
Milford House made our decision very simple, it was the perfect 'home from home' feel we were after.Mark W(Grandson of Resident/Service User)



Milford House made our decision very simple, it was the perfect 'home from home' feel we were after.Mark W(Grandson of Resident/Service User)



A retirement home of elegance and distinction. Milford House, a beautiful grade II listed building and its adjoining Coach House were transformed into a tastefully renovated retirement home in 1985.
Actively involved in the national Dignity Challenge campaign, with many members of staff taking on the role of Dignity Champions. This campaign is all about putting dignity and respect at the centre of care services, with a great emphasis on...
Care Provided by Milford House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Milford House for full pricing details and T&Cs.
Contact Milford House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Milford Care
- Private Owned
Person in charge
- Nicole Thompson(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (57)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (5)
Milford House Reviews (104)
Milford House has a Review Score of 9.9 (9.882) out of 10, based on 58 reviews in the last 2 years.
Over all time Milford House has 104 reviews.
The care, compassion & enthusiasm of the staff at Milford House is evident in many ways - there are wonderful activities on daily which Mum loves to take part in: exercise, baking, singing, Crafts, outside entertainers. We, as a family are always warmly welcomed when we visit and invited to take part in the activities. Mum settled straight away. at Milford House & we are so pleased we chose it for our Mum! We know that she is well looked after 24 hrs a day and we are very grateful.
What a wonderful review to read. We are honoured to look after your mum and the whole family when you visit.
I'm happy with the care my mother receives.
Thank you for taking the time to complete a review of Milford House. Your feedback means the world to the whole team.
Delighted to see my mother-in-law happy here at Milford House. Everything is first class form the staff, cleanliness and general feeling of home.
Thank you so much for your kind words, we appreciate them so much and they are lovely to hear.
I have been visiting my partner for a few weeks now very pleased with the care she is having.
Thank you for taking the time to review our home and leave such lovely feedback. We really appreciate your kind words.
The staff are amazing and very accommodating to both the residents and the family members. My nana enjoys all the atmosphere and events that happen at Milford and it does allow us as family to also get involved.
Thank you so much for taking the time to review Milford House. Your comments are wonderful to hear.
We always experience a friendly, approachable response to our visit, and always see my mother-in-law in a friendly, inclusive environment where she appears clean, well looked after and happy, with dignity and respect at the forefront.
Thank you so much for taking the time to complete a review. We appreciate your lovely comments more than we can put into words.
My mum has recently moved to the Coach House area of the home and we are very happy with her transition to this area. The staff are all very friendly and attentive to all the residents. Mum moved to get the extra nursing care she needs now. The Coach House has a warm and relaxing atmosphere, the peacefulness and staff interaction with all help the residents to enjoy their stay knowing they are being well cared for. Thank you.
Thank you for reviewing our care home. Your lovely comments are really appreciated.
Since my mum arrived at Milford the staff have been amazing with her. They are so considerate and kind. Although my mum doesn't always join in with the activities, there's always something happening everyday.
Thank you for reviewing our care home. Your lovely comments are really appreciated.
I couldn't wish for a better place for my mum to live. She is happy, loved and so well cared for. The staff are so kind and compassionate, they treat every resident like family. The home is always clean and there is always something going on for the residents. It's like a hotel!
Thankyou for reviewing our care home. Your lovely comments are really appreciated.
My mother has been a resident for 6 years and I have always been happy with the care that she's received.
Thank you for taking the time to review our care home.
All of Mum's needs are met. Clean, bright, well-decorated and maintained property. Would recommend highly.
Thank you for reviewing our care home. Your lovely comments are really appreciated.
I am very pleased with the support and care you deliver to my mum. She always seems happy and likes all the activities you provide. The staff are all great and do an amazing job. I would also recommend others t your lovely care home. Thank you all for your care and understanding.
Thank you for reviewing our care home. We really appreciate your lovely comments.
Mum is very happy at Milford House. They are very caring and arrange a lot of stimulating activities and social occasions. The food and environment is homely and welcoming. They keep us informed of any health issues. The staff are very friendly and obviously know Mum and what she likes.
Thank you for reviewing our care home. We really appreciate your lovely comments.
Great friendly place, they look after my dad well and make it a happy environment to live. Everywhere is always spotlessly clean and there are always plenty of activities to keep my dad engaged and enjoying his later years in a great environment.
Thankyou for your review of our care home. We really appreciate the lovely comments.
I want to say a big thank you for the care you provide my mum. It has led to me fully trusting you for her care, safe in the knowledge we have done our best. Thank you.
Thank You for completing a review of our care home. We really appreciate your lovely comments.
My mum has lived at the Coach House since 2020. She has advanced dementia with significant and challenging behavioural problems. Under the outstanding leadership of the lead nurse, the nursing team have managed my mum's dementia care with a professional, caring, consistent and supportive approach. Mum is calm, clean, well fed and comfortable whenever I visit, which is quite an achievement. Despite Mum's complex and demanding illness, she has been treated with respect, dignity and kindness and the staff have ensured that she is able to live her best possible life. I will always be grateful to them for this.
Thank you for reviewing our care home and for your kind words. Your lovely comments are really appreciated.
All the communal areas are always clean and tidy, Mum's room is perfect for her. She especially loves her orchid.
Thankyou for your review, it is really appreciated. We are so pleased your mum is happy and settled.
My father has been a resident in Milford House Care Home since July 2024, having had a short respite stay beforehand. He has always been treated with kindness and respect by all the staff, who are equally friendly and welcoming to visitors at all times. My father particularly enjoys the food and company at the home and loves having a chat and sharing jokes with the staff. There are regular activities arranged for residents, which they clearly enjoy and often include family, friends and the wider community. Although he has had several health challenges during his stay; these have been dealt with very professionally at all times and this gives me great confidence that he is being well cared for at Milford House.
Thank you so much for taking the time to review our care home. Your kind comments are really appreciated.
As a visitor, always made to feel welcome and feel part of the Milford House family. Staff are great with my mum, treat her with dignity and love at all times. Activities are open to all residents and visitors. My mum loves the variety of activities, especially those which include music in one way or another. Mum has lived living at Milford House since the day she moved in. Thank you all for your care.
Hi, thank you so much for taking the time to write such a lovely review. I am so pleased to hear that my excellent team are making you feel welcome when you visit and that both you and your mum enjoy activities when you visit. It is a privilege to care for your mum.
My father had to move into Milford before Christmas as his dementia had become too much for the family to cope with. The manager and his team provide excellent care. The Montessori philosophy creates a calm atmosphere within the home. The food and activities are excellent. The place feels more like a home than a clinical institution. It is welcoming, comfortable and relaxing.
Thank you so much for your kind words. I am pleased that our home provides the homely environment that you mention, it is certainly something that we strive for. Thank you also for your comment about our Montessori philosophy. Providing care in this way is something that is close to our hearts and...
Bed Vacancies
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Awards / Recognitions (2)
- 30 Jan 2026Recipient: Milford Care
- 21 Nov 2015Recipient: Milford House
Accreditations
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Meet the Team (0)
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