
Milford House made our decision very simple, it was the perfect 'home from home' feel we were after.Mark W(Grandson of Resident/Service User)



Milford House made our decision very simple, it was the perfect 'home from home' feel we were after.Mark W(Grandson of Resident/Service User)



A retirement home of elegance and distinction. Milford House, a beautiful grade II listed building and its adjoining Coach House were transformed into a tastefully renovated retirement home in 1985.
Actively involved in the national Dignity Challenge campaign, with many members of staff taking on the role of Dignity Champions. This campaign is all about putting dignity and respect at the centre of care services, with a great emphasis on...
Care Provided by Milford House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Milford House for full pricing details and T&Cs.
Contact Milford House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Milford Care
- Private Owned
Person in charge
- Nicole Thompson(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (57)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (5)
Milford House Reviews (104)
Milford House has a Review Score of 9.9 (9.882) out of 10, based on 58 reviews in the last 2 years.
Over all time Milford House has 104 reviews.
These are unusual times due to COVID. I now see my friend once a week in controlled conditions. Can only provide ratings in some areas.
Thank you.
Always very impressed by the warm friendly welcome of the staff.
Thank you for your wonderful comments. Very much appreciated.
Staff have kept my relative happy and entertained throughout the pandemic whilst family have been unable to visit. My granny is encouraged to maintain her independence which is so signifying and important for her self esteem. I have peace of mind knowing my relative is safe and happy.
Thank you so much for your lovely response; it's a privilege to care for your grandmother.
I am very happy with my mum staying at Milford House, even though contact and visiting has been very limited due to COVID, she seems to be happy and settled. She enjoys her meals, particularly the puddings. I am 100% happy with the care she is receiving and the staff are brilliant. The visiting system is extremely well organised and government guidelines are adhered to. Thank you, Milford.
Thank you.
My mum has been a resident here since 2014 and has always received exceptional care. During 2020 it was difficult for me to visit as I live down south but I did manage to get up there to visit Mum last November. As always the care home staff followed the covid guidelines during my short visit. The care home staff are really friendly and helpful and look after all the residents extremely well. The home always looks very clean and has been re-decorated over the last few years which makes it warm and inviting. The gardens are also managed very well. The Manager and staff are always available for questions in need and keep my sister and me updated if there are any issues with Mum as she is now 96. The monthly newsletter from the home also keeps us updated on things happening there. Security at the home is also very good.
Thank you so very much for your lovely comments. It's a privilege looking after your mum and hopefully, we will see you in the near future.
When my wife, who is also my carer, was admitted to hospital, I spent one week at Milford House in respite. This was my first experience with such a facility, but I have visited people in other homes. I can safely say that this was by far the best, where each and every staff member smiled and acknowledged me on arrival. My room was excellent, well equipped and newly decorated. The food was first class and the overall care second to none. At all times I was treated with great respect and I wish to say a huge thank you to all.
Thank you so much for your great review of Milford House. It was a pleasure to have you stay with us and make sure you pop in to see us soon.
The staff at Milford House are friendly, helpful and kind to the residents.
Thank you so much for your kind words. We will pass this feedback onto the team.
My uncle is very well cared for. The staff are excellent. Walking into the home I feel like walking into a friend's house.
Thank you for your lovely review of our home. It's a pleasure to look after your uncle.
During a very difficult time for our family at the beginning of this year we were very grateful for, and impressed by, the wonderful care and attention shown by every member of staff at Milford House, from the cleaners right through to management. They couldn't do enough for us, and their kindness, caring and empathy during a very upsetting time for us all helped to make the situation easier to cope with. Thank you all.
The team at Milford House would like to thank you for your very kind and thoughtful words. It was a privilege and honour to support you and your family.
Helpful staff and kept informed of extra needs my Mum my need. Made welcome and can access all areas freely for Mum's needs.
A friendly, warm welcoming establishment, that on every visit has comforted me knowing my Mum is being cared for at every level.
Thank you. We appreciate all the feedback we receive from our residents and family members. We will endeavour to keep up the high standards of the Milford Care ethos.
I am very pleased with my husband's care and know he is being looked after with kindness from all the staff.
Thank you for your kind words, it's always a pleasure to hear that our residents are happy as well as the family members with the care we provide.
There is a couple of ladies who arrange activities which include bingo, crafts, music, special things for special seasons etc.
There is a service once every two weeks given by the local Baptist Church and Holy Communion once a month.
They also have trips out for a buffet and tea dance, to a garden centre, river gardens and other trips out.
I feel that residents are well cared for.
A good breakfast and varied diet.
Thank you for your kind words, they are very much appreciated. I will ensure staff get to know about your lovely comments.
Staff are really friendly and very attentive to all the residents.
Mum has shown no distress at all and is very content and happy here.
She enjoys the food which has a good choice and is very plentiful. The room is a good size and very clean having been recently decorated.
Thank you for your review. We're so glad that your mother has settled in well and that she is so settled and content.
Extremely helpful from office down. If a new chambermaid starts tomorrow she/he would call me by my name straight away.
Thank you for your review, we're so pleased that you find the staff to be helpful.
My dad loves his food and eats plenty throughout the day and is never refused anything he wants. The care given to him put me and my family's mind at ease, he has never asked to come home, which says it all.
Lovely clean home.
Thank you so much for your review. We're really glad to hear that you're father is receiving excellent care at Milford House.
All staff extremely caring and helpful. Nothing too much trouble from Management in the office down to nursing/carers/kitchen staff/cleaners/maintenance. Excellent care from all.
My mother came to Milford after her health deteriorated to the point I could no longer care for her. She settled in very quickly due to the kindness and wonderful care of all the staff. Nothing was too much trouble and all her needs were met. The staff at Milford House looked after her until the end and I cannot thank them enough for their care and compassion. I would not hesitate to recommend Milford House to anyone looking for a care home for their loved ones.
At 84, Mum's health was deteriorating and she no longer felt comfortable in her own home and could not cope. Milford House is bright, clean, tastefully decorated and welcoming. The staff, most importantly, the carers, are warm and friendly and truly show they care and have made what is a difficult transition a much easier one for Mum. Thank you all! P.S. Food is great.
He suffers from dementia and at times becomes confused. During such times the staff have been patient and caring. He always responds positively to staff and seems relaxed and contented.
Regular activities are organised, either as a group or with individual residents. Visitors are given a warm reception and the management are friendly and approachable.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (2)
- 30 Jan 2026Recipient: Milford Care
- 21 Nov 2015Recipient: Milford House
Accreditations
There are no accreditations posted yet for Milford House.
Meet the Team (0)
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Milford House to verify any information. View our terms and conditions. Milford House has an Enhanced Service -more info.