Submit a Review for Manor House Nursing Home
Burton Manor Road, Hyde Lea, Stafford, ST18 9AT
View full details of Manor House Nursing HomeLatest Reviews for Manor House Nursing Home
27 January 2026
Fantastic service from a truly dedicated team of people - nothing was too much trouble. My father was only there a few weeks at the end of his life, but he had been previously for respite care, and there was nowhere else he wanted to be. My fathers passing was with dignity and love.
27 January 2026
I cannot walk or stand. Staff are kind, and compassionate and willing to help in various ways. Food is good but would be better with less stodgy cake and more fresh fruit. Choice is good and if neither options suits, an alternative salad is produced instead. My clothing is washed by my daughter, who
lives nearest me. My sons visit when they can, as they live much further away. My husband, who has 2 broken hips, visits when he can. He lives alone about 1/2 mile from Manor Home.
21 January 2026
The home provides a welcome and comforting atmosphere. First impression on entering positive and translate it consistent and thoughtful care. Staff are friendly and approachable and share a strong ethic - frequently stepping out of their prescribed roles to offer any holistic approach. I consider
ourselves most fortunate to be granted care at this institution.
14 January 2026
I am very pleased with the level of care and professionalism shown by the staff at this care home. Everyone is kind, patient, and genuinely attentive, always taking the time to ensure residents feel comfortable, respected, and well looked after. The environment is clean, welcoming, and calm, which
makes a real difference to both residents and visiting family members. Communication is clear and reassuring, and it's evident that the team truly cares about the wellbeing and dignity of those in their care. I would highly recommend this care home to anyone looking for a safe, supportive, and compassionate place for their loved one.
05 December 2025
Staff were friendly, knowledgable, caring helpfull Mum was treated with dignity and kindness
Her room was made lovely she was made very comfortable during her time at the Manor she passed away peacefully the staff were very involved in making sure we were looked after too we have no complaints at
all as they worked so hard to make Mums last days so lovely and we had a good experience of our last hours together with Mum which has really helped us
07 October 2025
Manor House is a calm, caring, immaculately clean and well-led home. The staff are kind and very good at communicating with residents and their families. The staff are always smart and friendly, and they always seem joyful in their manner and several speak of their own experiences inspiring them to
do this job. Families are always encouraged to contribute thoughts when care plans are drawn up. Dad's dementia is the aggressive, pacing type. He is only ever met with kindness. He is never left alone. If he wonders, the staff go too. Accompanied on hospital visits. Comforted when upset. We can only speak of Manor House in the highest terms.
24 September 2025
My mum was at Manor since 2022 and was very well cared for. The care staff, nurses and managers were always very helpful when asked for advice/updates. Particular credit is due at the time of my mums passing. AT this time all the staff at Manor were a wonderful support.
19 September 2025
Manor House welcomed us and the staff were very kind and supportive. They looked after my aunty very well and kept me informed about all of her medication and health. I would like to thank all the staff for everything they have done for us and it was a beautiful surprise to receive flowers from the.
Thank you.
02 September 2025
My grandad has been on dunston for over two years now and I can't express was a lovely care home this is. They truly care about their residents the carers themselves are a blessing and the continuity the residents receives ensure that they've built relationship and trust. Myself and my family have
no complaints the residents get fair share of activities everyday and the best care. This is my grandads fourth care home and despite his dementia they've managed his behaviour so well that he's the best behaved he's been in the last four years he's put weight on and his memory hasn't declined if anything slightly improved. Any medical issues the nursing staff report and over winter he's had one chest infection in the last two years which compared to previously he'd have one in every month in winter. Thankyou to all the staff and your advocation for my grandad it's truly seen and appreciated by our family.
18 August 2025
Staff went above and beyond for Dad. Throughout his stay they were exceptional when he eventually passed.
I would and will recommend the Manor House in a heartbeat to anyone who is looking for a caring professional and compassionate team to lock after their loved ones in later life.
Thank you
once again for your help and unfaltering support.
10 June 2025
My mum is very happy with the place, the care and the way she has been treated. If in need for future care she would come back.
20 May 2025
After a failed hospital discharge and horrendous experience of care at home, we placed Dad at Manor for a 2 week respite period to focus on him getting better and to recover from the traumatic experience. They kept their promise and delivered a faultless care plan. They advised, organized and
supported us all through the whole process and showed Dad love, care and dignity in his recovery The staff are all so friendly, kind and compassionate and you really feel part of the family.
Thank you for everything you family did for Dad and the whole your kindness will always be remembered.
19 December 2024
The care of my mother, provided by the staff at the home during her last days of life, was excellent. As close relatives concerned for her welfare, we could not have asked for more consideration, compassion, and involvement than that provided by all members of the team.
It is extremely comforting
to know that my mother's final days were spent in such a caring environment.
22 February 2024
My dad was a resident for 16 months and during this time he felt secure, happy and well cared for. The staff are this home's biggest asset. They are caring, and considerate and we were happy when leaving Dad in their care. The nursing staff could not do enough for Dad in his final days and for this,
we are eternally grateful. I would certainly recommend this home to anyone.
25 September 2023
Thank you all so much for the care and support you gave my 88-year-old mom over the past months. I am eternally grateful for your help through this extremely tough time.
The atmosphere of the home was friendly and relaxed and very clean. I would have no hesitation in recommending to anyone.
10 July 2023
We thank that the nursing team are excellent in what they do, sometimes they go above and beyond, especially more senior staff members who we can go to if we have a question about care.
03 July 2023
Always found the home welcoming, very clean and the staff very, very nice. Always welcomed and offered a drink. Very lovely home.
03 July 2023
This is an excellent nursing home.
Staff are well trained and show great care in helping my sister who is living with early-onset dementia.
The room she has is perfect for her needs. The rooms are kept clean by a daily cleaner. The food is of a very high standard and served to the residents by
the team of nurses.
I particularly like the way that the home is able to deal with the different needs of residents providing them with a variety of activities and social engagements. The gardens are really impressive and are landscaped by the gardener so that residents are able to appreciate them.
Car parking is easy and visiting is unrestricted so it is easy to 'drop in' to do a quick visit.
03 July 2023
Our sister has been in the Manor House since the beginning of March 2023. She was given a warm welcome by the staff, and I visited her every day for the two weeks I was in the country, so got to see most of the staff, plus I was going in randomly. Every encounter I had with the staff was warm and
responsive, they obviously spent a lot of time with my sister, chatting and reassuring her as she adjusted to a new place. My sister clearly likes her care team and feels safe with them. I call most days and often talk with a staff member as well as my sister, I appreciate their input. I love the presence on FB, thanks to the activities team, it gives me some idea of the day, plus is a useful conversational prompt when I talk with her.
03 July 2023
From the first day my wife was admitted the support from all the staff was superb. She receives the best possible service. Every member of staff is so supportive of my wife and myself and has helped both of us to adjust.
Latest Reviews for Manor House Nursing Home
27 January 2026
Fantastic service from a truly dedicated team of people - nothing was too much trouble. My father was only there a few weeks at the end of his life, but he had been previously for respite care, and there was nowhere else he wanted to be. My fathers passing was with dignity and love.
27 January 2026
I cannot walk or stand. Staff are kind, and compassionate and willing to help in various ways. Food is good but would be better with less stodgy cake and more fresh fruit. Choice is good and if neither options suits, an alternative salad is produced instead. My clothing is washed by my daughter, who
lives nearest me. My sons visit when they can, as they live much further away. My husband, who has 2 broken hips, visits when he can. He lives alone about 1/2 mile from Manor Home.
21 January 2026
The home provides a welcome and comforting atmosphere. First impression on entering positive and translate it consistent and thoughtful care. Staff are friendly and approachable and share a strong ethic - frequently stepping out of their prescribed roles to offer any holistic approach. I consider
ourselves most fortunate to be granted care at this institution.
14 January 2026
I am very pleased with the level of care and professionalism shown by the staff at this care home. Everyone is kind, patient, and genuinely attentive, always taking the time to ensure residents feel comfortable, respected, and well looked after. The environment is clean, welcoming, and calm, which
makes a real difference to both residents and visiting family members. Communication is clear and reassuring, and it's evident that the team truly cares about the wellbeing and dignity of those in their care. I would highly recommend this care home to anyone looking for a safe, supportive, and compassionate place for their loved one.
05 December 2025
Staff were friendly, knowledgable, caring helpfull Mum was treated with dignity and kindness
Her room was made lovely she was made very comfortable during her time at the Manor she passed away peacefully the staff were very involved in making sure we were looked after too we have no complaints at
all as they worked so hard to make Mums last days so lovely and we had a good experience of our last hours together with Mum which has really helped us
07 October 2025
Manor House is a calm, caring, immaculately clean and well-led home. The staff are kind and very good at communicating with residents and their families. The staff are always smart and friendly, and they always seem joyful in their manner and several speak of their own experiences inspiring them to
do this job. Families are always encouraged to contribute thoughts when care plans are drawn up. Dad's dementia is the aggressive, pacing type. He is only ever met with kindness. He is never left alone. If he wonders, the staff go too. Accompanied on hospital visits. Comforted when upset. We can only speak of Manor House in the highest terms.
24 September 2025
My mum was at Manor since 2022 and was very well cared for. The care staff, nurses and managers were always very helpful when asked for advice/updates. Particular credit is due at the time of my mums passing. AT this time all the staff at Manor were a wonderful support.
19 September 2025
Manor House welcomed us and the staff were very kind and supportive. They looked after my aunty very well and kept me informed about all of her medication and health. I would like to thank all the staff for everything they have done for us and it was a beautiful surprise to receive flowers from the.
Thank you.
02 September 2025
My grandad has been on dunston for over two years now and I can't express was a lovely care home this is. They truly care about their residents the carers themselves are a blessing and the continuity the residents receives ensure that they've built relationship and trust. Myself and my family have
no complaints the residents get fair share of activities everyday and the best care. This is my grandads fourth care home and despite his dementia they've managed his behaviour so well that he's the best behaved he's been in the last four years he's put weight on and his memory hasn't declined if anything slightly improved. Any medical issues the nursing staff report and over winter he's had one chest infection in the last two years which compared to previously he'd have one in every month in winter. Thankyou to all the staff and your advocation for my grandad it's truly seen and appreciated by our family.
18 August 2025
Staff went above and beyond for Dad. Throughout his stay they were exceptional when he eventually passed.
I would and will recommend the Manor House in a heartbeat to anyone who is looking for a caring professional and compassionate team to lock after their loved ones in later life.
Thank you
once again for your help and unfaltering support.
10 June 2025
My mum is very happy with the place, the care and the way she has been treated. If in need for future care she would come back.
20 May 2025
After a failed hospital discharge and horrendous experience of care at home, we placed Dad at Manor for a 2 week respite period to focus on him getting better and to recover from the traumatic experience. They kept their promise and delivered a faultless care plan. They advised, organized and
supported us all through the whole process and showed Dad love, care and dignity in his recovery The staff are all so friendly, kind and compassionate and you really feel part of the family.
Thank you for everything you family did for Dad and the whole your kindness will always be remembered.
19 December 2024
The care of my mother, provided by the staff at the home during her last days of life, was excellent. As close relatives concerned for her welfare, we could not have asked for more consideration, compassion, and involvement than that provided by all members of the team.
It is extremely comforting
to know that my mother's final days were spent in such a caring environment.
22 February 2024
My dad was a resident for 16 months and during this time he felt secure, happy and well cared for. The staff are this home's biggest asset. They are caring, and considerate and we were happy when leaving Dad in their care. The nursing staff could not do enough for Dad in his final days and for this,
we are eternally grateful. I would certainly recommend this home to anyone.
25 September 2023
Thank you all so much for the care and support you gave my 88-year-old mom over the past months. I am eternally grateful for your help through this extremely tough time.
The atmosphere of the home was friendly and relaxed and very clean. I would have no hesitation in recommending to anyone.
10 July 2023
We thank that the nursing team are excellent in what they do, sometimes they go above and beyond, especially more senior staff members who we can go to if we have a question about care.
03 July 2023
Always found the home welcoming, very clean and the staff very, very nice. Always welcomed and offered a drink. Very lovely home.
03 July 2023
This is an excellent nursing home.
Staff are well trained and show great care in helping my sister who is living with early-onset dementia.
The room she has is perfect for her needs. The rooms are kept clean by a daily cleaner. The food is of a very high standard and served to the residents by
the team of nurses.
I particularly like the way that the home is able to deal with the different needs of residents providing them with a variety of activities and social engagements. The gardens are really impressive and are landscaped by the gardener so that residents are able to appreciate them.
Car parking is easy and visiting is unrestricted so it is easy to 'drop in' to do a quick visit.
03 July 2023
Our sister has been in the Manor House since the beginning of March 2023. She was given a warm welcome by the staff, and I visited her every day for the two weeks I was in the country, so got to see most of the staff, plus I was going in randomly. Every encounter I had with the staff was warm and
responsive, they obviously spent a lot of time with my sister, chatting and reassuring her as she adjusted to a new place. My sister clearly likes her care team and feels safe with them. I call most days and often talk with a staff member as well as my sister, I appreciate their input. I love the presence on FB, thanks to the activities team, it gives me some idea of the day, plus is a useful conversational prompt when I talk with her.
03 July 2023
From the first day my wife was admitted the support from all the staff was superb. She receives the best possible service. Every member of staff is so supportive of my wife and myself and has helped both of us to adjust.