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Care Homes Owned by Milford Care in Nottinghamshire

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Milford Care in Nottinghamshire

Only the locations & reviews in Nottinghamshire for Milford Care are showing below.

View the details of all 6 locations (with 545 reviews) owned by Milford Care

Milford Care Locations in Nottinghamshire (2)

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2 Care Homes owned by Milford Care in Nottinghamshire
Buddleia House Care Home

16 Croft Avenue, Hucknall, Nottingham NG15 7JD 

9.9 63 reviews
"Sadly after being a resident in Buddleia House for nearly 4 years my Aunt passed away in August 2025. During the 4 year period she…"   Read all 63 reviews
Location Type Care Home

At Buddleia House, the team pride themselves on delivering a level of care that focuses directly on each individual. Their approach centres on restoring residents' sense of independence, keeping them at the heart of everything they do. Buddleia… Read more about Buddleia House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 38 Rooms
Hazelgrove Care Home

Farley's Lane, Hucknall, Nottingham NG15 6DY 

9.9 70 reviews
"The management and team have been truly amazing, the level of care my father received far exceeded expectations! Every member of the…"   Read all 70 reviews
Location Type Care Home

Hazelgrove is a purpose-built Care Home set in easily accessible gardens close to the town of Hucknall. At Hazelgrove residents are cared for in a Homely environment with carers and nurses working alongside the residents, their families and other… Read more about Hazelgrove Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 40 Rooms

Milford Care Reviews in Nottinghamshire (133)

9.9

Milford Care has a Group Review Score of 9.9 (9.861) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Milford Care must have a Review Score.

Overall Experience
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Reviewer Connection to Milford Care
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Review of

Hazelgrove Care Home

from P L (Son of Resident) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management and team have been truly amazing, the level of care my father received far exceeded expectations!
Every member of the Hazelgrove Care Team were so caring and understanding to both my father and my family.
This care home is an example of care at its highest level.
Reply from Nigel Allen, Manager at Hazelgrove Care HomeThank you very much for your wonderful review and kind words. Our Team strive at every moment for outstanding care and your review gives testament to this, thank you.
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Review of

Buddleia House Care Home

from Andrew G (Nephew of Resident) published on 13 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly after being a resident in Buddleia House for nearly 4 years my Aunt passed away in August 2025. During the 4 year period she considered Buddleia to be her "home". All through her residency she received excellent care. During her short illness before passing the staff went above and beyond in their
care towards her. I will not forget that and I thank them for it.
Reply from Alisha Hussain, Manager at Buddleia House Care HomeHi Andrew,
Thank you for taking the time out to leave us this lovely review.
We deeply miss your aunt she touched the lives of everybody at Buddleia.
Thank you for continuing to visit us and we hope to see you soon.
Sending lots of love from your Buddleia family.
Kind regards
Alisha
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Review of

Buddleia House Care Home

from Lauretta B (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is wonderful, the carers really do care my mother is very well looked after and the meals all look great with cakes & drinks aplenty. - It's like a hotel. - Lauretta.
Reply from Alisha Hussain, Manager at Buddleia House Care HomeHi Lauretta,
Thank you for taking the time out to leave us such a beautiful review.
It is a pleasure to be able to care for an absolute wonderful lady like your mum.
We are delighted to hear you are happy with the care your mum is receiving at Buddleia.
Kind regards
Alisha
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Review of

Buddleia House Care Home

from Keely P (Daughter of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have always been so happy with the excellent care our mum receives.
The staff knowing mum & us knowing the staff is so important.
We would have been worried about the loss of Rachel but are so reassured by the excellent appointments of Alisha, Mary and Tammy.
Thankyou everyone for really making
the "care" home a place full of care. xxx
Reply from Michele Hoy, Administration at Buddleia House Care HomeThank you for taking time to write such a lovely review. Your mum is a lovely lady who is loved by all the staff.
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Review of

Buddleia House Care Home

from E T (Sister of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely pleasant surroundings.
Excellent staff - very caring and helpful.
Reply from Michele Hoy, Administration Manager at Buddleia House Care HomeHi
Thank you for your very kind words, and for taking time to write a review.
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Review of

Buddleia House Care Home

from Janice T (Sister of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Buddleia House is a lovely comfortable and relaxed care home. The staff are friendly and kind. There is always something going on - activities or entertainment.
Reply from Alisha Hussain, Manager at Buddleia House Care HomeWe love a good party at Buddleia House and it is always a pleasure to have you be part of our events.
We thrive of ensuring everybody is as comfortable as possible from the moment they walk through the doors.
Thank you for this lovely review.
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Review of

Buddleia House Care Home

from J S (Daughter-in-law of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Found the staff to be great and am happy with everything
Reply from Alisha Hussain, Manager at Buddleia House Care HomeThank you for your kind words.
We are always happy to help.
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Review of

Buddleia House Care Home

from Ian B (Son of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As my mothers nominated next of kin I have a great working relationship with both staff and management, Mam is disabled and has dementia and all her needs are taken care of.
Lines of communication are excelant which is very important for me and my brother and although it's not easy we feel like we
are all one big family.
Reply from Alisha Hussain, Manager at Buddleia House Care HomeThank you for taking out time to give us a lovely review.
Your mum is a very special lady and it is a pleasure to be able to care for her.
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Review of

Buddleia House Care Home

from Robert B (Son of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to submit a review of Buddleia House to acknowledge the excellent care being given to our Mother, she is an amputee who's wheelchair bound, she has also been diagnosed with vascular demetia. All her needs are met by staff, we as a family are particulary pleased with the activities and entertainment
provided by the home. My Mother is a person who has struggled with depression all of her life, as you can imagine its been harder for her in her present circumstances, the love and care she recieves has been outstanding.
Reply from Alisha Hussain, Manager at Buddleia House Care HomeHi Robert,
Thank you so much for taking time out to review the home.
We are so happy to hear mum has settled in really well at Buddleia House.
It is always great to see mum interacting with other residents and staff.
She is very much loved at Buddleia.
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Review of

Hazelgrove Care Home

from Maxine E (Stepdaughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant care home. All staff are kind and caring.
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Review of

Hazelgrove Care Home

from Joy R (Friend of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend (monthly). My friend has been here now nearly 2 years. She was very poorly when she first arrived, but is now thriving and absolutely loves it here!
I'm always impressed by the many varied activities on offer at Hazelgrove, and I love to see the photos on social media of my friend
taking part and having fun.
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Review of

Hazelgrove Care Home

from Julie S (Wife of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Sadly our experience of Hazelgrove was far from a 10*rating. The 2 stars I have given are for the few genuinely lovely carers. My husband required bariatric care but although advertised as available it was in fact sadly lacking. The nursing care particularly was woefully inadequate in my opinion. We
had serious misgivings about a number of health and safety aspects which have been brought to the attention of the management who have been dismissive of our concerns. The Manager (who has now left) was extremely rude, and disrespectful to myself and family members. After my husband passed away we received no condolences from the Manager or Milford Care Group for 7 weeks and only then because they had to acknowledge my complaint, which I find shockingly unprofessional.
Reply from Pierre Falleth, Director & Business Manager at Hazelgrove Care HomeThank you for taking the time to share your views. While we're sorry to hear that the experience did not meet your expectations, the description of our care home does not reflect what we see day to day at Hazelgrove or the feedback we receive from the vast majority of families.We take every concern seriously. All concerns are thoroughly investigated, as were yours, and responded to in full. Where an investigation finds no evidence to support a concern, this is not a sign of being "dismissive" but of our commitment to responding based on the facts.We expect and promote respectful communication at all times, and our own records and other feedback do not indicate behaviour of the kind described. We remain proud of our team and their dedication to providing safe, compassionate care.We are grateful for people taking the time to give feedback, but unfortunately we do not recognise the description here of our care home or our excellent management team.
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Review of

Buddleia House Care Home

from Samantha C (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
To all the amazing staff at Buddleia House, I'm so very grateful to you for all of your love and kindness, you treated my dad with dignity. You gave my dad the chance to live again and enjoy life - you all listened and respected my dad and us as his family - you always made us feel so welcome and we
felt like part of the Buddleia family. We are forever grateful.
Reply from Rachel Squire, Registered Home Manager at Buddleia House Care HomeWe cannot thank you enough for allowing your father to join our Buddleia family - we are forever changed for having known and loved your father
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Review of

Buddleia House Care Home

from Cath S (Brother of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother moved into the home the beginning of 2025. The level of care at this home is outstanding. The staff are amazing, nothing is ever too much trouble, they are so caring and professional. They made my brother's last few months very happy and I thank them all from the bottom of my heart xx
Reply from Rachel Squire, Registered Home Manager at Buddleia House Care HomeIt was an absolute pleasure to welcome your brother into our community along with his whole family! We only wish it could have been for longer but he will always hold a very special place in our hearts.
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Review of

Hazelgrove Care Home

from Rob C (Son of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although it was difficult for us to see our mother in a care home setting. We couldn't be happier with Hazelgrove. Mum is settled and well cared for.
Hazelgrove and your team are doing a great job!!
Reply from Camelia Bran, Home Manager at Hazelgrove Care HomeThank you so much for your review! We appreciate your feedback and look forward seeing you soon.
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Review of

Hazelgrove Care Home

from J C (Daughter-in-law of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home has made the transition from my mother-in-law's home environment to a care-nursing home very easy. Everyone is very friendly, and as time has gone on, we feel ourselves and our mother-in-law have joined a whole new family and friends. The environment is light, welcoming and full of activity
and fun.
Reply from Camelia Bran, Home Manager at Hazelgrove Care HomeThank you so much for your wonderful review. We appreciate your feedback and we look forward seeing you again soon.
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Review of

Hazelgrove Care Home

from Jacqueline N (Daughter of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in the home for 3 weeks she is 100% better than when discharged from hospital to the point where she is going to try independent living (with help) she has loved every minute here and I would recommend it to anyone - The staff are marvelous and very caring.
Reply from Camelia Bran, Home Manager at Hazelgrove Care HomeThank you so much for your beautiful feedback -it truly means a lot. Your kind words are very encouraging and uplifting! Thanks again for taking the time to share your thoughts.
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Review of

Hazelgrove Care Home

from Kirsty W (Granddaughter of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home to be very welcoming, friendly, clean with an amazing atmosphere.
Reply from Camelia Bran, Home Manager at Hazelgrove Care HomeThank you so much for your wonderful review. We really appreciate it!
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Review of

Hazelgrove Care Home

from Jeanette W (Daughter of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Hazelgrove very welcoming with it's family environment. All the staff go beyond with caring for the residents.
Reply from Camelia Bran, Home Manager at Hazelgrove Care HomeThank you so much for your review! We really appreciate it! Looking forward seeing you again soon.
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Review of

Hazelgrove Care Home

from H D (Daughter-in-law of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law is so happy with the care. She has made good friends. Management are always there to assist and help. All staff are available when needed. She gained weight and is able to walk again. She doesn't spend time in her bedroom because she likes to talk to everyone. Overall, excellent care!
Environment is clean and the food has loads of choices.
Reply from Camelia Bran, Home Manager at Hazelgrove Care HomeThank you so much for your lovely review and kind words. It truly means a lot to us to hear such positive feedback from families. Much appreciated.
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Awards / Recognitions (3)

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