
Milford House made our decision very simple, it was the perfect 'home from home' feel we were after.Mark W(Grandson of Resident/Service User)



Milford House made our decision very simple, it was the perfect 'home from home' feel we were after.Mark W(Grandson of Resident/Service User)



A retirement home of elegance and distinction. Milford House, a beautiful grade II listed building and its adjoining Coach House were transformed into a tastefully renovated retirement home in 1985.
Actively involved in the national Dignity Challenge campaign, with many members of staff taking on the role of Dignity Champions. This campaign is all about putting dignity and respect at the centre of care services, with a great emphasis on...
Care Provided by Milford House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Milford House for full pricing details and T&Cs.
Contact Milford House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Milford Care
- Private Owned
Person in charge
- Nicole Thompson(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (57)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (5)
Milford House Reviews (104)
Milford House has a Review Score of 9.9 (9.882) out of 10, based on 58 reviews in the last 2 years.
Over all time Milford House has 104 reviews.
My father lost his wife in December 2024 and she was his rock. He would have been unable to manage at home on his own which became apparent when he collapsed at home two days after her death and had to stay in hospital for 28 days where we were advised by the health team and doctors that he had dementia and was impossible for him to return home without the constant care he had received from his deceased wife. as I live 20 miles away I am so content that he is in the best place possible and has the best care possible.
Thank you for taking the time to write such an honest and personal reply. It is really appreciated. It is a pleasure having your dad with us :)
I compare Milford to my own mum's care home and realize how much Milford xcells in all areas.
Mum-in-law has settled in well & speaks highly of staff & activities.
Love & laughter go along way.
Compassion 10/10 for relatives too. Its a difficult & emotional process but all is very good.
Thank you for taking the time to write such an honest and personal reply. It is really appreciated. It is a pleasure having your mum-in-law with us :)
We have been visiting mum for getting on a year now and have always found all the staff so helpful & friendly, nothing is to much bother. Mum is always telling me how good they all are. She says she feels like it's like being in one big family and is very happy here.
Thank you for taking the time to write such an honest and personal reply. It is really appreciated. It is a pleasure having your mum with us :)
My dad is very well cared for at Milford House. All of the staff are lovely, and they genuinely care for my dad.The home is always doing activities with the residents and always welcomes us as family into the home whenever we want to visit.
Thank you for taking the time to leave us a review :) We see you all as part of the family as we are so pleased your dad has decided to call Milford home.
So many happy faces, to greet me as I walk in and the kindness shown towards me is just so lovely!
Being a volunteer at Milford has been so rewarding. Not just for myself, but for all the wonderful residents.
Thank you for taking the time to write us a wonderful review. Knit and Knatter is some of our residents favourite day of the week :)
My mum has been living at Milford House over 2 years, and during that time she has received excellent care The atmosphere is always welcoming and the staff very caring and cheerful. Relatives are treated like one of the family. So glad we chose Milford House. It is a very special place.
Thank you so much for taking the time to leave us such a wonderful review. Very meaningful words to all the staff.
The staff are the key to the great service and respect given to residents and visitors. Food is of a very high standard. Like any place, issues can arise but the management is always available and find improvements and solutions. Highly recommend.
Thank you for taking the time to write such an honest and personal reply. It is really appreciated. It is a pleasure having your mum with us :)
The mother-in-law needs constant care due to her age and condition. We always find her clean and cared for, and 'incidents' are dealt with immediately. Her medical conditions are constantly monitored, and updates are given. Since entering the home, we have gained peace of mind that all her needs are catered for. All the staff are marvellous!!
Thank you for taking the time to write such a lovely and detailed review. Your kind words will be shared with all the staff :)
Happy easy going staff who made all the residents their number one priority. Clean and tidy, activities to include all residents and a calm friendly atmosphere.
Thank you for taking the time to write us such a wonderful review. We appreciate your words that are so personal :)
My recent visit with my Mother was made very special by the kindness, thoughtfulness and love that the caregivers show and feel for the residents and fellow caregivers. I was fortunate to be there for VE Day, my sister and I had a wonderful time joining in
Thank you for taking the time to write a lovely review. Such kind words and it is an absolute pleasure looking after your mum :)
We chose Coach House for Mum as we had been so impressed on our initial visit, with both the facilities and the wonderful team.
From day one, the staff felt like a family, giving Mum the very best medical, physical and emotional support (as well as supporting me when we suddenly lost my Dad, just a couple of weeks after Mum moved in. )
The staff have always kept me fully informed and I felt reassured every step of the way that Mum's needs were being met and her well-being was of the upmost importance to every member of the team.
The staff have worked incredibly hard with Mum using the Montessori approach to support her independence and now once again, her personality and confidence shine through. Mum's progress is a credit to every member of the team.
Thank you so much for taking the time to share such lovely words and a detailed review of your experience. I will share this with the whole team :)
My mum has been in Milford House for 6 months now. She's being looked after very well. All the staff are very nice.
Thank you so much for taking the time to leave us a review. Your feedback is valued and appreciated :)
The staff are really kind and friendly to Joyce and the rest of the residents. Very caring.
Thank you so much for taking the time to write a review. It is always lovely to see you at the coach house :)
My mum is very well looked after in Milford House. The staff and carers are excellent and look after her every need. There is a lovely atmosphere, like being part of the family.
Thank you always for taking the time out to give us a review :) It is a pleasure to look after your mum and see you all as the Milford Family.
All the staff are polite, efficient, happy and very caring. We are always notified if any problems arise through behaviour or health of resident. The home is always spotless and the meals are very nutritional and varied.
Thank you so much for taking the time to leave us such a lovely review, your words are very touching always :)
When it was necessary for my sister to have nursing care it was upsetting. I reviewed several and settled on Milford Care. I was still nervous when she first arrived at the home. As although you hope you have done right in the placement, you never know. However I needn't have worried. As from the moment she arrived they couldn't do enough for her......even accepting her little foilbles! She is always treated as an individual, not a number, shown respect at all times. All staff go above and beyond to ensure the residents are well cared for and importantly happy. This really is a home from home and if I could give it 10 stars I would without hesitation.
What lovely words, thank you for taking the time to give us your valued feedback :)
The standard of care is excellent, and especially good to see is the empathy shown by all members of staff to residents. My Mum has really settled in and thoroughly enjoys many of the activities. I couldn't recommend it more.
Thank you for your kind words, we value your words and feedback so much :) We see you all as our Milford family.
On a positive note my mum is very happy at Milford Care and I know she is well looked after. This is a big weight off my mind and i really must thank all the staff involved day to day for that.
Thank you for your feedback :) We always appreciate your honest views and think of you all as the Milford family.
On my most recent visit I was met as usual with a cheerful welcome from staff, and my aunt a much appreciated member of the family. At a planned assessment meeting it was clear that my aunt is known, and the challenges she faces in her extreme old age are skilfully, professionally and kindly effected.
Thank you for your feedback, it is our pleasure looking after your Aunty :)
Mum has dementia and has been a resident of the coach house for a few years. Her condition is deteriorating and her mood is variable. No matter how Mum is, all of the staff are wonderful with her, patient and kind with a real concern for her wellbeing. The staff know us, we are greeted with smiles and it feels like we are part of a family. We are always kept informed about Mum's care.
Thank you for your kind words always :) We always appreciate your feedback.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Milford House.
There are no upcoming events for Milford House.
Awards / Recognitions (2)
- 30 Jan 2026Recipient: Milford Care
- 21 Nov 2015Recipient: Milford House
Accreditations
There are no accreditations posted yet for Milford House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Milford House
What types of Care is Milford House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Milford House have?
There are 57 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Milford House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Milford House to the centre of Belper?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Milford House to verify any information. View our terms and conditions. Milford House has an Enhanced Service -more info.