What types of Care is Manor House Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Manor House Nursing Home have?

There are 117 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Manor House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manor House Nursing Home to the centre of Stafford?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Manor House Nursing Home, Burton Manor Road, Hyde Lea, Stafford, Staffordshire ST18 9AT

Review from Elishia G (Granddaughter of Resident) published on 2 September 2025 Submitted via Website • Report

Overall Experience

My grandad has been on dunston for over two years now and I can't express was a lovely care home this is. They truly care about their residents the carers themselves are a blessing and the continuity the residents receives ensure that they've built relationship and trust. Myself and my family have no

complaints the residents get fair share of activities everyday and the best care. This is my grandads fourth care home and despite his dementia they've managed his behaviour so well that he's the best behaved he's been in the last four years he's put weight on and his memory hasn't declined if anything slightly improved. Any medical issues the nursing staff report and over winter he's had one chest infection in the last two years which compared to previously he'd have one in every month in winter. Thankyou to all the staff and your advocation for my grandad it's truly seen and appreciated by our family.

Reply from Simon Dixey, Home Manager at Manor House Nursing Home

Thank you so much for taking the time to share such kind words about your grandad's care on Dunston. It means a great deal to our team to know that the relationships they build with residents and families are making such a positive difference. I will ensure your message is shared with all the staff on Dunston, as feedback like this reminds them how valuable their work is. Thank you again.

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Review from A R (Son of Resident) published on 18 August 2025 Submitted via Postal Card • Report

Overall Experience

Staff went above and beyond for Dad. Throughout his stay they were exceptional when he eventually passed.
I would and will recommend the Manor House in a heartbeat to anyone who is looking for a caring professional and compassionate team to lock after their loved ones in later life.
Thank you once

again for your help and unfaltering support.

Reply from Lorraine Shannon, Business Development Manager at Manor House Nursing Home

Thank you for taking the time to leave such a positive and wonderful review. We are so pleased that we were able to help and support at such a difficult time for everyone. The team will be extremely proud to have received such kind words.

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Review from Robert A (Son of Resident) published on 10 June 2025 Submitted via Postal Card • Report

Overall Experience

My mum is very happy with the place, the care and the way she has been treated. If in need for future care she would come back.

Reply from Simon Dixey, Home Manager at Manor House Nursing Home

Thank you so much for your kind words and for taking the time to leave a 5 star review. We're delighted to hear that your mum was happy and felt well treated by our team. It truly means a lot to us to know that she felt safe and supported. Should she ever need care again in the future, we would be honoured to welcome her back.

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Review from D H (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report

Overall Experience

After a failed hospital discharge and horrendous experience of care at home, we placed Dad at Manor for a 2 week respite period to focus on him getting better and to recover from the traumatic experience. They kept their promise and delivered a faultless care plan. They advised, organized and supported

us all through the whole process and showed Dad love, care and dignity in his recovery The staff are all so friendly, kind and compassionate and you really feel part of the family.
Thank you for everything you family did for Dad and the whole your kindness will always be remembered.

Reply from Simon Dixey, Home Manager at Manor House Nursing Home

Thank you so much for taking the time to share your lovely feedback. It means the world to us that we could be of help to your Dad and family during such a tough time.We're absolutely honoured that you put your trust in us to care for him after such a difficult experience. It warms our hearts to hear that our team went above and beyond to provide compassionate, dignified, and kind care. Your words reflect the dedication of every single one of our team. It was a privilege to care for your Dad and support your family. Please do stay in touch, and know that our door is always open.

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Review from R V (Son of Resident) published on 19 December 2024 Submitted via Postal Card • Report

Overall Experience

The care of my mother, provided by the staff at the home during her last days of life, was excellent. As close relatives concerned for her welfare, we could not have asked for more consideration, compassion, and involvement than that provided by all members of the team.
It is extremely comforting to

know that my mother's final days were spent in such a caring environment.

Reply from Lorraine Shannon, Business Development Manager at Manor House Nursing Home

Thank you for taking the time to leave a review at what must be a very difficult time for you and your family. It was a privilege to care for your mother at such a crucial stage of her life and we are so pleased to hear that the care and support from the team brought you such comfort.

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Review from D H (Son of Resident) published on 22 February 2024 Submitted via Postal Card • Report

Overall Experience

My dad was a resident for 16 months and during this time he felt secure, happy and well cared for. The staff are this home's biggest asset. They are caring, and considerate and we were happy when leaving Dad in their care. The nursing staff could not do enough for Dad in his final days and for this,

we are eternally grateful. I would certainly recommend this home to anyone.

Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home

Thank you for taking the time to write this feedback for us. We as a team are incredibly touched by your kind words and grateful that the hard work our team deliver is recognised by our residents' loved ones. We will share your lovely words with our team.

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Review from Anna P (Daughter of Resident) published on 25 September 2023 Submitted via Postal Card • Report

Overall Experience

Thank you all so much for the care and support you gave my 88-year-old mom over the past months. I am eternally grateful for your help through this extremely tough time.
The atmosphere of the home was friendly and relaxed and very clean. I would have no hesitation in recommending to anyone.

Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home

Thank you for taking the time to write this review. Our team, as you know, cares very much for everyone who comes to live here and their families who we get to know, so we're really grateful you took the time to write this feedback for us and will share this with the team.

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Review from Colin W (Son of Resident) published on 10 July 2023 Submitted via Postal Card • Report

Overall Experience

We thank that the nursing team are excellent in what they do, sometimes they go above and beyond, especially more senior staff members who we can go to if we have a question about care.

Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home

Thank you for taking the time to write this review. We're glad you feel you can come to us if you have a question; we are always here to help support you and answer any questions you may have.

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Review from G M (Brother-in-law of Resident) published on 3 July 2023 Submitted via Postal Card • Report

Overall Experience

Always found the home welcoming, very clean and the staff very, very nice. Always welcomed and offered a drink. Very lovely home.

Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home

Thank you for your kind words, it means everything to us to receive such lovely feedback.

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Review from Peter K (Brother of Resident) published on 3 July 2023 Submitted via Website • Report

Overall Experience

This is an excellent nursing home.
Staff are well trained and show great care in helping my sister who is living with early-onset dementia.
The room she has is perfect for her needs. The rooms are kept clean by a daily cleaner. The food is of a very high standard and served to the residents by

the team of nurses.
I particularly like the way that the home is able to deal with the different needs of residents providing them with a variety of activities and social engagements. The gardens are really impressive and are landscaped by the gardener so that residents are able to appreciate them.
Car parking is easy and visiting is unrestricted so it is easy to 'drop in' to do a quick visit.

Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home

Thank you for writing this review. The team all take great pride in everything we do and we’ll ensure they see your kind words. Hopefully, we’ll continue to have a glorious summer and make the most of the gardens.

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Review from Cath K (Sister of Resident) published on 3 July 2023 Submitted via Website • Report

Overall Experience

Our sister has been in the Manor House since the beginning of March 2023. She was given a warm welcome by the staff, and I visited her every day for the two weeks I was in the country, so got to see most of the staff, plus I was going in randomly. Every encounter I had with the staff was warm and

responsive, they obviously spent a lot of time with my sister, chatting and reassuring her as she adjusted to a new place. My sister clearly likes her care team and feels safe with them. I call most days and often talk with a staff member as well as my sister, I appreciate their input. I love the presence on FB, thanks to the activities team, it gives me some idea of the day, plus is a useful conversational prompt when I talk with her.

Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home

Thank you for taking the time to write this review, it’s lovely to hear you think your sister likes her care team, we are very fond of her too!

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Review from Geoff H (Husband of Resident) published on 3 July 2023 Submitted via Postal Card • Report

Overall Experience

From the first day my wife was admitted the support from all the staff was superb. She receives the best possible service. Every member of staff is so supportive of my wife and myself and has helped both of us to adjust.

Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home

Thank you for writing this review for us. We’re really pleased you feel like we have helped you both to adjust - we understand the move into a nursing home is a big change and we’re always here for both our residents and their families.

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Review from A L (Daughter of Resident) published on 14 June 2023 Submitted via Website • Report

Overall Experience

Dad became a Manor House resident in mid-March 2023. We were very uneasy about placing him in a nursing home but his medical needs meant we had no choice. From the moment we walked through the door we felt much more at ease; the smell of the lunch was delicious, the place was clean and the staff were

very welcoming and informative.
However, it is the care from the staff that we were most impressed with. Dad had advanced Parkinson's and struggled with all oral intake, and with any kind of movement but he was very well cared for both emotionally and physically, and he was treated with dignity and respect.
In his final week, we knew he would pass away soon and during this time the staff were not only very attentive towards Dad but also caring and supportive to us as a family.
When we commenced the process of seeking a nursing home for Dad, there were many factors for us to consider but the quality of care and support was top of the list and Manor House Nursing Home delivered! Thank you!

Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home

Thank you for taking the time to write this review. We understand it is not an easy decision to place someone you love so dearly into a nursing home and we're really pleased you felt your dad was well cared for. We will pass on your comments to the team who cared for your dad. Our team, as you know, cares very much for everyone who comes to live here and their families who we get to know, so we're really grateful you took the time to write this feedback for us.

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Review from D H (Daughter of Resident) published on 7 February 2023 Submitted via Postal Card • Report

Overall Experience

All staff are very polite, helpful and it is clear that they care. Certain rooms could do with some TLC. Holes in walls filled in and coat of paint.
Overall experience is excellent.

Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home

Thank you for taking the time to write this review. We pride ourselves in having a team who care deeply about everyone who lives here. We'd like to address your comment on the TLC, we have a maintenance team who work every day to maintain high standards around the home and a re-decorating programme to ensure any areas that need attention are addressed swiftly, but thank you for the message as we really value feedback and we'll be sure to look into this.

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Review from Sally F (Niece of Resident) published on 14 July 2022 Submitted via Website • Report

Overall Experience

My uncle is in the Manor House Nursing home in Stafford. He has old age Dementia but is still the lovely man he always was. He celebrated his 90th birthday on Friday 1st July 2022. The help given to my uncle by the Manor House staff I can’t praise enough. On the occasion of his 90th birthday, the catering

staff gave me all the help I needed to put on a small party to celebrate with his wife and a few close friends. They went above and beyond their call of duty to supply a beautifully presented buffet with everything we needed at hand to have a lovely afternoon celebration. Thank you to all the staff at the Manor House for the superb way in which my uncle is looked after and for making his birthday buffet such a success. Special thanks to his carer who couldn’t be there that day, as he was not feeling well. We missed you.

Reply from Jayne Wood, Director of Nursing at Manor House Nursing Home

Thank you for this lovely note. We are very fond of your uncle and were delighted to be able to help you put on the party. We know how important occasions like this are to families and are always happy to help in any way we can. We'll pass on your message to everyone involved and his carer.

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Review from G C (Sister of Resident) published on 8 June 2022 Submitted via Website • Report

Overall Experience

Our brother was only at the home for 8 days before he passed away but our family saw a dramatic improvement in him. He was happy, joking and eating all of which he didn't do before he went into Manor House Nursing Home. The staff were all friendly, professional and helpful and they all seemed to love

our brother's character. Thank you all for the great care and respect you gave to our brother during his last days with us. You made his last days pleasurable having given him a little independence and a warm friendly caring place to lay his weary head for the last time. Thank you all.

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Review from Jayne A (Daughter of Resident) published on 26 April 2022 Submitted via Website • Report

Overall Experience

Mom came to Manor House Nursing Home for her end of life, so was only there for a few days. Whilst the home is looking a little tired, the decor was not our first priority. Mom had been in hospital for 8-weeks, and we were desperate to get her out to give her some peace and quiet in her final days,

and that’s exactly what she got. The home was clean, lovely and warm. I can’t comment on the food as I have said Mom was in here for her end of life. All of the staff were amazing, from keeping her respect and dignity to just being lovely to her and us. Our family will never be able to thank you enough; you're amazing.

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Review from Steve B (Son of Resident) published on 25 April 2022 Submitted via Website • Report

Overall Experience

I’m not one who takes the time to write reviews, however, after the amazing care my mother received at Manor House then I have to.
As a family, our greatest fear was that our beloved mother would have to spend part of her life in a nursing home, however, after a fall and worsening health in hospital

she was transferred to Manor House.
From the first second, our mother was treated with care and compassion and that was also how we felt. In a few short days, the staff became people we could talk to and shared their experiences with us.
Every staff member should be congratulated for really caring and not treating our mother as yet another resident or just another day at work for them.
Special thanks to all the staff.
The way they cared for Mother in her last few days and the way they handled Mother's passing and the family will stay with us.
Thank you for all you did.

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Review from M F (Son of Resident) published on 16 September 2021 Submitted via Postal Card • Report

Overall Experience

Very good, all round care home.

Reply from Jodie McVay, Responsible Individual & Managing Director at Manor House Nursing Home

Thank you for taking the time to send in this review - we always endeavour to provide the best possible care and for you to leave this review means everything to us.

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Review from G H (Son-in-law of Resident) published on 16 September 2021 Submitted via Postal Card • Report

Overall Experience

The staff put on an excellent party, thank you.

Reply from Jayne Wood, Director of Nursing & Registered Manager at Manor House Nursing Home

Thanks for writing this review - and thank you for reaching out to us to ask to arrange the party! It was so lovely, and indeed very emotional to see your family together. We'll always do everything we can to accommodate people's requests and are so pleased we were able to do this for you. All the very best and we hope to see you soon.