Milford House

My father had to move into Milford before Christmas as his dementia had become too much for the family to cope with. The manager and his team provide excellent care. The Montessori philosophy creates a calm atmosphere within the home. The food and activities are excellent. The place feels more like a home than a clinical institution. It is welcoming, comfortable and relaxing.

Milford House has always been a warm and welcoming place for my Mother. Years ago she was visiting friends and relatives there and now she’s a resident. So, she’s now able to enjoy the care and respect she’s getting in her latter years and I get to visit her regularly and see how well she’s being looked after. The home is always well-ordered and there are many activities organised for those who are able. Mum can connect well with the staff and I’m sure this is the place she’s happy for her closing years.

My Dad has been in Milford House for nearly a year now. He is really well cared for. I live abroad, and Milford keep me well-informed about any changes in his health or needs. They are always patient and kind to my Dad, and with us too. All of the staff are so kind, it is very reassuring for me to know that my Dad is safe and well cared for. Thanks, Milford House.

The staff at Milford House are always friendly and thoughtful. I can tell that they have a genuine affection for my dad. It gives me peace of mind to know that he is being well looked after and that both the care and nursing teams put 100% into their roles.

My Mum spent her final years at the Coachhouse Milford. During this time she was extremely well cared for, especially during the Covid days. The staff were very tolerant of her little ways, she walked for miles visiting everyone. As she deteriorated the care altered to cater for her needs. The nurses did a great job. The care assistants made friends with Mum, she seemed to love this. Mum always said 'This is my Happy House.' The Coach House was always clean and tidy, the cleaners do a stirling job, they always had time for Mum. Thank you all very much.

The care home is always clean with a nice friendly atmosphere.

I am delighted to share my positive experience with this exceptional care home where my grandmother currently resides. The facilities are top-notch, providing a comfortable and safe environment. The dedicated staff members exhibit genuine compassion and professionalism, ensuring personalized care for each resident. The range of activities offered is impressive, catering to diverse interests and fostering a vibrant community atmosphere. My grandmother, in particular, has thrived in this enriching environment. She receives attentive and respectful treatment, and it's evident that the staff goes above and beyond to meet her needs. In summary, this care home stands out for its outstanding facilities, compassionate staff, engaging activities, and the personalized care that has significantly improved my grandmother's overall well-being. I wholeheartedly recommend it to anyone seeking exceptional care for their loved ones.

Visitors are welcome at anytime 24/7. Nowhere is off limits. Staff are welcoming and approachable. Visitors are offered refreshments which seem to be available to residents at all times. Staff keep me, as a primary point of contact, updated on any changes in my sister’s physical and psychological condition, including any change in her medication. Personal spaces are clean and well-furnished.

I hope that all of the staff caring for Mum in both nursing and residential care receive this message of thanks. Their daily actions have made a difference to us and to our Mum.

She was cheerful when we left.

My dad is very well looked after and all his care needs are met. The activities are varied and my dad seems very happy. He gets on well with all of the carers.

I have visited several nursing homes but Milford House is outstanding in what they do

My mother has been so well cared for since arriving at Milford House in late February just before her 90th birthday. All the carers and staff etc have been amazing with her and her family and nothing is too much trouble. She is now receiving palliative care and it is so reassuring for her family that she is comfortable and being so well cared for, it gives us all peace of mind. I can't recommend this home enough.

Mother is very happy and content and well cared for. There are plenty of stimulating events and activities. We take her out quite a lot and she is always quite happy to return and settle back in. The staff are always pleasant when you visit and genuinely show attention and care for Mum.

Overall experience is very good. The staff are very friendly and helpful and residents are taken care of. Granny seems to enjoy her time here a lot and is very comfortable. I visited for the coronation party and really enjoyed the food and activities on offer.

My mother was cared for at Milford House for a number of years and I am very grateful for the quality of the care she received from the dedicated management and staff. All of the staff have to be commended for their positive and gentle approach to providing the best care for my mum when she most needed it.

The building itself is lovely, clean and comfortable with a lovely garden for the residents. All the staff are very welcoming and very kind, helpful and supportive to the residents. There is a very happy, friendly ambience in the home. Nothing is too much trouble and I am completely reassured that my mother is well looked after at all times.

Would highly recommend it.

We looked at a number of residential homes in the area and Milford House made our decision very simple, it was the perfect 'home from home' feel we were after. Everything from the staff members, food and activities, to the sitting rooms and bedrooms are immaculate and have a large open feel to them. Ideally located just off the A6, parking was never a problem, which made visiting effortless. The Facebook page is also a great way to keep in touch with what is going on at the home. Thank you to all the staff for looking after Grandma so well. Keep up the great work, you're a credit to the sector. Best Regards

Lovely care home and excellent staff.