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Wellington Hall Care Centre

Holyhead Road, Wellington, Telford, Shropshire TF1 2EH
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A home from home atmosphere.Jean E(Wife of Resident/Service User)
Wellington Hall Care Centre , Telford
The atmosphere is warm and inviting. The staff are kind, considerate and qualified.S K(Daughter of Resident/Service User)
Wellington Hall Care Centre , Telford
Wellington Hall Care Centre , Telford

Wellington Hall Care Centre is a unique Nursing Home located on Holyhead Road in Wellington that provides high standards of specialist care. Its uniqueness comes from its three individual Courts, each dedicated to different types of care.

Wrekin Court is a Victorian building which has been refurbished to provide long and short term stays for elderly frail residents.

The centre provides spacious rooms, each furnished with the latest facilities, from pressure...  

Care Provided by Wellington Hall Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 96 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home to organise an assessment with one of our experienced clinical leads.

We can then give an accurate average weekly fee.

Contact Wellington Hall Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jodie Haines (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (92)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (92)

Wellington Hall Care Centre Reviews (72)

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9.7

Wellington Hall Care Centre has a Review Score of 9.7 (9.681) out of 10, based on 41 reviews in the last 2 years. Over all time Wellington Hall Care Centre has 72 reviews.

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Showing 72 reviews matching selected criteria
Review from Gary B (Resident / Service User) published on 6 May 2021 Submitted via Website
Overall Experience

In my opinion, Morris Care Centre is a friendly environment and the level of care is very good. Food has improved dramatically recently, with better presentation, more variety in options and the quality overall. With most of the staff, you can chat to them about all sorts of things that are of interest to me.

Reply from Vanessa Davies, Head of Operations at Wellington Hall Care Centre

Thank you for taking the time to review the service, its really valuable to receive feedback from our residents and it helps us to continue to improve our services.

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Review from E P (Sister-in-law of Resident) published on 28 April 2021 Submitted via Website
Overall Experience
My brother-in-law has lived in Morris Care Centre for the last 23 years, during this time I can only count on one hand a number of times I have had to be concerned, these were dealt with immediately.
The staff have always been very accommodating and welcoming, if there has ever been any problems with my brother-in-law I have always been contacted straight away.

It's been hard during the lockdown but the staff have kept me in contact with him by FaceTime on a regular basis.

Reply from Vanessa Davies, Head of Operations at Wellington Hall Care Centre

Thank you very much for taking the time to review Morris Care Centre, and thank you for such positive feedback. It has been very difficult for residents and families during the last 18 months, our teams have tried really hard to ensure that families are kept up to date.

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Review from John H (Resident / Service User) published on 14 April 2021 Submitted via Website
Overall Experience

I am very happy with the staff and accommodation here at the Morris Care Centre. The activities are fun and varied. The staff are friendly and understand my needs. I know that I will be well taken care of and if they can’t help me, they know how to get someone who can.

Reply from Vanessa Davies, Head of Operations at Wellington Hall Care Centre

Thank you for taking the time to review Morris Care Centre, its lovely to receive a review from someone who has the care delivered first hand.

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Review from Carol A (Sister of Resident) published on 10 November 2020 Submitted via Website
Overall Experience
My brother was at Morris Care for a short period his care was bad. He was left with his bell ringing for 50 mins once and was very poorly. The minimum was around 30 minutes. I used to be talking to him on phone and the bell was constantly going no one came. He had to call for help to myself and the hospital who then called the home direct.
I complained to CQC and then they turned it all around on him accusing him of all sorts from smoking which gave up a long time ago, using his bell for no good reason saying he swears at them and rude.

If anyone wanted to they could check this with his home care team who used to do him and praised him highly on how polite he was. He is in a new home at present due to this home saying he didn't want to stay there but was in fact because I had complained, so really wanted him out. The home he is in now is providing excellent care and always praise him on his good manners.

Reply from Vanessa Davies, Head of Operations at Wellington Hall Care Centre

We are sorry that the care provided did not meet your expectations, we have asked the General Manager to contact you to deal with this as a formal complaint and provide you with a detailed response following a rigorous investigation. Please rest assured, we take complaints very seriously.

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Review from Ronald E (Father of Resident) published on 29 October 2020 Submitted via Postal Card
Overall Experience

Great staff and care for our daughter and peace for Mum and Dad. Cannot fault anything.

Reply from Vanessa Davies, Head of Operations at Wellington Hall Care Centre

Thank you for taking the time to review our service, our teams work very hard to provide outstanding care to all of our residents, so it's lovely to see how pleased you are with the care provided.

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Review from Mike C (Respite Resident) published on 19 October 2020 Submitted via Website
Overall Experience

I had to complain many times about the poor lack of care given. I was left for up to an hour with my bell ringing. I had and have this video recorded as well. The staff spoke to some of the residents like they was nothing and one poor lady was left upset after being ignored for a solid 2 straight hours.

Reply from Vanessa Davies, Head of Operations at Wellington Hall Care Centre

Thank you for taking the time to complete a review on one of our homes. I'm sorry that the standard of care was not up to your expectations. Reading your review, we are very disappointed that the standard of care and support did not meet our expectations and will be dealing with your review as a formal complaint and will respond in writing.

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Review from Pat J (Aunt of Resident) published on 19 August 2020 Submitted via Postal Card
Overall Experience

The centre has given excellent care to my relative over ten years. The staff, without exception, go above and beyond, giving the family feel to residents. They are a great help in supporting my relative through physical and emotional times. They provide activities to stimulate and keep engagement with everyday life. The facilities, care and general ambiance is one of care, compassion and comfort.

Reply from Vanessa Davies, Head of Operations at Wellington Hall Care Centre

Thank you very much for taking the time to rate one of our services. We're really pleased that Care Centre continues to provide a high standard of care for your loved one.

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Review from M S (Father of Resident) published on 12 August 2020 Submitted via Postal Card
Overall Experience

First-class care. Extremely professional staff who understand the need of their residents. My son's been here for nearly three months, in that time, every staff member I have had to interact with over the phone has been extremely helpful and informative.

Reply from Vanessa Davies, Head of Operations at Wellington Hall Care Centre

Thank you for taking the time to review one of our services, we are really pleased that you feel your son is so well cared for. As a company, we aim to provide a very high standard of care for our residents and support for their loved ones. We notice you marked us down for activities, we have...  

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Review from Steve P (Son of Resident) published on 30 June 2020 Submitted via Website
Overall Experience

Thank you to everyone for the care you gave my father at the end of life. Under the COVID circumstances you made us feel confident with the care you were giving him and you made his last days comfortable. Thank you so much.

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Review from Jeremy W (Son of Resident) published on 20 May 2020 Submitted via Website
Overall Experience
Wonderfull care and love given to my mother and a wonderful celebration of her 100th birthday. The respect I have for the team at Morris Care knows no bounds.
The support and love is extended to my whole family and we are all extremely grateful and proud of them.

I will never forget them.

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Review from Karen J (Daughter-in-law of Resident) published on 24 September 2019 Submitted via Website
Overall Experience
The manager has gone above and beyond to support my mother-in-law and family during this difficult time, her staff have been so dignified and compassionate, we can't thank them enough for what they do.
Without the manager's help, as a family, we wouldn't have our Mom close to home.

Our thanks to all the staff.

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Review from N H (Niece of Resident) published on 21 April 2017 Submitted via Postal Card
Overall Experience

Visit my uncle regularly. Staff always friendly, helpful and caring. My uncle is well treated and well fed. He seems content and happy. Treated with respect, always clean and well cared for.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 December 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 23 July 2026

Please contact the Home for additional details.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Wellington Hall Care Centre .

Meet the Team (1)

Anca Dorricott
Anca DorricottJob Title:Registered Nurse

As a Nurse at Morris Care Centre, Anca takes pride in providing compassionate care and support for residents and ensures that clinical practice is kept to the highest standard.

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