Mar 2016

more details

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