






The Manor House has 125 beds and is made up of three purpose-built units, each designed to meet the unique needs of its residents.
The Village is a newly built facility, specifically designed for adults living with dementia. The Village offers a pathway from residential dementia to advanced dementia nursing care including distressed (challenging) behaviours.
CDL is made up of three separate units namely Coppenhall, Dunston and Levedale, and CDL is designed...
Care Provided by Manor House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 125 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
All fees are subject to a detailed assessment of need which will determine the actual fee and excludes any FNC agreed.
Contact Manor House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Willinbrook
- Private Owned
Person in charge
- Simon Dixey(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (117)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (95)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Visitors welcome to visit Manor House Nursing Home at any time. Please sign the visitors book on arrival and record the time of leaving when exiting the building. Please adhere to any notices or information given by staff, for the safety of residents and/or visitors.
Parking
- Free parking on site. Disabled parking bays are identified by signage in the main car park and the car park for the Mental Health Unit.
Manor House Nursing Home Reviews (65)
Manor House Nursing Home has a Review Score of 9.8 (9.792) out of 10, based on 24 reviews in the last 2 years.
Over all time Manor House Nursing Home has 65 reviews.
I would and will recommend the Manor House in a heartbeat to anyone who is looking for a caring professional and compassionate team to lock after their loved ones in later life.
Thank you once again for your help and unfaltering support.
Thank you for taking the time to leave such a positive and wonderful review. We are so pleased that we were able to help and support at such a difficult time for everyone. The team will be extremely proud to have received such kind words.
My mum is very happy with the place, the care and the way she has been treated. If in need for future care she would come back.
Thank you so much for your kind words and for taking the time to leave a 5 star review. We're delighted to hear that your mum was happy and felt well treated by our team. It truly means a lot to us to know that she felt safe and supported. Should she ever need care again in the future, we would be honoured to welcome her back.
Thank you for everything you family did for Dad and the whole your kindness will always be remembered.
Thank you so much for taking the time to share your lovely feedback. It means the world to us that we could be of help to your Dad and family during such a tough time.We're absolutely honoured that you put your trust in us to care for him after such a difficult experience. It warms our hearts to...
It is extremely comforting to know that my mother's final days were spent in such a caring environment.
Thank you for taking the time to leave a review at what must be a very difficult time for you and your family. It was a privilege to care for your mother at such a crucial stage of her life and we are so pleased to hear that the care and support from the team brought you such comfort.
My dad was a resident for 16 months and during this time he felt secure, happy and well cared for. The staff are this home's biggest asset. They are caring, and considerate and we were happy when leaving Dad in their care. The nursing staff could not do enough for Dad in his final days and for this, we are eternally grateful. I would certainly recommend this home to anyone.
Thank you for taking the time to write this feedback for us. We as a team are incredibly touched by your kind words and grateful that the hard work our team deliver is recognised by our residents' loved ones. We will share your lovely words with our team.
The atmosphere of the home was friendly and relaxed and very clean. I would have no hesitation in recommending to anyone.
Thank you for taking the time to write this review. Our team, as you know, cares very much for everyone who comes to live here and their families who we get to know, so we're really grateful you took the time to write this feedback for us and will share this with the team.
We thank that the nursing team are excellent in what they do, sometimes they go above and beyond, especially more senior staff members who we can go to if we have a question about care.
Thank you for taking the time to write this review. We're glad you feel you can come to us if you have a question; we are always here to help support you and answer any questions you may have.
Always found the home welcoming, very clean and the staff very, very nice. Always welcomed and offered a drink. Very lovely home.
Thank you for your kind words, it means everything to us to receive such lovely feedback.
Our sister has been in the Manor House since the beginning of March 2023. She was given a warm welcome by the staff, and I visited her every day for the two weeks I was in the country, so got to see most of the staff, plus I was going in randomly. Every encounter I had with the staff was warm and responsive, they obviously spent a lot of time with my sister, chatting and reassuring her as she adjusted to a new place. My sister clearly likes her care team and feels safe with them. I call most days and often talk with a staff member as well as my sister, I appreciate their input. I love the presence on FB, thanks to the activities team, it gives me some idea of the day, plus is a useful conversational prompt when I talk with her.
Thank you for taking the time to write this review, it’s lovely to hear you think your sister likes her care team, we are very fond of her too!
From the first day my wife was admitted the support from all the staff was superb. She receives the best possible service. Every member of staff is so supportive of my wife and myself and has helped both of us to adjust.
Thank you for writing this review for us. We’re really pleased you feel like we have helped you both to adjust - we understand the move into a nursing home is a big change and we’re always here for both our residents and their families.
However, it is the care from the staff that we were most impressed with. Dad had advanced Parkinson's and struggled with all oral intake, and with any kind of movement but he was very well cared for both emotionally and physically, and he was treated with dignity and respect.
In his final week, we knew he would pass away soon and during this time the staff were not only very attentive towards Dad but also caring and supportive to us as a family.
When we commenced the process of seeking a nursing home for Dad, there were many factors for us to consider but the quality of care and support was top of the list and Manor House Nursing Home delivered! Thank you!
Thank you for taking the time to write this review. We understand it is not an easy decision to place someone you love so dearly into a nursing home and we're really pleased you felt your dad was well cared for. We will pass on your comments to the team who cared for your dad. Our team, as you...
Overall experience is excellent.
Thank you for taking the time to write this review. We pride ourselves in having a team who care deeply about everyone who lives here. We'd like to address your comment on the TLC, we have a maintenance team who work every day to maintain high standards around the home and a re-decorating programme...
My uncle is in the Manor House Nursing home in Stafford. He has old age Dementia but is still the lovely man he always was. He celebrated his 90th birthday on Friday 1st July 2022. The help given to my uncle by the Manor House staff I can’t praise enough. On the occasion of his 90th birthday, the catering staff gave me all the help I needed to put on a small party to celebrate with his wife and a few close friends. They went above and beyond their call of duty to supply a beautifully presented buffet with everything we needed at hand to have a lovely afternoon celebration. Thank you to all the staff at the Manor House for the superb way in which my uncle is looked after and for making his birthday buffet such a success. Special thanks to his carer who couldn’t be there that day, as he was not feeling well. We missed you.
Thank you for this lovely note. We are very fond of your uncle and were delighted to be able to help you put on the party. We know how important occasions like this are to families and are always happy to help in any way we can. We'll pass on your message to everyone involved and his carer.
Our brother was only at the home for 8 days before he passed away but our family saw a dramatic improvement in him. He was happy, joking and eating all of which he didn't do before he went into Manor House Nursing Home. The staff were all friendly, professional and helpful and they all seemed to love our brother's character. Thank you all for the great care and respect you gave to our brother during his last days with us. You made his last days pleasurable having given him a little independence and a warm friendly caring place to lay his weary head for the last time. Thank you all.
Mom came to Manor House Nursing Home for her end of life, so was only there for a few days. Whilst the home is looking a little tired, the decor was not our first priority. Mom had been in hospital for 8-weeks, and we were desperate to get her out to give her some peace and quiet in her final days, and that’s exactly what she got. The home was clean, lovely and warm. I can’t comment on the food as I have said Mom was in here for her end of life. All of the staff were amazing, from keeping her respect and dignity to just being lovely to her and us. Our family will never be able to thank you enough; you're amazing.
As a family, our greatest fear was that our beloved mother would have to spend part of her life in a nursing home, however, after a fall and worsening health in hospital she was transferred to Manor House.
From the first second, our mother was treated with care and compassion and that was also how we felt. In a few short days, the staff became people we could talk to and shared their experiences with us.
Every staff member should be congratulated for really caring and not treating our mother as yet another resident or just another day at work for them.
Special thanks to all the staff.
The way they cared for Mother in her last few days and the way they handled Mother's passing and the family will stay with us.
Thank you for all you did.
Very good, all round care home.
Thank you for taking the time to send in this review - we always endeavour to provide the best possible care and for you to leave this review means everything to us.
The staff put on an excellent party, thank you.
Thanks for writing this review - and thank you for reaching out to us to ask to arrange the party! It was so lovely, and indeed very emotional to see your family together. We'll always do everything we can to accommodate people's requests and are so pleased we were able to do this for you. All the very best and we hope to see you soon.
My father has been at the Manor for several years and has never complained. He is treated as an individual, and staff have catered to his personal and care needs. When I have visited, I have been treated well, and the staff are always welcoming and courteous. I have particularly noticed the high standards of hygiene and cleanliness. Although it has been an exceptionally challenging time, I have always had confidence with the home.
Thank you ever so much for taking the time to write this review for us. Feedback like this means everything to the team - we're all very fond of your father. Ensuring people are treated as individuals and offering the very best care we possibly can is at the core of everything we do - and you are...
Professional service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 April 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
15 Bed Vacancies
Posted: 17 July 2026Nursing, dementia and mental health vacancies. Please contact the home directly to discuss your enquiry.
News (49) & Events (0)
- 11 Dec 2025
Recently at Manor House… we’ve been mixing things up. The residents have enjoyed a fun-filled week with two very different (but equally brilliant!) activities - baking and cheerleading! Baking Session:...
- 11 Dec 2025
Recently at Manor House, we were delighted to welcome Simply Shetland Ponies, who brought along the adorable Tinkerbell and Tallulah to meet the residents. These gentle little ponies brought so...
- 21 Oct 2025
Residents at Manor House have been getting into the autumn spirit with a fun and creative activity, pumpkin vase centrepiece making! Everyone enjoyed designing their own beautiful displays, combining seasonal...
There are no upcoming events for Manor House Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Manor House Nursing Home.
Meet the Team (21)

Hello, I’m Simon, a qualified nurse with over two decades of experience across health and social care, including learning disabilities, mental health, and dementia care. As a dedicated Home Manager, I’m passionate about leading teams, driving service improvements, and ensuring every individual receives care that is person-centred, safe, and delivered with compassion.
Outside of work, I’m a proud father to four daughters and share my home with three energetic pugs—Boe, Bear and Betty—who certainly keep life interesting. You’ll often find me with my family cheering on Stafford Rangers, travelling home and away to support the team. I’d like to think I have an approachable nature, a good sense of humour, and a strong commitment to making a difference in the lives of others.

My name is Jennie I have been in post as Deputy Manager at The Manor House since July 2025. I thoroughly enjoy working as part of our community with our residents, diverse nursing team and caring and friendly staff.
I qualified as an RNLD in 2016, after studying at Keele University. I was attracted to nursing because I have always enjoyed caring for and nurturing others, building connections and making a positive contribution to others' lives, and have a strong desire to make a difference.
Before qualifying, I worked for a number of years as a health care support worker for people with learning disabilities and older adults with dementia. When I qualified, I worked as a community nurse within the Community Mental Health Team, before working in nursing homes.
I initially began working in a nursing home setting after being drawn to providing long-term care to people, getting to know them for who they are as individuals, and developing lasting therapeutic relationships. I particularly enjoy supporting people at the end of their lives and providing palliative care.
After 4 years as a staff nurse, I began working as a clinical lead for a further 4 years, ensuring that high standards of nursing care and clinical practice were maintained within the home. I have worked in nursing homes for the last 8 years.
In my spare time, I love spending quality time with my 3 children, baking (and eating!) cakes, spending time outdoors and eating out

Bertha is one of our Unit Managers and a Registered Nurse.

Susan ensures that all areas of administration and finance run smoothly at Manor House.

I'm Jemma, and I am the administrator at Manor House. I have worked at Manor House since March 2023, and I am responsible for all elements of admin.

I am Maisie, and I joined the team at Manor House in October 2025.
I am the face of the home and the first person you will see on arrival in reception at the General unit.
I enjoy greeting people with a smile and being able to help where I can in my role as a receptionist.

I'm Daniel, and I have worked as a Registered General Nurse at Manor House since September 2023.

I am Emmanuel, and I have worked at Manor House since December 2022 as a registered general nurse.

My name is Nqobizitha (known as Q) and I have worked at Manor House since June 2023.

Diane began her journey at Manor House as Healthcare Assistants with a wealth of knowledge and experience, she is now a Nursing Assistant

I am Sarah, and I have working at Manor House since August 2020 as a Nursing Assistant.
I am enrolled to complete a nursing degree in September 2026, which I will do alongside my role at Manor House.

I'm Cherelle, and I have worked at Manor House since March 2018, and I am now a Senior Healthcare Assistant.

I am Ernest, and I have worked at Manor House since July 2023 as a Health Care Assistant.

I'm Megan, and I joined the Manor House team in October 2025 as a Healthcare Assistant.

I'm Oluwadotun, and I joined the team at Manor House in February 2024 as a Healthcare Assistant.

Sophie has worked at the The Manor House for over 25 years, along with her incredible team she organises daily activities and a calendar of events.

I work at Manor House in the maintenance team. I have been at Manor since August 2022 and really enjoy keeping the home well-maintained for our residents to live in a fully functioning home.

I am Stacey and work as Head Housekeeper at Manor House.
I have worked in the housekeeping team since February 2016.
I take pride in ensuring the home is clean, tidy and welcoming for both our residents and visitors alike.

I'm Dawn and I joined the team at Manor House in April 2023 as a domestic assistant.

I'm Marilyn, and I work at Manor House as a Laundry Assistant within the Laundry team.
I have worked at Manor House since June 2020.

I am Sonia, and I am one of the activity coordinators. There are a team of us who support with activities in the home and integrating the community into the home.
We enjoy local school visits, religious leaders, entertainers, visiting animals and much more.I have worked at Manor House since April 2022, and I love seeing a resident engage with an activity and get something from it.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor House Nursing Home to verify any information. View our terms and conditions. Manor House Nursing Home has an Enhanced Service -more info.