Which Milford Care Care Homes have the highest review score?

Spencer Grove Care Home , Ashbourne Lodge & Buddleia House Care Home have the highest review score.

Milford Care | 6 Care Homes

Review of
Milford House
from Joann A (Daughter of Resident) published on 4 February 2026 Submitted via Website • Report

Overall Experience

I go into Milford House almost every day. The permanent staff are always welcoming and we always have lovely chats. However, I must say the temporary staff do not always say very much to both my Mum or myself.
On a positive note my mum is very happy at Milford Care and I know she is well looked after.

This is a big weight off my mind and i really must thank all the staff involved day to day for that.

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Review of
Milford House
from P W (Son of Resident) published on 4 February 2026 Submitted via Website • Report

Overall Experience

The standard of care is excellent, and especially good to see is the empathy shown by all members of staff to residents. My Mum has really settled in and thoroughly enjoys many of the activities. I couldn't recommend it more.

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Review of
Milford House
from Frances M (Sister of Resident) published on 4 February 2026 Submitted via Website • Report

Overall Experience

When it was necessary for my sister to have nursing care it was upsetting. I reviewed several and settled on Milford Care. I was still nervous when she first arrived at the home. As although you hope you have done right in the placement, you never know. However I needn't have worried. As from the moment

she arrived they couldn't do enough for her......even accepting her little foilbles! She is always treated as an individual, not a number, shown respect at all times. All staff go above and beyond to ensure the residents are well cared for and importantly happy. This really is a home from home and if I could give it 10 stars I would without hesitation.

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Review of
Buddleia House Care Home
from Paul B (Son of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

My mum has been a resident at Buddleia House for over 3 years. She suffers from severe dementia. We are very happy with the levels of care offered. The staff are outstanding and very caring and we feel my mum is very well looked after. The activities that the care home put on are of special note. There

is always something going off to entertain residents and the place is regularly decorated celebrating different nations and cultures and annual events like halloween etc. The amount of effort that goes in to these things is excellent and particularly Christmas day when the decorations and table settings are exceptional.

Reply from Alisha Hussain, Manager at Buddleia House Care HomeThank you for taking time out to review Buddleia House and thank you for your kind words.
We are happy to hear you are satisfied with the care we provide your mum.

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Review of
Buddleia House Care Home
from Annette B (Sister of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

5 Stars , A wonderful care home. Management and staff outstanding. My brother has been at Buddlia house care home for a couple of years now.. I am always made to feel welcome and offered a cup of tea.
There are lots of activities to keep the residents busy and happy, I feel lucky to have come across

such a caring and helpful home.Alisha, Mary, and the team should be proud of the care that they give, always willing to go that extra mile.
Thank you to all the wonderful staff.

Reply from Alisha Hussain, Manager at Buddleia House Care HomeHi Annette,
Thank you for taking time out to review Buddleia House.
It has been an absolute pleasure having your brother live with us at Buddleia :)

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Review of
Hazelgrove Care Home
from S R (Friend of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

I have been visiting my friend since she come to reside at Hazelgrove on November 2025. The atmosphere is always so pleasant and happy. The care home is clean, loads of brand new facilities and feels so homey. You are greeted by staff and management with genuine friendliness and professionalism.

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Review of
Buddleia House Care Home
from P S (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

I cannot speak highly enough about Buddleia care home All the cares really do care lots of entertainment and activities to do . Food looks really good and the cakes there make too .this is a fantastic place for my mum . thank you

Reply from Alisha Hussain, Manager at Buddleia House Care HomeThank you for taking your time out to leave us a review.
Please pop down for a cake and a cuppa anytime :)

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Review of
Buddleia House Care Home
from Steven N (Son of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

First class establishment !! My father has been in there just over 2 years. I can not fault the care he has received. I honestly believe that it is more then a job for the people who work there, and they enjoy what they are doing - the staff are an absolute credit to this care home. When a loved

one goes into care - all you want for them is to be safe , looked after etc and this home does that in abundance. I can not reccomemd it enough!.

Reply from Alisha Hussain, Manager at Buddleia House Care HomeHi Steven,
Thank you for taking your time out to review our beautiful home.
We are happy to hear you are happy with the service we provide at Buddleia House.

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Review of
The Meadows
from M B (Husband of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

My wife has dementia and I could not care for her properly myself. She is very well looked after and I enjoy visiting to spend time with her. It is always clean and everybody is helpful and nice.

Reply from Rachel Squire, Registered Home Manager at The MeadowsThank you so much for your kind words. We're so glad to know that you feel your wife is well looked after and that your visits are enjoyable for you both. It's lovely to see the bond you share and your visits mean so much to her and bring real warmth to our home.
You are such a valued part of the Lavender Court family, and your kind nature and gentle presence brighten the days of many residents and staff alike. We're truly grateful for your trust and for the time you spend here with us.

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Review of
The Meadows
from J B (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

My mother has been in Lavender Court for over ten months. As her needs have increased the home has responded promptly and always kept me informed. The Meadows care has my absolute trust that they are acting in my mothers best interests. Mum can be difficult at times, she is clean, well fed and her room

is kept clean. I visit every three days.

Reply from Rachel Squire, Registered Home Manager at The MeadowsThank you so much for your kind words and trust. It means a great deal to all of us at Lavender Court and the Meadows to know that you feel confident in the care your mum receives. She is such a valued part of our home, and we're glad to see her settled and well-supported as her needs have changed.
You are also a very welcome part of our community - your visits bring warmth not only to your mum but to many of our residents, who enjoy your kindness and conversation just as much. We truly appreciate the support and positivity you bring each time you visit.

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Review of
Milford House
from Sharon W (Niece of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

On my most recent visit I was met as usual with a cheerful welcome from staff, and my aunt a much appreciated member of the family. At a planned assessment meeting it was clear that my aunt is known, and the challenges she faces in her extreme old age are skilfully, professionally and kindly effected.

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Review of
Milford House
from Scott H (Son of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

Mum has dementia and has been a resident of the coach house for a few years. Her condition is deteriorating and her mood is variable. No matter how Mum is, all of the staff are wonderful with her, patient and kind with a real concern for her wellbeing. The staff know us, we are greeted with smiles and

it feels like we are part of a family. We are always kept informed about Mum's care.

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Review of
Hazelgrove Care Home
from Valerie D (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report

Overall Experience

When we first came around to look at Hazelgrove we knew straight away that we want to live there it is a lovely home and everyone of the staff is very friendly and caring towards mum and ourselves it is very clean and well kept mum enjoys join in with the activities and having her hair done.

Reply from Nigel Allen, Manager at Hazelgrove Care HomeThank you so much for sharing your lovely review. We're delighted to hear that from your very first visit, Hazelgrove felt like the right home for your mum. It means a great deal to us that you find our team friendly, caring, and supportive - not just towards your mum, but towards your whole family.

Creating a clean, welcoming, and engaging environment is something we care deeply about, and it's wonderful to know that this has made such a positive difference.

Thank you again for your kind words. We truly appreciate your trust in us and look forward to continuing to support your mum with warmth, dignity, and care.

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Review of
Milford House
from Julie Y (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report

Overall Experience

Very caring staff nothing too much trouble. If I can't attend a phone calls is never too much trouble. Mum been here for three months and haven't a negative comment.

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Review of
Milford House
from H F (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report

Overall Experience

Mum went to Milford House in early December for respite after an op. The staff have, without exception, been outstanding in making mum welcome and helping her to settle in. They are kind, understanding and supportive. They do and say all the right things, and they are really getting to know Mum well.

Their expertise and compassion shine out, and it is clear when we visit that they know all the residents so well. An example of this was choir practice, when with much humour and respect and knowledge of likes, dislikes and past experiences, everyone was warmly included, making it a very positive and enjoyable afternoon. Support for us as a family has been outstanding too and hugely appreciated, especially in the quite challenging Christmas period. Thank you all.

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Review of
Spencer Grove Care Home
from Matt N (Son of Resident) published on 23 January 2026 Submitted via Website • Report

Overall Experience

My mum has recently moved in to Spenser Grove for a rest bite period due her Dementia worsening and starting to wander outside at night. The staff have really looked after her, helping her settle in, making her feel welcome and encouraging her to get involved with the regular activity's on offer. The

rooms & facility's are excellent, very clean & tidy. Mum has now settled in & we're in the process of hopefully making this her new home. Staff are well trained and very kind/patient when looking after residents. The food is very good with choices at every meal. My mum is now safe and happy again, which is great to see.

Reply from Briony Marshall, Acting Manager at Spencer Grove Care HomeThank you for taking the time to leave us a lovely review and for your kind words

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Review of
Spencer Grove Care Home
from A B (Son of Resident) published on 23 January 2026 Submitted via Website • Report

Overall Experience

Excellent overall care, staff are empathetic with residents needs. Management are always available to discuss care plans, respite stays and day care if warranted.
Day care is also available, which helps myself as a carer to plan for the week ahead. Day residents are always made welcome when visiting.
Security

at the home is excellent and visitors have to sign in and out electronically and wear an identification badge when visiting.

Reply from Briony Marshall, Acting Manager at Spencer Grove Care HomeThank you for taking the time to leave us a lovely review and for your kind words

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Review of
Buddleia House Care Home
from Clair E (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report

Overall Experience

I cannot speak highly enough of Buddleia House and the entire team. From the moment you walk in, it's clear that everyone is treated with genuine care, dignity and respect. The home is spotlessly clean, the atmosphere is warm and welcoming and every member of staff is friendly, compassionate and always

willing to help; nothing is ever too much trouble.
Although my Dad has now moved on to another facility due to his advancing needs, the support I received from the team during this transition was truly exceptional. They helped me find a more suitable placement and even accompanied him on moving day to ensure he arrived safely, comforted by familiar, friendly faces. This level of kindness and dedication goes far beyond expectation. It's a truly special place that will hold a place in my heart.
I will always be grateful for the care given to my Dad throughout his stay.

Reply from Alisha Hussain, Manager at Buddleia House Care HomeIt was a pleasure to get to know your dad and a privilege to care for him. He is such an inspiration and is missed deeply at Buddleia House.
Thank you for taking your time out to leave us such a beautiful review.

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Review of
Spencer Grove Care Home
from Nicola H (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

Our mum is 91 and moved into Spencer Grove in December, after a spell of uncharacteristic illness. She has settled so well, beyond her (and our) expectations. All the staff and carers have the residents welfare and happiness as their utmost priority. There is a comprehensive programme of entertainment

and the Montesorri-led activities are well structured. Our mum is happy there - what more could we ask for?

Reply from Briony Marshall, Acting Manager at Spencer Grove Care HomeThank you for taking the time to leave us a lovely review and for your kind words

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Review of
Spencer Grove Care Home
from Tim A (Son of Resident) published on 19 January 2026 Submitted via Website • Report

Overall Experience

The team provide exceptional care, facilities and entertainment. Mum has only been a resident for 2 months, but has settled in really well, thanks to the induction and attention she has received. We have great confidence in the experience Mum is receiving and grateful that the transition from independent

living to residential care has been managed well by the management and staff. Mums health and mobility has improved and she seems far more social than living on her own. Great job Team Spencer Grove and thank you.

Reply from Briony Marshall, Acting Manager at Spencer Grove Care HomeThank you for taking the time to leave us a lovely review and for your kind words

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Care Homes Owned by Milford Care

Milford Care Locations (6)

Milford Care Reviews (561)

Milford House

Milford House

Milford House

Buddleia House Care Home

Buddleia House Care Home

Hazelgrove Care Home

Buddleia House Care Home

Buddleia House Care Home

The Meadows

The Meadows

Milford House

Milford House

Hazelgrove Care Home

Milford House

Milford House

Spencer Grove Care Home

Spencer Grove Care Home

Buddleia House Care Home

Spencer Grove Care Home

Spencer Grove Care Home

Awards / Recognitions (3)

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