Submit a Review for Brockhampton Court Care Home
Brockhampton, Hereford, HR1 4TQ
View full details of Brockhampton Court Care HomeLatest Reviews for Brockhampton Court Care Home
29 January 2026
My wife is currently a resident of Brockhampton Court. She is someone who is entering her very last days with us. The atmosphere within the home is quiet and peaceful yet everyone is friendly and efficient. One could not wish for a better place to end your days.
29 January 2026
Brockhampton Court is a lovely care home with friendly, caring staff who treat residents with respect and kindness. It has a warm, welcoming atmosphere and provides excellent care. Food is amazing after hiring new talented chefs and nice to see the same familiar faces from the care team day in day
out. Highly recommended.
08 January 2026
I love volunteering at Brockhampton Court especially this time of year.
The residents have been very busy making a ginger bread village, Christmas wreaths, Christmas cards and decorations.
Brockhampton Court has a lovely welcoming atmosphere with kind and friendly staff, which is extremely
important, especially this time of year when lots of people can feel alone.
22 December 2025
This is a second review for this wonderful home and one that is deserved of a positive review.
I travel when I can to visit my lifelong friend and each and every occasion, as I step into the home, I am met with a warm welcome and that immediately gives you reassurance.
The dining room is set up
beautifully and I can only provide feedback for the choice of meals at lunchtime, but the food smelt and looked appetising and plentiful. My friend tells me there are 3 choices for meals and always snacks available throughout the day.
My friend has a lovely room looking over the gardens and it is just so peaceful. There are different activities throughout the day and on my visit Christmas festivities were well under way.
I wouldn't hesitate to recommend this home and it is the staff that make the experience so wonderful.
04 December 2025
I find all the staff courteous and helpfull.
02 December 2025
Such a welcoming place, it really feels like a home from home. I visit regularly and the staff are always wonderful.
I have visited many other residential homes and nothing compares to here.
26 November 2025
Beautiful home which is always kept well maintained and clean, in addition to being surrounded by glorious grounds which are also well maintained. Lovely private room and very well appointed.
Extremely kind and caring staff throughout the home who work exceptionally well together supporting each
other as needed. The response to any issues raised is always positive and action is taken to resolve any issues.
Food varied and well balanced and good to now have two chefs on board. Also good to have more permanent carers joining the team after a bit of an hiatus after the new ownership a year ago.
In summary it's a very special home.
20 October 2025
What was a fantastic home is in a state of decline since being aquired by Spring Care. There is now a sever shortage of staff giving rise to a reliance on agency staff. The remaing permanent staff are excellent but the agency staff are often very poor. Weekends and nights are particularly bad. The
kitchen has not had a chef for over a year. Meals are very poorly planned and executed usually agency staff or sometimes even the home manager typical menu - ham, egg & chips or fish cake, chips & peas.
Outside entertainers almost totally cut out by Spring Care.
To sum up - Spring Care more interested in profit than care.
20 January 2025
Brockhampton Court Care Home was independently owned until 1st October 2024. It has now been taken over by Springcare Ltd. Previously, it couldn't be faulted but sadly, standards have rapidly declined since the takeover. Quality of food has declined with cheap meats served in place of a variety of
good quality ones, and lack of variety . Care staff have had wages cut and are now leaving - some had been there as long as twenty years. Activity budget has been cut to so many weekly activities have now become monthly. Telephones have not been working for over a week now. So sad when it was such a happy home for my mum before.
20 September 2022
Excellent staff and facilities in a stunning location. There is a real family atmosphere, which is always welcoming and the quality of care is very good. My father is very happy there. However, communication can be a problem.
02 September 2022
Very professional care. Very good standards of cleanliness, super friendly staff and a good range of activities. Dad is very happy here. This is a super home, with lots of space and consistent standards of care.
15 June 2022
Mum was only in Brockhampton Court a few months before she passed away. The facilities and the staff in the home were exceptional in meeting Mum's needs when, at times she was challenging. They were also very supportive of us and helped in any way they could. I would have no hesitation in
recommending Brockhampton, in all respects.
25 April 2022
My experience of this nursing home is that the staff are caring and helpful to cater for my mother's needs, especially during the current Covid-19 pandemic. We, as a family, have regular updates about her health and news relating to the home.
23 November 2021
With the questions, I never tick a box that is marked excellent. Excellent implies perfection which does not exist. Subject to this, I cannot imagine a better care home than Brockhampton. I have described it as a four-star hotel with 24-hour nursing care thrown in. My only criticism would be that
meals in the rooms do not always arrive hot. This is because the kitchen is a long way from rooms in the new wing.
25 October 2021
Brockhampton Court Nursing Home is in a league of its own - the facilities are superb and the staff magnificent. My Father, who was extremely ill when he arrived in April, has rallied magnificently and is now almost back to his old self. He is 91 years old and had lived completely independently
since my Mother died in 2019 but he loves living at Brockhampton and does not wish to return home - he says he really feels loved and cherished where he is. We can visit whenever we wish and can take him out for visits home or for a meal - he can even have his very old springer spaniel visit him in his room. My Father has been able to personalise his room with any items he is attached to - photographs, a small fridge, and even his computer from home! As a family we are always made to feel welcome when we visit, are kept in touch with Newsletters, etc and can talk to staff if we are concerned about anything.
19 August 2021
Excellent care home with staff that go over and above what is required or expected. Nursing care second to none and proactively address health issues before they become a problem. Home itself is beautiful in lovely grounds and stunning views across beautiful and peaceful countryside. Strongly
recommended.
10 August 2021
I stayed at Brockhampton Court Care Home for 2 weeks respite care while my wife recovered from a knee operation.
My experience was very enjoyable, nothing was too much trouble for any staff member and always had time for you.
What I can I say about the food - EXCELLENT. I always looked forward to
the daily menu.
The management team was absolutely fantastic from our initial phone call through to arrival - Can’t thank them enough for all the help we received.
Brockhampton Court is a stunning property that has been adapted to make a wonderful care home, set in amazing beautiful well kept grounds.
I am looking forward to my next stay.
06 August 2021
I have been most impressed with all the kindness given to me while recuperating here at Brockhampton. An idyllic environment where one appreciates all the thoughtfulness displayed throughout.
11 June 2021
Brockhampton Court Care Home is a beautiful old house situated in lovely gardens and parkland where residents are encouraged to enjoy. It is a very happy place and the staff are wonderful, very kind and cheerful although not or two might need a little more training in how to deal with 'grumpy old
men'! Brockhampton Court is privately owned.
11 June 2021
Caring, friendly, helpful, clean, calm and one to one care. Feels safe.
Latest Reviews for Brockhampton Court Care Home
29 January 2026
My wife is currently a resident of Brockhampton Court. She is someone who is entering her very last days with us. The atmosphere within the home is quiet and peaceful yet everyone is friendly and efficient. One could not wish for a better place to end your days.
29 January 2026
Brockhampton Court is a lovely care home with friendly, caring staff who treat residents with respect and kindness. It has a warm, welcoming atmosphere and provides excellent care. Food is amazing after hiring new talented chefs and nice to see the same familiar faces from the care team day in day
out. Highly recommended.
08 January 2026
I love volunteering at Brockhampton Court especially this time of year.
The residents have been very busy making a ginger bread village, Christmas wreaths, Christmas cards and decorations.
Brockhampton Court has a lovely welcoming atmosphere with kind and friendly staff, which is extremely
important, especially this time of year when lots of people can feel alone.
22 December 2025
This is a second review for this wonderful home and one that is deserved of a positive review.
I travel when I can to visit my lifelong friend and each and every occasion, as I step into the home, I am met with a warm welcome and that immediately gives you reassurance.
The dining room is set up
beautifully and I can only provide feedback for the choice of meals at lunchtime, but the food smelt and looked appetising and plentiful. My friend tells me there are 3 choices for meals and always snacks available throughout the day.
My friend has a lovely room looking over the gardens and it is just so peaceful. There are different activities throughout the day and on my visit Christmas festivities were well under way.
I wouldn't hesitate to recommend this home and it is the staff that make the experience so wonderful.
04 December 2025
I find all the staff courteous and helpfull.
02 December 2025
Such a welcoming place, it really feels like a home from home. I visit regularly and the staff are always wonderful.
I have visited many other residential homes and nothing compares to here.
26 November 2025
Beautiful home which is always kept well maintained and clean, in addition to being surrounded by glorious grounds which are also well maintained. Lovely private room and very well appointed.
Extremely kind and caring staff throughout the home who work exceptionally well together supporting each
other as needed. The response to any issues raised is always positive and action is taken to resolve any issues.
Food varied and well balanced and good to now have two chefs on board. Also good to have more permanent carers joining the team after a bit of an hiatus after the new ownership a year ago.
In summary it's a very special home.
20 October 2025
What was a fantastic home is in a state of decline since being aquired by Spring Care. There is now a sever shortage of staff giving rise to a reliance on agency staff. The remaing permanent staff are excellent but the agency staff are often very poor. Weekends and nights are particularly bad. The
kitchen has not had a chef for over a year. Meals are very poorly planned and executed usually agency staff or sometimes even the home manager typical menu - ham, egg & chips or fish cake, chips & peas.
Outside entertainers almost totally cut out by Spring Care.
To sum up - Spring Care more interested in profit than care.
20 January 2025
Brockhampton Court Care Home was independently owned until 1st October 2024. It has now been taken over by Springcare Ltd. Previously, it couldn't be faulted but sadly, standards have rapidly declined since the takeover. Quality of food has declined with cheap meats served in place of a variety of
good quality ones, and lack of variety . Care staff have had wages cut and are now leaving - some had been there as long as twenty years. Activity budget has been cut to so many weekly activities have now become monthly. Telephones have not been working for over a week now. So sad when it was such a happy home for my mum before.
20 September 2022
Excellent staff and facilities in a stunning location. There is a real family atmosphere, which is always welcoming and the quality of care is very good. My father is very happy there. However, communication can be a problem.
02 September 2022
Very professional care. Very good standards of cleanliness, super friendly staff and a good range of activities. Dad is very happy here. This is a super home, with lots of space and consistent standards of care.
15 June 2022
Mum was only in Brockhampton Court a few months before she passed away. The facilities and the staff in the home were exceptional in meeting Mum's needs when, at times she was challenging. They were also very supportive of us and helped in any way they could. I would have no hesitation in
recommending Brockhampton, in all respects.
25 April 2022
My experience of this nursing home is that the staff are caring and helpful to cater for my mother's needs, especially during the current Covid-19 pandemic. We, as a family, have regular updates about her health and news relating to the home.
23 November 2021
With the questions, I never tick a box that is marked excellent. Excellent implies perfection which does not exist. Subject to this, I cannot imagine a better care home than Brockhampton. I have described it as a four-star hotel with 24-hour nursing care thrown in. My only criticism would be that
meals in the rooms do not always arrive hot. This is because the kitchen is a long way from rooms in the new wing.
25 October 2021
Brockhampton Court Nursing Home is in a league of its own - the facilities are superb and the staff magnificent. My Father, who was extremely ill when he arrived in April, has rallied magnificently and is now almost back to his old self. He is 91 years old and had lived completely independently
since my Mother died in 2019 but he loves living at Brockhampton and does not wish to return home - he says he really feels loved and cherished where he is. We can visit whenever we wish and can take him out for visits home or for a meal - he can even have his very old springer spaniel visit him in his room. My Father has been able to personalise his room with any items he is attached to - photographs, a small fridge, and even his computer from home! As a family we are always made to feel welcome when we visit, are kept in touch with Newsletters, etc and can talk to staff if we are concerned about anything.
19 August 2021
Excellent care home with staff that go over and above what is required or expected. Nursing care second to none and proactively address health issues before they become a problem. Home itself is beautiful in lovely grounds and stunning views across beautiful and peaceful countryside. Strongly
recommended.
10 August 2021
I stayed at Brockhampton Court Care Home for 2 weeks respite care while my wife recovered from a knee operation.
My experience was very enjoyable, nothing was too much trouble for any staff member and always had time for you.
What I can I say about the food - EXCELLENT. I always looked forward to
the daily menu.
The management team was absolutely fantastic from our initial phone call through to arrival - Can’t thank them enough for all the help we received.
Brockhampton Court is a stunning property that has been adapted to make a wonderful care home, set in amazing beautiful well kept grounds.
I am looking forward to my next stay.
06 August 2021
I have been most impressed with all the kindness given to me while recuperating here at Brockhampton. An idyllic environment where one appreciates all the thoughtfulness displayed throughout.
11 June 2021
Brockhampton Court Care Home is a beautiful old house situated in lovely gardens and parkland where residents are encouraged to enjoy. It is a very happy place and the staff are wonderful, very kind and cheerful although not or two might need a little more training in how to deal with 'grumpy old
men'! Brockhampton Court is privately owned.
11 June 2021
Caring, friendly, helpful, clean, calm and one to one care. Feels safe.