Milford House

After visiting for last 6 months Milford House is consistently welcoming. Staff always very attentive and caring. Lovely homely atmosphere and I am able to feel at ease visiting and ensuring sister is well cared for. Sister in last residential home never got up each day and certainly didn't take part in activities so well done to all staff involved

Milford House beautiful surroundings! My mother-in-law seems to be very settled now? We've had some problems with her laundry issues! The staff are very friendly and supportive. ?

My father lost his wife in December 2024 and she was his rock. He would have been unable to manage at home on his own which became apparent when he collapsed at home two days after her death and had to stay in hospital for 28 days where we were advised by the health team and doctors that he had dementia and was impossible for him to return home without the constant care he had received from his deceased wife. as I live 20 miles away I am so content that he is in the best place possible and has the best care possible.

Compassion 10/10 for relatives too. Its a difficult & emotional process but all is very good.

We have been visiting mum for getting on a year now and have always found all the staff so helpful & friendly, nothing is to much bother. Mum is always telling me how good they all are. She says she feels like it's like being in one big family and is very happy here.

My dad is very well cared for at Milford House. All of the staff are lovely, and they genuinely care for my dad.The home is always doing activities with the residents and always welcomes us as family into the home whenever we want to visit.

Being a volunteer at Milford has been so rewarding. Not just for myself, but for all the wonderful residents.

My mum has been living at Milford House over 2 years, and during that time she has received excellent care The atmosphere is always welcoming and the staff very caring and cheerful. Relatives are treated like one of the family. So glad we chose Milford House. It is a very special place.

The staff are the key to the great service and respect given to residents and visitors. Food is of a very high standard. Like any place, issues can arise but the management is always available and find improvements and solutions. Highly recommend.

The mother-in-law needs constant care due to her age and condition. We always find her clean and cared for, and 'incidents' are dealt with immediately. Her medical conditions are constantly monitored, and updates are given. Since entering the home, we have gained peace of mind that all her needs are catered for. All the staff are marvellous!!

Happy easy going staff who made all the residents their number one priority. Clean and tidy, activities to include all residents and a calm friendly atmosphere.

My recent visit with my Mother was made very special by the kindness, thoughtfulness and love that the caregivers show and feel for the residents and fellow caregivers. I was fortunate to be there for VE Day, my sister and I had a wonderful time joining in

The staff have worked incredibly hard with Mum using the Montessori approach to support her independence and now once again, her personality and confidence shine through. Mum's progress is a credit to every member of the team.

My mum has been in Milford House for 6 months now. She's being looked after very well. All the staff are very nice.

The staff are really kind and friendly to Joyce and the rest of the residents. Very caring.

My mum is very well looked after in Milford House. The staff and carers are excellent and look after her every need. There is a lovely atmosphere, like being part of the family.

All the staff are polite, efficient, happy and very caring. We are always notified if any problems arise through behaviour or health of resident. The home is always spotless and the meals are very nutritional and varied.

When it was necessary for my sister to have nursing care it was upsetting. I reviewed several and settled on Milford Care. I was still nervous when she first arrived at the home. As although you hope you have done right in the placement, you never know. However I needn't have worried. As from the moment she arrived they couldn't do enough for her......even accepting her little foilbles! She is always treated as an individual, not a number, shown respect at all times. All staff go above and beyond to ensure the residents are well cared for and importantly happy. This really is a home from home and if I could give it 10 stars I would without hesitation.

The standard of care is excellent, and especially good to see is the empathy shown by all members of staff to residents. My Mum has really settled in and thoroughly enjoys many of the activities. I couldn't recommend it more.

On a positive note my mum is very happy at Milford Care and I know she is well looked after. This is a big weight off my mind and i really must thank all the staff involved day to day for that.