






The Manor House has 125 beds and is made up of three purpose-built units, each designed to meet the unique needs of its residents.
The Village is a newly built facility, specifically designed for adults living with dementia. The Village offers a pathway from residential dementia to advanced dementia nursing care including distressed (challenging) behaviours.
CDL is made up of three separate units namely Coppenhall, Dunston and Levedale, and CDL is designed...
Care Provided by Manor House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 125 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
All fees are subject to a detailed assessment of need which will determine the actual fee and excludes any FNC agreed.
Contact Manor House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Willinbrook
- Private Owned
Person in charge
- Simon Dixey(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (117)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (95)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Visitors welcome to visit Manor House Nursing Home at any time. Please sign the visitors book on arrival and record the time of leaving when exiting the building. Please adhere to any notices or information given by staff, for the safety of residents and/or visitors.
Parking
- Free parking on site. Disabled parking bays are identified by signage in the main car park and the car park for the Mental Health Unit.
Manor House Nursing Home Reviews (65)
Manor House Nursing Home has a Review Score of 9.8 (9.792) out of 10, based on 24 reviews in the last 2 years.
Over all time Manor House Nursing Home has 65 reviews.
My dad had a week respite care. The team at Manor House were wonderful. Explain everything clearly before he arrived. Staff attentive and available at all times. Activities arranged during the day for the residents are interesting and varied which was great. A big thanks to all the team for their warmth and care.
Thank you for your kind review. We are delighted that your dad had a positive stay and that you felt well informed and supported throughout. Your lovely comments about the care, activities and warmth of the team will be shared with everyone at Manor House.
My husband is very happy here and is well looked after by the staff, who always have a smile for us. I can highly recommend Manor House. Keep up the excellent work.
Thank you for your lovely feedback and recommendation. We are delighted to hear that your husband is happy and well cared for. Your kind words will be shared with the team.
Generally very good. Some delays in responding to buzzers, but this is often due to staffing problems. Most of carers are excellent, one or two seem hesitant, which makes me nervous about their capabilty. All are kind and polite, I try to be the same. The more experienced staff are very good at remembering my peculiarities - such as sugar in drinks, windows open whenever possible, dislike of pork (I cannot digest it).
We also appreciate your honest...
A lovely caring atmosphere and my father receives excellent care from staff who genuinely care about the people. All of my Dads needs have been met and if something needs to be changed it is done quickly. The staff know my Dad so well in such a short time and he says he is very happy. I feel happy knowing he is well cared for and I am telephoned whenever anything changes so I know he is in safe hands.
Thank you for taking the time to share such kind feedback. It is wonderful to know that your father feels comfortable and cared for. Your comments will mean a great deal to our team. Thank you once again for your lovely review.
They have listened and taken on everything me and my mum suggested they do to improve and have done it! Now all residents have more fruit and less cake! As mum suggested. Also with a help from me and a generous friend of mine they now have a piano! We are planning a little concert for the residents! Mum is very happy. She does worry about the costs and what will happen when she has run out of funds....
Thank you so much for your lovely feedback and continued support. Your suggestions have made a positive difference for residents, especially your mum. The piano has already brought so much joy and we are all really looking forward to the concert. We are so pleased your mum is happy at Manor House....
Recently the Care Home has opened up the reception area which is much more welcoming. On my last visit the atmosphere was jolly with all residents looking happy. Staff were available to chat and offer advice on my mother
Thank you for your kind feedback. We're really pleased to hear that the reception area feels more welcoming and that you experienced a positive atmosphere during your visit. Your comments mean a great deal to us.
The home provides all of the services that are required to look after my relative on a daily basis and to provide me with any necessary information that is needed for their ongoing welfare. They provide me with information that is required to ensure the comfort and wellbeing of my relative when ever the need arises.
Thank you for your kind feedback. We are pleased to hear that you feel well informed and supported, and that your relative's comfort and wellbeing are cared for. We are always here if you need anything further.
My father is well cared for and appears happy despite his complex needs. We are notified of any incidents and asked to advice on any care needs. Most staff are friendly, some more caring than others. I would say regular staff more so.
Thank you for your feedback. We are pleased to hear your father is happy and feels well cared for. We really value your involvement and appreciate your support. We will continue to focus on ensuring a high standard of care and compassion across the whole team.
Mum was always smiling and that's how we remember her at Manor House.
Thank you so much for your kind words. We understand how difficult the transition into a care home can be, and it means a great deal to know your mum felt happy, engaged and well cared for. I will share your feedback with the team, who will be very proud to hear this. Thank you again.
My father's care was excellent, as was how the team communicated with me (I am overseas) after his death. My mother's well-being appears to be well managed and I have no concerns over how she is looked after. When anything has been amiss, the team have communicated effectively.
Thank you for your kind review. We are very pleased that you felt your father received excellent care during his time with us and that our team were able to support. It is also reassuring to hear that your mother's wellbeing continues to be well-managed. Your feedback means a great deal to the team, and we will continue to do everything we can to provide compassionate, person-centred care.
Staff help to keep the place happy and safe.
Gardens are exceptional and a nice place for residents to walk around.
Food is vey good and there is a variety of options
Thank you for taking the time to share your kind feedback. It means a great deal to our whole team to know that your sister feels safe, happy, and well cared for as her needs change. Your comments will be shared with the team and are truly appreciated. Thanks again.
He is a vegetarian and is hard to feed as he doesn't like many vegetables. He has his own fridge, this has allowed for family to work with the catering staff and supply foods that he likes to go along with what they produce. Has gained weight which is another positive.
His mental health improved 10 fold.
It has been a privilege to support your brother-in-law, to help him feel safe, valued and settled. Seeing him build friendships, regain stability with his pain management, gain weight and...
Fantastic service from a truly dedicated team of people - nothing was too much trouble. My father was only there a few weeks at the end of his life, but he had been previously for respite care, and there was nowhere else he wanted to be. My fathers passing was with dignity and love.
Thank you so much for your kind words and for taking the time to share your experience. We are honoured to have supported your father and your family.
The home provides a welcome and comforting atmosphere. First impression on entering positive and translate it consistent and thoughtful care. Staff are friendly and approachable and share a strong ethic - frequently stepping out of their prescribed roles to offer any holistic approach. I consider ourselves most fortunate to be granted care at this institution.
Thank you so much for your kind and thoughtful words. It meant a great deal to us to be able to care for your loved one. Please know that your words will be shared with the team and will mean a great deal to them.
I am very pleased with the level of care and professionalism shown by the staff at this care home. Everyone is kind, patient, and genuinely attentive, always taking the time to ensure residents feel comfortable, respected, and well looked after. The environment is clean, welcoming, and calm, which makes a real difference to both residents and visiting family members. Communication is clear and reassuring, and it's evident that the team truly cares about the wellbeing and dignity of those in their care. I would highly recommend this care home to anyone looking for a safe, supportive, and compassionate place for their loved one.
Thank you so much for taking the time to share such a thoughtful and kind review. It truly means a great deal to our whole team to know that the care, compassion, and professionalism we aim to provide is being felt by both residents and families. Your feedback is very much appreciated and I will be sure to pass on your kind words to the whole team.
Her room was made lovely she was made very comfortable during her time at the Manor she passed away peacefully the staff were very involved in making sure we were looked after too we have no complaints at all as they worked so hard to make Mums last days so lovely and we had a good experience of our last hours together with Mum which has really helped us
Thank you so much for sharing your kind words. It means a great deal to the whole team to know that your mum felt comfortable, cared for and treated with dignity during her time with us. We are truly grateful that you felt supported and looked after as a family, especially during such a difficult...
Manor House is a calm, caring, immaculately clean and well-led home. The staff are kind and very good at communicating with residents and their families. The staff are always smart and friendly, and they always seem joyful in their manner and several speak of their own experiences inspiring them to do this job. Families are always encouraged to contribute thoughts when care plans are drawn up. Dad's dementia is the aggressive, pacing type. He is only ever met with kindness. He is never left alone. If he wonders, the staff go too. Accompanied on hospital visits. Comforted when upset. We can only speak of Manor House in the highest terms.
Thank you so much for your kind words. We are delighted to hear that you feel supported and reassured by the care your dad receives at Manor House. I will pass on your review to the team. It means a great deal to know that their hard work is reflected in your experience. Thanks again.
My mum was at Manor since 2022 and was very well cared for. The care staff, nurses and managers were always very helpful when asked for advice/updates. Particular credit is due at the time of my mums passing. AT this time all the staff at Manor were a wonderful support.
Thank you for your kind words. We are so pleased to hear that your mum felt well cared for during her time at Manor House. I will ensure your feedback is shared with the care team, who will truly value your recognition. We are especially grateful for your comments about the support provided at the time of your mum's passing, it means a great deal to us all. Take care
Manor House welcomed us and the staff were very kind and supportive. They looked after my aunty very well and kept me informed about all of her medication and health. I would like to thank all the staff for everything they have done for us and it was a beautiful surprise to receive flowers from the. Thank you.
Thank you so much for your kind words. We are delighted to hear that your aunty was well cared for and that you and your family felt supported by our team. I will make sure to share your lovely feedback with all the staff at Manor House.
My grandad has been on dunston for over two years now and I can't express was a lovely care home this is. They truly care about their residents the carers themselves are a blessing and the continuity the residents receives ensure that they've built relationship and trust. Myself and my family have no complaints the residents get fair share of activities everyday and the best care. This is my grandads fourth care home and despite his dementia they've managed his behaviour so well that he's the best behaved he's been in the last four years he's put weight on and his memory hasn't declined if anything slightly improved. Any medical issues the nursing staff report and over winter he's had one chest infection in the last two years which compared to previously he'd have one in every month in winter. Thankyou to all the staff and your advocation for my grandad it's truly seen and appreciated by our family.
Thank you so much for taking the time to share such kind words about your grandad's care on Dunston. It means a great deal to our team to know that the relationships they build with residents and families are making such a positive difference. I will ensure your message is shared with all the staff on Dunston, as feedback like this reminds them how valuable their work is. Thank you again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 April 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
15 Bed Vacancies
Posted: 17 July 2026Nursing, dementia and mental health vacancies. Please contact the home directly to discuss your enquiry.
News (49) & Events (0)
- 11 Dec 2025
Recently at Manor House… we’ve been mixing things up. The residents have enjoyed a fun-filled week with two very different (but equally brilliant!) activities - baking and cheerleading! Baking Session:...
- 11 Dec 2025
Recently at Manor House, we were delighted to welcome Simply Shetland Ponies, who brought along the adorable Tinkerbell and Tallulah to meet the residents. These gentle little ponies brought so...
- 21 Oct 2025
Residents at Manor House have been getting into the autumn spirit with a fun and creative activity, pumpkin vase centrepiece making! Everyone enjoyed designing their own beautiful displays, combining seasonal...
There are no upcoming events for Manor House Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Manor House Nursing Home.
Meet the Team (21)

Hello, I’m Simon, a qualified nurse with over two decades of experience across health and social care, including learning disabilities, mental health, and dementia care. As a dedicated Home Manager, I’m passionate about leading teams, driving service improvements, and ensuring every individual receives care that is person-centred, safe, and delivered with compassion.
Outside of work, I’m a proud father to four daughters and share my home with three energetic pugs—Boe, Bear and Betty—who certainly keep life interesting. You’ll often find me with my family cheering on Stafford Rangers, travelling home and away to support the team. I’d like to think I have an approachable nature, a good sense of humour, and a strong commitment to making a difference in the lives of others.

My name is Jennie I have been in post as Deputy Manager at The Manor House since July 2025. I thoroughly enjoy working as part of our community with our residents, diverse nursing team and caring and friendly staff.
I qualified as an RNLD in 2016, after studying at Keele University. I was attracted to nursing because I have always enjoyed caring for and nurturing others, building connections and making a positive contribution to others' lives, and have a strong desire to make a difference.
Before qualifying, I worked for a number of years as a health care support worker for people with learning disabilities and older adults with dementia. When I qualified, I worked as a community nurse within the Community Mental Health Team, before working in nursing homes.
I initially began working in a nursing home setting after being drawn to providing long-term care to people, getting to know them for who they are as individuals, and developing lasting therapeutic relationships. I particularly enjoy supporting people at the end of their lives and providing palliative care.
After 4 years as a staff nurse, I began working as a clinical lead for a further 4 years, ensuring that high standards of nursing care and clinical practice were maintained within the home. I have worked in nursing homes for the last 8 years.
In my spare time, I love spending quality time with my 3 children, baking (and eating!) cakes, spending time outdoors and eating out

Bertha is one of our Unit Managers and a Registered Nurse.

Susan ensures that all areas of administration and finance run smoothly at Manor House.

I'm Jemma, and I am the administrator at Manor House. I have worked at Manor House since March 2023, and I am responsible for all elements of admin.

I am Maisie, and I joined the team at Manor House in October 2025.
I am the face of the home and the first person you will see on arrival in reception at the General unit.
I enjoy greeting people with a smile and being able to help where I can in my role as a receptionist.

I'm Daniel, and I have worked as a Registered General Nurse at Manor House since September 2023.

I am Emmanuel, and I have worked at Manor House since December 2022 as a registered general nurse.

My name is Nqobizitha (known as Q) and I have worked at Manor House since June 2023.

Diane began her journey at Manor House as Healthcare Assistants with a wealth of knowledge and experience, she is now a Nursing Assistant

I am Sarah, and I have working at Manor House since August 2020 as a Nursing Assistant.
I am enrolled to complete a nursing degree in September 2026, which I will do alongside my role at Manor House.

I'm Cherelle, and I have worked at Manor House since March 2018, and I am now a Senior Healthcare Assistant.

I am Ernest, and I have worked at Manor House since July 2023 as a Health Care Assistant.

I'm Megan, and I joined the Manor House team in October 2025 as a Healthcare Assistant.

I'm Oluwadotun, and I joined the team at Manor House in February 2024 as a Healthcare Assistant.

Sophie has worked at the The Manor House for over 25 years, along with her incredible team she organises daily activities and a calendar of events.

I work at Manor House in the maintenance team. I have been at Manor since August 2022 and really enjoy keeping the home well-maintained for our residents to live in a fully functioning home.

I am Stacey and work as Head Housekeeper at Manor House.
I have worked in the housekeeping team since February 2016.
I take pride in ensuring the home is clean, tidy and welcoming for both our residents and visitors alike.

I'm Dawn and I joined the team at Manor House in April 2023 as a domestic assistant.

I'm Marilyn, and I work at Manor House as a Laundry Assistant within the Laundry team.
I have worked at Manor House since June 2020.

I am Sonia, and I am one of the activity coordinators. There are a team of us who support with activities in the home and integrating the community into the home.
We enjoy local school visits, religious leaders, entertainers, visiting animals and much more.I have worked at Manor House since April 2022, and I love seeing a resident engage with an activity and get something from it.
Frequently Asked Questions about Manor House Nursing Home
What types of Care is Manor House Nursing Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Manor House Nursing Home have?
There are 117 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Manor House Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Manor House Nursing Home to the centre of Stafford?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor House Nursing Home to verify any information. View our terms and conditions. Manor House Nursing Home has an Enhanced Service -more info.