Milford Care in Derbyshire | 4 Care Homes

Review of
Milford House
from A R (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report

Overall Experience

Mum moved up to Coach House from the main house she seems generally settled and calm although her condition is deteriorating. There are fewer activities but I understand this has been addressed. She does not engage much which is not the fault of the staff. Staff are unfailingly kind and take the time

to respond when required.

Reply from Nicole Thompson, Home Manager at Milford HouseThank you for taking the time to leave a review :)

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Review of
The Meadows
from Steven O (Son of Resident) published on 10 December 2025 Submitted via Postal Card • Report

Overall Experience

My mum has been at the care home since July and the level of care has been first class.

Reply from Rachel Squire, Registered Home Manager at The MeadowsWe really appreciate you taking the time to share your feedback. It's wonderful to hear that your mum has been happy and well cared for since moving to The Meadows Care Home. She's an absolute joy to have here, and we're so glad she's part of our Meadows family.

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Review of
The Meadows
from Mandy T (Daughter of Resident) published on 2 December 2025 Submitted via Postal Card • Report

Overall Experience

Mum has come on leaps and bounds since coming into The Meadows. Mum has put on weight and through the care and dedication of carers and nurses mums pressure sore has nearly mended. The carers work closely with the nurses and family. You only have to query something and it is quickly followed up and

worked on. I can safely say that with mum being in The Meadows I can rest at ease knowing full well mum is being looked after.

Reply from Rachel Squire, Registered Home Manager at The MeadowsThank you so much for taking the time to share such a wonderful review. We're absolutely delighted to hear how well your mum has been doing since coming to The Meadows. .
Your kind words mean a great deal to all of us. We truly value the close partnership we have with you and your family, and it's so rewarding to know that our efforts help you feel at ease, confident that your mum is well looked after and cared for with compassion.
We're so proud of the progress she's made.

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Review of
Ashbourne Lodge
from Joan R (Friend of Resident) published on 1 December 2025 Submitted via Website • Report

Overall Experience

Extremely happy with my friends care, Staff are all friendly, My friend is enjoying her stay and enjoying being took out each week, please to see my friend strive in Ashbourne Lodge highly recommended

Reply from Jim Watt, Manager at Ashbourne LodgeWe really appreciate your kind review, i will share your feedback with our team. Looking forward to seeing you soon. Kind Regards, Jim

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Review of
Ashbourne Lodge
from Lisa B (Daughter of Resident) published on 26 November 2025 Submitted via Postal Card • Report

Overall Experience

Absolutely fantastic home for the elderly. All staff members go above and beyond.
This home was my dads family and they made the last few years such a special time for my dad.

Reply from Jim Watt, Manager at Ashbourne LodgeThank you so much for your kind words, your dad was very special to us. Kind Regards, Jim

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Review of
Ashbourne Lodge
from Hannah B (Granddaughter of Resident) published on 26 November 2025 Submitted via Postal Card • Report

Overall Experience

All the staff at Ashbourne have been amazing in caring for my grandfather. They all go above and beyond, and really get to know each and every person at the home.
They helped make the last few years of my grandads life so special and loving.

Reply from Jim Watt, Manager at Ashbourne LodgeThank you for your kind words I will share your feedback with the staff. We are here should you or your family need anything in the future. Kind Regards, Jim

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Review of
The Meadows
from Corrine H (Daughter of Resident) published on 26 November 2025 Submitted via Postal Card • Report

Overall Experience

I would say this feels like home to my mother. The regular staff are wonderful and treat everyone with dignity. They try so hard to find out what the residents like/dislike and treat everyone as individuals. There is lots of humour and love in this home. All the regular staff deserve awards. I'm a little

concerned about the lack of commitment by some of the bank staff.

Reply from Rachel Squire, Registered Home Manager at The MeadowsThank you so much for taking the time to share such thoughtful feedback. We're delighted to hear that your mother feels at home here and that our regular team members have created a caring, respectful, and joyful environment. Your kind words mean a great deal to the staff who work so hard to ensure each resident is treated as an individual and with genuine warmth.
We also appreciate your constructive comments regarding our bank staff. We take all feedback seriously and are continually working to ensure that every team member - whether regular or bank - upholds the same high standards of care and commitment. Your observations will help us in our ongoing efforts to improve consistency across our service.
Thank you once again for your trust and support. It's a privilege to care for your mother and to continue building on what we do well while striving to enhance every aspect of our home.

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Review of
The Meadows
from M J (Daughter of Resident) published on 25 November 2025 Submitted via Postal Card • Report

Overall Experience

Since the new manager started the staff seem happier and more relaxed the atmosphere has definitely changed for the better. Some decoration has been done, but a lot more is needed. Some of the areas are quite dull and outdated. The main staff are as amazing as ever - I do feel that some of the residents

need more specialised care that another home can offer and it does have an effect on the rest of the residents living there.

Reply from Rachel Squire, Registered Home Manager at The MeadowsThank you very much for sharing your feedback. We're so pleased to hear that you've noticed a positive change in the atmosphere of late. It's wonderful to know that the team's morale and the overall environment have improved, as creating a happy, welcoming home is at the heart of what we do.
We appreciate your comments regarding the home's dcor - it's something we're actively reviewing, and further improvements are planned as part of our ongoing refurbishment programme. Your observations about the varying care needs of residents are also valuable. We continually assess the balance of care and support to ensure that every individual receives the most appropriate level of attention while maintaining a comfortable environment for all.
Thank you again for your thoughtful remarks and encouragement. Your feedback helps us to celebrate what's working well and focus on the areas where we can continue to grow and enhance the home for everyone.

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Review of
Ashbourne Lodge
from Robert M (Son of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

Lovely setting. Excellent staff. Caring and compassionate environment throughout.

Feel very confident that my mum is receiving a high standard of care.

It really helps to know your loved one is safe and comfortable

Reply from Jim Watt, Manager at Ashbourne LodgeThank you very much for your kind words and feedback. Kind Regards, Jim

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Review of
Spencer Grove Care Home
from Frederick O (Husband of Resident) published on 21 October 2025 Submitted via Website • Report

Overall Experience

All staff nurses, carers, cleaners, catering and management have been excellent. There are activities and help with any requirement or special needs. Peace of mind knowing my wife is being well looked after in a clean warm environment.

Reply from Briony Marshall, Acting Manager at Spencer Grove Care HomeThank you for taking the time to leave us a lovely review and for your kind words

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Review of
Milford House
from Anthony M (Son of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

The care received by my dad Geoffrey is of the highest standard.
All of the staff during the 3 years that dad has been a resident have showed great compassion and work so hard to make sure dad is cared for and loved.
Milford is an amazing place with amazing people.

Reply from Nicole Thompson, Home Manager at Milford HouseThank you for your words, your whole family are part of the Milford family :)

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Review of
Ashbourne Lodge
from Ivy M (Sister of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

All the staff deserve a big thank you for all the help and kindness they have shown my brother and myself. My brother has improved so much since being here. Thank you.

Reply from Jim Watt, Manager at Ashbourne LodgeThank you for your feedback, we wish you and your brother all the best for the future and are here if you ever need anything. Kind Regards, Jim.

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Review of
Milford House
from Phil W (Son of Resident) published on 9 October 2025 Submitted via Postal Card • Report

Overall Experience

Excellent care delivered in a professional and friendly and caring manner.

Reply from Nicole Thompson, Home Manager at Milford HouseThank you so much for taking the time to complete a review :) We value everyone's feedback of our home and your words mean the world to all staff :)

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Review of
Milford House
from Elin S (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

Lovely place and staff, staff seem to genuinely care and it's lovely to see all the activities available. Always a pleasure to come visit!

Reply from Nicole Thompson, Home Manager at Milford HouseThank you so much for leaving us a review, we are always so grateful as your words mean so much to the staff.

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Review of
Milford House
from Alison G (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

As soon as we arrived at Milford House we were made to feel very welcome. The staff are all very encouraging, and Mum loves taking part in all the activities. Her room is always kept spotless and the facilities in the home are to a high standard. Mum has enjoyed a good selection of interesting food.

The kitchen staff are most helpful and are aware of nutritional needs. Mum is happy and settled in Milford House and we would like to thank every member of staff for their continued commitment and support in meeting Mum's needs.

Reply from Nicole Thompson, Home Manager at Milford HouseAlways a big thank you to anyone who takes the time to leave us a review :) We are so pleased with how your mum has settled in and it is lovely that the whole family has become part of our Milford family.

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Review of
Milford House
from Jacob T (Grandson of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

I've had a fantastic experience with Milford House. The staff are all lovely and very attentive despite clearly being busy. My grandma has nothing but positive things to say about her time so I couldn't ask for more.
The staff have gone above and beyond facilitating regular video calls for which I

am extremely grateful.

Reply from Nicole Thompson, Home Manager at Milford HouseThank you for taking the time to give us such wonderful feedback. We are always overwhelmed with such kind comments and always feed these back to the team :)

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Review of
Milford House
from Alan S (Son of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

Milford House is a lovely care home with excellent staff and facilities. It always feels warm and welcoming whenever we visit and we know that my father is well cared for.

Reply from Nicole Thompson, Home Manager at Milford HouseThank you for taking the time to say such lovely words :) We love having your father with us and feel that everyone is part of our Milford family.

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Review of
Milford House
from Linda S (Daughter-in-law of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

It's a really good atmosphere in Milford House. The staff are very kind, friendly and welcoming. The residents are really well looked after. There's lots of activities for them.

Reply from Nicole Thompson, Home Manager at Milford HouseThank you so much for completing a review :) I always pass the positive feedback and lovely words said to the staff.

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Review of
Milford House
from Karen S (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

It was a difficult decision to put Mum into a care home but definately the right one. The staff are brilliant with her and very attentive to her needs. They keep us very well informed so we know how well cared for she is and have no worries at all.

Reply from Nicole Thompson, Home Manager at Milford HouseThank you very much for your kind words and taking the time to review us :) It is always lovely to hear such kind words and praise for the staff.

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Review of
Milford House
from J P (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

The staff here are all very attentive and caring. I am able to relax now knowing how well looked after my mum is. Mum has made some lovely friends here and the entertainments are great.

Reply from Nicole Thompson, Home Manager at Milford HouseThank you for taking the time to complete a review of our home :) We love having your mum with us and feel that you are all part of our Milford family.

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Care Homes Owned by Milford Care in Derbyshire

Milford Care Locations in Derbyshire (4)

Milford Care Reviews in Derbyshire (412)

Milford House

The Meadows

The Meadows

Ashbourne Lodge

Ashbourne Lodge

Ashbourne Lodge

The Meadows

The Meadows

Ashbourne Lodge

Spencer Grove Care Home

Milford House

Ashbourne Lodge

Milford House

Milford House

Milford House

Milford House

Milford House

Milford House

Milford House

Milford House

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