Submit a Review for Hampton Court Care Home
Merstone Close, Bilston, WV14 0LR
View Full Details of Hampton Court Care HomeLatest Reviews for Hampton Court Care Home
15 July 2025
Hampton Court Care Home. Excellent Staff. Excellent care. Brilliant. Had no problem at all.
14 July 2025
All the staff are kind & caring. I see a lot of staff helping the residents.
01 July 2025
All the staff at the care home work extremely hard. They are kind, caring and helpful. They provide entertainment for the residents. I would not hesitate in recommending this care home.
24 June 2025
I have found Hampton Court to be a fantastic friendly home, the staff are on a personal level with the residents and really do take the time to interact, in fact all the workers from the bottom to tip are wlays friendly, polite, nothing is too much trouble, even when they are rushed of their feet they still have the residents & families interest at heart. I cannot recommend this home anymore than I have. Fantastic on every level.
24 June 2025
My father moved here from another care home as he needed complex dementia care. He would refuse food and personal care and had challenging behaviour. But, four weeks of being at Hampton Court, I have seen a massive improvement. He is always clean, eating better, and the rooms are spotless. This is owing to the experienced and professional staff who are welcoming and make you feel at ease. I can't rate it enough. My mind is now at rest as I know he is getting the proper care he needs and is safe.
11 June 2025
Each time I've visited my dad, he's always seemed happy and comfortable. The staff are very professional, kind and considerate, they also seem to entertain the residents well. Very happy with my fathers care!
05 June 2025
I find the staff are kind, sympathetic, and caring. The lodge is very clean, they look after my husband even though he is sometimes very trying. Thank you Hampton Court.
20 May 2025
Home is spotless clean everywhere. Staff are caring and look after residents really well. My sister has lived here for the last 7 months. She is loved by all the staff. The nurses cares cleaners mangers reception staff are all amazing what they do for residents. If you have any concerns they will sort it out right away. I have recommended this nursing home to other people who i know.
14 May 2025
Mom's care is excellent, since moving into Hampton Court she has improved both physically and mentally. All staff are friendly and helpful.
07 May 2025
The staff were kind and caring
29 January 2025
The staff at this care home are very caring and nothing is too much trouble for them. The care my husband receives is fantastic and staff members are so patient and understanding. The staff are very good at keeping me informed. Not only do they look after my husband, they are very welcoming to myself and my family. I cannot fault anything and would highly recommend this nursing home.
15 January 2025
The care home is clean and bright, they pay attention to making it more like a real family home not a setting. The staff relate to the residents with dignity and compassion. It is so much nicer and fresh since the manager took over.
10 January 2025
My dad was in Hampton Court Care Home from March 29th up to his passing 24th December. I can't thank the staff enough, too many to mention for all the care my dad received. Everybody works extremely hard and are very dedicated. The home is spotlessly clean and the rooms are lovely. I also like that the home had regular events for the residents, I would have no hesitation in recommending this care home to anyone thinking of putting a loved one in a home. Thank you all again.
08 January 2025
Once again I have found mum to be well looked after, comfortable and eating cottage pie. The staff are brilliant! It helps to know that mum is well cared for by the kind and caring staff. I would recommend Hampton Court Care Home to everyone!
09 December 2024
Since my mother has become a resident at Hampton Court, she has shown great improvement in her condition. She is so much happier since being here and that is down to the wonderful, attentive care she is receiving. The home has a fabulous, clean, happy and caring environment. All of the staff are amazing people that I cannot thank enough. I would recommend this home to anyone.
22 November 2024
The last six months of my ex-husband's life couldn't have been spent in a better place. Such kind and patient caring staff, and plenty of them. The home is bright and spacious, he had a lovely room. The reception staff were always helpful.
08 November 2024
Mom has been at Hampton Court for three months. Choosing a care home has been an emotional and difficult time for the family. The carers have been very supportive of Mom and family members while Mom has been settling in. The team have experience and knowledge in dementia and are always looking at ways to adjust to suit Mom's needs. I feel confident that she is safe and being cared for. She is treated with dignity and respect. The home itself is nicely decorated and clean. Bed linen is always fresh and Mom is in clean clothes. They have their own kitchen and prepare/cook everything on-site. There is an entertainment team to organise activities. There is always something happening.
21 October 2024
Very happy with everything. My husband is satisfied with everything as well.
18 October 2024
The resident we visit has been a lot better, his weight is going the right way since he moved from another care home. Food is really excellent, the care is unbelievable, also the support they give me. The time and patience they show is unbelievable. When we came last week, he was outside playing football, so happy. No better place!
06 September 2024
I cannot express how amazing Hampton Court is. The facilities are second to none. The staff are so lovely and extremely caring. The support my father receives is truly amazing. He is treated with respect and dignity. Everything is spotlessly clean. My father was moved from another care home where he had refused to eat anything except for biscuits and desserts and refused to drink. He is now eating and drinking as should be. The food is wonderful. His room is wonderful. My father is very happy here and has settled in extremely well. Cannot fault anything.
Latest Reviews for Hampton Court Care Home
15 July 2025
Hampton Court Care Home. Excellent Staff. Excellent care. Brilliant. Had no problem at all.
14 July 2025
All the staff are kind & caring. I see a lot of staff helping the residents.
01 July 2025
All the staff at the care home work extremely hard. They are kind, caring and helpful. They provide entertainment for the residents. I would not hesitate in recommending this care home.
24 June 2025
I have found Hampton Court to be a fantastic friendly home, the staff are on a personal level with the residents and really do take the time to interact, in fact all the workers from the bottom to tip are wlays friendly, polite, nothing is too much trouble, even when they are rushed of their feet they still have the residents & families interest at heart. I cannot recommend this home anymore than I have. Fantastic on every level.
24 June 2025
My father moved here from another care home as he needed complex dementia care. He would refuse food and personal care and had challenging behaviour. But, four weeks of being at Hampton Court, I have seen a massive improvement. He is always clean, eating better, and the rooms are spotless. This is owing to the experienced and professional staff who are welcoming and make you feel at ease. I can't rate it enough. My mind is now at rest as I know he is getting the proper care he needs and is safe.
11 June 2025
Each time I've visited my dad, he's always seemed happy and comfortable. The staff are very professional, kind and considerate, they also seem to entertain the residents well. Very happy with my fathers care!
05 June 2025
I find the staff are kind, sympathetic, and caring. The lodge is very clean, they look after my husband even though he is sometimes very trying. Thank you Hampton Court.
20 May 2025
Home is spotless clean everywhere. Staff are caring and look after residents really well. My sister has lived here for the last 7 months. She is loved by all the staff. The nurses cares cleaners mangers reception staff are all amazing what they do for residents. If you have any concerns they will sort it out right away. I have recommended this nursing home to other people who i know.
14 May 2025
Mom's care is excellent, since moving into Hampton Court she has improved both physically and mentally. All staff are friendly and helpful.
07 May 2025
The staff were kind and caring
29 January 2025
The staff at this care home are very caring and nothing is too much trouble for them. The care my husband receives is fantastic and staff members are so patient and understanding. The staff are very good at keeping me informed. Not only do they look after my husband, they are very welcoming to myself and my family. I cannot fault anything and would highly recommend this nursing home.
15 January 2025
The care home is clean and bright, they pay attention to making it more like a real family home not a setting. The staff relate to the residents with dignity and compassion. It is so much nicer and fresh since the manager took over.
10 January 2025
My dad was in Hampton Court Care Home from March 29th up to his passing 24th December. I can't thank the staff enough, too many to mention for all the care my dad received. Everybody works extremely hard and are very dedicated. The home is spotlessly clean and the rooms are lovely. I also like that the home had regular events for the residents, I would have no hesitation in recommending this care home to anyone thinking of putting a loved one in a home. Thank you all again.
08 January 2025
Once again I have found mum to be well looked after, comfortable and eating cottage pie. The staff are brilliant! It helps to know that mum is well cared for by the kind and caring staff. I would recommend Hampton Court Care Home to everyone!
09 December 2024
Since my mother has become a resident at Hampton Court, she has shown great improvement in her condition. She is so much happier since being here and that is down to the wonderful, attentive care she is receiving. The home has a fabulous, clean, happy and caring environment. All of the staff are amazing people that I cannot thank enough. I would recommend this home to anyone.
22 November 2024
The last six months of my ex-husband's life couldn't have been spent in a better place. Such kind and patient caring staff, and plenty of them. The home is bright and spacious, he had a lovely room. The reception staff were always helpful.
08 November 2024
Mom has been at Hampton Court for three months. Choosing a care home has been an emotional and difficult time for the family. The carers have been very supportive of Mom and family members while Mom has been settling in. The team have experience and knowledge in dementia and are always looking at ways to adjust to suit Mom's needs. I feel confident that she is safe and being cared for. She is treated with dignity and respect. The home itself is nicely decorated and clean. Bed linen is always fresh and Mom is in clean clothes. They have their own kitchen and prepare/cook everything on-site. There is an entertainment team to organise activities. There is always something happening.
21 October 2024
Very happy with everything. My husband is satisfied with everything as well.
18 October 2024
The resident we visit has been a lot better, his weight is going the right way since he moved from another care home. Food is really excellent, the care is unbelievable, also the support they give me. The time and patience they show is unbelievable. When we came last week, he was outside playing football, so happy. No better place!
06 September 2024
I cannot express how amazing Hampton Court is. The facilities are second to none. The staff are so lovely and extremely caring. The support my father receives is truly amazing. He is treated with respect and dignity. Everything is spotlessly clean. My father was moved from another care home where he had refused to eat anything except for biscuits and desserts and refused to drink. He is now eating and drinking as should be. The food is wonderful. His room is wonderful. My father is very happy here and has settled in extremely well. Cannot fault anything.