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Care Homes Owned by Milford Care in Nottinghamshire

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Milford Care in Nottinghamshire

Only the locations & reviews in Nottinghamshire for Milford Care are showing below.

View the details of all 6 locations (with 534 reviews) owned by Milford Care

Milford Care Locations in Nottinghamshire (2)

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2 Care Homes owned by Milford Care in Nottinghamshire
Buddleia House Care Home

16 Croft Avenue, Hucknall, Nottingham NG15 7JD 

9.9 59 reviews
"I would like to submit a review of Buddleia House to acknowledge the excellent care being given to our Mother, she is an amputee who's…"   Read all 59 reviews
Location Type Care Home

At Buddleia House, the team pride themselves on delivering a level of care that focuses directly on each individual. Their approach centres on restoring residents' sense of independence, keeping them at the heart of everything they do. Buddleia… Read more about Buddleia House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 38 Rooms
Hazelgrove Care Home

Farley's Lane, Hucknall, Nottingham NG15 6DY 

9.9 69 reviews
"I visit my friend (monthly). My friend has been here now nearly 2 years. She was very poorly when she first arrived, but is now thriving…"   Read all 69 reviews
Location Type Care Home

Hazelgrove is a purpose-built Care Home set in easily accessible gardens close to the town of Hucknall. At Hazelgrove residents are cared for in a Homely environment with carers and nurses working alongside the residents, their families and other… Read more about Hazelgrove Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 40 Rooms

Milford Care Reviews in Nottinghamshire (128)

9.9

Milford Care has a Group Review Score of 9.9 (9.888) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Milford Care must have a Review Score.

Overall Experience
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Reviewer Connection to Milford Care
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Review of

Buddleia House Care Home

from Robert B (Son of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to submit a review of Buddleia House to acknowledge the excellent care being given to our Mother, she is an amputee who's wheelchair bound, she has also been diagnosed with vascular demetia. All her needs are met by staff, we as a family are particulary pleased with the activities and entertainment
provided by the home. My Mother is a person who has struggled with depression all of her life, as you can imagine its been harder for her in her present circumstances, the love and care she recieves has been outstanding.
Reply from Alisha Hussain, Manager at Buddleia House Care Home

Hi Robert,
Thank you so much for taking time out to review the home.
We are so happy to hear mum has settled in really well at Buddleia House.
It is always great to see mum interacting with other residents and staff.
She is very much loved at Buddleia.

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Review of

Hazelgrove Care Home

from Maxine E (Stepdaughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant care home. All staff are kind and caring.
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Review of

Hazelgrove Care Home

from Joy R (Friend of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend (monthly). My friend has been here now nearly 2 years. She was very poorly when she first arrived, but is now thriving and absolutely loves it here!
I'm always impressed by the many varied activities on offer at Hazelgrove, and I love to see the photos on social media of my friend
taking part and having fun.
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Review of

Hazelgrove Care Home

from Julie S (Wife of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Sadly our experience of Hazelgrove was far from a 10*rating. The 2 stars I have given are for the few genuinely lovely carers. My husband required bariatric care but although advertised as available it was in fact sadly lacking. The nursing care particularly was woefully inadequate in my opinion. We
had serious misgivings about a number of health and safety aspects which have been brought to the attention of the management who have been dismissive of our concerns. The Manager (who has now left) was extremely rude, and disrespectful to myself and family members. After my husband passed away we received no condolences from the Manager or Milford Care Group for 7 weeks and only then because they had to acknowledge my complaint, which I find shockingly unprofessional.
Reply from Pierre Falleth, Director & Business Manager at Hazelgrove Care Home

Thank you for taking the time to share your views. While we're sorry to hear that the experience did not meet your expectations, the description of our care home does not reflect what we see day to day at Hazelgrove or the feedback we receive from the vast majority of families.We take every concern seriously. All concerns are thoroughly investigated, as were yours, and responded to in full. Where an investigation finds no evidence to support a concern, this is not a sign of being "dismissive" but of our commitment to responding based on the facts.We expect and promote respectful communication at all times, and our own records and other feedback do not indicate behaviour of the kind described. We remain proud of our team and their dedication to providing safe, compassionate care.We are grateful for people taking the time to give feedback, but unfortunately we do not recognise the description here of our care home or our excellent management team.

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Review of

Buddleia House Care Home

from Samantha C (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
To all the amazing staff at Buddleia House, I'm so very grateful to you for all of your love and kindness, you treated my dad with dignity. You gave my dad the chance to live again and enjoy life - you all listened and respected my dad and us as his family - you always made us feel so welcome and we
felt like part of the Buddleia family. We are forever grateful.
Reply from Rachel Squire, Registered Home Manager at Buddleia House Care Home

We cannot thank you enough for allowing your father to join our Buddleia family - we are forever changed for having known and loved your father

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Review of

Buddleia House Care Home

from Cath S (Brother of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother moved into the home the beginning of 2025. The level of care at this home is outstanding. The staff are amazing, nothing is ever too much trouble, they are so caring and professional. They made my brother's last few months very happy and I thank them all from the bottom of my heart xx
Reply from Rachel Squire, Registered Home Manager at Buddleia House Care Home

It was an absolute pleasure to welcome your brother into our community along with his whole family! We only wish it could have been for longer but he will always hold a very special place in our hearts.

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Review of

Hazelgrove Care Home

from Rob C (Son of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although it was difficult for us to see our mother in a care home setting. We couldn't be happier with Hazelgrove. Mum is settled and well cared for.
Hazelgrove and your team are doing a great job!!
Reply from Camelia Bran, Home Manager at Hazelgrove Care Home

Thank you so much for your review! We appreciate your feedback and look forward seeing you soon.

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Review of

Hazelgrove Care Home

from J C (Daughter-in-law of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home has made the transition from my mother-in-law's home environment to a care-nursing home very easy. Everyone is very friendly, and as time has gone on, we feel ourselves and our mother-in-law have joined a whole new family and friends. The environment is light, welcoming and full of activity
and fun.
Reply from Camelia Bran, Home Manager at Hazelgrove Care Home

Thank you so much for your wonderful review. We appreciate your feedback and we look forward seeing you again soon.

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Review of

Hazelgrove Care Home

from Jacqueline N (Daughter of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in the home for 3 weeks she is 100% better than when discharged from hospital to the point where she is going to try independent living (with help) she has loved every minute here and I would recommend it to anyone - The staff are marvelous and very caring.
Reply from Camelia Bran, Home Manager at Hazelgrove Care Home

Thank you so much for your beautiful feedback -it truly means a lot. Your kind words are very encouraging and uplifting! Thanks again for taking the time to share your thoughts.

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Review of

Hazelgrove Care Home

from Kirsty W (Granddaughter of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home to be very welcoming, friendly, clean with an amazing atmosphere.
Reply from Camelia Bran, Home Manager at Hazelgrove Care Home

Thank you so much for your wonderful review. We really appreciate it!

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Review of

Hazelgrove Care Home

from Jeanette W (Daughter of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Hazelgrove very welcoming with it's family environment. All the staff go beyond with caring for the residents.
Reply from Camelia Bran, Home Manager at Hazelgrove Care Home

Thank you so much for your review! We really appreciate it! Looking forward seeing you again soon.

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Review of

Hazelgrove Care Home

from H D (Daughter-in-law of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law is so happy with the care. She has made good friends. Management are always there to assist and help. All staff are available when needed. She gained weight and is able to walk again. She doesn't spend time in her bedroom because she likes to talk to everyone. Overall, excellent care!
Environment is clean and the food has loads of choices.
Reply from Camelia Bran, Home Manager at Hazelgrove Care Home

Thank you so much for your lovely review and kind words. It truly means a lot to us to hear such positive feedback from families. Much appreciated.

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Review of

Hazelgrove Care Home

from U U (Sister of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with this care home. My brother is well looked after and all the staff are wonderful.
Reply from Camelia Bran, Home Manager at Hazelgrove Care Home

Thank you so much for the lovely review. We look forward seeing you soon.

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Review of

Hazelgrove Care Home

from Rahila H (Wife of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management have been lovely, warm and welcoming. I have always felt happy and safe here. They all have been helpful and always welcoming, smiling and asking if we need anything, even making the children welcome. I love the way the residents are cared for and involved in daily activities,
the best choice I made.
Reply from Camelia Bran, Home Manager at Hazelgrove Care Home

Thank you so much for the beautiful review you shared with us. Your kind words mean a lot to us and we are truly touched by your appreciation.

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Review of

Buddleia House Care Home

from Steven N (Son of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in this care home for just over twelve months. All I can say is that I am so happy he is here. He is treated so well. The staff at the home are their main asset and boy, do they do a good job (check out their social media). Hand on heart, I can not fault this place and if you have
a loved one needing care, you can not go wrong sending them here!
Reply from Rachel Squire, Registered Home Manager at Buddleia House Care Home

Thank you so much for taking the time to write such a kind review for our home. We are thrilled that your father is with us and that you are so pleased with the care that he receives.

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Review of

Buddleia House Care Home

from Karen S (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff highly enough for their kindness and compassion for the residents. The place is clean and very homely and I can't think of a better place for my mum.
Reply from Rachel Squire, Registered Home Manager at Buddleia House Care Home

Thank you so much for your kind review, we love having your mum as a part of the Buddleia House family and appreciate all of your support of the home.

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Review of

Buddleia House Care Home

from Anne K (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has now been a resident for just over a year. The staff helped Mum settle very quickly - so much so that at the end of a two-week respite stay, Mum decided she wanted to stay here permanently. In this year, the events that I have seen take place are brilliant, the way that everyone joins in
and takes part is wonderful to see. In terms of care, I have no issues at all, it's obvious that my mum's needs are met daily, the staff will go above and beyond.
Reply from Rachel Squire, Registered Home Manager at Buddleia House Care Home

Thank you so much for your kind review of the home, Mum keeps us all on our toes and we are so thankful that she enjoys living here!

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Review of

Buddleia House Care Home

from A J (Daughter of Resident) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very focused on providing quality care and good experiences to the resident. Care is sympathetic and delivered with empathy and humour where appropriate.
Reply from Rachel Squire, Registered Home Manager at Buddleia House Care Home

Thank you for taking the time to complete a review for our home, we appreciate your kind words and are thankful that you chose Buddleia House as a home from home for your loved one.

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Review of

Buddleia House Care Home

from Paula M (Friend of Resident) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming, clean, friendly staff who can't do enough for you, smiles. Lots of entertainment and activities for residents to do.
Overall, excellent.
Reply from Rachel Squire, Registered Home Manager at Buddleia House Care Home

Thank you so much for your kind review, we are always so thankful for your ongoing support of the home and smiling face whenever you visit!

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Review of

Buddleia House Care Home

from Dennis W (Husband of Resident) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home. I could not ask for better. The staff are excellent.
Reply from Rachel Squire, Registered Home Manager at Buddleia House Care Home

Thank you for your kind review, we are so thankful that you chose Buddleia House for your wife and we are grateful for your ongoing support of the home.

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Awards / Recognitions (3)

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