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Care Homes Owned by Milford Care

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Milford Care
Milford Care is an award-winning care home provider with services based in the East Midlands, dedicated to personalised care packages that support the long-term well-being of service users within an environment that is comfortable, stress-free and offers easy access to skilled carers.

Residents thoughts and opinions are involved throughout the service, with carers keen to achieve that personal touch and help each service user to come to think of the care environment as their home. The provider pursues modern and innovative forms of care, while continuing to adhere to the values people expect from a family-run service.

Milford Care Locations (6)

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6 Care Homes owned by Milford Care
Spencer Grove Care Home

Springwood Gardens, Belper DE56 1RT 

10 98 reviews
"I couldn't recommend the home enough. The staff treat people with dignity and the support is excellent. The place is always very clean with…"   Read all 98 reviews
Location Type Care Home

Spencer Grove has recently been rated ‘Outstanding’ by CQC – February 2020. The home provides unique facilities with the very best in comfort and care in a stimulating environment. Spencer Grove provides nursing and residential care and offers both long-term… Read more about Spencer Grove Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 68 Rooms
Ashbourne Lodge

80 Derby Road, Ashbourne DE6 1BH 

9.9 108 reviews
"The excellent care home residents are happy and looked after. Value for money. I found as the daughter of my mum, absolutely very…"   Read all 108 reviews
Location Type Care Home

Ashbourne Lodge is rated ‘Outstanding’ by CQC (2020) and is the only one in Derbyshire with the 4 out of 5 outstanding rating. The home provides a full range of dedicated services including residential and nursing care, dementia care, long term and short… Read more about Ashbourne Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 80 Rooms
Buddleia House Care Home

16 Croft Avenue, Hucknall, Nottingham NG15 7JD 

9.9 59 reviews
"To all the amazing staff at Buddleia House, I'm so very grateful to you for all of your love and kindness, you treated my dad with dignity.…"   Read all 59 reviews
Location Type Care Home

At Buddleia House, the team pride themselves on delivering a level of care that focuses directly on each individual. Their approach centres on restoring residents' sense of independence, keeping them at the heart of everything they do. Buddleia… Read more about Buddleia House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 38 Rooms
Hazelgrove Care Home

Farley's Lane, Hucknall, Nottingham NG15 6DY 

9.9 67 reviews
"Although it was difficult for us to see our mother in a care home setting. We couldn't be happier with Hazelgrove. Mum is settled and well…"   Read all 67 reviews
Location Type Care Home

Hazelgrove is a purpose-built Care Home set in easily accessible gardens close to the town of Hucknall. At Hazelgrove residents are cared for in a Homely environment with carers and nurses working alongside the residents, their families and other… Read more about Hazelgrove Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 40 Rooms
Milford House

Derby Road, Milford, Duffield, Belper DE56 0QW 

9.8 80 reviews
"All our exchanges with the staff at Milford House have exceeded expectation. They aren't just professional and knowledgable, they are kind,…"   Read all 80 reviews
Location Type Care Home

A retirement home of elegance and distinction. Milford House, a beautiful grade II listed building and its adjoining Coach House were transformed into a tastefully renovated retirement home in 1985. Actively involved in the national Dignity Challenge… Read more about Milford House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 65 Rooms
The Meadows

76/78 Mansfield Road, Alfreton DE55 7JL 

9.8 99 reviews
"My mother spent 10 days with you at The Meadows (Rose Court). She was very comfortable and well looked after by all the staff.…"   Read all 99 reviews
Location Type Care Home

The Meadows in Alfreton are immensely proud to hold the Quality Premium Award from Derbyshire County Council and to have consistently achieved excellent scores in the annual NHS audit of nursing care (98.46% in the most recent audit). The Meadows… Read more about The Meadows

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 70 Rooms

Milford Care Reviews (511)

9.9

Milford Care has a Group Review Score of 9.9 (9.888) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Milford Care must have a Review Score.

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Review of

Milford House

from Georgina W (Daughter of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All our exchanges with the staff at Milford House have exceeded expectation. They aren't just professional and knowledgable, they are kind, caring and take an active interest in my father. He has gone from strength to strength since moving in, the lovely surroundings are clean and well maintained and
his fears have been listened to attentively and managed coordinating with family members. Getting older isn't always easy but Milford House has offered not just a House but a Home, safety and security. Thank you to all the staff for your unfailing smiles and your positive outlook
Reply from Nicole Thompson, Home Manager at Milford House

Thank you for your lovely kind words, we are so grateful for your feedback and will make sure these words are passed on to the staff.

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Review of

Milford House

from K B (Daughter of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great care home. Staff are exceptional with my mothers needs cant praise them enough. They always Great you with a warm welcome when visiting my mother.
The staff will always let you know how she is doing .
Reply from Nicole Thompson, Home Manager at Milford House

Thank you so much for your lovely review. We know how hard the transition has been for you all, your words mean so much to us all.

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Review of

Hazelgrove Care Home

from Julie S (Wife of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Sadly our experience of Hazelgrove was far from a 10*rating. The 2 stars I have given are for the few genuinely lovely carers. My husband required bariatric care but although advertised as available it was in fact sadly lacking. The nursing care particularly was woefully inadequate in my opinion. We
had serious misgivings about a number of health and safety aspects which have been brought to the attention of the management who have been dismissive of our concerns. The Manager (who has now left) was extremely rude, and disrespectful to myself and family members. After my husband passed away we received no condolences from the Manager or Milford Care Group for 7 weeks and only then because they had to acknowledge my complaint, which I find shockingly unprofessional.
Reply from Pierre Falleth, Director & Business Manager at Hazelgrove Care Home

Thank you for taking the time to share your views. While we're sorry to hear that the experience did not meet your expectations, the description of our care home does not reflect what we see day to day at Hazelgrove or the feedback we receive from the vast majority of families.We take every concern seriously. All concerns are thoroughly investigated, as were yours, and responded to in full. Where an investigation finds no evidence to support a concern, this is not a sign of being "dismissive" but of our commitment to responding based on the facts.We expect and promote respectful communication at all times, and our own records and other feedback do not indicate behaviour of the kind described. We remain proud of our team and their dedication to providing safe, compassionate care.We are grateful for people taking the time to give feedback, but unfortunately we do not recognise the description here of our care home or our excellent management team.

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Review of

Milford House

from T N (Daughter of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Milford are excellent. I feel so much happier about my mum's safety and wellbeing now she is at Milford. The care is excellent with delicious food and many activities to involve the residents.
Reply from Nicole Thompson, Home Manager at Milford House

Thank you so much for your lovely words. It is always a pleasure to look after your mum and the whole family.

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Review of

Milford House

from Jane C (Daughter-in-law of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I don't think there is much to be thankful for in this world but I have to say when I go to Milford House to see my husbands father it gives me confidence to know that some wonderful things are happening. Everyone of the staff love their jobs and give 100% to the residents and doing their job well.
Reply from Nicole Thompson, Home Manager at Milford House

This is wonderful feedback to receive. Thank you so much for your lovely, kind words. It means so much to all of us.

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Review of

Ashbourne Lodge

from Rebecca J (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The excellent care home residents are happy and looked after. Value for money. I found as the daughter of my mum, absolutely very enjoyable respite for us both.
Outstanding, excellent, clean, modern. Mum enjoyed herself and I had the rest. Thank you for making knew area of the lodge.
All the staff
are friendly, smiling, calm, professional, reassuring, very helpful, always smiling. They became friends to me and my mum and the residents too. The activities: musical bingo, book corner, pop music quiz, going into the garden, watering plants and flowers, Mum loved. I appreciated seeing videos and photos updates every day of how Mum is doing. A beautiful room, bathroom, and shower with sink, a modern, clean bedroom and TV for mum to watch. Mum had her hair done too.
Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you so much for your lovely feedback. We're really glad to hear that both you and your mum had such a positive experience during her respite stay. It's great to know she enjoyed the activities, her room, and even getting her hair done, and that you felt reassured by the daily updates. Our team will be thrilled to hear your kind words-they truly care about creating a warm, friendly atmosphere for all our residents and families. We're so pleased you felt supported and at ease, and we hope to welcome you both back again soon. Kind Regards, Jim

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Review of

Ashbourne Lodge

from D E (Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for your review. We really appreciate it and are pleased you are enjoying the service provide by all the staff at Ashbourne Lodge. Kind Regards, Jim.

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Review of

Ashbourne Lodge

from Pamela J (Resident) assisted by family/friend published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoyed myself thank you. In respite I found my stay at the Lodge care home to be very welcoming by all the lovely staff members. They go over and above there level of care, friendliness, kindness, in everything they did for me. They went over and above. Absolutely exceptional, excellent and value
for money. I was very well cared for a clean lovely atmosphere. My room in the new area i very nice and comfortable. Had a spa jacuzzi, shower had my hair permed. The decor modern and relaxing with my own bathroom and TV, the staff included me in activities. I made friends with other residents. Thank you so very much to the staff for looking after me.
Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you so much for your heartfelt and thoughtful review of your stay with us at Ashbourne Lodge. We are absolutely delighted to hear that you felt so welcomed and well cared for during your respite stay.It truly means a lot to our entire team to know that their kindness, attentiveness, and dedication made such a positive impact on your experience. We're especially pleased that you enjoyed the modern comfort of your room, the relaxing spa and jacuzzi, and the activities that helped you connect with fellow residents - building friendships is such a special part of what we hope to foster here.Your kind words about our staff and the care you received will be shared with the whole team, as it's feedback like yours that motivates us to continue delivering exceptional service and support every day.On behalf of everyone at The Lodge, thank you again for choosing us and for taking the time to share your experience. Kind Regards, Jim

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Review of

Ashbourne Lodge

from A G (Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, couldn't be better.
Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for your kind words, we appreciate your feedback. Kind Regards, Jim

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Review of

Ashbourne Lodge

from T D (Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here.
Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for your kind feedback. We're so pleased to hear that you're happy with your experience. Your satisfaction is very important to us, and we'll continue to do our best to provide a safe, comfortable, and supportive environment. Kind Regards, Jim

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Review of

Ashbourne Lodge

from C O (Daughter of Resident) published on 20 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother spent two years at Ashbourne Lodge. The care that she received was impeccable.
The management (especially the manager) are friendly, helpful and approachable and really did their best to accommodate mum's needs.
All of the individual care staff and ancillary staff are wonderful, super friendly
and caring.
The range of activities provided by the home is extensive and they also provide services such as hairdressing.
Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for your kind feedback. I will share this with the Team, we hope you are doing well and are here should you need anything in the future. Kind Regards Jim

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Review of

Buddleia House Care Home

from Samantha C (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
To all the amazing staff at Buddleia House, I'm so very grateful to you for all of your love and kindness, you treated my dad with dignity. You gave my dad the chance to live again and enjoy life - you all listened and respected my dad and us as his family - you always made us feel so welcome and we
felt like part of the Buddleia family. We are forever grateful.
Reply from Rachel Squire, Registered Home Manager at Buddleia House Care Home

We cannot thank you enough for allowing your father to join our Buddleia family - we are forever changed for having known and loved your father

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Review of

Milford House

from C F (Daughter-in-law of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Milford House has very beautiful supportive environment! Lovely friendly caring staff! Clean and well presented!! Excellent!
Reply from Nicole Thompson, Home Manager at Milford House

Thank you for taking the time to complete a review :) It is a pleasure having your mother in law with us at Milford House.

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Review of

Buddleia House Care Home

from Cath S (Brother of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother moved into the home the beginning of 2025. The level of care at this home is outstanding. The staff are amazing, nothing is ever too much trouble, they are so caring and professional. They made my brother's last few months very happy and I thank them all from the bottom of my heart xx
Reply from Rachel Squire, Registered Home Manager at Buddleia House Care Home

It was an absolute pleasure to welcome your brother into our community along with his whole family! We only wish it could have been for longer but he will always hold a very special place in our hearts.

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Review of

Milford House

from Amanda C (Niece of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie became a resident one week ago. She has received the best care and support since she moved in. The staff have gone above and beyond to help her settle. We could not have wished for anything better and I am truly grateful for everything the staff are doing for her. Milford House is a very special
place.
Reply from Nicole Thompson, Home Manager at Milford House

These are such lovely words to hear. It is pleasure to look after your aunty and welcome you all into Milford House :)

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Review of

Milford House

from P M (Son-in-law of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law has been a resident in Milford House for almost a year, and considers it a home from home. The staff are all exceptionally kind and caring, and he is very well looked after. There are regular activities for residents and their families and friends, and the staff are always very welcoming.
Reply from Nicole Thompson, Home Manager at Milford House

Thank you for taking the time to complete a review. We appreciate your kind words and we are so pleased your father-in-law has settled into life at Milford so well :)

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Review of

Milford House

from R R (Son-in-law of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nursing care is very good, staff are attentive and take time out on a one to one basis. Communication with relatives is good and we always know early if there are any issues. The residents really seem to appreciate the various events which take place as do the visitors.
Reply from Nicole Thompson, Home Manager at Milford House

Thank you for your kind words, it is a pleasure looking after your mum...and the whole family when you visit :)

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Review of

Milford House

from K W (Daughter of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care, compassion & enthusiasm of the staff at Milford House is evident in many ways - there are wonderful activities on daily which Mum loves to take part in: exercise, baking, singing, Crafts, outside entertainers. We, as a family are always warmly welcomed when we visit and invited to take part
in the activities. Mum settled straight away. at Milford House & we are so pleased we chose it for our Mum! We know that she is well looked after 24 hrs a day and we are very grateful.
Reply from Nicole Thompson, Home Manager at Milford House

What a wonderful review to read. We are honoured to look after your mum and the whole family when you visit.

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Review of

Milford House

from A R (Daughter of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has recently moved from the main house to Coach house nursing wing. We have always been happy with her care and this satisfaction continues. Staff are friendly and approachable, the environment is calm clean and pleasant.
Reply from Nicole Thompson, Home Manager at Milford House

Your comments and feedback are wonderful to read. Thank you for taking the time to complete a review and we are honours to look after your mum.

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Review of

Milford House

from M F (Son of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm happy with the care my mother receives.
Reply from Nicole Thompson, Home Manager at Milford House

Thank you for taking the time to complete a review of Milford House. Your feedback means the world to the whole team.

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Awards / Recognitions (3)

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Frequently Asked Questions about Milford Care

How many Care Homes does Milford Care own?

Milford Care own 6 Care Homes.

Which Milford Care Care Homes have the highest review score?

Spencer Grove Care Home, Ashbourne Lodge & Buddleia House Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Milford Care to verify any information. View our terms and conditions. Milford Care has a Platinum Service – more info.