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Ashbourne Lodge

80 Derby Road, Ashbourne, Derbyshire DE6 1BH
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All the staff are truly excellent, professional and, more than anything, most caring.Ian S(Son of Resident/Service User)
Ashbourne Lodge, Ashbourne
All staff at the care home were very caring and nothing was too much trouble.Alison R(Daughter of Resident/Service User)
Ashbourne Lodge, Ashbourne
The care received, food quality, nursing care, entertainment and management are exceptional.F J(Daughter of Resident/Service User)
Ashbourne Lodge, Ashbourne

Ashbourne Lodge is rated ‘Outstanding’ by CQC (2020) and is the only one in Derbyshire with the 4 out of 5 outstanding rating. The home provides a full range of dedicated services including residential and nursing care, dementia care, long term and short term respite breaks and day care.

Situated close to the picturesque market town of Ashbourne, this former hotel offers outstanding care and stunning facilities. A cosy residents' bar,...  

Care Provided by Ashbourne Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500N/A

Contact Ashbourne Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jim Watt (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (77)
  • Single Rooms with ensuite Wet Room (17)

Parking

  • Ample onsite parking is available.

Ashbourne Lodge Reviews (116)

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10

Ashbourne Lodge has a Review Score of 10 (9.951) out of 10, based on 27 reviews in the last 2 years. Over all time Ashbourne Lodge has 116 reviews.

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Showing 116 reviews matching selected criteria
Review from Kath E (Wife of Resident) published on 19 May 2023 Submitted via Postal Card
Overall Experience

My husband was fast-tracked from hospital following a stroke, he was also suffering from Alzheimer's. From the minute he arrived at Ashbourne Lodge Care Home, he was treated kindly and with the utmost respect by every member of staff, from the washers up to management. Our family was also totally supported by everyone during the lead-up to our loss and in the days and weeks that followed. Cannot give high enough praise, 100/100.

Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for your kind words Kath, we really appreciate it.

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Review from F J (Daughter of Resident) published on 17 October 2022 Submitted via Postal Card
Overall Experience

My mother has been a resident at Ashbourne Lodge for over 4 years and my late father was also a resident. I have found the care to be outstanding in every aspect. The care received, food quality, nursing care, entertainment and management are exceptional. I am extremely pleased with all aspects of the care my mother receives at Ashbourne Lodge.

Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you very much for taking the time and providing us with such lovely positive feedback.

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Review from Alison R (Daughter of Resident) published on 30 September 2022 Submitted via Postal Card
Overall Experience

All staff at the care home were very caring and nothing was too much trouble. Our mum was treated with dignity and respect throughout her short time at the home. This was indeed a great comfort to myself, my sister and our families. We were able to visit anytime day or night. The home is kept very clean and it was so nice to see the staff engage with the residents.

Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for your positive feedback and kind words, we really appreciate it.

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Review from Debra A (Daughter of Resident) published on 17 August 2022 Submitted via Postal Card
Overall Experience

My mother spent just over 2 weeks here on end-of-life care before she sadly passed away. I cannot praise the staff enough for all their support towards Mum and us, her family. Nothing was too much trouble, the home is spotlessly clean, and the residents from what I saw daily are well cared for. We were allowed to visit whenever we wanted, this helped support Mum greatly in her final days. All staff are attentive and treat the residents with dignity and respect. This is the first home I have experienced seeing residents enjoying wine with dinner which is a lovely touch. Truly outstanding care home.

Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you so much for your kind words, we appreciate the feedback.

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Review from Ian S (Son of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

I can highly recommend Ashbourne Lodge. My father came here as a residential resident but within a couple of weeks, he deteriorated to the level that he required nursing care. All the staff are truly excellent, professional and, more than anything, most caring. The office and nursing staff always made time to explain in detail the ongoing care that they were providing.

Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for your feedback. We really appreciate your lovely comments.

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Review from F M (Daughter-in-law of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

Following a short stay in hospital the care and kindness shown to my mother-in-law made a huge difference to her health and wellbeing. The whole team have pulled out all the stops. We know it has given her and the family extra time when we felt all was lost. Thank you.

Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for your kind words. It is always great to hear lovely feedback.

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Review from F G (Daughter of Resident) published on 14 June 2022 Submitted via Website
Overall Experience

The support for my mother and for us as a family has been wonderful. We had support to help us and her to prepare for her move and since then she has blossomed. Staff encourage her to join in with lots of activities and her overall quality of life is so much better. The kindness and professionalism of the staff are outstanding.

Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for your kind words as well as your lovely feedback.

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Review from Christine M (Wife of Resident) published on 14 June 2022 Submitted via Website
Overall Experience

My husband moved into Ashbourne Lodge in September when his mobility, dementia, and continence deteriorated after an illness, and he became aggressive at times. It took him a while to settle, and Covid restrictions made visiting difficult. It has been much easier since I can be with him in his new home, either in his room or in the public rooms. It is a pleasant place to be in and has a far better atmosphere than any other care home I have visited. My husband is always surrounded by staff who are always calm, patient, friendly, and kind even when he is not in a good temper, though this is far less often than before. I think this is much better than being mainly with one person who was tired, frustrated, and often upset and our relationship has improved. We still miss living together, but can usually enjoy our times together. The other advantage is that when he has not been well, he has had prompt access to medical staff, something that was difficult at home.

Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for your kind words. We appreciate it.

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Review from G W (Daughter of Resident) published on 14 June 2022 Submitted via Website
Overall Experience

Ashbourne Lodge has an excellent management team. The carers are friendly and look after the residents well. If you have a query it is dealt with in a professional and friendly manner. When you walk into the building it feels very relaxed and although quite big still has a homely feel.

Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for your lovely comment. Our team will appreciate it.

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Review from Anthony H (Son of Resident) published on 13 June 2022 Submitted via Website
Overall Experience

This is an exceptionally well-run care home and I'm absolutely delighted with the care and patience and impressed by the hard work of the management and staff. They handle the constantly changing needs of the residents incredibly well, but I would say that their greatest asset is the honesty and integrity in working with the residents and their families to ensure that the service provided is constantly reviewed and adjusted. Very impressive.

Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for your feedback and for your kind words.

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Review from Tessa A (Daughter of Resident) published on 20 April 2022 Submitted via Website
Overall Experience

After a traumatic few months with my father's dementia and ill health, plus poor care at another home nearby, we were exceptionally lucky to find Ashbourne Lodge. My father's stay at Ashbourne Lodge came late and was too short, he passed this morning. The care and love shown by all members of staff at Ashbourne Lodge to my father, my mum, and me was amazing, we were made to feel part of the family. Professional, yet personable, I couldn’t recommend this home more. Thank you to three members of staff in particular and the team, you're all marvellous.

Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for your kind response. We appreciate the lovely feedback.

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Review from S F (Daughter of Resident) published on 28 January 2022 Submitted via Postal Card
Overall Experience

A very well-run care home. The staff are friendly, professional, and caring. I would not hesitate to recommend this home to family and friends. The management and staff are amazing. Keep up the good work. Well done!

Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for your lovely comments. All feedback is very much appreciated.

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Review from H A (Granddaughter of Resident) published on 22 November 2021 Submitted via Postal Card
Overall Experience

My Grandfather received excellent care and support at Ashbourne Lodge. The staff took the time to get to know him personally, understand his likes and dislikes, and how he wanted to be treated. As his medical needs increased, my Grandfather was well looked after, respected as an individual, and cared for wonderfully. I would recommend Ashbourne Lodge to anyone.

Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for the amazing review! We look after all our residents with great pride at Ashbourne Lodge and it gives us all pleasure to know that it is appreciated so much by the relatives.

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Review from Vera S (Resident / Service User) published on 8 July 2021 Submitted via Postal Card
Overall Experience

Good!

Reply from Jim Watt, Manager at Ashbourne Lodge
We appreciate the time you have taken to write this lovely review of the home. Regards

Jim Watt, Home Manager.

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Review from Olive M (Resident / Service User) published on 8 July 2021 Submitted via Postal Card
Overall Experience

Very friendly staff, very kind. Food is very tasty and enjoyable.

Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for the kind comments. We appreciate the time you have taken to write this lovely review of the home. Regards, Jim Watt, Home Manager.

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Review from B M (Daughter of Resident) published on 8 July 2021 Submitted via Postal Card
Overall Experience

Covid rules in place and working really successfully to accommodate visiting my relative. Information in place to advise on rules and changes. Staff always friendly and helpful. Information and options recorded with reference to restricted access therefore some ratings based on previous (before covid) knowledge.

Reply from Jim Watt, Manager at Ashbourne Lodge

Thank you for the kind comments. We appreciate the time you have taken to write this lovely review of the home. Regards, Jim Watt, Home Manager.

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Review from Julia B (Daughter of Resident) published on 29 June 2021 Submitted via Website
Overall Experience
From the very first phone call, when I needed to find Mum an immediate place during her recent illness, my experience of Ashbourne Lodge has been beyond my expectations. Each and every person I have had contact with has been extremely helpful to give us the support the whole family need.
After only 10 days I could see such a positive difference in Mums health and well-being that can only be due to the standard of care given by the whole team, a credit to the Care profession.

Special mention goes to the member of staff who went above and beyond to quickly get Mum settled into their care.

Thank you

Reply from Jim Watt, Manager at Ashbourne Lodge
Thank you for the lovely comments and it is a pleasure to look after all the residents here.

Jim Watt Home Manager

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Review from John S (Son of Resident) published on 29 June 2021 Submitted via Website
Overall Experience

I want to acknowledge the professionalism and timely manner in which the staff at Ashbourne Lodge have reacted, both to admitting my father to the Lodge following a fall 18 months ago, and to the diligent and caring manner in which they have supported him (and me) during this time. I am so appreciative of their efforts and am happy to recommend their services to others in need of respite or longer term care for themselves or members of their family.

Reply from Jim Watt, Manager at Ashbourne Lodge
Thank you for the lovely comments and it is a pleasure to look after all the residents here.

Jim Watt Home Manager

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Review from Ian P (Friend of Resident) published on 29 June 2021 Submitted via Website
Overall Experience

In all my experience of visiting care homes whilst in the volunteer service, I haven’t found one more deserving to receive top marks than the “Ashbourne Lodge”. The staff and management are all impeccably outstanding in their duties, truly caring for all the residents, and giving them the fullest of attention possible. We have a very close family friend who stayed on a regular basis at the Lodge for respite, however, she is now a permanent resident here, and speaks highly about her carers being so friendly and helpful, and tells me they are always good to her and make her happy to be here. Every member of the Lodge management and staff are amazing in their duties and stand out by being devoted and caring. When and if the time should arise for me to require care, the Ashbourne Lodge would most certainly be my ultimate choice!

Reply from Jim Watt, Manager at Ashbourne Lodge
Thank you for the lovely comments and it is a pleasure to look after all the residents here.

Jim Watt Home Manager

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Review from Rachel E (Daughter-in-law of Resident) published on 29 June 2021 Submitted via Website
Overall Experience

My father-in-law came to Ashbourne lodge in May last year, has he could not go back to his own home as his wife was in the hospital. The care he received was very good, they treated him with dignity and respect. The carer and the nurses were very caring towards him. The manager is very good at his job and is very welcoming to every person that comes through the doors of Ashbourne lodge. The food is very good and nice and there is a variety of drinks that the residents can have from cold/hot or a drink from the bar.

Reply from Jim Watt, Manager at Ashbourne Lodge
Thank you for the lovely comments and it is a pleasure to look after all the residents here.

Jim Watt Home Manager

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 January 2020
Overall
Outstanding
  • CaringOutstanding
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Ashbourne Lodge
  • 30 Jan 2026Recipient: Milford Care
  • 03 Nov 2022Recipient: Ashbourne Lodge

Accreditations

There are no accreditations posted yet for Ashbourne Lodge.

Meet the Team (1)

Jim Watt
Jim WattJob Title:Home ManagerJoined: 2011

I started with Milford Care in April 2011 as a Care Assistant and then worked hard to progress within the company to reach my current role of Home Manager at Ashbourne Lodge, a position I have held since the Home opened in 2014. I find my job so rewarding and would not change it for the world as here at Ashbourne Lodge my team and I strive to make a difference to everyone who comes to stay with us. It is my passion to give good quality person-centred care, and this is an ethos which is embedded through the entire team at Ashbourne Lodge.

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