Wellington Hall Care Centre

My mum has been resident at the home for 20 months. I can echo previous comments, I too have seen a marked improvement in the home since the change in management. When my Mum was admitted she was very frail and hospital staff had told us that she was end of life. Since then she has improved immensely. She is able to walk unaided with her walking frame and is eating and drinking well. Mum is happy at the home she loves chatting with the staff and now socialises with other residents and participates in some of the varied activities. We are able to go away with the reassurance that she is safe and well cared for

Whenever I arrive I am greeted by a smiling face. Unfortunately living a distance away from my Dad means I do not get to visit that often, but as I have been more I have found all of the staff friendly towards the residents and visitors. It has to be applauded that staff seem to make a point of greeting the residents, taking the time to have a quick conversation. A special mention to Jodie: she has been a great support to my Mom, always checking in and responding to any queries raised.

I think Wellington Hall is a marvelous home, the carers go above and beyond to help each and every resident. They are all caring and compassionate and the team management are incredible also. Absolutely fantastic

Wellington Hall has been an incredible experience for my daughter, the accommodation is clean and comfortable, the food is always a delight, the staff are awesome, friendly, courteous and professional. My daughter has gone from being a recluse to not only sociable but a bubbly outgoing young lady. She has made friends with a lot of the other residents, she always regals me with chats and laughs she's had with the staff between my visits. Any concerns or issues she has, she now has the confidence to approach either the staff or the Care Home Manager Jodie and discuss them, knowing that she is being heard and not just brushed off. Her medical care from the nurses in Wellington Hall as been exceptional, to the point where we have seen a vast improvement in her condition. I love visiting my daughter at Wellington due to the care and attention that they not only show my daughter but myself. I could not recommend a more welcoming care facility.

We look forward to our visits to see Grandma and the other residents and staff.

My brother reluctantly entered Wellington Hall Care Centre for a short period of respite care. When we went to collect him to take him home he said he wanted to stay because, in his own words, he felt safe there. We had no inkling he had felt unsafe in his own home. My brother is a gentle, quiet man who has lived all his adult life alone. It is wonderful to witness him happy and engaging with other residents and staff members. This new found engagement is attributable to gentle encouragement from various staff members. The staff are friendly but professional in their interactions with the residents and visitors alike. To know my brother is so well cared for, is happy and, in his own words, feels safe means the world to me. Thank you one and all.

My brother-in-law entered the home in August 2025 for a two week stay whilst renovations to his home were done. He was immediately made to feel welcome and at home. The staff were friendly, attentive and approachable right from day one. When the planned two week stay came to an end he surprisingly decided he wanted to make Wellington Hall Care Centre his home - a decision he has not regretted. There is a lovely atmosphere within the home, the residents seem very happy and enjoy light hearted banter with the various staff members. As visitors we are always made to feel very welcome. My thanks goes to each and every member of staff for their care.

I am a resident here as from the end of March/April this year. I find the management team to be really good and also the carers are fantastic at their roles. I find everybody friendly. The kitchen staff are ace as well. The activity lady our Amy is very good. We have great fun and laughs doing a wide variety of activities. I look forward to them it varies every week. I highly recommend Wellington Hall to everybody.

I was transferred from hospital and am here for 4-6 weeks respite care. I cannot fault anything. The care I have recieved has been exceptional. The staff are always friendly and pleasant. Management + office staff are caring and nothing is too much trouble. Everyone here also treat my visitors the same care - which makes it easier for them knowing I'm in loving hands. Thankyou

Been well looked after, staff are great, place is great, the boss is ace. Very great care centre, the best.

A warm and friendly atmosphere starting at reception. My Daughter has been in Wellington Hall since November after spending several weeks in hospital on different wards. She has a complex condition which is treated with empathy and compassion from the staff and support workers. The new manager has tried to meet all her needs to make her stay more comfortable. She is encouraged to socialise and join in with the different activities provided.

My mother in law has been resident at Wellington Hall for 19 months. When she was admitted to the home she was for end of life care. She had lost weight, wasn't eating and was having frequent falls. Thanks to the dedicated staff, she is now up and about with her wheeled aid, eating well and has a renewed zest for life. The activities provided have allowed her a sense of community and she enjoys participating in these. Especially exercise sessions, scrabble, singing and being able to take communion with the visiting church minister. We cannot thank the staff enough.

You hear so many horror stories about care homes, but our experience at Wellington Ha

Every member of staff treated my gran with dignity, respect and genuine warmth, ensuring she was comfortable and well cared for throughout her stay. During such a difficult time, their support meant so much to us. A special thank you to the receptionist, who went above and beyond with her kindness. She gave me flowers during a particularly emotional week, and when I arrived at the home in tears after my gran had passed away, she greeted me with a comforting hug that I will never forget. The manager and staff were always welcoming and accommodating, offering refreshments and support whenever we visited. Their compassion helped make an incredibly painful time a little easier. Thank you all

They looked after my husband very, very good.

The staff have been so lovely with my dad he has debilitating jerking episodes, and they always take the time to keep him calm and meet his needs following these episodes when he is exhausted.

Since my husband has been in Wellington Hall, we have been very happy with his care. He is always treated with dignity. I particularly like the amount and variety of the activities provided. The food is good.

Without this home I would be lost and alone.

An oasis of care and kindness. Mam required emergency nursing care - she was made very welcome, and nothing was too much trouble. All of her needs were anticipated, and her care was adapted accordingly with no prompting from us. WH is well run, clean, welcoming and relaxed with excellent care and genuine concern for each patient. Every patient is treated as special, individual and important. Jodie and her staff go above and beyond to help patients and their families.

On a personal front she has removed a couple of very 24 hours a day noise disturbances, so for the first time in a long time I can have a good night's sleep. And we can see she really cares!