
All the staff are truly excellent, professional and, more than anything, most caring.Ian S(Son of Resident/Service User)

All staff at the care home were very caring and nothing was too much trouble.Alison R(Daughter of Resident/Service User)

The care received, food quality, nursing care, entertainment and management are exceptional.F J(Daughter of Resident/Service User)

All the staff are truly excellent, professional and, more than anything, most caring.Ian S(Son of Resident/Service User)

All staff at the care home were very caring and nothing was too much trouble.Alison R(Daughter of Resident/Service User)

The care received, food quality, nursing care, entertainment and management are exceptional.F J(Daughter of Resident/Service User)

Ashbourne Lodge is rated ‘Outstanding’ by CQC (2020) and is the only one in Derbyshire with the 4 out of 5 outstanding rating. The home provides a full range of dedicated services including residential and nursing care, dementia care, long term and short term respite breaks and day care.
Situated close to the picturesque market town of Ashbourne, this former hotel offers outstanding care and stunning facilities. A cosy residents' bar,...
Care Provided by Ashbourne Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashbourne Lodge for full pricing details and T&Cs.
Contact Ashbourne Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Milford Care
- Private Owned
Person in charge
- Jim Watt (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (17)
Parking
- Ample onsite parking is available.
Ashbourne Lodge Reviews (116)
Ashbourne Lodge has a Review Score of 10 (9.951) out of 10, based on 27 reviews in the last 2 years.
Over all time Ashbourne Lodge has 116 reviews.
Myself, my brothers and all of our family and friends are so grateful to Ashbourne Lodge. The manager Jim and his team have made this heartbreaking time more tolerable. My late mother was a resident during his final months. Her care was wonderful. The respect and kindness shown by all the members of staff was outstanding. All our questions and needs were met from the first contact with Estelle and throughout. The accommodation, facilities and the many activities offered are fabulous, but it really is the lovely staff we wish to thank.
It means a great deal to know that the compassion and support from the team made a difference during such a difficult time. I will be sure to share your lovely feedback with them. Your comments about our care, facilities, and staff are truly appreciated. Kind Regards, Jim
The staff are second to none and very hands on and nothing is too much trouble.
Also the activities and motivation exercises are absolutely fantastic. My mum joins in most times and honestly it has done wonders for her.
Thank you for your kind words, we are pleased mum has settled in well and is enjoying the activities. I will share your feedback with the team. Kind Regards, Jim
The home and staff are amazing.
Thank you for your kind words, I will share this positive feedback with the Team. Kind Regards, Jim
Extremely happy with my friends care, Staff are all friendly, My friend is enjoying her stay and enjoying being took out each week, please to see my friend strive in Ashbourne Lodge highly recommended
We really appreciate your kind review, i will share your feedback with our team. Looking forward to seeing you soon. Kind Regards, Jim
This home was my dads family and they made the last few years such a special time for my dad.
Thank you so much for your kind words, your dad was very special to us. Kind Regards, Jim
They helped make the last few years of my grandads life so special and loving.
Thank you for your kind words I will share your feedback with the staff. We are here should you or your family need anything in the future. Kind Regards, Jim
Lovely setting. Excellent staff. Caring and compassionate environment throughout.
Feel very confident that my mum is receiving a high standard of care.
It really helps to know your loved one is safe and comfortable
Thank you very much for your kind words and feedback. Kind Regards, Jim
All the staff deserve a big thank you for all the help and kindness they have shown my brother and myself. My brother has improved so much since being here. Thank you.
Thank you for your feedback, we wish you and your brother all the best for the future and are here if you ever need anything. Kind Regards, Jim.
Outstanding, excellent, clean, modern. Mum enjoyed herself and I had the rest. Thank you for making knew area of the lodge.
All the staff are friendly, smiling, calm, professional, reassuring, very helpful, always smiling. They became friends to me and my mum and the residents too. The activities: musical bingo, book corner, pop music quiz, going into the garden, watering plants and flowers, Mum loved. I appreciated seeing videos and photos updates every day of how Mum is doing. A beautiful room, bathroom, and shower with sink, a modern, clean bedroom and TV for mum to watch. Mum had her hair done too.
Thank you so much for your lovely feedback. We're really glad to hear that both you and your mum had such a positive experience during her respite stay. It's great to know she enjoyed the activities, her room, and even getting her hair done, and that you felt reassured by the daily updates. Our...
Excellent.
Thank you for your review. We really appreciate it and are pleased you are enjoying the service provide by all the staff at Ashbourne Lodge. Kind Regards, Jim.
I enjoyed myself thank you. In respite I found my stay at the Lodge care home to be very welcoming by all the lovely staff members. They go over and above there level of care, friendliness, kindness, in everything they did for me. They went over and above. Absolutely exceptional, excellent and value for money. I was very well cared for a clean lovely atmosphere. My room in the new area i very nice and comfortable. Had a spa jacuzzi, shower had my hair permed. The decor modern and relaxing with my own bathroom and TV, the staff included me in activities. I made friends with other residents. Thank you so very much to the staff for looking after me.
Thank you so much for your heartfelt and thoughtful review of your stay with us at Ashbourne Lodge. We are absolutely delighted to hear that you felt so welcomed and well cared for during your respite stay.It truly means a lot to our entire team to know that their kindness, attentiveness, and...
Excellent, couldn't be better.
Thank you for your kind words, we appreciate your feedback. Kind Regards, Jim
I am very happy here.
Thank you for your kind feedback. We're so pleased to hear that you're happy with your experience. Your satisfaction is very important to us, and we'll continue to do our best to provide a safe, comfortable, and supportive environment. Kind Regards, Jim
The management (especially the manager) are friendly, helpful and approachable and really did their best to accommodate mum's needs.
All of the individual care staff and ancillary staff are wonderful, super friendly and caring.
The range of activities provided by the home is extensive and they also provide services such as hairdressing.
Thank you for your kind feedback. I will share this with the Team, we hope you are doing well and are here should you need anything in the future. Kind Regards Jim
Ashbourne Lodge is, by far, the loveliest care home I have ever visited. My mother-in-law has been there for nearly a year. Run on Montessori ethos, the accent is on listening, empathy, compassion and patience. Nothing is too much trouble. Staff treat residents and their families with great respect. There are always enough staff on duty to allow them to spend sufficient time listening and chatting. There are regular entertainments and activities. Residents are allowed to be their individual selves. First class.
Thank you for your lovely feedback. We're so pleased to hear this is how you feel about Ashbourne Lodge. It means a lot to hear that our Montessori ethos, has made a positive impact. We truly appreciate your kind words and support. It's incredibly rewarding to know that this has made such a difference to your family. Thank you, Kind Regards,
My uncle was in end of life care, he was only in Ashbourne Lodge for just over 1 week, but the care he received was wonderful nothing was too much trouble. In his final days they made him so comfortable and his family and friends. All the staff are amazing.
Thank you so much for taking the time to share your feedback. It truly means a lot to us to hear that we were able to provide comfort and support during such a difficult time. We are so grateful for your kind words about our staff I will share your kind words with the Team. Kind Regards.
My mother was at the care home for eight years, from the moment she joined to her death in December 2024 she was looked after beautifully. The staff, managers and those involved with her care were wonderful, the atmosphere in the home was warm, friendly and caring. I lived 125 miles away and had the confidence in the staff to call me 24/7 with any problems or questions, they were superb and excellent with my mother's end-of-life care.
Thank you so much for your positive feedback and kind words. I will share this with the team, we hope to see you again soon. Kind Regards,
Absolutely outstanding. My mother lived like a queen. The exceptional standard of care, professionalism and pure love and humanity is beyond any possible expectation. I cannot praise Ashbourne Lodge too highly after 9 years of experience visiting my mother.
Thank you so much for your kind words, this truly means a lot to us. I will share this exceptional feedback with the team. Kind Regards.
My gran moved in 8 years ago and was treated like a queen. Always had a smile and the staff couldn't do enough for her. I was at great peace knowing she was in a place she could call home and we cannot thank Ashbourne Lodge for everything they did for her.
Thank you for such positive feedback and kind words, I will be sure to share your feedback with the team. Kind Regards.
The kindest, cleanest most lovely home. I have visited. Not only are the staff amazing but they truly feel part of the family!
Thank you for your lovely feedback. Kind Regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 January 2020Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ashbourne Lodge.
There are no upcoming events for Ashbourne Lodge.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Ashbourne Lodge
- 30 Jan 2026Recipient: Milford Care
- 03 Nov 2022Recipient: Ashbourne Lodge
Accreditations
There are no accreditations posted yet for Ashbourne Lodge.
Meet the Team (1)

I started with Milford Care in April 2011 as a Care Assistant and then worked hard to progress within the company to reach my current role of Home Manager at Ashbourne Lodge, a position I have held since the Home opened in 2014. I find my job so rewarding and would not change it for the world as here at Ashbourne Lodge my team and I strive to make a difference to everyone who comes to stay with us. It is my passion to give good quality person-centred care, and this is an ethos which is embedded through the entire team at Ashbourne Lodge.
Frequently Asked Questions about Ashbourne Lodge
What types of Care is Ashbourne Lodge registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ashbourne Lodge have?
There are 77 Single Rooms.
What are the Facilities & Services at Ashbourne Lodge?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ashbourne Lodge to the centre of Ashbourne?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashbourne Lodge to verify any information. View our terms and conditions. Ashbourne Lodge has an Enhanced Service -more info.
