Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Nightingale Group Healthcare at Trentham Care Centre

stars
stars 16 October 2019
I have always found the staff have responded quickly to requests; answered any questions fully and have communicated quickly and clearly. The room is clean and bright and there are no odours in the room or general shared areas. The food is plentiful although the residents are on a pureed diet. The
personal needs of the residents are handled with care and consideration.
Review from P B (Sister of Resident/Service User)
stars
stars 02 October 2019
My husband has been a resident in Garden View (Nightingale Group Healthcare) since May 2018. He has received the most wonderful caring and loving care since then. Although at times he can be difficult and aggressive, the staff always treat him with kindness and respect. I could not cope without
them, they are fantastic. I would like to add my thanks, for the care and kindness they show to me. Thank you.
Review from J L (Wife of Resident/Service User)