Spencer Grove Care Home

Springwood Gardens, Belper DE56 1RT
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10 109 Reviews
  • Spencer Grove Care Home, Belper
Spencer Grove has recently been rated ‘Outstanding’ by CQC – February 2020. The home provides unique facilities with the very best in comfort and care in a stimulating environment. Spencer Grove provides nursing and residential care and offers both long-term and short-term (respite) care.

All bedrooms offer en-suite facilities (some including wet room shower) and can be furnished to suit the needs of the residents. Spencer Grove also has residential 'Care Suites' - offering all the benefits of residential care but contained within a beautifully appointed apartment, most with stunning, elevated views of the surrounding landscape.

For those with a love of the great outdoors the beautiful south-facing rooftop gardens provide stunning views across the Derbyshire countryside and offer a wonderful place to relax.

But the heart of Spencer Grove is its people. Staff receive extensive training so that they can deliver the best service to residents. Many have NVQ Level 2 diplomas in health and social care and also receive specialist training in end-of-life and dementia care.

Their activity co-ordinators work alongside residents to design a varied programme of activities including armchair exercise classes, painting and crafts and pampering days. Spencer Grove Care Home has an onsite hair salon and twice-weekly visits from a local hairdresser. The home also has a chiropodist who visits every eight weeks.
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Care Provided by Spencer Grove Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Samantha Annable (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2025
  • Number of floors: 4

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (66)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visiting is open and no appointments are required. However, if you wish to speak to the Home Manager who arranges all admissions, she is available Monday - Friday 9am -5pm. The home also has a Deputy Manager and a Clinical Lead who are available to assist with queries.

Parking

  • Restricted onsite parking available.

Spencer Grove Care Home Reviews (109)

10

Spencer Grove Care Home has a Review Score of 10 (9.986) out of 10, based on 59 reviews in the last 2 years.
Over all time Spencer Grove Care Home has 109 reviews.

Overall Experience
  • 102
  • 7
  • 0
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Date Published
  • 109
  • 16
  • 49
  • 59
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Reviewer Connection to Spencer Grove Care Home
  • 44
  • 21
  • 8
  • 7
  • 7
  • 5
  • 4
  • 3
  • 2
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  • 1
  • 1
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Total of 109, showing 1-20
Review from Frederick O (Husband of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff nurses, carers, cleaners, catering and management have been excellent. There are activities and help with any requirement or special needs. Peace of mind knowing my wife is being well looked after in a clean warm environment.
Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a lovely review and for your kind words
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  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from A W (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is clean and comfortable.


The staff are extremely patient, attentive, polite, competent, compassionate and caring..


There are activities for the residents if they can participate.


The meals are good, and residents have more than one option.

Residents are in a safe environment,

which gives peace of mind.
Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a lovely review and for your kind words
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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Review from N B (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father has had to move down on to the nursing floor due to his needs. I was apporached with care and asked about my thoughts. They gave me all the information I needed and told me that I did not need to be there to help move his things etc, they would be able to do all of this for him. They showed
me two rooms and after seeing them and a chat about them it was clear which was the best room to meet his needs.


After they had moved him, they had found some items that they thought to be special, they had kept safe untill I vistited him next time. I was very greatful for this as they were some picutres that my father had drawn and i will treatsure them.


The staff are always friendly and show care and compasion.

Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a lovely review and for your kind words
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  • Treated with Dignity
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Review from Susan S (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for nearly two years and is very happy to be here. We can see on every visit the care and dedication that all staff show to make every resident day the best it can be. As a family we just want mum to be happy and well cared for and we have the peace of mind that she is
well looked after. Thank you all.
Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a lovely review and for your kind words
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from Judi H (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the care of Spencer Grove since January 2023 when she was admitted on End of Life Care. From that day to this her life has improved immeasurably. Though she was well cared for at home, I could only be there for a certain number of hours and she didn't want it to be otherwise, but when
she became poorly it was clear we couldn't cope between us. Mum chose Spencer Grove as her new home as they had also cared for my Dad at the end of his life, so she is where she wants to be and completely content. This is something she wants everyone who visits to know. She has friends, she has a cosy room, she is waited on for all her needs and now when I visit, we have quality time together, instead of me doing all manner of necessary chores, so it benefits us both. The Spencer Grove Team, across the board, are so caring and kind that Mum feels she is at the heart of a new family who cherish and care for her throughout each day.
Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a lovely review and for your kind words
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from A B (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with all aspects of the care provided by Spencer Grove.
My mother is extremely well cared for by all the staff, they treat her with dignity, care and compassion.
Her health and wellbeing is closely monitored by the staff and nursing team, and well supported by the local GP practice.

Spencer Grove offers many and varied activities that mum loves to join in.
Being at Spencer Grove has given her a new lease of life, she is happy, has made many friends (both residents and staff), no longer feels lonely and feels safe and secure in her new 'home'.
Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a lovely review and for your kind words
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from Anton H (Son-in-law of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law has been at Spencer Grove Care Home for over a year, the staff have been extremely flexible and supportive with transitioning him into a day care environment. I am very pleased with the level of care that they are providing him.
Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a lovely review and for your kind words
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from Greg W (Friend of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the staff enough for their care of Jill. After a recent illness, with careful treatment and assistance she has recovered and is now relatively stable.
As her needs changed, things were constantly assessed and altered to give her the best care.
The fact that there is both residential
and nursing at the same facility gives you the options you need as the persons health changes over time.


There are even staff dedicated to the well-being of the mind. Keeping residents active with games, crafts, quizzes, as well as regular entertainers and other events.


The staff and facility are absolutely outstanding.

Reply from Briony.marshall, Acting Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a lovely review and for your kind words
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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  • Value for Money
Review from Sandra C (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so pleased and relieved our Mum is a part of the Spencer Grove family. She was reluctant to give up her own home but has absolutely thrived in this warm caring environment. Both her and our needs are met with professionalism and compassion; staff are always helpful with a friendly word and cheerful
smile. The leadership is exceptional. Thank you.
Reply from Briony.marshall, Acting Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a lovely review and for your kind words
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from Bev S (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My review is based on my overall experience since my father has been a resident  at Spencer Grove.
On visiting unannounced I have been very satisfied with security and impressed with the welcome I have received.
My observations of the overall care of my father by the staff  has  always  been  respectfull
, person centred and meets his needs with his autonomy taken into consideration. 
The care plans and daily diary of care recieved by my father are always  upto date and reviewed regularly.
I am always alerted if a fall has occurred or with any concerns. 
The meals are  good and varied with a menu to suit all residents needs.
What is reassuring is that  if my father is not ready to eat at usual times staff re offer food later. 
There are many different activities available and my father is encouraged to take part.
There is an understanding of my fathers complex needs which are many and varied.
I'm unable to visit regularly so I can rest assured that my father is in competent hands.
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Review from N G (Daughter of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely, kind, caring, staff who have really tried to help my mum settle in even though she has struggled. They have gone to great lengths to make her feel at home. The home is immaculate and looks more like a hotel than a care facility. The activities are always fun, varied and the residents are
encouraged to join in. The live music acts they have visiting really boosts the morale of the residents. Lots of smiles and most importantly laughter.
Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a lovely review and for your kind words,
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan N (Mother of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the home since March and has settled well. Obviously leaving your own home and independence is hard, however the staff have been wonderful with this transition and made it as easy as it can be for us all.
Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a lovely review and for your kind words,
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane T (Daughter of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Spencer Grove is an excellent home for my mother. The staff are very caring and committed to helping the residents. The many activities are varied, interesting and stimulating. Mum really appreciates having everything done for her; not having to worry about household maintenance, shopping, cleaning,
cooking, laundry, etc and she says the food is really good. And for me, I have peace of mind that mum is being well cared for and has help on hand if needed.
Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a lovely review and for your kind words,
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gareth D (Son of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived at Spencer Grove for around 18 months after a big decline in her health meant it wasn't safe for her to live on her own. Right from the first moment we went through the doors we knew it would be the right place for her.
The staff really are miracle workers. They've helped Mum get back
to a physical level we didn't think possible as a family, she's so happy and settled, she's safe and so well looked after, and she's made genuine friendships with some of the other residents too.
With me not living nearby it's so reassuring for me to know that Mum is in such a great place. And with great people, I should add - the staff are just fantastic. They are brilliant with the residents, and also their families; they've always got time to discuss any thoughts or concerns. Nothing is too much trouble for them.
Spencer Grove isn't just a care home - it's a home for those who live there, and somewhere you can look forward to visiting.
If I could give higher ratings I would do.
Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a lovely review and for your kind words,
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew V (Son of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From day one when my father became a resident all the staff have been friendly, courteous and helpful. My Father is very happy here. He likes the activities, especially bingo and the quizzes and also enjoys the exercises. His room is comfy and he never has any complaints about the food or staff
Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a lovely review and for your kind words,
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M S (Mother of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well we're do we start first of all? It should be a 10 star rating. The staff is outstanding very polite very pleasant to talk to nothing is too much trouble. you can't put it down to one person it is a team effort a lot of behind the same people you don't see but they do a very very good job. I can't
read this place. I lay enough.
Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a lovely review and for your kind words,
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Martyn B (Friend of Resident) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't recommend the home enough. The staff treat people with dignity and the support is excellent. The place is always very clean with lots of activities happening. My friend has been in the home now for 3 months and is now enjoying a better quality of life, thank you Spencer Grove.
Reply from Samantha Annable, Home Manager at Spencer Grove Care Home
Thank you for taking the time to leave us such a thoughtful and kind review of our home. We're pleased your friend has settled so well.
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Review from Gillian H (Wife of Resident) published on 25 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience of the home is very good, the staff are very caring and understanding towards the residents and visitors and are always very helpful when needed. The facilities are good, very well maintained and clean and are always very warm and cosy.
Reply from Samantha Annable, Home Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a review of our home and care.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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Review from Paul S (Son of Resident) published on 25 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After much searching and research, my wife chose Spencer Grove Care Home for her mother. Having personally visited the home, I am impressed at the genuine care, respect and attention given by all of the staff to all of the residents. All areas of the home are clean and cared for.
Residents, along
with their visitors enjoy a full schedule of activities, including entertainment from singers, crafting, painting, darts and visits from a local chaplaincy, to name but a few. A full schedule of activities is posted throughout the home on a monthly basis. This helps family and friends to plan our visits and join in with the activities.
The food always looks and smells good with residents having a good choice for each meal. The home has a well-maintained roof garden which my mother-in-law, along with many of the residents, enjoys visiting and is able to help plan and maintain in the warmer weather.
Reply from Samantha Annable, Home Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from B L (Daughter of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are delightful and always willing to go the extra mile in the care of the residents. Nothing is too much trouble. Very happy with the quality of care provided. The activities provided are frequent and well thought out to engage with the residents, and visitors alike, along with social events throughout
the year. The food always appears appetising and you even get a lovely cake on your birthday. It is very reassuring to know that your loved ones are so well looked after.
Reply from Samantha Annable, Home Manager at Spencer Grove Care Home
Thank you for taking the time to leave us a review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.986)

Overview of Review Score

The Review Score of 10 (9.986) out of 10 for Spencer Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 59 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 59 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.986 for Spencer Grove Care Home is calculated as follows: ( (695 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 704 Ratings = 4.986
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Spencer Grove Care Home is based on 59 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 59 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Feb 2020

Overall Outstanding

  • Caring Good
  • Effective Outstanding
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Samantha

Samantha Annable

Job Title: Registered Home Manager Joined: 2021

Samantha began her career at the Milford Care group as a kitchen assistant when she was just 13. In 2018, Milford Care invested in Samantha’s future with the company by sponsoring her to follow her dream of becoming a Nurse Associate. After 3000 hours of placement and exams to become a registered nurse, Samatha passed with flying colours and continued her career in the care home.


After becoming a nurse, Samantha decided to put herself forward for the role of Spencer Grove Home Manager. With her high levels of commitment, charisma, and unwavering positivity, Samantha achieved the role. Combined with her leadership experience, management skills, and 13 years of learning Milford Care inside out, it became apparent she was the perfect fit.

Frequently Asked Questions about Spencer Grove Care Home

What types of Care is Spencer Grove Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Spencer Grove Care Home have?

There are 66 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Spencer Grove Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Spencer Grove Care Home to the centre of Belper?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Spencer Grove Care Home to verify any information. View our terms and conditions. Spencer Grove Care Home has an Enhanced Service - more info.