What types of Care is Manor House Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Manor House Nursing Home have?

There are 117 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Manor House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manor House Nursing Home to the centre of Stafford?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Manor House Nursing Home, Burton Manor Road, Hyde Lea, Stafford, Staffordshire ST18 9AT

Review from K B (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

Fantastic service from a truly dedicated team of people - nothing was too much trouble. My father was only there a few weeks at the end of his life, but he had been previously for respite care, and there was nowhere else he wanted to be. My fathers passing was with dignity and love.

Reply from Simon Dixey, Home Manager at Manor House Nursing HomeThank you so much for your kind words and for taking the time to share your experience. We are honoured to have supported your father and your family.

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Review from J T (Resident) published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

I cannot walk or stand. Staff are kind, and compassionate and willing to help in various ways. Food is good but would be better with less stodgy cake and more fresh fruit. Choice is good and if neither options suits, an alternative salad is produced instead. My clothing is washed by my daughter, who

lives nearest me. My sons visit when they can, as they live much further away. My husband, who has 2 broken hips, visits when he can. He lives alone about 1/2 mile from Manor Home.

Reply from Simon Dixey, Home Manager at Manor House Nursing HomeThank you so much for taking the time to share your feedback. We are pleased to hear that you find our staff kind and compassionate and thank you for your suggestion about more fresh fruit and less cake. We will share this with our catering team as part of our ongoing menu reviews.

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Review from David W (Son of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

The home provides a welcome and comforting atmosphere. First impression on entering positive and translate it consistent and thoughtful care. Staff are friendly and approachable and share a strong ethic - frequently stepping out of their prescribed roles to offer any holistic approach. I consider ourselves

most fortunate to be granted care at this institution.

Reply from Simon Dixey, Home Manager at Manor House Nursing HomeThank you so much for your kind and thoughtful words. It meant a great deal to us to be able to care for your loved one. Please know that your words will be shared with the team and will mean a great deal to them.

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Review from Nicola F (Daughter of Resident) published on 14 January 2026 Submitted via Website • Report

Overall Experience

I am very pleased with the level of care and professionalism shown by the staff at this care home. Everyone is kind, patient, and genuinely attentive, always taking the time to ensure residents feel comfortable, respected, and well looked after. The environment is clean, welcoming, and calm, which makes

a real difference to both residents and visiting family members. Communication is clear and reassuring, and it's evident that the team truly cares about the wellbeing and dignity of those in their care. I would highly recommend this care home to anyone looking for a safe, supportive, and compassionate place for their loved one.

Reply from Simon Dixey, Home Manager at Manor House Nursing HomeThank you so much for taking the time to share such a thoughtful and kind review. It truly means a great deal to our whole team to know that the care, compassion, and professionalism we aim to provide is being felt by both residents and families. Your feedback is very much appreciated and I will be sure to pass on your kind words to the whole team.

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Review from D L (Son of Resident) published on 5 December 2025 Submitted via Postal Card • Report

Overall Experience

Staff were friendly, knowledgable, caring helpfull Mum was treated with dignity and kindness
Her room was made lovely she was made very comfortable during her time at the Manor she passed away peacefully the staff were very involved in making sure we were looked after too we have no complaints at all

as they worked so hard to make Mums last days so lovely and we had a good experience of our last hours together with Mum which has really helped us

Reply from Simon Dixey, Home Manager at Manor House Nursing HomeThank you so much for sharing your kind words. It means a great deal to the whole team to know that your mum felt comfortable, cared for and treated with dignity during her time with us. We are truly grateful that you felt supported and looked after as a family, especially during such a difficult time. Your feedback is deeply appreciated and will be shared with the staff who were proud to be part of her care. Please accept our sincere condolences and our warmest wishes to you all.

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Review from Rebecca B (Daughter of Resident) published on 7 October 2025 Submitted via Postal Card • Report

Overall Experience

Manor House is a calm, caring, immaculately clean and well-led home. The staff are kind and very good at communicating with residents and their families. The staff are always smart and friendly, and they always seem joyful in their manner and several speak of their own experiences inspiring them to

do this job. Families are always encouraged to contribute thoughts when care plans are drawn up. Dad's dementia is the aggressive, pacing type. He is only ever met with kindness. He is never left alone. If he wonders, the staff go too. Accompanied on hospital visits. Comforted when upset. We can only speak of Manor House in the highest terms.

Reply from Simon Dixey, Home Manager at Manor House Nursing HomeThank you so much for your kind words. We are delighted to hear that you feel supported and reassured by the care your dad receives at Manor House. I will pass on your review to the team. It means a great deal to know that their hard work is reflected in your experience. Thanks again.

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Review from H E (Son of Resident) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

My mum was at Manor since 2022 and was very well cared for. The care staff, nurses and managers were always very helpful when asked for advice/updates. Particular credit is due at the time of my mums passing. AT this time all the staff at Manor were a wonderful support.

Reply from Simon Dixey, Home Manager at Manor House Nursing HomeThank you for your kind words. We are so pleased to hear that your mum felt well cared for during her time at Manor House. I will ensure your feedback is shared with the care team, who will truly value your recognition. We are especially grateful for your comments about the support provided at the time of your mum's passing, it means a great deal to us all. Take care

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Review from J S (Niece of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

Manor House welcomed us and the staff were very kind and supportive. They looked after my aunty very well and kept me informed about all of her medication and health. I would like to thank all the staff for everything they have done for us and it was a beautiful surprise to receive flowers from the.

Thank you.

Reply from Simon Dixey, Home Manager at Manor House Nursing HomeThank you so much for your kind words. We are delighted to hear that your aunty was well cared for and that you and your family felt supported by our team. I will make sure to share your lovely feedback with all the staff at Manor House.

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Review from Elishia G (Granddaughter of Resident) published on 2 September 2025 Submitted via Website • Report

Overall Experience

My grandad has been on dunston for over two years now and I can't express was a lovely care home this is. They truly care about their residents the carers themselves are a blessing and the continuity the residents receives ensure that they've built relationship and trust. Myself and my family have no

complaints the residents get fair share of activities everyday and the best care. This is my grandads fourth care home and despite his dementia they've managed his behaviour so well that he's the best behaved he's been in the last four years he's put weight on and his memory hasn't declined if anything slightly improved. Any medical issues the nursing staff report and over winter he's had one chest infection in the last two years which compared to previously he'd have one in every month in winter. Thankyou to all the staff and your advocation for my grandad it's truly seen and appreciated by our family.

Reply from Simon Dixey, Home Manager at Manor House Nursing HomeThank you so much for taking the time to share such kind words about your grandad's care on Dunston. It means a great deal to our team to know that the relationships they build with residents and families are making such a positive difference. I will ensure your message is shared with all the staff on Dunston, as feedback like this reminds them how valuable their work is. Thank you again.

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Review from A R (Son of Resident) published on 18 August 2025 Submitted via Postal Card • Report

Overall Experience

Staff went above and beyond for Dad. Throughout his stay they were exceptional when he eventually passed.
I would and will recommend the Manor House in a heartbeat to anyone who is looking for a caring professional and compassionate team to lock after their loved ones in later life.
Thank you once

again for your help and unfaltering support.

Reply from Lorraine Shannon, Business Development Manager at Manor House Nursing HomeThank you for taking the time to leave such a positive and wonderful review. We are so pleased that we were able to help and support at such a difficult time for everyone. The team will be extremely proud to have received such kind words.

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Review from Robert A (Son of Resident) published on 10 June 2025 Submitted via Postal Card • Report

Overall Experience

My mum is very happy with the place, the care and the way she has been treated. If in need for future care she would come back.

Reply from Simon Dixey, Home Manager at Manor House Nursing HomeThank you so much for your kind words and for taking the time to leave a 5 star review. We're delighted to hear that your mum was happy and felt well treated by our team. It truly means a lot to us to know that she felt safe and supported. Should she ever need care again in the future, we would be honoured to welcome her back.

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Review from D H (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report

Overall Experience

After a failed hospital discharge and horrendous experience of care at home, we placed Dad at Manor for a 2 week respite period to focus on him getting better and to recover from the traumatic experience. They kept their promise and delivered a faultless care plan. They advised, organized and supported

us all through the whole process and showed Dad love, care and dignity in his recovery The staff are all so friendly, kind and compassionate and you really feel part of the family.
Thank you for everything you family did for Dad and the whole your kindness will always be remembered.

Reply from Simon Dixey, Home Manager at Manor House Nursing HomeThank you so much for taking the time to share your lovely feedback. It means the world to us that we could be of help to your Dad and family during such a tough time.We're absolutely honoured that you put your trust in us to care for him after such a difficult experience. It warms our hearts to hear that our team went above and beyond to provide compassionate, dignified, and kind care. Your words reflect the dedication of every single one of our team. It was a privilege to care for your Dad and support your family. Please do stay in touch, and know that our door is always open.

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Review from R V (Son of Resident) published on 19 December 2024 Submitted via Postal Card • Report

Overall Experience

The care of my mother, provided by the staff at the home during her last days of life, was excellent. As close relatives concerned for her welfare, we could not have asked for more consideration, compassion, and involvement than that provided by all members of the team.
It is extremely comforting to

know that my mother's final days were spent in such a caring environment.

Reply from Lorraine Shannon, Business Development Manager at Manor House Nursing HomeThank you for taking the time to leave a review at what must be a very difficult time for you and your family. It was a privilege to care for your mother at such a crucial stage of her life and we are so pleased to hear that the care and support from the team brought you such comfort.

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Review from D H (Son of Resident) published on 22 February 2024 Submitted via Postal Card • Report

Overall Experience

My dad was a resident for 16 months and during this time he felt secure, happy and well cared for. The staff are this home's biggest asset. They are caring, and considerate and we were happy when leaving Dad in their care. The nursing staff could not do enough for Dad in his final days and for this,

we are eternally grateful. I would certainly recommend this home to anyone.

Reply from Jayne Wood, Director of Nursing at Manor House Nursing HomeThank you for taking the time to write this feedback for us. We as a team are incredibly touched by your kind words and grateful that the hard work our team deliver is recognised by our residents' loved ones. We will share your lovely words with our team.

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Review from Anna P (Daughter of Resident) published on 25 September 2023 Submitted via Postal Card • Report

Overall Experience

Thank you all so much for the care and support you gave my 88-year-old mom over the past months. I am eternally grateful for your help through this extremely tough time.
The atmosphere of the home was friendly and relaxed and very clean. I would have no hesitation in recommending to anyone.

Reply from Jayne Wood, Director of Nursing at Manor House Nursing HomeThank you for taking the time to write this review. Our team, as you know, cares very much for everyone who comes to live here and their families who we get to know, so we're really grateful you took the time to write this feedback for us and will share this with the team.

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Review from Colin W (Son of Resident) published on 10 July 2023 Submitted via Postal Card • Report

Overall Experience

We thank that the nursing team are excellent in what they do, sometimes they go above and beyond, especially more senior staff members who we can go to if we have a question about care.

Reply from Jayne Wood, Director of Nursing at Manor House Nursing HomeThank you for taking the time to write this review. We're glad you feel you can come to us if you have a question; we are always here to help support you and answer any questions you may have.

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Review from G M (Brother-in-law of Resident) published on 3 July 2023 Submitted via Postal Card • Report

Overall Experience

Always found the home welcoming, very clean and the staff very, very nice. Always welcomed and offered a drink. Very lovely home.

Reply from Jayne Wood, Director of Nursing at Manor House Nursing HomeThank you for your kind words, it means everything to us to receive such lovely feedback.

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Review from Peter K (Brother of Resident) published on 3 July 2023 Submitted via Website • Report

Overall Experience

This is an excellent nursing home.
Staff are well trained and show great care in helping my sister who is living with early-onset dementia.
The room she has is perfect for her needs. The rooms are kept clean by a daily cleaner. The food is of a very high standard and served to the residents by

the team of nurses.
I particularly like the way that the home is able to deal with the different needs of residents providing them with a variety of activities and social engagements. The gardens are really impressive and are landscaped by the gardener so that residents are able to appreciate them.
Car parking is easy and visiting is unrestricted so it is easy to 'drop in' to do a quick visit.

Reply from Jayne Wood, Director of Nursing at Manor House Nursing HomeThank you for writing this review. The team all take great pride in everything we do and we’ll ensure they see your kind words. Hopefully, we’ll continue to have a glorious summer and make the most of the gardens.

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Review from Cath K (Sister of Resident) published on 3 July 2023 Submitted via Website • Report

Overall Experience

Our sister has been in the Manor House since the beginning of March 2023. She was given a warm welcome by the staff, and I visited her every day for the two weeks I was in the country, so got to see most of the staff, plus I was going in randomly. Every encounter I had with the staff was warm and

responsive, they obviously spent a lot of time with my sister, chatting and reassuring her as she adjusted to a new place. My sister clearly likes her care team and feels safe with them. I call most days and often talk with a staff member as well as my sister, I appreciate their input. I love the presence on FB, thanks to the activities team, it gives me some idea of the day, plus is a useful conversational prompt when I talk with her.

Reply from Jayne Wood, Director of Nursing at Manor House Nursing HomeThank you for taking the time to write this review, it’s lovely to hear you think your sister likes her care team, we are very fond of her too!

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Review from Geoff H (Husband of Resident) published on 3 July 2023 Submitted via Postal Card • Report

Overall Experience

From the first day my wife was admitted the support from all the staff was superb. She receives the best possible service. Every member of staff is so supportive of my wife and myself and has helped both of us to adjust.

Reply from Jayne Wood, Director of Nursing at Manor House Nursing HomeThank you for writing this review for us. We’re really pleased you feel like we have helped you both to adjust - we understand the move into a nursing home is a big change and we’re always here for both our residents and their families.