Spencer Grove Care Home

Spencer Grove Care Home in Belper, is in my opinion, the best there is. My nan has been a permanent resident there since September last year, the very thought of her going into a care home filled me with dread that was until I visited Spencer Grove, the staff were absolutely lovely and friendly. The home is modern and extremely clean. The residents are very well looked after and cared for, I get regular updates regarding my nans well being. Apart from this she excitedly tells me when I visit all about the different activities she's taken part in which is really nice for her for example quizzes, bingo, skittles, arts and crafts, tv/dvd watching, nights at the pub, singing the list is endless. So a big thank you to all the hardworking staff at Spencer Grove for everything you do for us as a family but especially the great care you as a home provide for my nan.

I would and have already recommended Spencer Grove to anyone finding themselves in our position.

It is always a pleasure to visit, the whole site is clean and well maintained and the staff are so welcoming and friendly, like visiting family. The new market street area is a great idea and has enhanced the experience.

Mum had to have a growth removed from the side of her face right next to her eyelid which necessitated an operation under local anesthetic and a skin graft. When she'd had this done her face looked a real mess and we were worried that it might not heal. When I visited Mum at Spencer Grove Care Home a week or so after the operation her face had completely healed and you wouldn't even know she'd had anything done. This was due in no small part to the fantastic care she received from the staff at the home and in particular the nursing staff.

I am very happy with the care and attention that the staff at Spencer Grove give to the residents. I am very happy to recommend Spencer Grove as an excellent care home. The staff are all very friendly and treat the residents in a happy, friendly and caring manner.

Spencer Grove Care Home is a lovely clean, warm and welcoming place to visit. The staff are all friendly people who have time not just for the residents but the family members as well, they keep you well informed of all the activities they have been doing with the residents.

The home is very well-appointed. All staff including but not limited to - nursing, cleaners, kitchen, medical, office, and maintenance are friendly, polite, respectful, caring, and friendly. The home is always clean and tidy. The food looks good and smells good and is obviously enjoyed by the residents. The staff put a lot of time and effort into enriching the lives of the residents. The home has a full calendar of activities for the enjoyment of residents, their families, and friends. There are strong links with the local community, with many individuals/organisation

Spencer Grove is a fantastic care home with very professional and attentive staff. From when we first visited to when my mum became a nursing resident they were very supportive. I couldn't recommend it more highly.

I visit regularly and am always impressed by the cleanliness of the home and by the helpful and friendly members of staff, from the management team, all the nursing team and all the carers.

I would definitely recommend Spencer Grove to anyone who is having to put an elderly relative into care.

I instantly get a homely feeling when entering the building. I have visited my friend at the home for many months and the care, compassion and friendliness shown to my friend is excellent. As a visitor, I'm always made more than welcome and often have a laugh with the wonderful staff.

Lots of activities and patient interaction, lots of crafts equipment and games, the meals look really good and they have even opened a pub for the residents.

Why I picked August it's my Aunty's birthday and the kitchen staff made her a birthday cake, wonderful people. The carers are brilliant with all the residents man or lady. The office staff always say hello when I come through the door and if I need to know anything they will tell me. The nurses are totally amazing with the residents if I am worried about my Aunty they put my mind at rest. If I have missed anyone I am sorry.

Outstanding care offered to my grandmother, we are made to feel very welcomed by all members of the staff. Very clean home and amazing activities are offered to the residents throughout the day. Home-cooked meals that look and smell beautiful.

Overall they all go above and beyond to ensure residents' wellbeing, safety and comfort are always their priority.

5* service, outstanding care home. Cannot fault a thing. The care staff, kitchen, domestic and management have all been fantastic. When you are going through such a tough time they have made it bearable every step of the way.

The care and attention given to our mother was exceptional. Towards the end, Mum had a lot of additional needs, but she was always treated with kindness and courtesy, as were we when we visited. This applies to all the staff; nursing, catering, domestic, management, and admin.

Nothing is too much trouble for any of the staff.

Spencer Grove provided excellent care for my mum. The staff have been fantastic, I couldn't think of a better place for her to be, the care was outstanding. Thank you.

My husband went to Spencer Grove for end-of-life care. All the staff could not have done more to make his last weeks any better. I would highly recommend Spencer Grove and would like to take the opportunity to express my thanks for all the help and support given not only to my husband but also to us as a family. Thank you one and all.