Care Homes Owned by Milford Care

My father lost his wife in December 2024 and she was his rock. He would have been unable to manage at home on his own which became apparent when he collapsed at home two days after her death and had to stay in hospital for 28 days where we were advised by the health team and doctors that he had dementia and was impossible for him to return home without the constant care he had received from his deceased wife. as I live 20 miles away I am so content that he is in the best place possible and has the best care possible.

Compassion 10/10 for relatives too. Its a difficult & emotional process but all is very good.

We have been visiting mum for getting on a year now and have always found all the staff so helpful & friendly, nothing is to much bother. Mum is always telling me how good they all are. She says she feels like it's like being in one big family and is very happy here.

Without Hazelgrove, I don't think my husband would be with me today. I recommend Hazelgrove 100% plus

My dad is very well cared for at Milford House. All of the staff are lovely, and they genuinely care for my dad.The home is always doing activities with the residents and always welcomes us as family into the home whenever we want to visit.

Being a volunteer at Milford has been so rewarding. Not just for myself, but for all the wonderful residents.

My mum has been living at Milford House over 2 years, and during that time she has received excellent care The atmosphere is always welcoming and the staff very caring and cheerful. Relatives are treated like one of the family. So glad we chose Milford House. It is a very special place.

The staff are the key to the great service and respect given to residents and visitors. Food is of a very high standard. Like any place, issues can arise but the management is always available and find improvements and solutions. Highly recommend.

The mother-in-law needs constant care due to her age and condition. We always find her clean and cared for, and 'incidents' are dealt with immediately. Her medical conditions are constantly monitored, and updates are given. Since entering the home, we have gained peace of mind that all her needs are catered for. All the staff are marvellous!!

Happy easy going staff who made all the residents their number one priority. Clean and tidy, activities to include all residents and a calm friendly atmosphere.

My recent visit with my Mother was made very special by the kindness, thoughtfulness and love that the caregivers show and feel for the residents and fellow caregivers. I was fortunate to be there for VE Day, my sister and I had a wonderful time joining in

The staff have worked incredibly hard with Mum using the Montessori approach to support her independence and now once again, her personality and confidence shine through. Mum's progress is a credit to every member of the team.

Myself, my brothers and all of our family and friends are so grateful to Ashbourne Lodge. The manager Jim and his team have made this heartbreaking time more tolerable. My late mother was a resident during his final months. Her care was wonderful. The respect and kindness shown by all the members of staff was outstanding. All our questions and needs were met from the first contact with Estelle and throughout. The accommodation, facilities and the many activities offered are fabulous, but it really is the lovely staff we wish to thank.

Maureens happy

My father had been in respite here at Spencer Grove 18 months ago and we chose to come back for is nursing care in January 2026. I can't fault any staff member including kitchen staff, carers, nurses, management and cleaners. Your smiles, kindness and cups of coffee were gratefully received. Everyone has supported us as a whole family until the day he passed away. I shall be forever grateful for the care you gave and the dignity you preserved for my dad.

Also the activities and motivation exercises are absolutely fantastic. My mum joins in most times and honestly it has done wonders for her.

Nigel (manager) had reassured us all from the very first appointment, when he showed us around this beautiful home.

My mum has been in Milford House for 6 months now. She's being looked after very well. All the staff are very nice.

Dad moved into Hazelgrove 2 weeks ago. All the staff were so reassuring. Dad has settled so well. The staff are super friendly, and nothing is too much trouble. We chose Hazelgrove for the lovely, homely feel, and wanted somewhere that dad could engage in activities, and he definitely is. The relief to know he is settled and looked after so well is immense. Nigel, admin staff, nurses, carers, kitchen staff and activities leader - Thank you, you are amazing.

The staff are really kind and friendly to Joyce and the rest of the residents. Very caring.