Submit a Review for Wellington Hall Care Centre
Holyhead Road, Wellington, Telford, TF1 2EH
View full details of Wellington Hall Care CentreLatest Reviews for Wellington Hall Care Centre
07 May 2026
In the short time our new manager has been with us the difference is amazing. The staff levels rose to a sensible level, regular visits checking all is ok for the residents.
On a personal front she has removed a couple of very 24 hours a day noise disturbances, so for the first time in a long time
I can have a good night's sleep. And we can see she really cares!
07 May 2026
Management works very hard to keep all residents happy. Complaints are listened to and any problems are resolved promptly.
14 April 2026
I am very happy with all aspects of care provided by staff for my dear mother. My mother has been on temporary placement since February, and I am happy that this is to be extended for a few more months.
10 April 2026
Since the new management has taken over, I've personally noticed a marked improvement in how the care home is managed and run. There is now a much more positive, organised and consistent approach throughout, which is very reassuring as a family member.
The reception staff are consistently helpful,
friendly and welcoming, making every visit a pleasant experience. It's clear they genuinely care and are always willing to assist.
The activities team are second to none. They go above and beyond to keep residents engaged, active and included, and-importantly, this is delivered with real consistency, which makes a noticeable difference to residents' wellbeing and day-to-day happiness.
Overall, the improvements have been significant, and the consistency in care and service is clear to see. I would have no hesitation in recommending this care home to others looking for a safe, caring and well-managed environment.
25 March 2026
Would just like to say how thankful I feel that my dad is being so well looked after with attentive and happy staff. Keep up your good, I mean excellent work.
16 March 2026
My daughter, in care due to extreme issues with functional neurological disorder, has received first-class care, with all staff members being caring, very friendly and efficient.
The care centre is both 'homely' and orderly, with a high standard of hygiene. We commend this care centre and the
hard-working staff.
16 March 2026
Warm and friendly welcome. All staff and support staff treated my daughter with care and dignity. She has a very severe and unusual condition, which is difficult to treat. Everybody on the nursing and care staff and reception have been very kind and understanding.
16 March 2026
My friend came into the care home for reablement from the hospital, and being at Wellington Hall was a godsend. We were welcomed warmly by Jodie, Kate and all the team on floor 2. I was impressed by how much choice and freedom residents have and how every member of staff interacts with each
resident. Relatives were welcomed and involved, and communication was really good. Thank you, everyone, you made a big impact and difference.
20 February 2026
Thank you to all the staff that provided care to my Mum during her time with you. You were always respectable and sensitive to her needs. It was a difficult time for us as a family and we always felt you looked after her and kept us informed. You made her comfortable in her last few days before she
passed and were very supportive to us as a family. Her last day was sad however you ensured we were all ok and your compassion was very much appreciated. The new Manager in charge is superb and is a fantastic, hands on leader who cares very much for the residents, their family and her staff. Her door is always open. I feel with her in charge this home will go from strength to strength.
17 February 2026
During a period of respite my wife Yvonne Richards was placed in car e at your centre
Throughout her six week stay she was given excellent care, All staff members including nurses and carers treated her with respect and tender loving care and attention, We were always welcomed on each occasion
during our daily visits by very pleasant reception staff who were always ready to assist us,
The home always maintained a very high standard of hygiene throughout the establishment at all times,
On the last day of palliative care our entire family were present all day and into the evening of her death, The general manager sent staff in at regular intervals with refreshments and drinks,
On behalf of my family I would like to congratulate everyone concerned for the kindness shown to my wife and family throughout the time she was under the care of the home
06 August 2025
Staff were amazing with Dad.
06 August 2025
My great auntie is really happy here, the staff and other residents are friendly, she gets involved with other people and join in with them. She gets really great health care and the support she needs
31 July 2025
Our dad spend the last 6 months of his life at Morris Care. The staff were always kind and considerate towards him.
07 July 2025
I have been visiting my friend now (a service user) for over a month at the home. I have been overwhelmed with how friendly and caring the staff are. This is the staff at the help desk and the nursing and care staff. I'm really pleased on of my best friends now resides in such a caring and
professional facility. I can't thank you enough for looking after him and being so helpful in every one of my visits. Thanks so much.
13 May 2025
After spending 3 weeks in a hospice,I didn't think I could get anywhere close but I actually prefer this.Dont get me wrong,in the eye,the hospice takes some beating but from day 1 here I've already been upgraded to a room with a garden which has made me up.Already got the flowers in.Overall though,I
can't fault anything.The breakfast ain't great but other than that..100%
01 May 2025
Mum and dad both spent the last part of their lives in Morris Care Centre, dad from 2021 to 2025 and mum from 2022 to 2024. The care they both received was very good. All the staff made us feel welcome whatever time of day we visited. Reception staff always engaged with the residents sitting in
reception and made us feel welcome as visitors. The staff that mum and dad saw every day, both care staff and nursing staff, always did their best for them however busy they were. We have felt at times that there has been a shortage of staff and communication about elements of care have been inconsistent but when we have voiced our concerns, we have found that we have been listened to, and action has been taken promptly. In their final days both mum and dad were treated with great care and respect with the staff always ensuring their comfort and dignity. The support of all our family in the last few days of mum and dad's lives, was exceptional.
21 April 2025
I would give 0 stars but I can't. Wellington court. My brother was at Morris care home 15 minutes before deciding he wasn't stopping, for someone who only has a few weeks to live, you would think, he would at least be able to use the toilet, but as he's in a wheelchair he couldn't even get the
wheelchair in to the wc. the rooms are like a prison cell, to small to turn wheelchair round.
In the space of 2 hours I had seen so many issues with the lack of respect & care of patients, anyone leaving a loved one the area of Wellington court, think twice. This isn't care, it's neglect. Morris care Wellington stay away.
19 March 2025
Recently Mum celebrated her milestone 100th birthday. Morris Care helped us to make Mum feel like the queen she is. They put on a fabulous party for her, and they welcomed a large group of family and friends, the chefs made special effort to create delicious food and cake.
Thanks to all the
staff but especially the wonderful reception team, 2nd floor careers, catering and Social Activities
03 December 2024
As you come into the home, you are welcomed by the lovely receptionist who is always polite, friendly and helpful, the home is clean and has a lovely homely feel to it. The care staff work very hard and are exceptionally kind and caring. Mom has a lot of visitors who are always made to feel very
welcome. The activities here are excellent, the food is amazing with lots of choices. In my opinion, the home is outstanding and I cannot praise it too highly.
23 October 2024
Nice open reception and relaxed atmosphere.
Latest Reviews for Wellington Hall Care Centre
07 May 2026
In the short time our new manager has been with us the difference is amazing. The staff levels rose to a sensible level, regular visits checking all is ok for the residents.
On a personal front she has removed a couple of very 24 hours a day noise disturbances, so for the first time in a long time
I can have a good night's sleep. And we can see she really cares!
07 May 2026
Management works very hard to keep all residents happy. Complaints are listened to and any problems are resolved promptly.
14 April 2026
I am very happy with all aspects of care provided by staff for my dear mother. My mother has been on temporary placement since February, and I am happy that this is to be extended for a few more months.
10 April 2026
Since the new management has taken over, I've personally noticed a marked improvement in how the care home is managed and run. There is now a much more positive, organised and consistent approach throughout, which is very reassuring as a family member.
The reception staff are consistently helpful,
friendly and welcoming, making every visit a pleasant experience. It's clear they genuinely care and are always willing to assist.
The activities team are second to none. They go above and beyond to keep residents engaged, active and included, and-importantly, this is delivered with real consistency, which makes a noticeable difference to residents' wellbeing and day-to-day happiness.
Overall, the improvements have been significant, and the consistency in care and service is clear to see. I would have no hesitation in recommending this care home to others looking for a safe, caring and well-managed environment.
25 March 2026
Would just like to say how thankful I feel that my dad is being so well looked after with attentive and happy staff. Keep up your good, I mean excellent work.
16 March 2026
My daughter, in care due to extreme issues with functional neurological disorder, has received first-class care, with all staff members being caring, very friendly and efficient.
The care centre is both 'homely' and orderly, with a high standard of hygiene. We commend this care centre and the
hard-working staff.
16 March 2026
Warm and friendly welcome. All staff and support staff treated my daughter with care and dignity. She has a very severe and unusual condition, which is difficult to treat. Everybody on the nursing and care staff and reception have been very kind and understanding.
16 March 2026
My friend came into the care home for reablement from the hospital, and being at Wellington Hall was a godsend. We were welcomed warmly by Jodie, Kate and all the team on floor 2. I was impressed by how much choice and freedom residents have and how every member of staff interacts with each
resident. Relatives were welcomed and involved, and communication was really good. Thank you, everyone, you made a big impact and difference.
20 February 2026
Thank you to all the staff that provided care to my Mum during her time with you. You were always respectable and sensitive to her needs. It was a difficult time for us as a family and we always felt you looked after her and kept us informed. You made her comfortable in her last few days before she
passed and were very supportive to us as a family. Her last day was sad however you ensured we were all ok and your compassion was very much appreciated. The new Manager in charge is superb and is a fantastic, hands on leader who cares very much for the residents, their family and her staff. Her door is always open. I feel with her in charge this home will go from strength to strength.
17 February 2026
During a period of respite my wife Yvonne Richards was placed in car e at your centre
Throughout her six week stay she was given excellent care, All staff members including nurses and carers treated her with respect and tender loving care and attention, We were always welcomed on each occasion
during our daily visits by very pleasant reception staff who were always ready to assist us,
The home always maintained a very high standard of hygiene throughout the establishment at all times,
On the last day of palliative care our entire family were present all day and into the evening of her death, The general manager sent staff in at regular intervals with refreshments and drinks,
On behalf of my family I would like to congratulate everyone concerned for the kindness shown to my wife and family throughout the time she was under the care of the home
06 August 2025
Staff were amazing with Dad.
06 August 2025
My great auntie is really happy here, the staff and other residents are friendly, she gets involved with other people and join in with them. She gets really great health care and the support she needs
31 July 2025
Our dad spend the last 6 months of his life at Morris Care. The staff were always kind and considerate towards him.
07 July 2025
I have been visiting my friend now (a service user) for over a month at the home. I have been overwhelmed with how friendly and caring the staff are. This is the staff at the help desk and the nursing and care staff. I'm really pleased on of my best friends now resides in such a caring and
professional facility. I can't thank you enough for looking after him and being so helpful in every one of my visits. Thanks so much.
13 May 2025
After spending 3 weeks in a hospice,I didn't think I could get anywhere close but I actually prefer this.Dont get me wrong,in the eye,the hospice takes some beating but from day 1 here I've already been upgraded to a room with a garden which has made me up.Already got the flowers in.Overall though,I
can't fault anything.The breakfast ain't great but other than that..100%
01 May 2025
Mum and dad both spent the last part of their lives in Morris Care Centre, dad from 2021 to 2025 and mum from 2022 to 2024. The care they both received was very good. All the staff made us feel welcome whatever time of day we visited. Reception staff always engaged with the residents sitting in
reception and made us feel welcome as visitors. The staff that mum and dad saw every day, both care staff and nursing staff, always did their best for them however busy they were. We have felt at times that there has been a shortage of staff and communication about elements of care have been inconsistent but when we have voiced our concerns, we have found that we have been listened to, and action has been taken promptly. In their final days both mum and dad were treated with great care and respect with the staff always ensuring their comfort and dignity. The support of all our family in the last few days of mum and dad's lives, was exceptional.
21 April 2025
I would give 0 stars but I can't. Wellington court. My brother was at Morris care home 15 minutes before deciding he wasn't stopping, for someone who only has a few weeks to live, you would think, he would at least be able to use the toilet, but as he's in a wheelchair he couldn't even get the
wheelchair in to the wc. the rooms are like a prison cell, to small to turn wheelchair round.
In the space of 2 hours I had seen so many issues with the lack of respect & care of patients, anyone leaving a loved one the area of Wellington court, think twice. This isn't care, it's neglect. Morris care Wellington stay away.
19 March 2025
Recently Mum celebrated her milestone 100th birthday. Morris Care helped us to make Mum feel like the queen she is. They put on a fabulous party for her, and they welcomed a large group of family and friends, the chefs made special effort to create delicious food and cake.
Thanks to all the
staff but especially the wonderful reception team, 2nd floor careers, catering and Social Activities
03 December 2024
As you come into the home, you are welcomed by the lovely receptionist who is always polite, friendly and helpful, the home is clean and has a lovely homely feel to it. The care staff work very hard and are exceptionally kind and caring. Mom has a lot of visitors who are always made to feel very
welcome. The activities here are excellent, the food is amazing with lots of choices. In my opinion, the home is outstanding and I cannot praise it too highly.
23 October 2024
Nice open reception and relaxed atmosphere.