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Milford House

Derby Road, Milford, Duffield, Belper, Derbyshire DE56 0QW
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Milford House made our decision very simple, it was the perfect 'home from home' feel we were after.Mark W(Grandson of Resident/Service User)
Milford House, Belper
Milford House, Belper
Milford House, Belper

A retirement home of elegance and distinction. Milford House, a beautiful grade II listed building and its adjoining Coach House were transformed into a tastefully renovated retirement home in 1985.

Actively involved in the national Dignity Challenge campaign, with many members of staff taking on the role of Dignity Champions. This campaign is all about putting dignity and respect at the centre of care services, with a great emphasis on...  

Care Provided by Milford House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,310N/A

Contact Milford House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicole Thompson(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (57)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (5)

Milford House Reviews (104)

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9.9

Milford House has a Review Score of 9.9 (9.882) out of 10, based on 58 reviews in the last 2 years. Over all time Milford House has 104 reviews.

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Showing 104 reviews matching selected criteria
Review from K W (Daughter of Resident) published on 23 May 2025 Submitted via Postal Card
Overall Experience

The care, compassion & enthusiasm of the staff at Milford House is evident in many ways - there are wonderful activities on daily which Mum loves to take part in: exercise, baking, singing, Crafts, outside entertainers. We, as a family are always warmly welcomed when we visit and invited to take part in the activities. Mum settled straight away. at Milford House & we are so pleased we chose it for our Mum! We know that she is well looked after 24 hrs a day and we are very grateful.

Reply from Nicole Thompson, Home Manager at Milford House

What a wonderful review to read. We are honoured to look after your mum and the whole family when you visit.

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Review from M F (Son of Resident) published on 23 May 2025 Submitted via Postal Card
Overall Experience

I'm happy with the care my mother receives.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you for taking the time to complete a review of Milford House. Your feedback means the world to the whole team.

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Review from A B (Daughter-in-law of Resident) published on 23 May 2025 Submitted via Postal Card
Overall Experience

Delighted to see my mother-in-law happy here at Milford House. Everything is first class form the staff, cleanliness and general feeling of home.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you so much for your kind words, we appreciate them so much and they are lovely to hear.

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Review from A M (Partner of Resident) published on 23 May 2025 Submitted via Postal Card
Overall Experience

I have been visiting my partner for a few weeks now very pleased with the care she is having.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you for taking the time to review our home and leave such lovely feedback. We really appreciate your kind words.

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Review from K A (Granddaughter of Resident) published on 23 May 2025 Submitted via Postal Card
Overall Experience

The staff are amazing and very accommodating to both the residents and the family members. My nana enjoys all the atmosphere and events that happen at Milford and it does allow us as family to also get involved.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you so much for taking the time to review Milford House. Your comments are wonderful to hear.

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Review from K A (Son-in-law of Resident) published on 29 April 2025 Submitted via Postal Card
Overall Experience

We always experience a friendly, approachable response to our visit, and always see my mother-in-law in a friendly, inclusive environment where she appears clean, well looked after and happy, with dignity and respect at the forefront.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you so much for taking the time to complete a review. We appreciate your lovely comments more than we can put into words.

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Review from J W (Son of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience

My mum has recently moved to the Coach House area of the home and we are very happy with her transition to this area. The staff are all very friendly and attentive to all the residents. Mum moved to get the extra nursing care she needs now. The Coach House has a warm and relaxing atmosphere, the peacefulness and staff interaction with all help the residents to enjoy their stay knowing they are being well cared for. Thank you.

Reply from Sheila Barwick, Senior Manger at Milford House

Thank you for reviewing our care home. Your lovely comments are really appreciated.

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Review from S R (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience

Since my mum arrived at Milford the staff have been amazing with her. They are so considerate and kind. Although my mum doesn't always join in with the activities, there's always something happening everyday.

Reply from Sheila Barwick, Senior Manger at Milford House

Thank you for reviewing our care home. Your lovely comments are really appreciated.

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Review from D B (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience

I couldn't wish for a better place for my mum to live. She is happy, loved and so well cared for. The staff are so kind and compassionate, they treat every resident like family. The home is always clean and there is always something going on for the residents. It's like a hotel!

Reply from Sheila Barwick, Senior Manger at Milford House

Thankyou for reviewing our care home. Your lovely comments are really appreciated.

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Review from D N (Son of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience

My mother has been a resident for 6 years and I have always been happy with the care that she's received.

Reply from Sheila Barwick, Senior Manger at Milford House

Thank you for taking the time to review our care home.

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Review from S S (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience
Very happy with the care Mum receives. Proffessional, caring, friendly staff.

All of Mum's needs are met. Clean, bright, well-decorated and maintained property. Would recommend highly.

Reply from Sheila Barwick, Senior Manger at Milford House

Thank you for reviewing our care home. Your lovely comments are really appreciated.

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Review from S B (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience

I am very pleased with the support and care you deliver to my mum. She always seems happy and likes all the activities you provide. The staff are all great and do an amazing job. I would also recommend others t your lovely care home. Thank you all for your care and understanding.

Reply from Sheila Barwick, Senior Manger at Milford House

Thank you for reviewing our care home. We really appreciate your lovely comments.

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Review from C B (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience

Mum is very happy at Milford House. They are very caring and arrange a lot of stimulating activities and social occasions. The food and environment is homely and welcoming. They keep us informed of any health issues. The staff are very friendly and obviously know Mum and what she likes.

Reply from Sheila Barwick, Senior Manger at Milford House

Thank you for reviewing our care home. We really appreciate your lovely comments.

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Review from S G (Son of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience

Great friendly place, they look after my dad well and make it a happy environment to live. Everywhere is always spotlessly clean and there are always plenty of activities to keep my dad engaged and enjoying his later years in a great environment.

Reply from Sheila Barwick, Senior Manger at Milford House

Thankyou for your review of our care home. We really appreciate the lovely comments.

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Review from N C (Son of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience
My parents have been accorded dignity and respect in all areas. The staff talk directly to the residents and always listen.

I want to say a big thank you for the care you provide my mum. It has led to me fully trusting you for her care, safe in the knowledge we have done our best. Thank you.

Reply from Sheila Barwick, Senior Manger at Milford House

Thank You for completing a review of our care home. We really appreciate your lovely comments.

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Review from K D (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card
Overall Experience

My mum has lived at the Coach House since 2020. She has advanced dementia with significant and challenging behavioural problems. Under the outstanding leadership of the lead nurse, the nursing team have managed my mum's dementia care with a professional, caring, consistent and supportive approach. Mum is calm, clean, well fed and comfortable whenever I visit, which is quite an achievement. Despite Mum's complex and demanding illness, she has been treated with respect, dignity and kindness and the staff have ensured that she is able to live her best possible life. I will always be grateful to them for this.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you for reviewing our care home and for your kind words. Your lovely comments are really appreciated.

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Review from S K (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card
Overall Experience
Mum is really well looked after at Milford House. She seems very settled and happy. The food is lovely and she eats so much better here than she did at home, as she has got company.

All the communal areas are always clean and tidy, Mum's room is perfect for her. She especially loves her orchid.

Reply from Sheila Barwick, Senior Manger at Milford House

Thankyou for your review, it is really appreciated. We are so pleased your mum is happy and settled.

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Review from S M (Daughter of Resident) published on 21 January 2025 Submitted via Website
Overall Experience

My father has been a resident in Milford House Care Home since July 2024, having had a short respite stay beforehand. He has always been treated with kindness and respect by all the staff, who are equally friendly and welcoming to visitors at all times. My father particularly enjoys the food and company at the home and loves having a chat and sharing jokes with the staff. There are regular activities arranged for residents, which they clearly enjoy and often include family, friends and the wider community. Although he has had several health challenges during his stay; these have been dealt with very professionally at all times and this gives me great confidence that he is being well cared for at Milford House.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you so much for taking the time to review our care home. Your kind comments are really appreciated.

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Review from Hannah S (Daughter of Resident) published on 17 May 2024 Submitted via Postal Card
Overall Experience

As a visitor, always made to feel welcome and feel part of the Milford House family. Staff are great with my mum, treat her with dignity and love at all times. Activities are open to all residents and visitors. My mum loves the variety of activities, especially those which include music in one way or another. Mum has lived living at Milford House since the day she moved in. Thank you all for your care.

Reply from Mark Binns, Manager at Milford House

Hi, thank you so much for taking the time to write such a lovely review. I am so pleased to hear that my excellent team are making you feel welcome when you visit and that both you and your mum enjoy activities when you visit. It is a privilege to care for your mum.

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Review from Tim H (Son of Resident) published on 18 April 2024 Submitted via Website
Overall Experience

My father had to move into Milford before Christmas as his dementia had become too much for the family to cope with. The manager and his team provide excellent care. The Montessori philosophy creates a calm atmosphere within the home. The food and activities are excellent. The place feels more like a home than a clinical institution. It is welcoming, comfortable and relaxing.

Reply from Mark Binns, Manager at Milford House

Thank you so much for your kind words. I am pleased that our home provides the homely environment that you mention, it is certainly something that we strive for. Thank you also for your comment about our Montessori philosophy. Providing care in this way is something that is close to our hearts and...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (2)

  • 30 Jan 2026Recipient: Milford Care
  • 21 Nov 2015Recipient: Milford House

Accreditations

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