Morris Care Centre

Holyhead Road, Wellington, Telford TF1 2EH
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9.3 47 Reviews
  • Morris Care Centre, Telford
Morris Care Centre is a unique Nursing Home located on Holyhead Road in Wellington that provides high standards of specialist care. Its uniqueness comes from its three individual Courts, each dedicated to different types of care.

Wrekin Court is a Victorian building which has been refurbished to provide long and short term stays for elderly frail residents.

The centre provides spacious rooms, each furnished with the latest facilities, from pressure relief mattresses to assisted bathing facilities in specially designed bathrooms. Residents also benefit from comfortable sitting rooms and small dining areas which are conveniently located on each floor. The main dining area can be found on the ground floor and offers a delicious menu of freshly prepared meals every day. A hairdressing salon, shop and pleasant gardens are also available for residents and guests to enjoy.

Wellington Court is a purpose-built unit for the care of physically disabled residents of all ages. The home has a professional nursing team that is expertly trained and the highest standards of care are based on each individual's needs. This can be for respite and short stays or for symptom control and post-operative rehabilitation. The aim is to enable residents to become as independent as possible so they can be in control of their own lives despite their disabilities.

Ercall Court is just a short walk along Holyhead Road and provides specialist dementia care for its 11 residents. Ercall Court brings together the practical and the personal aspects of specialist dementia care in a small, bespoke residence.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 96 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home to organise an assessment with one of our experience clinical leads.
We can then give an accurate average weekly fee.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Stacie Smith (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (92)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (92)

Morris Care Centre Reviews (47)

Total of 47, showing 1-20
9.3

Morris Care Centre has a Review Score of 9.3 (9.308) out of 10, based on 24 reviews in the last 2 years. Over all time Morris Care Centre has 47 reviews.

Overall Experience

  • 28
  • 12
  • 1
  • 0
  • 6

Date Published

47
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Review from D C (Daughter of Resident) published on 6 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were amazing with Dad.

Reply from Stacie Smith, General Manager at Morris Care Centre

Thanks for your kind words. Will share with the team.

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Review from Kath C (Great-Niece of Resident) published on 6 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great auntie is really happy here, the staff and other residents are friendly, she gets involved with other people and join in with them. She gets really great health care and the support she needs

Reply from Stacie Smith, General Manager at Morris Care Centre

Thanks for your kind words. We are pleased your happy with the level of care provided and that your loved one is settled well with us. I shall pass the feedback onto the team. Thanks again.

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Review from M N (Son of Resident) published on 31 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our dad spend the last 6 months of his life at Morris Care. The staff were always kind and considerate towards him.

Reply from Stacie Smith, General Manager at Morris Care Centre

Thanks for your feedback. We will share your feedback with the team.

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Review from Robert C (Friend of Resident) published on 7 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend now (a service user) for over a month at the home. I have been overwhelmed with how friendly and caring the staff are. This is the staff at the help desk and the nursing and care staff. I'm really pleased on of my best friends now resides in such a caring and professional
facility. I can't thank you enough for looking after him and being so helpful in every one of my visits. Thanks so much.

Reply from Stacie Smith, General Manager at Morris Care Centre

Thank you for your kind feedback. I shall forward this to the team. I am really pleased you are happy with your friend's care at Morris Care Centre. We are pleased he is with us!

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Review from Christopher H (Resident) published on 13 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After spending 3 weeks in a hospice,I didn't think I could get anywhere close but I actually prefer this.Dont get me wrong,in the eye,the hospice takes some beating but from day 1 here I've already been upgraded to a room with a garden which has made me up.Already got the flowers in.Overall though,I
can't fault anything.The breakfast ain't great but other than that..100%

Reply from Stacie Smith, General Manager at Morris Care Centre

Thanks for your kind words. We are really pleased with the progress of your garden - it is lovely to see it being utilised as homely as you have made it. We really love to see service users make this their home and you truly have. I will let the cook know to meet with you, so your preferences with breakfast can be addressed as we would love for you to enjoy the most important of the day!

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Review from C L (Relative of Resident) published on 1 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum and dad both spent the last part of their lives in Morris Care Centre, dad from 2021 to 2025 and mum from 2022 to 2024. The care they both received was very good. All the staff made us feel welcome whatever time of day we visited. Reception staff always engaged with the residents sitting in reception
and made us feel welcome as visitors. The staff that mum and dad saw every day, both care staff and nursing staff, always did their best for them however busy they were. We have felt at times that there has been a shortage of staff and communication about elements of care have been inconsistent but when we have voiced our concerns, we have found that we have been listened to, and action has been taken promptly. In their final days both mum and dad were treated with great care and respect with the staff always ensuring their comfort and dignity. The support of all our family in the last few days of mum and dad's lives, was exceptional.

Reply from Stacie Smith, General Manager at Morris Care Centre

We all miss both mum and dad, as well as their family and friends. Thank you for your kind words and will share with the wider team.

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Review from J D (Sister of Resident) published on 21 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I would give 0 stars but I can't. Wellington court. My brother was at Morris care home 15 minutes before deciding he wasn't stopping, for someone who only has a few weeks to live, you would think, he would at least be able to use the toilet, but as he's in a wheelchair he couldn't even get the wheelchair
in to the wc. the rooms are like a prison cell, to small to turn wheelchair round.
In the space of 2 hours I had seen so many issues with the lack of respect & care of patients, anyone leaving a loved one the area of Wellington court, think twice. This isn't care, it's neglect. Morris care Wellington stay away.

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Review from Doreen B (Daughter of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently Mum celebrated her milestone 100th birthday. Morris Care helped us to make Mum feel like the queen she is. They put on a fabulous party for her, and they welcomed a large group of family and friends, the chefs made special effort to create delicious food and cake.
Thanks to all the staff
but especially the wonderful reception team, 2nd floor careers, catering and Social Activities

Reply from Stacie Smith, General Manager at Morris Care Centre

100 what an amazing milestone! Thank you for your kind words. We as a home enjoyed making it special for everyone visiting and for mum especially.

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Review from J M (Daughter of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As you come into the home, you are welcomed by the lovely receptionist who is always polite, friendly and helpful, the home is clean and has a lovely homely feel to it. The care staff work very hard and are exceptionally kind and caring. Mom has a lot of visitors who are always made to feel very welcome.
The activities here are excellent, the food is amazing with lots of choices. In my opinion, the home is outstanding and I cannot praise it too highly.

Reply from Stacie Smith, General Manager at Morris Care Centre

Thank you so much for your lovely feedback. I will ensure this is shared with the team. I am pleased you feel all settled with us at the Care Centre.

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Review from A C (Grandson of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice open reception and relaxed atmosphere.

Reply from Stacie Smith, General Manager at Morris Care Centre

Thank you for your review. It would be helpful for your feedback so we can understand further your scores. Thank you.

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Review from C S (Daughter of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly atmosphere, staff all friendly and professional. Excellent care daily. Excellent cleanliness. Very homely. Food is excellent with great choices. Manager always available to talk and listen. Reception welcoming, staff and area. Calming music. Welcoming communal areas to watch TV. Lovely dining
room. Personal care exceptional. My mum is exceptionally happy here.

Reply from Stacie Smith, General Manager at Morris Care Centre

Thanks for your lovely feedback. We are pleased your mum has settled so well into her new forever home with us. We look forward to seeing you again soon.

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Review from P B (Son of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom has been in care with you for a couple of months and she is loving it. Socially she is enjoying it and seem to have settled in well. Care team are very helpful and attentive. I would say fantastic. Room needed some maintanence but generally good sized and well presented. She loves the activities
and getting out and about. So far, very very good. Thanks.

Reply from Stacie Smith, General Manager at Morris Care Centre

Thank you for your kind words. We are really pleased your mum has settled so well into her new home. We look forward to your next visit.

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Review from S H (Son of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy with everything and it's one of the best places I've seen. Thank you all for taking care of my mom.

Reply from Stacie Smith, General Manager at Morris Care Centre

Thank you for your kind words. I am happy to hear you are extremely satisfied with the care your mum has received at Morris Care Centre. Your kind words will be fed back to the team.

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Review from K C (Son of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always happy with the care my dad gets and very clean and tidy at all times. So all in all very happy.

Reply from Stacie Smith, General Manager at Morris Care Centre

We appreciate your feedback and look forward to seeing you on your next visit.

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Review from T D (Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to the care home in December 2023. I have had the best care from the staff, they have been brilliant. The rooms and the facilities are very good, you only got to ask the staff, they will do anything for you. It is value for money, the best place I have been in. I have been looked after better
here than the hospital. The management asks if you need anything, and they do it for you the same day.

Reply from Stacie Smith, General Manager at Morris Care Centre

Thank you, for your kind words. We are so pleased you are happy with us at the Care Centre as are we having you here. Please continue to support us by giving us your feedback.

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Review from Ken C (Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful and kind staff.
Nice food, good activities.

Reply from Stacie Smith, General Manager at Morris Care Centre

Thank you KenWe are happy that you feel satisfied with us at the Care Centre. We are pleased you are with us and contributing to the service with all your amazing ideas.

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Review from B H (Sister of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been a resident at Morris Care Centre for ten years. She has been looked after very well over that time. The pandemic was very difficult for everyone but the staff did a very good job helping me to keep in touch with my sister, a lot of improvements have been made at Morris Care in the
last few months and this is very beneficial for everyone concerned. The care/support is excellent as is the activities staff.

Reply from Stacie Smith, General Manager at Morris Care Centre

Thank you for your feedback, we are pleased you are happy with the service being provided and with all the improvements made in the past months, we look forward to seeing you again soon.

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Review from J H (Niece of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lot of the time pleased. Just could they please check when people need changing. The staff are very helpful when I ask anything.

Reply from Stacie Smith, General Manager at Morris Care Centre

Thank you for the response. We will take your feedback and use this to put into our delivery. We are pleased you are happy with the service provided.

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Review from Patrick A (Cousin of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin is in good shape, he looks happy, talks to me happily and he still remembers things that happened years back when we were growing up. Thanks for your care.

Reply from Stacie Smith, General Manager at Morris Care Centre

Thank you for your review and your kind words. We are very happy that you feel this way and your cousin is settled with us at the Care Centre. We look forward to seeing you again soon.

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Review from John C (Grandfather of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 22-year-old grandson has complex needs that have been met by Morris Care. The majority of the staff are very caring and friendly. The main areas have been decorated recently and create a lovely homely feel. The main carer for my grandson is excellent and has developed a very good relationship with
him.

Reply from Stacie Smith, General Manager at Morris Care Centre

Thank you for the review. We are delighted he has settled and feels at home. He is a delight for us all to support and am pleased that the 1-1 consistent approach of care has supported in him maintaining a great relationship to ensure his care is person-centred. I will be sure to pass on this lovely review to the team and especially his main carer.

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Current Review Score: 9.3 (9.308)

Overview of Review Score

The Review Score of 9.3 (9.308) out of 10 for Morris Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.308 for Morris Care Centre is calculated as follows: ( (165 Excellents x 5) + (69 Goods x 4) + (17 Satisfactorys x 3) + (2 Poors x 2) + (20 Very Poors x 1) ) ÷ 273 Ratings = 4.308

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Morris Care Centre is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 registered maximum number of service users is 19.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 11 Aug 2025

Please contact the Home for additional details.

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Awards / Recognitions (1)

Meet the Team (2)

Stacie

Stacie Smith

Job Title: General Manager

Joined: 2023

We are a thriving and caring home where our residents are at the heart of everything we do. We believe that happy people make a happy home and I am committed to ensuring all our residents receive the best quality care and that all employees feel valued and respected.

Anca

Anca Dorricott

Job Title: Registered Nurse

As a Nurse at Morris Care Centre, Anca takes pride in providing compassionate care and support for residents and ensures that clinical practice is kept to the highest standard.

Frequently Asked Questions about Morris Care Centre

What types of Care is Morris Care Centre registered for?

Older Person Care, Dementia, Eating Disorders, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Morris Care Centre have?

There are 92 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Morris Care Centre?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Morris Care Centre to the centre of Telford?

3.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Morris Care Centre to verify any information. View our terms and conditions. Morris Care Centre has an Enhanced Service - more info.