Morris Care Centre

Holyhead Road, Wellington, Telford TF1 2EH
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9.3 47 Reviews
  • Morris Care Centre, Telford
Morris Care Centre is a unique Nursing Home located on Holyhead Road in Wellington that provides high standards of specialist care. Its uniqueness comes from its three individual Courts, each dedicated to different types of care.

Wrekin Court is a Victorian building which has been refurbished to provide long and short term stays for elderly frail residents.

The centre provides spacious rooms, each furnished with the latest facilities, from pressure relief mattresses to assisted bathing facilities in specially designed bathrooms. Residents also benefit from comfortable sitting rooms and small dining areas which are conveniently located on each floor. The main dining area can be found on the ground floor and offers a delicious menu of freshly prepared meals every day. A hairdressing salon, shop and pleasant gardens are also available for residents and guests to enjoy.

Wellington Court is a purpose-built unit for the care of physically disabled residents of all ages. The home has a professional nursing team that is expertly trained and the highest standards of care are based on each individual's needs. This can be for respite and short stays or for symptom control and post-operative rehabilitation. The aim is to enable residents to become as independent as possible so they can be in control of their own lives despite their disabilities.

Ercall Court is just a short walk along Holyhead Road and provides specialist dementia care for its 11 residents. Ercall Court brings together the practical and the personal aspects of specialist dementia care in a small, bespoke residence.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 96 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home to organise an assessment with one of our experience clinical leads.
We can then give an accurate average weekly fee.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Stacie Smith (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (92)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (92)

Morris Care Centre Reviews (47)

Total of 47, showing 41-47
9.3

Morris Care Centre has a Review Score of 9.3 (9.308) out of 10, based on 24 reviews in the last 2 years. Over all time Morris Care Centre has 47 reviews.

Overall Experience

  • 28
  • 12
  • 1
  • 0
  • 6

Date Published

47
8
16
24
23

Review from Mike C (Respite Resident) published on 19 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I had to complain many times about the poor lack of care given. I was left for up to an hour with my bell ringing. I had and have this video recorded as well. The staff spoke to some of the residents like they was nothing and one poor lady was left upset after being ignored for a solid 2 straight hours.

Reply from Vanessa Davies, Head of Operations at Morris Care Centre

Thank you for taking the time to complete a review on one of our homes. I'm sorry that the standard of care was not up to your expectations. Reading your review, we are very disappointed that the standard of care and support did not meet our expectations and will be dealing with your review as a formal complaint and will respond in writing.

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Review from Pat J (Aunt of Resident) published on 19 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The centre has given excellent care to my relative over ten years. The staff, without exception, go above and beyond, giving the family feel to residents. They are a great help in supporting my relative through physical and emotional times. They provide activities to stimulate and keep engagement with
everyday life. The facilities, care and general ambiance is one of care, compassion and comfort.

Reply from Vanessa Davies, Head of Operations at Morris Care Centre

Thank you very much for taking the time to rate one of our services. We're really pleased that Care Centre continues to provide a high standard of care for your loved one.

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Review from M S (Father of Resident) published on 12 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class care. Extremely professional staff who understand the need of their residents. My son's been here for nearly three months, in that time, every staff member I have had to interact with over the phone has been extremely helpful and informative.

Reply from Vanessa Davies, Head of Operations at Morris Care Centre

Thank you for taking the time to review one of our services, we are really pleased that you feel your son is so well cared for. As a company, we aim to provide a very high standard of care for our residents and support for their loved ones. We notice you marked us down for activities, we have recently appointed a new Social Life Coordinator at the Care Centre and the senior management team have implemented a new way of working for the Social Life Coordinators which we are hoping will have a very positive impact on the well-being of our residents.

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Review from Steve P (Son of Resident) published on 30 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to everyone for the care you gave my father at the end of life. Under the COVID circumstances you made us feel confident with the care you were giving him and you made his last days comfortable. Thank you so much.

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Review from Jeremy W (Son of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderfull care and love given to my mother and a wonderful celebration of her 100th birthday. The respect I have for the team at Morris Care knows no bounds.
The support and love is extended to my whole family and we are all extremely grateful and proud of them.
I will never forget them.

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Review from Karen J (Daughter-in-law of Resident) published on 24 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager has gone above and beyond to support my mother-in-law and family during this difficult time, her staff have been so dignified and compassionate, we can't thank them enough for what they do.
Without the manager's help, as a family, we wouldn't have our Mom close to home.
Our thanks to
all the staff.

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Review from N H (Niece of Resident) published on 21 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visit my uncle regularly. Staff always friendly, helpful and caring. My uncle is well treated and well fed. He seems content and happy. Treated with respect, always clean and well cared for.

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Current Review Score: 9.3 (9.308)

Overview of Review Score

The Review Score of 9.3 (9.308) out of 10 for Morris Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.308 for Morris Care Centre is calculated as follows: ( (165 Excellents x 5) + (69 Goods x 4) + (17 Satisfactorys x 3) + (2 Poors x 2) + (20 Very Poors x 1) ) ÷ 273 Ratings = 4.308

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Morris Care Centre is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 registered maximum number of service users is 19.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 11 Aug 2025

Please contact the Home for additional details.

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Awards / Recognitions (1)

Meet the Team (2)

Stacie

Stacie Smith

Job Title: General Manager

Joined: 2023

We are a thriving and caring home where our residents are at the heart of everything we do. We believe that happy people make a happy home and I am committed to ensuring all our residents receive the best quality care and that all employees feel valued and respected.

Anca

Anca Dorricott

Job Title: Registered Nurse

As a Nurse at Morris Care Centre, Anca takes pride in providing compassionate care and support for residents and ensures that clinical practice is kept to the highest standard.

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