All the staff are truly excellent, professional and, more than anything, most caring.Ian S(Son of Resident/Service User)
All staff at the care home were very caring and nothing was too much trouble.Alison R(Daughter of Resident/Service User)
The care received, food quality, nursing care, entertainment and management are exceptional.F J(Daughter of Resident/Service User)
All the staff are truly excellent, professional and, more than anything, most caring.Ian S(Son of Resident/Service User)
All staff at the care home were very caring and nothing was too much trouble.Alison R(Daughter of Resident/Service User)
The care received, food quality, nursing care, entertainment and management are exceptional.F J(Daughter of Resident/Service User)
Ashbourne Lodge is rated ‘Outstanding’ by CQC (2020) and is the only one in Derbyshire with the 4 out of 5 outstanding rating. The home provides a full range of dedicated services including residential and nursing care, dementia care, long term and short term respite breaks and day care.
Situated close to the picturesque market town of Ashbourne, this former hotel offers outstanding care and stunning facilities. A cosy residents' bar,...
Ashbourne Lodge is rated ‘Outstanding’ by CQC (2020) and is the only one in Derbyshire with the 4 out of 5 outstanding rating. The home provides a full range of dedicated services including residential and nursing care, dementia care, long term and short term respite breaks and day care.
Situated close to the picturesque market town of Ashbourne, this former hotel offers outstanding care and stunning facilities. A cosy residents' bar, large café, cinema room, hair salon, vintage-themed reminiscence lounge and landscaped sensory gardens are just some of the amenities Ashbourne Lodge has to offer. There are also a wide variety of spacious en-suite bedrooms available, including standard, superior and luxury rooms.
The home provides a Montessori approach to care, supporting each individual's needs with unparalleled dignity. They have adopted into the delivery of activities to ensure that each one is tailored to the individual, taking a big step away from a one-size-fits-all approach to activities that you may find in most care homes.
All meals are freshly prepared by the team of onsite chefs and the menus are designed based on residents' feedback and wishes. Hot food is available throughout the day, and Ashbourne Lodge's chefs tailor dishes to meet the dietary requirements and preferences of each resident.
For more information, please call or visit the home where the Ashbourne Lodge team will be happy to welcome you.
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Care Provided by Ashbourne Lodge
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Eating Disorders
Alcohol / Drug Misuse
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 80 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Acquired Brain Injury (ABI)
Day Care
Facilities
Own Furniture if required
Close to Local shops
Near Public Transport
Lift
Gardens
Bar/Café
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,500
N/A
Contact Ashbourne Lodge to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Ashbourne Lodge for full pricing details and T&Cs.
Review from P G (Son of Resident) published on 7 November 2019 Submitted via Postal Card•
Overall Experience
My father receives excellent care and is treated very well by all the staff. They are all very friendly and always willing to give time to discuss any relevant details and to keep us informed. The home is kept up to a high standard and is very clean.
This is the best care home we have visited.
My father receives excellent care and is treated very well by all the staff. They are all very friendly and always willing to give time to discuss any relevant details and to keep us informed. The home is kept up to a high standard and is very clean.
This is the best care home we have visited.
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Review from J G (Daughter-in-law of Resident) published on 7 November 2019 Submitted via Postal Card•
Overall Experience
Resident has been here for over two years and has always been treated with care and dignity. All carers are very patient, even under trying conditions and little or no appreciation from the residents.
Would recommend this care home unconditionally.
Resident has been here for over two years and has always been treated with care and dignity. All carers are very patient, even under trying conditions and little or no appreciation from the residents.
Would recommend this care home unconditionally.
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Review from P S (Daughter of Resident) published on 1 November 2019 Submitted via Postal Card•
Overall Experience
My mum is very well looked after and she always has a smile for the staff. She is kept clean and tidy.
Everyone understands her because the stroke she had took her voice and this makes communication very difficult.
My mum is very well looked after and she always has a smile for the staff. She is kept clean and tidy.
Everyone understands her because the stroke she had took her voice and this makes communication very difficult.
↩Reply from Jim Watt, Manager at Ashbourne Lodge
Thank you for submitting such a nice review for our home.
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Review from J W (Resident / Service User) published on 21 October 2019 Submitted via Postal Card•
Overall Experience
I love it here.
I love it here.
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Review from A M (Son-in-law of Resident) published on 21 October 2019 Submitted via Postal Card•
Overall Experience
The undoubtable sincerity of all the staff in their care of my relative is, in my opinion, extremely rare. Ashbourne Lodge should be a model to all employers of how to recruit and motivate such a diverse group of committed people.
The Lodge is more of a home to the residents, immaculately clean...
The undoubtable sincerity of all the staff in their care of my relative is, in my opinion, extremely rare. Ashbourne Lodge should be a model to all employers of how to recruit and motivate such a diverse group of committed people.
The Lodge is more of a home to the residents, immaculately clean and vibrant.
↩Reply from Jim Watt, Manager at Ashbourne Lodge
Thank you for your kind review. We are pleased that you are so happy with our care at The Home.
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Review from Bethan M (Granddaughter of Resident) published on 16 October 2019 Submitted via Postal Card•
Overall Experience
Ashbourne Lodge staff have always gone above and beyond to make my nan feel comfortable and meet all of her needs. Nothing is too much hassle. The home is always very clean and presentable, and the communication towards the family has always been 100%.
Ashbourne Lodge staff have always gone above and beyond to make my nan feel comfortable and meet all of her needs. Nothing is too much hassle. The home is always very clean and presentable, and the communication towards the family has always been 100%.
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Review from R M (Granddaughter of Resident) published on 16 October 2019 Submitted via Postal Card•
Overall Experience
The carers are very good with my nan. They motivate her to get up and the frequent crafts they have on allow her to do something different and fun. She enjoys movie nights and likes the food. Staff are always friendly and helpful and are always obliging to offer tea and coffee when we visit.
The...
The carers are very good with my nan. They motivate her to get up and the frequent crafts they have on allow her to do something different and fun. She enjoys movie nights and likes the food. Staff are always friendly and helpful and are always obliging to offer tea and coffee when we visit.
The other events throughout the year allow family more quality time with nana ie dances, Christmas fair.
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Review from H F (Regular Volunteer) published on 9 October 2019 Submitted via Postal Card•
Overall Experience
I visit the care home in a volunteer role as chaplain, part of Ashbourne town chaplaincy, on average twice a month.
I am always made to feel welcome as I visit the home to visit residents and offer a listening ear to all I meet.
I visit the care home in a volunteer role as chaplain, part of Ashbourne town chaplaincy, on average twice a month.
I am always made to feel welcome as I visit the home to visit residents and offer a listening ear to all I meet.
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Review from N B (Friend of Resident) published on 23 September 2019 Submitted via Postal Card•
Overall Experience
I was very impressed by the level of care and the way the residents are treated with dignity by the staff.
I was very impressed by the level of care and the way the residents are treated with dignity by the staff.
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Review from M L (Relative of Resident) published on 9 September 2019 Submitted via Postal Card•
Overall Experience
Extremely friendly staff, excellent care.
Extremely friendly staff, excellent care.
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Review from G W (Partner of Resident) published on 3 September 2019 Submitted via Postal Card•
Overall Experience
My partner received excellent, loving care in the last few months of his life. He enjoyed the activities while he was able and especially like the breakfasts, porridge followed by bacon, sausage, eggs etc.
My partner received excellent, loving care in the last few months of his life. He enjoyed the activities while he was able and especially like the breakfasts, porridge followed by bacon, sausage, eggs etc.
↩Reply from Jim Watt, Manager at Ashbourne Lodge
Thank you for your kind words. It is always a privilege to help and support a family when one of their loved ones is in our care.
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Review from D O (Daughter of Resident) published on 3 September 2019 Submitted via Postal Card•
Overall Experience
The staff treated my father with care and compassion at all times. They all treated him as if he was part of their family. He enjoyed the entertainment, films, food and all aspects of life at The Lodge. He was confused and forgetful at times and the staff helped by being cheerful and encouraging.
The staff treated my father with care and compassion at all times. They all treated him as if he was part of their family. He enjoyed the entertainment, films, food and all aspects of life at The Lodge. He was confused and forgetful at times and the staff helped by being cheerful and encouraging.
↩Reply from Jim Watt, Manager at Ashbourne Lodge
Thank you for your kind words Diane. It means a lot to the staff to know that their hard work and dedication has been appreciated.
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Review from C B (Daughter of Resident) published on 3 September 2019 Submitted via Postal Card•
Overall Experience
We were always made to feel very welcome and comforted by all the staff. My Dad really enjoyed his stay and was treated like one of the family. We cannot thank everyone enough for their care and attention and maintaining his sense of humour.
We were always made to feel very welcome and comforted by all the staff. My Dad really enjoyed his stay and was treated like one of the family. We cannot thank everyone enough for their care and attention and maintaining his sense of humour.
↩Reply from Jim Watt, Manager at Ashbourne Lodge
Thank you very much Christine for your kind words. We aim to treat all our residents with respect and make everyone feel part of the Ashbourne Lodge family.
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Review from Joseph R (Grandson of Resident) published on 22 August 2019 Submitted via Postal Card•
Overall Experience
Lovely staff, beautiful arrangement made for commitment ceremony. Thank you.
Lovely staff, beautiful arrangement made for commitment ceremony. Thank you.
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Review from Irene L (Sister of Resident) published on 1 April 2019 Submitted via Website•
Overall Experience
Wonderful care home, nothing too much trouble for all the staff. My sister received the best of care in the short time she was a resident. When her time came, the staff were
brilliant so caring and just wonderful. I would recommend them to all, the home is just wonderful.
Wonderful care home, nothing too much trouble for all the staff. My sister received the best of care in the short time she was a resident. When her time came, the staff were
brilliant so caring and just wonderful. I would recommend them to all, the home is just wonderful.
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Review from A C (Daughter of Resident) published on 7 August 2018 Submitted via Postal Card•
Overall Experience
My mother has always been a difficult person, and I'm sure she has been a challenge to the staff of Ashbourne Lodge. However, they have treated her with great respect, care and patience, and this has been rewarded in recent months by an improvement in her relationship with staff.
The nursing...
My mother has always been a difficult person, and I'm sure she has been a challenge to the staff of Ashbourne Lodge. However, they have treated her with great respect, care and patience, and this has been rewarded in recent months by an improvement in her relationship with staff.
The nursing team deserves particular thanks for their support to her and to us, her family, thank you.
If there was a 'very good' rating, that is what I would have chosen.
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Review from Jean C (Daughter of Resident) published on 16 July 2018 Submitted via Website•
Overall Experience
My 97-year-old mother has now been at Ashbourne Lodge for 2 years and I cannot praise it enough. She has settled well and is happier than I ever remember her being. She is truly fond of the staff and they are extremely kind and supportive of her. If and when she has a bad day and feels unwell...
My 97-year-old mother has now been at Ashbourne Lodge for 2 years and I cannot praise it enough. She has settled well and is happier than I ever remember her being. She is truly fond of the staff and they are extremely kind and supportive of her. If and when she has a bad day and feels unwell they do everything they can to help her. The food is excellent - I cannot remember her having eaten so well in years. She gets her own paper delivered and also has weekly hairdressing and the attention of the podiatrist. The doctor visits regularly. The general upkeep and cleanliness of the home is amazing and regularly deep cleaned. The outside areas are delightful. All in all, it is a pleasure to visit my mum in Ashbourne Lodge either sitting in the well-decorated entrance hall or sitting in the gardens and sharing a cup of coffee. There is a great deal of stimulation so despite some mental deterioration she is encouraged to keep her brain active. I fully recommend it.
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Review from Vicky (Daughter of Resident) published on 23 February 2018 Submitted via Website•
Overall Experience
Nursing care is excellent and the staff are all very friendly. When I enquire as to his wellbeing I receive useful updates but on occasion, I have not been kept up to date proactively when he has been ill. I visit at least weekly and on a few occasions, I have been disappointed to find my Father...
Nursing care is excellent and the staff are all very friendly. When I enquire as to his wellbeing I receive useful updates but on occasion, I have not been kept up to date proactively when he has been ill. I visit at least weekly and on a few occasions, I have been disappointed to find my Father heavily unshaven and with food around his mouth. Also, swifter action in terms of dealing with issues with his hearing aids would be appreciated as he is heavily dependent on them.
↩Reply from Jim Watt, Home Manager at Ashbourne Lodge
Thank you for taking the time to provide feedback about the care your father is receiving here at Ashbourne Lodge. It’s extremely valuable to us and we welcome and take all feedback provided very seriously.
We are pleased to hear that overall you are happy with the care provided and will be...
Thank you for taking the time to provide feedback about the care your father is receiving here at Ashbourne Lodge. It’s extremely valuable to us and we welcome and take all feedback provided very seriously.
We are pleased to hear that overall you are happy with the care provided and will be addressing the points you raised in your comments with immediate effect. Should you wish to discuss anything further about your father’s care with us please do not hesitate to contact us.
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Review from Christopher (Son of Resident) published on 23 February 2018 Submitted via Website•
Overall Experience
First-class care and support are provided by all the staff and management at Ashbourne Lodge.
Everyone is polite and courteous and they have a real understanding of individual residents needs and requirements.
I would have no hesitation of recommending Ashbourne Lodge to any relative who...
First-class care and support are provided by all the staff and management at Ashbourne Lodge.
Everyone is polite and courteous and they have a real understanding of individual residents needs and requirements.
I would have no hesitation of recommending Ashbourne Lodge to any relative who requires care for their loved ones.
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Review from J L (Niece of Resident) published on 8 January 2018 Submitted via Review Postal Card•
Overall Experience
My Aunt receives wonderful care. The staff are very caring and attentive. The surroundings are lovely - very bright and beautifully clean. All the residents seem very happy and my aunt is very happy here. I can't say enough positive things!
My Aunt receives wonderful care. The staff are very caring and attentive. The surroundings are lovely - very bright and beautifully clean. All the residents seem very happy and my aunt is very happy here. I can't say enough positive things!
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 January 2020
Overall Outstanding
CaringOutstanding
EffectiveOutstanding
ResponsiveOutstanding
SafeGood
Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
There are no accreditations posted yet for Ashbourne Lodge.
Meet the Team (1)
Jim WattJob Title Home ManagerJoined 2011
I started with Milford Care in April 2011 as a Care Assistant and then worked hard to progress within the company to reach my current role of Home...
I started with Milford Care in April 2011 as a Care Assistant and then worked hard to progress within the company to reach my current role of Home Manager at Ashbourne Lodge, a position I have held since the Home opened in 2014. I find my job so rewarding and would not change it for the world as here at Ashbourne Lodge my team and I strive to make a difference to everyone who comes to stay with us. It is my passion to give good quality person-centred care, and this is an ethos which is embedded through the entire team at Ashbourne Lodge.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashbourne Lodge to verify any information. View our terms and conditions. Ashbourne Lodge has an Enhanced Service -what an Enhanced Service includes.
