Search...

Milford House

Derby Road, Milford, Duffield, Belper, Derbyshire DE56 0QW
Milford House Logo
Jobs
Milford House logo
Milford House made our decision very simple, it was the perfect 'home from home' feel we were after.Mark W(Grandson of Resident/Service User)
Milford House, Belper
Milford House, Belper
Milford House, Belper

A retirement home of elegance and distinction. Milford House, a beautiful grade II listed building and its adjoining Coach House were transformed into a tastefully renovated retirement home in 1985.

Actively involved in the national Dignity Challenge campaign, with many members of staff taking on the role of Dignity Champions. This campaign is all about putting dignity and respect at the centre of care services, with a great emphasis on...  

Care Provided by Milford House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,310N/A

Contact Milford House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicole Thompson(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (57)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (5)

Milford House Reviews (104)

Submit a Review
9.9

Milford House has a Review Score of 9.9 (9.882) out of 10, based on 58 reviews in the last 2 years. Over all time Milford House has 104 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Milford House
Loading...
Showing 104 reviews matching selected criteria
Review from Julie Y (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card
Overall Experience

Very caring staff nothing too much trouble. If I can't attend a phone calls is never too much trouble. Mum been here for three months and haven't a negative comment.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you for taking the time to give us your feedback. We like to think of you all as part of the Milford family :)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H F (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card
Overall Experience

Mum went to Milford House in early December for respite after an op. The staff have, without exception, been outstanding in making mum welcome and helping her to settle in. They are kind, understanding and supportive. They do and say all the right things, and they are really getting to know Mum well. Their expertise and compassion shine out, and it is clear when we visit that they know all the residents so well. An example of this was choir practice, when with much humour and respect and knowledge of likes, dislikes and past experiences, everyone was warmly included, making it a very positive and enjoyable afternoon. Support for us as a family has been outstanding too and hugely appreciated, especially in the quite challenging Christmas period. Thank you all.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you for your lovely and kind words, we appreciate you taking the time to give us such wonderful feedback :)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Richard B (Son of Resident) published on 30 December 2025 Submitted via Postal Card
Overall Experience

Mum's dementia has reached the stage where she could not cope at home, even with multiple visits from home carers. The carers at Milford House are genuinely caring. The staffing ratios seem to be good.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you for taking the time to leave us a review :)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A R (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card
Overall Experience

Mum moved up to Coach House from the main house she seems generally settled and calm although her condition is deteriorating. There are fewer activities but I understand this has been addressed. She does not engage much which is not the fault of the staff. Staff are unfailingly kind and take the time to respond when required.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you for taking the time to leave a review :)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anthony M (Son of Resident) published on 14 October 2025 Submitted via Postal Card
Overall Experience
The care received by my dad Geoffrey is of the highest standard.
All of the staff during the 3 years that dad has been a resident have showed great compassion and work so hard to make sure dad is cared for and loved.

Milford is an amazing place with amazing people.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you for your words, your whole family are part of the Milford family :)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elin S (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card
Overall Experience

Lovely place and staff, staff seem to genuinely care and it's lovely to see all the activities available. Always a pleasure to come visit!

Reply from Nicole Thompson, Home Manager at Milford House

Thank you so much for leaving us a review, we are always so grateful as your words mean so much to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alison G (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card
Overall Experience

As soon as we arrived at Milford House we were made to feel very welcome. The staff are all very encouraging, and Mum loves taking part in all the activities. Her room is always kept spotless and the facilities in the home are to a high standard. Mum has enjoyed a good selection of interesting food. The kitchen staff are most helpful and are aware of nutritional needs. Mum is happy and settled in Milford House and we would like to thank every member of staff for their continued commitment and support in meeting Mum's needs.

Reply from Nicole Thompson, Home Manager at Milford House

Always a big thank you to anyone who takes the time to leave us a review :) We are so pleased with how your mum has settled in and it is lovely that the whole family has become part of our Milford family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jacob T (Grandson of Resident) published on 8 October 2025 Submitted via Postal Card
Overall Experience
I've had a fantastic experience with Milford House. The staff are all lovely and very attentive despite clearly being busy. My grandma has nothing but positive things to say about her time so I couldn't ask for more.

The staff have gone above and beyond facilitating regular video calls for which I am extremely grateful.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you for taking the time to give us such wonderful feedback. We are always overwhelmed with such kind comments and always feed these back to the team :)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alan S (Son of Resident) published on 8 October 2025 Submitted via Postal Card
Overall Experience

Milford House is a lovely care home with excellent staff and facilities. It always feels warm and welcoming whenever we visit and we know that my father is well cared for.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you for taking the time to say such lovely words :) We love having your father with us and feel that everyone is part of our Milford family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda S (Daughter-in-law of Resident) published on 8 October 2025 Submitted via Postal Card
Overall Experience

It's a really good atmosphere in Milford House. The staff are very kind, friendly and welcoming. The residents are really well looked after. There's lots of activities for them.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you so much for completing a review :) I always pass the positive feedback and lovely words said to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J P (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card
Overall Experience

The staff here are all very attentive and caring. I am able to relax now knowing how well looked after my mum is. Mum has made some lovely friends here and the entertainments are great.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you for taking the time to complete a review of our home :) We love having your mum with us and feel that you are all part of our Milford family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from D W (Daughter-in-law of Resident) published on 8 October 2025 Submitted via Postal Card
Overall Experience
The staff are really friendly and attentive to residents. There is a very good supply of drinks for residents. Residents all look well cared for. Lots of activities are arranged.

Good communication with relatives on what is going on in the home.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you so much for taking the time to complete a review :)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris T (Daughter-in-law of Resident) published on 16 September 2025 Submitted via Website
Overall Experience

My mother in law moved into Milford House at the beginning of July 2025. We have been very happy with the care she has received and the staff have helped her to settle in. There is a really lovely atmosphere at the care home and staff go out of their way for their residents and always greet us with a smile when we visit. The staff are always happy to provide updates about care and treatment. All of the staff are very helpful and kind but a few stand out even further to us for their professionalism. We want to say a really big thank you to all of the staff there but particularly those 4 who have really helped my mother in law to settle in. Many thanks for caring and doing what you do!

Reply from Nicole Thompson, Home Manager at Milford House

Thank you so much for your words and taking the time to complete a review. I will personally make sure that those staff receive your feedback :)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Georgina W (Daughter of Resident) published on 12 September 2025 Submitted via Website
Overall Experience

All our exchanges with the staff at Milford House have exceeded expectation. They aren't just professional and knowledgable, they are kind, caring and take an active interest in my father. He has gone from strength to strength since moving in, the lovely surroundings are clean and well maintained and his fears have been listened to attentively and managed coordinating with family members. Getting older isn't always easy but Milford House has offered not just a House but a Home, safety and security. Thank you to all the staff for your unfailing smiles and your positive outlook

Reply from Nicole Thompson, Home Manager at Milford House

Thank you for your lovely kind words, we are so grateful for your feedback and will make sure these words are passed on to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K B (Daughter of Resident) published on 12 September 2025 Submitted via Website
Overall Experience
Great care home. Staff are exceptional with my mothers needs cant praise them enough. They always Great you with a warm welcome when visiting my mother.

The staff will always let you know how she is doing .

Reply from Nicole Thompson, Home Manager at Milford House

Thank you so much for your lovely review. We know how hard the transition has been for you all, your words mean so much to us all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T N (Daughter of Resident) published on 11 August 2025 Submitted via Postal Card
Overall Experience

The staff at Milford are excellent. I feel so much happier about my mum's safety and wellbeing now she is at Milford. The care is excellent with delicious food and many activities to involve the residents.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you so much for your lovely words. It is always a pleasure to look after your mum and the whole family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C F (Daughter-in-law of Resident) published on 12 June 2025 Submitted via Postal Card
Overall Experience

Milford House has very beautiful supportive environment! Lovely friendly caring staff! Clean and well presented!! Excellent!

Reply from Nicole Thompson, Home Manager at Milford House

Thank you for taking the time to complete a review :) It is a pleasure having your mother in law with us at Milford House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Amanda C (Niece of Resident) published on 9 June 2025 Submitted via Postal Card
Overall Experience

My auntie became a resident one week ago. She has received the best care and support since she moved in. The staff have gone above and beyond to help her settle. We could not have wished for anything better and I am truly grateful for everything the staff are doing for her. Milford House is a very special place.

Reply from Nicole Thompson, Home Manager at Milford House

These are such lovely words to hear. It is pleasure to look after your aunty and welcome you all into Milford House :)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P M (Son-in-law of Resident) published on 6 June 2025 Submitted via Postal Card
Overall Experience

My father-in-law has been a resident in Milford House for almost a year, and considers it a home from home. The staff are all exceptionally kind and caring, and he is very well looked after. There are regular activities for residents and their families and friends, and the staff are always very welcoming.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you for taking the time to complete a review. We appreciate your kind words and we are so pleased your father-in-law has settled into life at Milford so well :)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R R (Son-in-law of Resident) published on 27 May 2025 Submitted via Postal Card
Overall Experience

Nursing care is very good, staff are attentive and take time out on a one to one basis. Communication with relatives is good and we always know early if there are any issues. The residents really seem to appreciate the various events which take place as do the visitors.

Reply from Nicole Thompson, Home Manager at Milford House

Thank you for your kind words, it is a pleasure looking after your mum...and the whole family when you visit :)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Milford House.

Upcoming Events

There are no upcoming events for Milford House.

Awards / Recognitions (2)

  • 30 Jan 2026Recipient: Milford Care
  • 21 Nov 2015Recipient: Milford House

Accreditations

There are no accreditations posted yet for Milford House.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Milford House to verify any information. View our terms and conditions. Milford House has an Enhanced Service -more info.