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Oakhurst, Shobnall Road, Burton-on-Trent, DE14 2BB
View Full Details of Charlotte James Care HomeLatest Reviews for Charlotte James Care Home
24 April 2025
My father-in-law recently spent a few days in hospital which to be honest wasn't nessessary ( dr thought it was) . This over confused him and he deteriorated very quickly. Charlotte James could of cared for him better. On his return the care was amazing..they even surprised him with an outside bar naming it the pub name of the pub he used to run and getting him to cut a ribbon to open it up. The smile on his face was amazing. The supporting staff we feel went above and beyond their duties and were completely amazing. The care is extremely person centered to his needs. The managers and all the people that work there are amazing. Plus today at the Easter fayre everyone worked so hard. Well done all. Plus my father-in-law says the food is top.
07 April 2025
After four years of declining health my wife spent her last four months at the Charlotte James wher she received wonderful and compassionate care. I would recommendthis home to anyone seeking a place for loved one
25 November 2024
I cannot praise the staff enough. My mom entered the home for palliative care, only four years later and aged 94, she is still with us. This is only because of the dedication and care of the wonderful staff. They are more than carers as far as my sister and I are concerned, they are friends and family.
25 November 2024
Mum, unfortunately, had to move in to nursing due to a nasty fall. She was made so welcome, nothing was too much trouble. All of the team are so friendly and helpful. I know mum is well looked after and I can relax a little as I am always contacted if there is any issues. Keep up the good work to manager and team.
31 October 2022
My father, who suffers with vascular dementia, went into the Charlotte James Care Home in early September. We were concerned it would take him a while to settle in but the staff have done a tremendous job and there have been no issues. He's a lot happier there compared to the previous residential home he was in. The activities and entertainment are of a high standard and the atmosphere of the place is very pleasant and inviting. The manager is very friendly and approachable and you will see her throughout the home making sure the residents are comfortable. They are a good team at Charlotte James and this is reflected in the standard of care.
25 December 2020
My husband has been at Charlotte James now for almost a year. From December 26, 2019. As a wife and carer, I would give a big thumbs up. They have dealt with all my husband's needs and more. The home has a homely feel, carers are so caring and they have dealt very well with the recent covid pandemic. My husband has complex needs. The nursing staff have from day one have professionally managed very well, I would give this home a top rating. All staff are brilliant with cleaning, also maintained well throughout - keeping residents happy in their home. Not forgetting the kitchen staff; home-cooked meals are amazing, thank you. The manager and all the rest of the staff are brilliant.
21 February 2018
Extremely reluctant for my mother to enter a care/nursing home, however, for health and safety reasons my mother was no longer able to live in her own home. My fears were soon replaced by the overwhelming homely atmosphere within the establishment. My mother soon settled in her own room and is quite content. Due to the wonderful medical attention received, the staff have achieved what a hospital could not, we the family are extremely grateful. The management and staff are so attentive and dedicated, kindness, dignity and patience are in abundance. Charlotte James Care Home has everything a resident needs.
Latest Reviews for Charlotte James Care Home
24 April 2025
My father-in-law recently spent a few days in hospital which to be honest wasn't nessessary ( dr thought it was) . This over confused him and he deteriorated very quickly. Charlotte James could of cared for him better. On his return the care was amazing..they even surprised him with an outside bar naming it the pub name of the pub he used to run and getting him to cut a ribbon to open it up. The smile on his face was amazing. The supporting staff we feel went above and beyond their duties and were completely amazing. The care is extremely person centered to his needs. The managers and all the people that work there are amazing. Plus today at the Easter fayre everyone worked so hard. Well done all. Plus my father-in-law says the food is top.
07 April 2025
After four years of declining health my wife spent her last four months at the Charlotte James wher she received wonderful and compassionate care. I would recommendthis home to anyone seeking a place for loved one
25 November 2024
I cannot praise the staff enough. My mom entered the home for palliative care, only four years later and aged 94, she is still with us. This is only because of the dedication and care of the wonderful staff. They are more than carers as far as my sister and I are concerned, they are friends and family.
25 November 2024
Mum, unfortunately, had to move in to nursing due to a nasty fall. She was made so welcome, nothing was too much trouble. All of the team are so friendly and helpful. I know mum is well looked after and I can relax a little as I am always contacted if there is any issues. Keep up the good work to manager and team.
31 October 2022
My father, who suffers with vascular dementia, went into the Charlotte James Care Home in early September. We were concerned it would take him a while to settle in but the staff have done a tremendous job and there have been no issues. He's a lot happier there compared to the previous residential home he was in. The activities and entertainment are of a high standard and the atmosphere of the place is very pleasant and inviting. The manager is very friendly and approachable and you will see her throughout the home making sure the residents are comfortable. They are a good team at Charlotte James and this is reflected in the standard of care.
25 December 2020
My husband has been at Charlotte James now for almost a year. From December 26, 2019. As a wife and carer, I would give a big thumbs up. They have dealt with all my husband's needs and more. The home has a homely feel, carers are so caring and they have dealt very well with the recent covid pandemic. My husband has complex needs. The nursing staff have from day one have professionally managed very well, I would give this home a top rating. All staff are brilliant with cleaning, also maintained well throughout - keeping residents happy in their home. Not forgetting the kitchen staff; home-cooked meals are amazing, thank you. The manager and all the rest of the staff are brilliant.
21 February 2018
Extremely reluctant for my mother to enter a care/nursing home, however, for health and safety reasons my mother was no longer able to live in her own home. My fears were soon replaced by the overwhelming homely atmosphere within the establishment. My mother soon settled in her own room and is quite content. Due to the wonderful medical attention received, the staff have achieved what a hospital could not, we the family are extremely grateful. The management and staff are so attentive and dedicated, kindness, dignity and patience are in abundance. Charlotte James Care Home has everything a resident needs.