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Care Homes Owned by Milford Care

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Milford Care
Milford Care is an award-winning care home provider with services based in the East Midlands, dedicated to personalised care packages that support the long-term well-being of service users within an environment that is comfortable, stress-free and offers easy access to skilled carers.

Residents thoughts and opinions are involved throughout the service, with carers keen to achieve that personal touch and help each service user to come to think of the care environment as their home. The provider pursues modern and innovative forms of care, while continuing to adhere to the values people expect from a family-run service.

Milford Care Locations (6)

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6 Care Homes owned by Milford Care
Spencer Grove Care Home

Springwood Gardens, Belper DE56 1RT 

10 108 reviews
"The home is clean and comfortable. The staff are extremely patient, attentive, polite, competent, compassionate and caring.. There…"   Read all 108 reviews
Location Type Care Home

Spencer Grove has recently been rated ‘Outstanding’ by CQC – February 2020. The home provides unique facilities with the very best in comfort and care in a stimulating environment. Spencer Grove provides nursing and residential care and offers both long-term… Read more about Spencer Grove Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 68 Rooms
Ashbourne Lodge

80 Derby Road, Ashbourne DE6 1BH 

9.9 109 reviews
"All the staff deserve a big thank you for all the help and kindness they have shown my brother and myself. My brother has improved so much…"   Read all 109 reviews
Location Type Care Home

Ashbourne Lodge is rated ‘Outstanding’ by CQC (2020) and is the only one in Derbyshire with the 4 out of 5 outstanding rating. The home provides a full range of dedicated services including residential and nursing care, dementia care, long term and short… Read more about Ashbourne Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 80 Rooms
Buddleia House Care Home

16 Croft Avenue, Hucknall, Nottingham NG15 7JD 

9.9 59 reviews
"I would like to submit a review of Buddleia House to acknowledge the excellent care being given to our Mother, she is an amputee who's…"   Read all 59 reviews
Location Type Care Home

At Buddleia House, the team pride themselves on delivering a level of care that focuses directly on each individual. Their approach centres on restoring residents' sense of independence, keeping them at the heart of everything they do. Buddleia… Read more about Buddleia House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 38 Rooms
Hazelgrove Care Home

Farley's Lane, Hucknall, Nottingham NG15 6DY 

9.9 69 reviews
"I visit my friend (monthly). My friend has been here now nearly 2 years. She was very poorly when she first arrived, but is now thriving…"   Read all 69 reviews
Location Type Care Home

Hazelgrove is a purpose-built Care Home set in easily accessible gardens close to the town of Hucknall. At Hazelgrove residents are cared for in a Homely environment with carers and nurses working alongside the residents, their families and other… Read more about Hazelgrove Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 40 Rooms
Milford House

Derby Road, Milford, Duffield, Belper DE56 0QW 

9.8 90 reviews
"The staff are really friendly and attentive to residents. There is a very good supply of drinks for residents. Residents all look well…"   Read all 90 reviews
Location Type Care Home

A retirement home of elegance and distinction. Milford House, a beautiful grade II listed building and its adjoining Coach House were transformed into a tastefully renovated retirement home in 1985. Actively involved in the national Dignity Challenge… Read more about Milford House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 65 Rooms
The Meadows

76/78 Mansfield Road, Alfreton DE55 7JL 

9.8 99 reviews
"My mother spent 10 days with you at The Meadows (Rose Court). She was very comfortable and well looked after by all the staff.…"   Read all 99 reviews
Location Type Care Home

The Meadows in Alfreton are immensely proud to hold the Quality Premium Award from Derbyshire County Council and to have consistently achieved excellent scores in the annual NHS audit of nursing care (98.46% in the most recent audit). The Meadows… Read more about The Meadows

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 70 Rooms

Milford Care Reviews (534)

9.9

Milford Care has a Group Review Score of 9.9 (9.888) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Milford Care must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Milford Care
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Review of

Buddleia House Care Home

from Robert B (Son of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to submit a review of Buddleia House to acknowledge the excellent care being given to our Mother, she is an amputee who's wheelchair bound, she has also been diagnosed with vascular demetia. All her needs are met by staff, we as a family are particulary pleased with the activities and entertainment
provided by the home. My Mother is a person who has struggled with depression all of her life, as you can imagine its been harder for her in her present circumstances, the love and care she recieves has been outstanding.
Reply from Alisha Hussain, Manager at Buddleia House Care Home

Hi Robert,
Thank you so much for taking time out to review the home.
We are so happy to hear mum has settled in really well at Buddleia House.
It is always great to see mum interacting with other residents and staff.
She is very much loved at Buddleia.

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Review of

Milford House

from Anthony M (Son of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care received by my dad Geoffrey is of the highest standard.
All of the staff during the 3 years that dad has been a resident have showed great compassion and work so hard to make sure dad is cared for and loved.
Milford is an amazing place with amazing people.
Reply from Nicole Thompson, Home Manager at Milford House

Thank you for your words, your whole family are part of the Milford family :)

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Review of

Ashbourne Lodge

from Ivy M (Sister of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff deserve a big thank you for all the help and kindness they have shown my brother and myself. My brother has improved so much since being here. Thank you.
Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for your feedback, we wish you and your brother all the best for the future and are here if you ever need anything. Kind Regards, Jim.

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Review of

Milford House

from Phil W (Son of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care delivered in a professional and friendly and caring manner.
Reply from Nicole Thompson, Home Manager at Milford House

Thank you so much for taking the time to complete a review :) We value everyone's feedback of our home and your words mean the world to all staff :)

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Review of

Milford House

from Elin S (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place and staff, staff seem to genuinely care and it's lovely to see all the activities available. Always a pleasure to come visit!
Reply from Nicole Thompson, Home Manager at Milford House

Thank you so much for leaving us a review, we are always so grateful as your words mean so much to the staff.

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Review of

Milford House

from Alison G (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as we arrived at Milford House we were made to feel very welcome. The staff are all very encouraging, and Mum loves taking part in all the activities. Her room is always kept spotless and the facilities in the home are to a high standard. Mum has enjoyed a good selection of interesting food.
The kitchen staff are most helpful and are aware of nutritional needs. Mum is happy and settled in Milford House and we would like to thank every member of staff for their continued commitment and support in meeting Mum's needs.
Reply from Nicole Thompson, Home Manager at Milford House

Always a big thank you to anyone who takes the time to leave us a review :) We are so pleased with how your mum has settled in and it is lovely that the whole family has become part of our Milford family.

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Review of

Milford House

from Jacob T (Grandson of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've had a fantastic experience with Milford House. The staff are all lovely and very attentive despite clearly being busy. My grandma has nothing but positive things to say about her time so I couldn't ask for more.
The staff have gone above and beyond facilitating regular video calls for which I
am extremely grateful.
Reply from Nicole Thompson, Home Manager at Milford House

Thank you for taking the time to give us such wonderful feedback. We are always overwhelmed with such kind comments and always feed these back to the team :)

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Review of

Milford House

from Alan S (Son of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Milford House is a lovely care home with excellent staff and facilities. It always feels warm and welcoming whenever we visit and we know that my father is well cared for.
Reply from Nicole Thompson, Home Manager at Milford House

Thank you for taking the time to say such lovely words :) We love having your father with us and feel that everyone is part of our Milford family.

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Review of

Milford House

from Linda S (Daughter-in-law of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a really good atmosphere in Milford House. The staff are very kind, friendly and welcoming. The residents are really well looked after. There's lots of activities for them.
Reply from Nicole Thompson, Home Manager at Milford House

Thank you so much for completing a review :) I always pass the positive feedback and lovely words said to the staff.

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Review of

Milford House

from Karen S (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a difficult decision to put Mum into a care home but definately the right one. The staff are brilliant with her and very attentive to her needs. They keep us very well informed so we know how well cared for she is and have no worries at all.
Reply from Nicole Thompson, Home Manager at Milford House

Thank you very much for your kind words and taking the time to review us :) It is always lovely to hear such kind words and praise for the staff.

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Review of

Milford House

from J P (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here are all very attentive and caring. I am able to relax now knowing how well looked after my mum is. Mum has made some lovely friends here and the entertainments are great.
Reply from Nicole Thompson, Home Manager at Milford House

Thank you for taking the time to complete a review of our home :) We love having your mum with us and feel that you are all part of our Milford family.

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Review of

Milford House

from D W (Daughter-in-law of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are really friendly and attentive to residents. There is a very good supply of drinks for residents. Residents all look well cared for. Lots of activities are arranged.
Good communication with relatives on what is going on in the home.
Reply from Nicole Thompson, Home Manager at Milford House

Thank you so much for taking the time to complete a review :)

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Review of

Spencer Grove Care Home

from A W (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is clean and comfortable.


The staff are extremely patient, attentive, polite, competent, compassionate and caring..


There are activities for the residents if they can participate.


The meals are good, and residents have more than one option.

Residents are in a safe environment,

which gives peace of mind.
Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home

Thank you for taking the time to leave us a lovely review and for your kind words

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Review of

Spencer Grove Care Home

from N B (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father has had to move down on to the nursing floor due to his needs. I was apporached with care and asked about my thoughts. They gave me all the information I needed and told me that I did not need to be there to help move his things etc, they would be able to do all of this for him. They showed
me two rooms and after seeing them and a chat about them it was clear which was the best room to meet his needs.


After they had moved him, they had found some items that they thought to be special, they had kept safe untill I vistited him next time. I was very greatful for this as they were some picutres that my father had drawn and i will treatsure them.


The staff are always friendly and show care and compasion.

Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home

Thank you for taking the time to leave us a lovely review and for your kind words

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Review of

Spencer Grove Care Home

from Susan S (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for nearly two years and is very happy to be here. We can see on every visit the care and dedication that all staff show to make every resident day the best it can be. As a family we just want mum to be happy and well cared for and we have the peace of mind that she is
well looked after. Thank you all.
Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home

Thank you for taking the time to leave us a lovely review and for your kind words

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Review of

Spencer Grove Care Home

from Judi H (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the care of Spencer Grove since January 2023 when she was admitted on End of Life Care. From that day to this her life has improved immeasurably. Though she was well cared for at home, I could only be there for a certain number of hours and she didn't want it to be otherwise, but when
she became poorly it was clear we couldn't cope between us. Mum chose Spencer Grove as her new home as they had also cared for my Dad at the end of his life, so she is where she wants to be and completely content. This is something she wants everyone who visits to know. She has friends, she has a cosy room, she is waited on for all her needs and now when I visit, we have quality time together, instead of me doing all manner of necessary chores, so it benefits us both. The Spencer Grove Team, across the board, are so caring and kind that Mum feels she is at the heart of a new family who cherish and care for her throughout each day.
Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home

Thank you for taking the time to leave us a lovely review and for your kind words

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Review of

Spencer Grove Care Home

from A B (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with all aspects of the care provided by Spencer Grove.
My mother is extremely well cared for by all the staff, they treat her with dignity, care and compassion.
Her health and wellbeing is closely monitored by the staff and nursing team, and well supported by the local GP practice.

Spencer Grove offers many and varied activities that mum loves to join in.
Being at Spencer Grove has given her a new lease of life, she is happy, has made many friends (both residents and staff), no longer feels lonely and feels safe and secure in her new 'home'.
Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home

Thank you for taking the time to leave us a lovely review and for your kind words

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Review of

Spencer Grove Care Home

from Anton H (Son-in-law of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law has been at Spencer Grove Care Home for over a year, the staff have been extremely flexible and supportive with transitioning him into a day care environment. I am very pleased with the level of care that they are providing him.
Reply from Briony Marshall, Acting Manager at Spencer Grove Care Home

Thank you for taking the time to leave us a lovely review and for your kind words

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Review of

Spencer Grove Care Home

from Greg W (Friend of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the staff enough for their care of Jill. After a recent illness, with careful treatment and assistance she has recovered and is now relatively stable.
As her needs changed, things were constantly assessed and altered to give her the best care.
The fact that there is both residential
and nursing at the same facility gives you the options you need as the persons health changes over time.


There are even staff dedicated to the well-being of the mind. Keeping residents active with games, crafts, quizzes, as well as regular entertainers and other events.


The staff and facility are absolutely outstanding.

Reply from Briony.marshall, Acting Manager at Spencer Grove Care Home

Thank you for taking the time to leave us a lovely review and for your kind words

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Review of

Spencer Grove Care Home

from Sandra C (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so pleased and relieved our Mum is a part of the Spencer Grove family. She was reluctant to give up her own home but has absolutely thrived in this warm caring environment. Both her and our needs are met with professionalism and compassion; staff are always helpful with a friendly word and cheerful
smile. The leadership is exceptional. Thank you.
Reply from Briony.marshall, Acting Manager at Spencer Grove Care Home

Thank you for taking the time to leave us a lovely review and for your kind words

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Awards / Recognitions (3)

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Frequently Asked Questions about Milford Care

How many Care Homes does Milford Care own?

Milford Care own 6 Care Homes.

Which Milford Care Care Homes have the highest review score?

Spencer Grove Care Home, Ashbourne Lodge & Buddleia House Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Milford Care to verify any information. View our terms and conditions. Milford Care has a Platinum Service – more info.