Submit a Review for Spencer Grove Care Home
Springwood Gardens, Belper, DE56 1RT
View full details of Spencer Grove Care HomeLatest Reviews for Spencer Grove Care Home
23 January 2026
My mum has recently moved in to Spenser Grove for a rest bite period due her Dementia worsening and starting to wander outside at night. The staff have really looked after her, helping her settle in, making her feel welcome and encouraging her to get involved with the regular activity's on offer.
The rooms & facility's are excellent, very clean & tidy. Mum has now settled in & we're in the process of hopefully making this her new home. Staff are well trained and very kind/patient when looking after residents. The food is very good with choices at every meal. My mum is now safe and happy again, which is great to see.
23 January 2026
Excellent overall care, staff are empathetic with residents needs. Management are always available to discuss care plans, respite stays and day care if warranted.
Day care is also available, which helps myself as a carer to plan for the week ahead. Day residents are always made welcome when
visiting.
Security at the home is excellent and visitors have to sign in and out electronically and wear an identification badge when visiting.
20 January 2026
Our mum is 91 and moved into Spencer Grove in December, after a spell of uncharacteristic illness. She has settled so well, beyond her (and our) expectations. All the staff and carers have the residents welfare and happiness as their utmost priority. There is a comprehensive programme of
entertainment and the Montesorri-led activities are well structured. Our mum is happy there - what more could we ask for?
19 January 2026
The team provide exceptional care, facilities and entertainment. Mum has only been a resident for 2 months, but has settled in really well, thanks to the induction and attention she has received. We have great confidence in the experience Mum is receiving and grateful that the transition from
independent living to residential care has been managed well by the management and staff. Mums health and mobility has improved and she seems far more social than living on her own. Great job Team Spencer Grove and thank you.
21 October 2025
All staff nurses, carers, cleaners, catering and management have been excellent. There are activities and help with any requirement or special needs. Peace of mind knowing my wife is being well looked after in a clean warm environment.
08 October 2025
The home is clean and comfortable.
The staff are extremely patient, attentive, polite, competent, compassionate and caring..
There are activities for the residents if they can participate.
The meals are good, and residents have more than one option.
Residents are in a safe environment,
which gives peace of mind.
07 October 2025
My Father has had to move down on to the nursing floor due to his needs. I was apporached with care and asked about my thoughts. They gave me all the information I needed and told me that I did not need to be there to help move his things etc, they would be able to do all of this for him. They
showed me two rooms and after seeing them and a chat about them it was clear which was the best room to meet his needs.
After they had moved him, they had found some items that they thought to be special, they had kept safe untill I vistited him next time. I was very greatful for this as they were some picutres that my father had drawn and i will treatsure them.
The staff are always friendly and show care and compasion.
07 October 2025
My mother has been a resident for nearly two years and is very happy to be here. We can see on every visit the care and dedication that all staff show to make every resident day the best it can be. As a family we just want mum to be happy and well cared for and we have the peace of mind that she is
well looked after. Thank you all.
07 October 2025
Mum has been in the care of Spencer Grove since January 2023 when she was admitted on End of Life Care. From that day to this her life has improved immeasurably. Though she was well cared for at home, I could only be there for a certain number of hours and she didn't want it to be otherwise, but
when she became poorly it was clear we couldn't cope between us. Mum chose Spencer Grove as her new home as they had also cared for my Dad at the end of his life, so she is where she wants to be and completely content. This is something she wants everyone who visits to know. She has friends, she has a cosy room, she is waited on for all her needs and now when I visit, we have quality time together, instead of me doing all manner of necessary chores, so it benefits us both. The Spencer Grove Team, across the board, are so caring and kind that Mum feels she is at the heart of a new family who cherish and care for her throughout each day.
07 October 2025
I am very happy with all aspects of the care provided by Spencer Grove.
My mother is extremely well cared for by all the staff, they treat her with dignity, care and compassion.
Her health and wellbeing is closely monitored by the staff and nursing team, and well supported by the local GP
practice.
Spencer Grove offers many and varied activities that mum loves to join in.
Being at Spencer Grove has given her a new lease of life, she is happy, has made many friends (both residents and staff), no longer feels lonely and feels safe and secure in her new 'home'.
07 October 2025
My father in law has been at Spencer Grove Care Home for over a year, the staff have been extremely flexible and supportive with transitioning him into a day care environment. I am very pleased with the level of care that they are providing him.
07 October 2025
I cannot thank the staff enough for their care of Jill. After a recent illness, with careful treatment and assistance she has recovered and is now relatively stable.
As her needs changed, things were constantly assessed and altered to give her the best care.
The fact that there is both residential
and nursing at the same facility gives you the options you need as the persons health changes over time.
There are even staff dedicated to the well-being of the mind. Keeping residents active with games, crafts, quizzes, as well as regular entertainers and other events.
The staff and facility are absolutely outstanding.
07 October 2025
We are so pleased and relieved our Mum is a part of the Spencer Grove family. She was reluctant to give up her own home but has absolutely thrived in this warm caring environment. Both her and our needs are met with professionalism and compassion; staff are always helpful with a friendly word and
cheerful smile. The leadership is exceptional. Thank you.
06 October 2025
My review is based on my overall experience since my father has been a resident at Spencer Grove.
On visiting unannounced I have been very satisfied with security and impressed with the welcome I have received.
My observations of the overall care of my father by the staff has always been
respectfull , person centred and meets his needs with his autonomy taken into consideration.
The care plans and daily diary of care recieved by my father are always upto date and reviewed regularly.
I am always alerted if a fall has occurred or with any concerns.
The meals are good and varied with a menu to suit all residents needs.
What is reassuring is that if my father is not ready to eat at usual times staff re offer food later.
There are many different activities available and my father is encouraged to take part.
There is an understanding of my fathers complex needs which are many and varied.
I'm unable to visit regularly so I can rest assured that my father is in competent hands.
29 September 2025
Lovely, kind, caring, staff who have really tried to help my mum settle in even though she has struggled. They have gone to great lengths to make her feel at home. The home is immaculate and looks more like a hotel than a care facility. The activities are always fun, varied and the residents are
encouraged to join in. The live music acts they have visiting really boosts the morale of the residents. Lots of smiles and most importantly laughter.
26 September 2025
Mum has been in the home since March and has settled well. Obviously leaving your own home and independence is hard, however the staff have been wonderful with this transition and made it as easy as it can be for us all.
24 September 2025
Spencer Grove is an excellent home for my mother. The staff are very caring and committed to helping the residents. The many activities are varied, interesting and stimulating. Mum really appreciates having everything done for her; not having to worry about household maintenance, shopping,
cleaning, cooking, laundry, etc and she says the food is really good. And for me, I have peace of mind that mum is being well cared for and has help on hand if needed.
23 September 2025
My mum has lived at Spencer Grove for around 18 months after a big decline in her health meant it wasn't safe for her to live on her own. Right from the first moment we went through the doors we knew it would be the right place for her.
The staff really are miracle workers. They've helped Mum get
back to a physical level we didn't think possible as a family, she's so happy and settled, she's safe and so well looked after, and she's made genuine friendships with some of the other residents too.
With me not living nearby it's so reassuring for me to know that Mum is in such a great place. And with great people, I should add - the staff are just fantastic. They are brilliant with the residents, and also their families; they've always got time to discuss any thoughts or concerns. Nothing is too much trouble for them.
Spencer Grove isn't just a care home - it's a home for those who live there, and somewhere you can look forward to visiting.
If I could give higher ratings I would do.
23 September 2025
From day one when my father became a resident all the staff have been friendly, courteous and helpful. My Father is very happy here. He likes the activities, especially bingo and the quizzes and also enjoys the exercises. His room is comfy and he never has any complaints about the food or staff
23 September 2025
Well we're do we start first of all? It should be a 10 star rating. The staff is outstanding very polite very pleasant to talk to nothing is too much trouble. you can't put it down to one person it is a team effort a lot of behind the same people you don't see but they do a very very good job. I
can't read this place. I lay enough.
Latest Reviews for Spencer Grove Care Home
23 January 2026
My mum has recently moved in to Spenser Grove for a rest bite period due her Dementia worsening and starting to wander outside at night. The staff have really looked after her, helping her settle in, making her feel welcome and encouraging her to get involved with the regular activity's on offer.
The rooms & facility's are excellent, very clean & tidy. Mum has now settled in & we're in the process of hopefully making this her new home. Staff are well trained and very kind/patient when looking after residents. The food is very good with choices at every meal. My mum is now safe and happy again, which is great to see.
23 January 2026
Excellent overall care, staff are empathetic with residents needs. Management are always available to discuss care plans, respite stays and day care if warranted.
Day care is also available, which helps myself as a carer to plan for the week ahead. Day residents are always made welcome when
visiting.
Security at the home is excellent and visitors have to sign in and out electronically and wear an identification badge when visiting.
20 January 2026
Our mum is 91 and moved into Spencer Grove in December, after a spell of uncharacteristic illness. She has settled so well, beyond her (and our) expectations. All the staff and carers have the residents welfare and happiness as their utmost priority. There is a comprehensive programme of
entertainment and the Montesorri-led activities are well structured. Our mum is happy there - what more could we ask for?
19 January 2026
The team provide exceptional care, facilities and entertainment. Mum has only been a resident for 2 months, but has settled in really well, thanks to the induction and attention she has received. We have great confidence in the experience Mum is receiving and grateful that the transition from
independent living to residential care has been managed well by the management and staff. Mums health and mobility has improved and she seems far more social than living on her own. Great job Team Spencer Grove and thank you.
21 October 2025
All staff nurses, carers, cleaners, catering and management have been excellent. There are activities and help with any requirement or special needs. Peace of mind knowing my wife is being well looked after in a clean warm environment.
08 October 2025
The home is clean and comfortable.
The staff are extremely patient, attentive, polite, competent, compassionate and caring..
There are activities for the residents if they can participate.
The meals are good, and residents have more than one option.
Residents are in a safe environment,
which gives peace of mind.
07 October 2025
My Father has had to move down on to the nursing floor due to his needs. I was apporached with care and asked about my thoughts. They gave me all the information I needed and told me that I did not need to be there to help move his things etc, they would be able to do all of this for him. They
showed me two rooms and after seeing them and a chat about them it was clear which was the best room to meet his needs.
After they had moved him, they had found some items that they thought to be special, they had kept safe untill I vistited him next time. I was very greatful for this as they were some picutres that my father had drawn and i will treatsure them.
The staff are always friendly and show care and compasion.
07 October 2025
My mother has been a resident for nearly two years and is very happy to be here. We can see on every visit the care and dedication that all staff show to make every resident day the best it can be. As a family we just want mum to be happy and well cared for and we have the peace of mind that she is
well looked after. Thank you all.
07 October 2025
Mum has been in the care of Spencer Grove since January 2023 when she was admitted on End of Life Care. From that day to this her life has improved immeasurably. Though she was well cared for at home, I could only be there for a certain number of hours and she didn't want it to be otherwise, but
when she became poorly it was clear we couldn't cope between us. Mum chose Spencer Grove as her new home as they had also cared for my Dad at the end of his life, so she is where she wants to be and completely content. This is something she wants everyone who visits to know. She has friends, she has a cosy room, she is waited on for all her needs and now when I visit, we have quality time together, instead of me doing all manner of necessary chores, so it benefits us both. The Spencer Grove Team, across the board, are so caring and kind that Mum feels she is at the heart of a new family who cherish and care for her throughout each day.
07 October 2025
I am very happy with all aspects of the care provided by Spencer Grove.
My mother is extremely well cared for by all the staff, they treat her with dignity, care and compassion.
Her health and wellbeing is closely monitored by the staff and nursing team, and well supported by the local GP
practice.
Spencer Grove offers many and varied activities that mum loves to join in.
Being at Spencer Grove has given her a new lease of life, she is happy, has made many friends (both residents and staff), no longer feels lonely and feels safe and secure in her new 'home'.
07 October 2025
My father in law has been at Spencer Grove Care Home for over a year, the staff have been extremely flexible and supportive with transitioning him into a day care environment. I am very pleased with the level of care that they are providing him.
07 October 2025
I cannot thank the staff enough for their care of Jill. After a recent illness, with careful treatment and assistance she has recovered and is now relatively stable.
As her needs changed, things were constantly assessed and altered to give her the best care.
The fact that there is both residential
and nursing at the same facility gives you the options you need as the persons health changes over time.
There are even staff dedicated to the well-being of the mind. Keeping residents active with games, crafts, quizzes, as well as regular entertainers and other events.
The staff and facility are absolutely outstanding.
07 October 2025
We are so pleased and relieved our Mum is a part of the Spencer Grove family. She was reluctant to give up her own home but has absolutely thrived in this warm caring environment. Both her and our needs are met with professionalism and compassion; staff are always helpful with a friendly word and
cheerful smile. The leadership is exceptional. Thank you.
06 October 2025
My review is based on my overall experience since my father has been a resident at Spencer Grove.
On visiting unannounced I have been very satisfied with security and impressed with the welcome I have received.
My observations of the overall care of my father by the staff has always been
respectfull , person centred and meets his needs with his autonomy taken into consideration.
The care plans and daily diary of care recieved by my father are always upto date and reviewed regularly.
I am always alerted if a fall has occurred or with any concerns.
The meals are good and varied with a menu to suit all residents needs.
What is reassuring is that if my father is not ready to eat at usual times staff re offer food later.
There are many different activities available and my father is encouraged to take part.
There is an understanding of my fathers complex needs which are many and varied.
I'm unable to visit regularly so I can rest assured that my father is in competent hands.
29 September 2025
Lovely, kind, caring, staff who have really tried to help my mum settle in even though she has struggled. They have gone to great lengths to make her feel at home. The home is immaculate and looks more like a hotel than a care facility. The activities are always fun, varied and the residents are
encouraged to join in. The live music acts they have visiting really boosts the morale of the residents. Lots of smiles and most importantly laughter.
26 September 2025
Mum has been in the home since March and has settled well. Obviously leaving your own home and independence is hard, however the staff have been wonderful with this transition and made it as easy as it can be for us all.
24 September 2025
Spencer Grove is an excellent home for my mother. The staff are very caring and committed to helping the residents. The many activities are varied, interesting and stimulating. Mum really appreciates having everything done for her; not having to worry about household maintenance, shopping,
cleaning, cooking, laundry, etc and she says the food is really good. And for me, I have peace of mind that mum is being well cared for and has help on hand if needed.
23 September 2025
My mum has lived at Spencer Grove for around 18 months after a big decline in her health meant it wasn't safe for her to live on her own. Right from the first moment we went through the doors we knew it would be the right place for her.
The staff really are miracle workers. They've helped Mum get
back to a physical level we didn't think possible as a family, she's so happy and settled, she's safe and so well looked after, and she's made genuine friendships with some of the other residents too.
With me not living nearby it's so reassuring for me to know that Mum is in such a great place. And with great people, I should add - the staff are just fantastic. They are brilliant with the residents, and also their families; they've always got time to discuss any thoughts or concerns. Nothing is too much trouble for them.
Spencer Grove isn't just a care home - it's a home for those who live there, and somewhere you can look forward to visiting.
If I could give higher ratings I would do.
23 September 2025
From day one when my father became a resident all the staff have been friendly, courteous and helpful. My Father is very happy here. He likes the activities, especially bingo and the quizzes and also enjoys the exercises. His room is comfy and he never has any complaints about the food or staff
23 September 2025
Well we're do we start first of all? It should be a 10 star rating. The staff is outstanding very polite very pleasant to talk to nothing is too much trouble. you can't put it down to one person it is a team effort a lot of behind the same people you don't see but they do a very very good job. I
can't read this place. I lay enough.