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- Wellington Hall Care Centre care home

A home from home atmosphere.Jean E(Wife of Resident/Service User)

The atmosphere is warm and inviting. The staff are kind, considerate and qualified.S K(Daughter of Resident/Service User)


A home from home atmosphere.Jean E(Wife of Resident/Service User)

The atmosphere is warm and inviting. The staff are kind, considerate and qualified.S K(Daughter of Resident/Service User)


Wellington Hall Care Centre is a unique Nursing Home located on Holyhead Road in Wellington that provides high standards of specialist care. Its uniqueness comes from its three individual Courts, each dedicated to different types of care.
Wrekin Court is a Victorian building which has been refurbished to provide long and short term stays for elderly frail residents.
The centre provides spacious rooms, each furnished with the latest facilities, from pressure...
Care Provided by Wellington Hall Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 96 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Please contact the home to organise an assessment with one of our experienced clinical leads.
We can then give an accurate average weekly fee.
Contact Wellington Hall Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Person in charge
- Jodie Haines (General Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (92)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (92)
Wellington Hall Care Centre Reviews (72)
Wellington Hall Care Centre has a Review Score of 9.7 (9.681) out of 10, based on 41 reviews in the last 2 years.
Over all time Wellington Hall Care Centre has 72 reviews.
Grandma was very well looked after, the staff were very caring and attentive to her care needs.
There was a nice atmosphere and always feels very welcoming, lovely cakes always available on reception a nice touch.
We look forward to our visits to see Grandma and the other residents and staff.
My brother reluctantly entered Wellington Hall Care Centre for a short period of respite care. When we went to collect him to take him home he said he wanted to stay because, in his own words, he felt safe there. We had no inkling he had felt unsafe in his own home. My brother is a gentle, quiet man who has lived all his adult life alone. It is wonderful to witness him happy and engaging with other residents and staff members. This new found engagement is attributable to gentle encouragement from various staff members. The staff are friendly but professional in their interactions with the residents and visitors alike. To know my brother is so well cared for, is happy and, in his own words, feels safe means the world to me. Thank you one and all.
My brother-in-law entered the home in August 2025 for a two week stay whilst renovations to his home were done. He was immediately made to feel welcome and at home. The staff were friendly, attentive and approachable right from day one. When the planned two week stay came to an end he surprisingly decided he wanted to make Wellington Hall Care Centre his home - a decision he has not regretted. There is a lovely atmosphere within the home, the residents seem very happy and enjoy light hearted banter with the various staff members. As visitors we are always made to feel very welcome. My thanks goes to each and every member of staff for their care.
I am a resident here as from the end of March/April this year. I find the management team to be really good and also the carers are fantastic at their roles. I find everybody friendly. The kitchen staff are ace as well. The activity lady our Amy is very good. We have great fun and laughs doing a wide variety of activities. I look forward to them it varies every week. I highly recommend Wellington Hall to everybody.
I was transferred from hospital and am here for 4-6 weeks respite care. I cannot fault anything. The care I have recieved has been exceptional. The staff are always friendly and pleasant. Management + office staff are caring and nothing is too much trouble. Everyone here also treat my visitors the same care - which makes it easier for them knowing I'm in loving hands. Thankyou
Been well looked after, staff are great, place is great, the boss is ace. Very great care centre, the best.
A warm and friendly atmosphere starting at reception. My Daughter has been in Wellington Hall since November after spending several weeks in hospital on different wards. She has a complex condition which is treated with empathy and compassion from the staff and support workers. The new manager has tried to meet all her needs to make her stay more comfortable. She is encouraged to socialise and join in with the different activities provided.
My mother in law has been resident at Wellington Hall for 19 months. When she was admitted to the home she was for end of life care. She had lost weight, wasn't eating and was having frequent falls. Thanks to the dedicated staff, she is now up and about with her wheeled aid, eating well and has a renewed zest for life. The activities provided have allowed her a sense of community and she enjoys participating in these. Especially exercise sessions, scrabble, singing and being able to take communion with the visiting church minister. We cannot thank the staff enough.
From when we arrived, every member of staff demonstrated genuine kindness, professionalism, and an incredible attention to detail. Their priority was always Anne's comfort and wellbeing, and they went above and beyond to ensure she was cared for with dignity, warmth, and respect at every stage.
What made Wellington Hall truly special was that their care extended far beyond Anne herself. As a family, we were welcomed, supported, and comforted throughout what was an incredibly difficult time. Every visit was met with kindness, understanding, and reassurance. Nothing was ever too much trouble, and the staff's compassion helped make an emotional and challenging period more bearable for all of us.
You hear so many horror stories about care homes, but our experience at Wellington Ha
I was very relieved when Dad was able to stay here as a full-time place. I am particularly impressed by the Manager Jodie, who has listened and acted on things. Dad looks well cared for.
Every member of staff treated my gran with dignity, respect and genuine warmth, ensuring she was comfortable and well cared for throughout her stay. During such a difficult time, their support meant so much to us. A special thank you to the receptionist, who went above and beyond with her kindness. She gave me flowers during a particularly emotional week, and when I arrived at the home in tears after my gran had passed away, she greeted me with a comforting hug that I will never forget. The manager and staff were always welcoming and accommodating, offering refreshments and support whenever we visited. Their compassion helped make an incredibly painful time a little easier. Thank you all
They looked after my husband very, very good.
The staff have been so lovely with my dad he has debilitating jerking episodes, and they always take the time to keep him calm and meet his needs following these episodes when he is exhausted.
Since my husband has been in Wellington Hall, we have been very happy with his care. He is always treated with dignity. I particularly like the amount and variety of the activities provided. The food is good.
Without this home I would be lost and alone.
An oasis of care and kindness. Mam required emergency nursing care - she was made very welcome, and nothing was too much trouble. All of her needs were anticipated, and her care was adapted accordingly with no prompting from us. WH is well run, clean, welcoming and relaxed with excellent care and genuine concern for each patient. Every patient is treated as special, individual and important. Jodie and her staff go above and beyond to help patients and their families.
On a personal front she has removed a couple of very 24 hours a day noise disturbances, so for the first time in a long time I can have a good night's sleep. And we can see she really cares!
Management works very hard to keep all residents happy. Complaints are listened to and any problems are resolved promptly.
I am very happy with all aspects of care provided by staff for my dear mother. My mother has been on temporary placement since February, and I am happy that this is to be extended for a few more months.
The reception staff are consistently helpful, friendly and welcoming, making every visit a pleasant experience. It's clear they genuinely care and are always willing to assist.
The activities team are second to none. They go above and beyond to keep residents engaged, active and included, and-importantly, this is delivered with real consistency, which makes a noticeable difference to residents' wellbeing and day-to-day happiness.
Overall, the improvements have been significant, and the consistency in care and service is clear to see. I would have no hesitation in recommending this care home to others looking for a safe, caring and well-managed environment.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 December 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 23 July 2026Please contact the Home for additional details.
News (0) & Events (0)
There are no news items for Wellington Hall Care Centre .
There are no upcoming events for Wellington Hall Care Centre .
Awards / Recognitions (2)
- 30 Jan 2026Recipient: Wellington Hall Care Centre
- 30 Jun 2022Recipient: Wellington Hall Care Centre
Accreditations
There are no accreditations posted yet for Wellington Hall Care Centre .
Meet the Team (1)

As a Nurse at Morris Care Centre, Anca takes pride in providing compassionate care and support for residents and ensures that clinical practice is kept to the highest standard.
Frequently Asked Questions about Wellington Hall Care Centre
What types of Care is Wellington Hall Care Centre registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Wellington Hall Care Centre have?
There are 92 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Wellington Hall Care Centre ?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Wellington Hall Care Centre to the centre of Telford?
3.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wellington Hall Care Centre to verify any information. View our terms and conditions. Wellington Hall Care Centre has an Enhanced Service -more info.