Manor House Nursing Home

Burton Manor Road, Hyde Lea, Stafford ST18 9AT
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9.0 50 Reviews
  • Manor House Nursing Home, Stafford
The Manor House has 125 beds and is made up of three purpose-built units, each designed to meet the unique needs of its residents.

The Village is a newly built facility, specifically designed for adults living with dementia. The Village offers a pathway from residential dementia to advanced dementia nursing care including distressed (challenging) behaviours.

CDL is made up of three separate units namely Coppenhall, Dunston and Levedale, and CDL is designed for the care of individuals with complex needs, including Mental Health conditions.

The Hyde Lea unit is for general and complex nursing care as well as bariatric care.
The Manor House is nestled within safe, secure and extensive grounds, including a sensory garden, barbeque and patio areas for residents and families enjoyment.

Care Provided by Manor House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 125 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

All fees are subject to a detailed assessment of need which will determine the actual fee and excludes any FNC agreed.

These prices are only a guideline, please contact Manor House Nursing Home to find out the exact price for your requirements.

Contact Manor House Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Manor House Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Simon Dixey (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (117)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (95)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • Visitors welcome to visit Manor House Nursing Home at any time. Please sign the visitors book on arrival and record the time of leaving when exiting the building. Please adhere to any notices or information given by staff, for the safety of residents and/or visitors.

Parking

  • Free parking on site. Disabled parking bays are identified by signage in the main car park and the car park for the Mental Health Unit.

9.0

Manor House Nursing Home has a Review Score of 9.0 (9.008) out of 10, based on 9 reviews in the last 2 years.
Over all time Manor House Nursing Home has 50 reviews.

Overall Experience
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Reviewer Connection to Manor House Nursing Home
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Total of 50, showing 1-20
Review from Rebecca B (Daughter of Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Manor House is a calm, caring, immaculately clean and well-led home. The staff are kind and very good at communicating with residents and their families. The staff are always smart and friendly, and they always seem joyful in their manner and several speak of their own experiences inspiring them to
do this job. Families are always encouraged to contribute thoughts when care plans are drawn up. Dad's dementia is the aggressive, pacing type. He is only ever met with kindness. He is never left alone. If he wonders, the staff go too. Accompanied on hospital visits. Comforted when upset. We can only speak of Manor House in the highest terms.
Reply from Simon Dixey, Home Manager at Manor House Nursing Home
Thank you so much for your kind words. We are delighted to hear that you feel supported and reassured by the care your dad receives at Manor House. I will pass on your review to the team. It means a…read more
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Review from H E (Son of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was at Manor since 2022 and was very well cared for. The care staff, nurses and managers were always very helpful when asked for advice/updates. Particular credit is due at the time of my mums passing. AT this time all the staff at Manor were a wonderful support.
Reply from Simon Dixey, Home Manager at Manor House Nursing Home
Thank you for your kind words. We are so pleased to hear that your mum felt well cared for during her time at Manor House. I will ensure your feedback is shared with the care team, who will truly…read more
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Review from J S (Niece of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Manor House welcomed us and the staff were very kind and supportive. They looked after my aunty very well and kept me informed about all of her medication and health. I would like to thank all the staff for everything they have done for us and it was a beautiful surprise to receive flowers from the.
Thank you.
Reply from Simon Dixey, Home Manager at Manor House Nursing Home
Thank you so much for your kind words. We are delighted to hear that your aunty was well cared for and that you and your family felt supported by our team. I will make sure to share your lovely…read more
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Review from Elishia G (Granddaughter of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad has been on dunston for over two years now and I can't express was a lovely care home this is. They truly care about their residents the carers themselves are a blessing and the continuity the residents receives ensure that they've built relationship and trust. Myself and my family have no
complaints the residents get fair share of activities everyday and the best care. This is my grandads fourth care home and despite his dementia they've managed his behaviour so well that he's the best behaved he's been in the last four years he's put weight on and his memory hasn't declined if anything slightly improved. Any medical issues the nursing staff report and over winter he's had one chest infection in the last two years which compared to previously he'd have one in every month in winter. Thankyou to all the staff and your advocation for my grandad it's truly seen and appreciated by our family.
Reply from Simon Dixey, Home Manager at Manor House Nursing Home
Thank you so much for taking the time to share such kind words about your grandad's care on Dunston. It means a great deal to our team to know that the relationships they build with residents and…read more
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Review from A R (Son of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff went above and beyond for Dad. Throughout his stay they were exceptional when he eventually passed.
I would and will recommend the Manor House in a heartbeat to anyone who is looking for a caring professional and compassionate team to lock after their loved ones in later life.
Thank you once
again for your help and unfaltering support.
Reply from Lorraine Shannon, Business Development Manager at Manor House Nursing Home
Thank you for taking the time to leave such a positive and wonderful review. We are so pleased that we were able to help and support at such a difficult time for everyone. The team will be extremely…read more
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Review from Robert A (Son of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very happy with the place, the care and the way she has been treated. If in need for future care she would come back.
Reply from Simon Dixey, Home Manager at Manor House Nursing Home
Thank you so much for your kind words and for taking the time to leave a 5 star review. We're delighted to hear that your mum was happy and felt well treated by our team. It truly means a lot to us to…read more
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Review from D H (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a failed hospital discharge and horrendous experience of care at home, we placed Dad at Manor for a 2 week respite period to focus on him getting better and to recover from the traumatic experience. They kept their promise and delivered a faultless care plan. They advised, organized and supported
us all through the whole process and showed Dad love, care and dignity in his recovery The staff are all so friendly, kind and compassionate and you really feel part of the family.
Thank you for everything you family did for Dad and the whole your kindness will always be remembered.
Reply from Simon Dixey, Home Manager at Manor House Nursing Home
Thank you so much for taking the time to share your lovely feedback. It means the world to us that we could be of help to your Dad and family during such a tough time.We're absolutely honoured that…read more
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Review from R V (Son of Resident) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care of my mother, provided by the staff at the home during her last days of life, was excellent. As close relatives concerned for her welfare, we could not have asked for more consideration, compassion, and involvement than that provided by all members of the team.
It is extremely comforting to
know that my mother's final days were spent in such a caring environment.
Reply from Lorraine Shannon, Business Development Manager at Manor House Nursing Home
Thank you for taking the time to leave a review at what must be a very difficult time for you and your family. It was a privilege to care for your mother at such a crucial stage of her life and we are…read more
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Review from D H (Son of Resident) published on 22 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad was a resident for 16 months and during this time he felt secure, happy and well cared for. The staff are this home's biggest asset. They are caring, and considerate and we were happy when leaving Dad in their care. The nursing staff could not do enough for Dad in his final days and for this,
we are eternally grateful. I would certainly recommend this home to anyone.
Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home
Thank you for taking the time to write this feedback for us. We as a team are incredibly touched by your kind words and grateful that the hard work our team deliver is recognised by our residents'…read more
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Review from Anna P (Daughter of Resident) published on 25 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you all so much for the care and support you gave my 88-year-old mom over the past months. I am eternally grateful for your help through this extremely tough time.
The atmosphere of the home was friendly and relaxed and very clean. I would have no hesitation in recommending to anyone.
Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home
Thank you for taking the time to write this review. Our team, as you know, cares very much for everyone who comes to live here and their families who we get to know, so we're really grateful you took…read more
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Review from Colin W (Son of Resident) published on 10 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We thank that the nursing team are excellent in what they do, sometimes they go above and beyond, especially more senior staff members who we can go to if we have a question about care.
Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home
Thank you for taking the time to write this review. We're glad you feel you can come to us if you have a question; we are always here to help support you and answer any questions you may have.
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Review from G M (Brother-in-law of Resident) published on 3 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always found the home welcoming, very clean and the staff very, very nice. Always welcomed and offered a drink. Very lovely home.
Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home
Thank you for your kind words, it means everything to us to receive such lovely feedback.
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Review from Peter K (Brother of Resident) published on 3 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an excellent nursing home.
Staff are well trained and show great care in helping my sister who is living with early-onset dementia.
The room she has is perfect for her needs. The rooms are kept clean by a daily cleaner. The food is of a very high standard and served to the residents by
the team of nurses.
I particularly like the way that the home is able to deal with the different needs of residents providing them with a variety of activities and social engagements. The gardens are really impressive and are landscaped by the gardener so that residents are able to appreciate them.
Car parking is easy and visiting is unrestricted so it is easy to 'drop in' to do a quick visit.
Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home
Thank you for writing this review. The team all take great pride in everything we do and we’ll ensure they see your kind words. Hopefully, we’ll continue to have a glorious summer and make the most of…read more
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Review from Cath K (Sister of Resident) published on 3 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our sister has been in the Manor House since the beginning of March 2023. She was given a warm welcome by the staff, and I visited her every day for the two weeks I was in the country, so got to see most of the staff, plus I was going in randomly. Every encounter I had with the staff was warm and
responsive, they obviously spent a lot of time with my sister, chatting and reassuring her as she adjusted to a new place. My sister clearly likes her care team and feels safe with them. I call most days and often talk with a staff member as well as my sister, I appreciate their input. I love the presence on FB, thanks to the activities team, it gives me some idea of the day, plus is a useful conversational prompt when I talk with her.
Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home
Thank you for taking the time to write this review, it’s lovely to hear you think your sister likes her care team, we are very fond of her too!
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Review from Geoff H (Husband of Resident) published on 3 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first day my wife was admitted the support from all the staff was superb. She receives the best possible service. Every member of staff is so supportive of my wife and myself and has helped both of us to adjust.
Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home
Thank you for writing this review for us. We’re really pleased you feel like we have helped you both to adjust - we understand the move into a nursing home is a big change and we’re always here for…read more
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Review from A L (Daughter of Resident) published on 14 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad became a Manor House resident in mid-March 2023. We were very uneasy about placing him in a nursing home but his medical needs meant we had no choice. From the moment we walked through the door we felt much more at ease; the smell of the lunch was delicious, the place was clean and the staff were
very welcoming and informative.
However, it is the care from the staff that we were most impressed with. Dad had advanced Parkinson's and struggled with all oral intake, and with any kind of movement but he was very well cared for both emotionally and physically, and he was treated with dignity and respect.
In his final week, we knew he would pass away soon and during this time the staff were not only very attentive towards Dad but also caring and supportive to us as a family.
When we commenced the process of seeking a nursing home for Dad, there were many factors for us to consider but the quality of care and support was top of the list and Manor House Nursing Home delivered! Thank you!
Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home
Thank you for taking the time to write this review. We understand it is not an easy decision to place someone you love so dearly into a nursing home and we're really pleased you felt your dad was well…read more
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Review from D H (Daughter of Resident) published on 7 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very polite, helpful and it is clear that they care. Certain rooms could do with some TLC. Holes in walls filled in and coat of paint.
Overall experience is excellent.
Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home
Thank you for taking the time to write this review. We pride ourselves in having a team who care deeply about everyone who lives here. We'd like to address your comment on the TLC, we have a…read more
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Review from Sally F (Niece of Resident) published on 14 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle is in the Manor House Nursing home in Stafford. He has old age Dementia but is still the lovely man he always was. He celebrated his 90th birthday on Friday 1st July 2022. The help given to my uncle by the Manor House staff I can’t praise enough. On the occasion of his 90th birthday, the catering
staff gave me all the help I needed to put on a small party to celebrate with his wife and a few close friends. They went above and beyond their call of duty to supply a beautifully presented buffet with everything we needed at hand to have a lovely afternoon celebration. Thank you to all the staff at the Manor House for the superb way in which my uncle is looked after and for making his birthday buffet such a success. Special thanks to his carer who couldn’t be there that day, as he was not feeling well. We missed you.
Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home
Thank you for this lovely note. We are very fond of your uncle and were delighted to be able to help you put on the party. We know how important occasions like this are to families and are always…read more
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Review from G C (Sister of Resident) published on 8 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our brother was only at the home for 8 days before he passed away but our family saw a dramatic improvement in him. He was happy, joking and eating all of which he didn't do before he went into Manor House Nursing Home. The staff were all friendly, professional and helpful and they all seemed to love
our brother's character. Thank you all for the great care and respect you gave to our brother during his last days with us. You made his last days pleasurable having given him a little independence and a warm friendly caring place to lay his weary head for the last time. Thank you all.
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Review from Jayne A (Daughter of Resident) published on 26 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom came to Manor House Nursing Home for her end of life, so was only there for a few days. Whilst the home is looking a little tired, the decor was not our first priority. Mom had been in hospital for 8-weeks, and we were desperate to get her out to give her some peace and quiet in her final days,
and that’s exactly what she got. The home was clean, lovely and warm. I can’t comment on the food as I have said Mom was in here for her end of life. All of the staff were amazing, from keeping her respect and dignity to just being lovely to her and us. Our family will never be able to thank you enough; you're amazing.
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Current Review Score: 9.0 (9.008)

Overview of Review Score

The Review Score of 9.0 (9.008) out of 10 for Manor House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.748 for Manor House Nursing Home is calculated as follows: ( (83 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 107 Ratings = 4.748
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.26 Points relating to the number of positive Reviews for Manor House Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 125 registered maximum number of service users is 25. 9 Positive Reviews ÷ 25 = 0.36
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Apr 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

15 Bed Vacancies

Posted: 30 Sep 2025

Nursing, demenita and mental health vacancies

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Awards / Recognitions (0)

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Meet the Team (5)

Simon

Simon Dixey

Job Title: Home Manager Joined: 2025

Hello, I’m Simon, a qualified nurse with over two decades of experience across health and social care, including learning disabilities, mental health, and dementia care. As a dedicated Home Manager, I’m passionate about leading teams, driving service improvements, and ensuring every individual receives care that is person-centred, safe, and delivered with compassion.


Outside of work, I’m a proud father to four daughters and share my home with three energetic pugs—Boe, Bear and Betty—who certainly keep life interesting. You’ll often find me with my family cheering on Stafford Rangers, travelling home and away to support the team. I’d like to think I have an approachable nature, a good sense of humour, and a strong commitment to making a difference in the lives of others.

Sophie

Sophie

Job Title: Facilities Manager Joined: 1998

Sophie has worked at the The Manor House for over 25 years, along with her incredible team she organises daily activities and a calendar of events.

Bertha

Bertha

Job Title: Unit Manager Joined: 2015

Bertha is one of our Unit Managers and a Registered Nurse.

Peter

Peter

Job Title: Quality & Compliance Manager Joined: 2021

Peter is always one step ahead when it comes to ensuring the highest standards are in place.

Diane

Diane

Job Title: Senior Healthcare Assistant Joined: 2007

Diane is one of the Manor House's longest serving Healthcare Assistants with a wealth of knowledge and experience.

Frequently Asked Questions about Manor House Nursing Home

What types of Care is Manor House Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Manor House Nursing Home have?

There are 117 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Manor House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manor House Nursing Home to the centre of Stafford?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor House Nursing Home to verify any information. View our terms and conditions. Manor House Nursing Home has an Enhanced Service - more info.